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New ciaz is fitted with Li-ion battery. Li-ion battery is a hazardous item, hence this battery is to be handled
with care.
Actions to be taken while replacing the Li-ion battery
1. FTIR must be raised for all Li-ion battery replacement (Within warranty / Customer payment
cases/out of warranty/ Insurance/Goodwill/Extended warranty etc cases).
2. Check sheet is to be filled and to be attached with FTIR. Check sheet is attached.
3. All Li-Ion batteries (in warranty or out of warranty or customer payment) are required to be sent
back to MSIL factory.
4. “Serial Number” of the old and new battery (as shown in picture) have to be punched in DMS
(DMS screen shot is attached).
Picture of Li-ion battery showing Serial No DMS Screen shot to punch Old and New Li-ion battery serial Number