NAM ANH SOFTWARE DEVELOPMENT COMPANY LIMITED

Address: #7 Viet A Building – 9 Duy Tan Street – Cau Giay – Ha Noi

Hotline: 0979 994 901 – Email: contact@namanhsoftware.com
Website: http://www.namanhsoftware.com

IT Services Proposal

We are pleased to offer this IT Services Proposal for your review and approval. The solution detailed in this proposal
has been created with your needs and budget in mind, and we are confident you’ll find that it offers great value to your
organization. Please review the proposed solution carefully to ensure it meets your expectations. Should you have any
concerns whatsoever, please reach out via email to contact@namanhsoftware.com. If you are willing to move forward
with the solution as it is described in this proposal, simply sign your approval at the bottom.

STARTER STANDARD PROFESSIONAL

IT MANAGEMENT & HELP DESK PACKAGE PACKAGE PACKAGE
300$/month 500$/month 900$/month
End-to-End IT Management and Support
for All Managed Technologies 1 – 35 35 – 70 71 - 110
– Includes PCs, tablets, Laptops
Server (File Server/ DB Server/ Web
1 2 3-5
Server…)
Printer/ Scanner 1–5 6 – 10 11 – 20
Switch/ Wifi/ Router 1–5 6 – 10 11 – 20
Business software 1–2 3–5 6 – 10
Ticket √ √ √
IT Asset & Configuration √ √ √
Data Backup/ Restore √ √ √
Sparepart Inventory Optional Optional √
System Monitoring Optional Optional √
Change Management √ √ √
Incident & Problem Management √ √ √
DRP Management √ √ √
IT Policy √ √ √
Standard/ Process/ Procedure Optional Optional √
IT Assessment Optional Optional √
Hotline & Web Support 24/7/365 √ √ √
Unlimited Remote Support √ √ √
Unlimited Onsite Support √ √ √
End-User Security Awareness Training Optional Optional √
Information Security
 Managed End-User Anti-Spam and
Advanced Email Recovery
Services √ √ √
 Managed Anti-Virus
 Managed Anti-Malware
 Managed Anti-Ransomware
Rights Management and Data Loss
Optional Optional √
Prevention for Emails
 NAM ANH SOFTWARE DEVELOPMENT COMPANY LIMITED
Address: #7 Viet A Building – 9 Duy Tan Street – Cau Giay – Ha Noi
Hotline: 0979 994 901 – Email: contact@namanhsoftware.com
Website: http://www.namanhsoftware.com

Unlimited Installations, Moves, Adds,

√ √ √
Changes, and Deletions
Program Management:
 Assigned Program Manager
√ √ √
 Monthly Program Reporting
 Monthly Program Analytics
* Pricing not include 10% VAT.

BENEFITS:

 Ensures true alignment between customer and provider.

 Utilizes organizational user management, not systems management.
 Focuses on reducing infrastructure complexity to save on management costs.
 Delivers unlimited access to provider resources.

CONTACT US:

NAM ANH SOFTWARE DEVELOPMENT COMPANY LIMITED

 Address: #7 Viet A Building – 9 Duy Tan Street – Cau Giay – Ha Noi

 Hotline: 0935 480 994
 Website: http://namanhsoftware.com
 Email: contact@namanhsoftware.com