SHUAN CHAN (919) 436-0777

schan.9121@gmail.com
PORTFOLIO 2019
 CONTENTS

1 Emotion Tracking
Internet of Things
2 Condiment Holder
Branded Design
3 Freedom United
Interdisciplinary
Emotion Tracking
Internet of things
Why Emotions?

FACTORS OF STUDENT SUCCESS:

Class Size

Socioeconomic Status Emotional intelligence

The ability to recognize and address emotions.
Mindsets

Environment

There is no current product on the market that accurately provides the information teachers and researchers need.

Emotional intelligence in the classroom has the strongest link to student success yet: Therefore:

- Emotional intelligence only comes from natural abilities and experience - Teachers need an aid that provides emotional awareness

- Researchers current data comes from biased/inaccurate observations and - Researchers need quantitative data on student’s emotional
self-reports reactions
Primary Research

“How a student feels affects their
learning tremendously. I try my best
to recognize my students feelings
and reactions but you can’t catch
everything.”
Raleigh Elementary School Teacher
Over 90% of teachers and students
agreed that:
- Emotional awareness aids learning
- Something that helps build this awareness is both
needed and welcomed
Understanding Needs & Constraints CLASSROOMS AROUND THE WORLD

Taking into account:

- Classroom layout variances

- Student behavior
England United States of America
- Teacher availability

- School budgets

The design needs to:

- Work with as many schedules as Malaysia Brazil Japan
possible

- Accommodate physical classroom

differences OVERLAY OF MULTIPLE SCHOOL SCHEDULES
- Provide a method for student
identification

- Be easily cleaned

- Be durable enough to last multiple

school years
Research: Emotion Tracking Technology
BEST CHOICE
Wrist worn electrodermal (skin conductance)
and heart rate sensors

Facial recognition

Radio waves EKGs

Motion sensors

REQUIREMENTS
Portable, affordable, and minimally intrusive to
meet student activity and comfort demands.
Ideation & Prototyping
Details
Electrodermal (skin
conductance) sensors

Comfortable,
breathable milanese
mesh

Secure 2 magnet
closure

Superhydrophobic dirt
& germ repellent
coating

Fun Color Choices

Biometric sensor for

daily calibration

Tech Experience Clean

Details

Egg shaped middle for

easiest bracelet
placement

UV light sanitizes
bracelet

Wireless charging

Receives sensor data

via bluetooth, send to
cloud via wifi

Tech Experience Clean

Data Display
For Teachers
Optimized for the classroom. Teachers can
easily select which students or response
types to view. Teachers can view either the
Information at a glance, detail readily day’s schedule, or an overview of the
available. * students emotions over a period of time.
For Researchers
Anonymized and optimized for studies.
Researchers can select experimental lesson
plans or teaching styles being utilized by
participating teachers and view the
effectiveness of each.

- Timeline displaying student’s

emotions over time.

- Ability to customize data sets

(periods of time, number of
students, similar or outlier
responses).

- Adaptable to future technology

developments.

* The current data displays provide a generic

Students emotions shown against the day’s schedule
overview of student’s emotions in the form of
positive vs. negative emotions. Emotion sensing is
an emerging technology that is still being
developed. While the limits of the technology is still
relatively unknown, researchers are working on
being able to accurately recognize a wider range of
emotions through the use of machine learning to
analyze the data they gather.
Condiment Holder
Branded design
 Who? The Restaurant

Design a condiment holder for

the restaurant Tupelo Honey
Cafe, to better reflect their
unique restaurant aesthetic.

Rustic,
Industrial

Current
condiment
set-up
Problems

THE CURRENT CONDIMENT SET-UP IS:

Frustrating Unsanitary Generic

Condiments Sticky from food. Doesn’t add to the
become hard to Moldy from wet Tupelo Honey
find and reach. tables. Cafe experience.

PROBLEMS: SOLUTIONS:
- Too many pieces - Organize
- Frustrating use - Simplify actions
- Dirty - Encourage cleanliness
- Not unique - Embrace aesthetics
Ideation

Elevated bodies Slim profiles

Themes/motifs
Carrying/lifting

STAINLESS STEEL CAST IRON YELLOW CERUSED WOOD GREY YELLOW BLACK BROWN
Final Product
Details

Honeycomb laser
engraving

Removable stainless
steel cups

Separates
Condiments

Yellow cerused wood,

cast iron legs

Elevated body
- Table dries faster
- More table space
Context
Design for non-profit
Interdisciplinary Group Project
The Client

Identifying areas for our group to develop solutions for:

Freedom United is a non-profit which works to: Freedom United needs to:
- Raise awareness of human trafficking + modern slavery - Reach a younger demographic

- Advocate for + promote smaller nonprofits (“ground - 47% of existing users are aged 55+
partners”) fighting modern slavery
- Engage current members
- Facilitate signing of petitions + real-world rallies/events
- Both online and off

Group members: Shuan Chan, Bridget Brosnan, Delphine Wang, Wenyue Ding, Yimeng Wang, Katie Gray Altmann
Process Interviews Surveys Journey + Empathy Maps Brainstorming Prototyping

Surveys
Interviews + Surveys

We conducted semi-structured interviews with members of the

Freedom United Leadership as well as guerilla research using surveys
and intercept interviews.

We were able to combine our research with a few survey results

conducted by, and provided to us by Freedom United to create a larger
pool of research to learn from.

Freedom United Interviews

Joe Nora Phyllis Joanna

CEO Marketing Director Ground Partner Executive Director
(HAART Kenya)
Process Interviews Surveys Journey + Empathy Maps Brainstorming Prototyping

Journey + Empathy Maps

The insights and data from our research were used to create
personas, journey maps, and empathy maps which we used to
guide our design choices.
Process Interviews Surveys Journey + Empathy Maps Brainstorming Prototyping

Brainstorming Prototyping + User Testing

Brainstorming + Prototyping + User Testing

Drawing from our research and personas, we

developed our solutions through multiple
brainstorming and feedback sessions.

We developed prototypes of several solution

directions and conducted moderated usability
testing.

Based on our understanding of both Freedom

United and their target users’ needs as well as our
findings through user testing, we developed
multi-phase solutions for Freedom United that they
could start implementing immediately and develop
as funding allows.
Solution Phase 1

- Physical patches and stickers

for existing rewards system

- Immediate email format change

Physical objects help participants feel like they are

“living the abolitionist lifestyle.”

- Create a sense of pride and community,

resulting in more motivation to take action

- Talking points to introduce more people to

Freedom United

Email format delivers information quickly and

includes links to take action or learn more

- Easier to learn and stay updated = more long

term participation

- More people will take action

- Simpler format is more appealing to younger

members.
Solution Phase 2

- Website changes to petition

pages

- Addition of an informational
map on website

Addition of a community section to the petition pages

- Lists member’s name among other petition

signers

- Member feels like they are making a real

impact

- Option to remain anonymous

Informational map system can be easily changed by

Freedom United to include whatever information they
want

- Users can get a clearer idea of what modern

slavery is, what it affects, and where it
happens
Solution Phase 3

- Expansion of map use

- Inclusion of map in installations

The map system from the website can be easily

formatted for various public displays

- Different aspect ratios

- Interactive vs. non interactive

- Cycling displays vs. single view

- Locations could include bus stops, mall

maps, and taxi screens

A detailed map will become an installation on a road

show planned by Freedom United

- The map can also be a stand alone

installation in places such as museums, first
fridays, schools, and galleries.
 THANK YOU!

Email: Cell Phone:

schan.9121@gmail.com (919) 436-0777