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Rahul : Excuse me sir.

Booking Clerk : Yes please.

Rahul : I want to know the availability of berth.

Booking Clerk : Where to?

Rahul : To Delhi.

Booking Clerk : When?

Rahul : 15th or 16th of this month.

Booking Clerk : Do you need berth in A/c or non A/c?

Rahul : In any class.

Booking Clerk : Hmm…let me check. You have III A/c in Tamil Nadu Express.

Rahul : When?

Booking Clerk : On both days.

Rahul : Ok I shall go on 15th.

Booking Clerk : Fill the form and give to me.

Rahul : Sir one more thing. I want to book for return journey.

Booking Clerk : When?

Rahul : After 28th instant.

Rahul : May use the same form?

Booking Clerk : No. you have to use two forms.

Rahul : Give me two minutes. In which train?


Booking Clerk : Tamil Nadu express.

Rahul : For return journey?

Booking Clerk : That too in Tamil Nadu Express.

Rahul : Here is the form.

Booking Clerk : Give me Rs. 1550/=.

Rahul : Sir here is the money.

Booking Clerk : Here are your tickets.

Rahul : Thank you sir.

John: Hello? Is that the theatre?


Booking Clerk: Yes, speaking.
John: I'd like to buy some tickets for the play on Friday, please.
Booking Clerk: How many tickets, sir?
John: Four, please. Four seats together.
Booking Clerk: Well, the stalls are sold out, but we have a few in the circle.
John: I see. What time is the play starting?
Booking Clerk: At nine o'clock.
John: Is there a matinée?
Booking Clerk: No, there isn't.
John: Well, can I reserve four tickets?
Booking Clerk: Yes, sir. Please pick up your tickets at the box office on Thursday and make your payment
there.
John: All right. Thank you.

3.

Clerk : Boy… What do you want?

Boy : I want reservation of two tickets to Trichy.


Clerk : Give me the filled reservation form.

Boy : Here it is.

Clerk : There is no seat available on 5th March in Quilon - Trichy Express.

Boy : Is there any chance available in Nellai Express?

Clerk : Yes. There are two seats available in Nellai Express.

Boy : What is the fare please?

Clerk : The fare is Rs. 75/-.

Boy : What is the time of departure?

Clerk : The time of departure is 21.40.

Boy : Thank You Sir.

4.

Anita : Good morning. I want to book a ticket to Singapore.

Clerk : Good morning, madam. When do you want to travel?

And by which class, executive or business?

Anita : Next Monday. Business class.

Clerk : OK. Please wait. Let me check the availability.

Anita : Sure.

Clerk : Yes. Tickets are available. Shall I block your ticket?

Anita : Please. How much is the fare?

Clerk : Just a minute ....... That will be Rs.24,000, madam.

Anita : OK. Thank you. I’ll drop by in an hour and pick up the ticket.
Clerk : You are welcome.

Sample conversation

Ticket Officer: Hello sir, what are your travel plans for today?

Customer: Hi, can you please guide me on fares for the train to Amsterdam?

Ticket Officer: We offer economy class tickets and business class tickets. The economy class
has four seats per section with small seats. The business class, on the other hand, has two seats
per section, and the seats are wide in size and equipped with soft headrest cushions.

Customer: Are there any discounts for multiple travelers?

Ticket Officer: Yes sir, you can avail up to 25% discount if you purchase 5 tickets. We also
have a tempting offer for newly married couples; your companion can travel for 50% less with
your ticket.

Customer: Well, that’s interesting. Can you please make reservation for two business class
tickets? And I want to avail the spousal discount. How much will it cost for the round trip?

Ticket Officer: It will cost €400.

Customer: Great! Please book one-way tickets for my wife and me for 23rd December.

Ticket Officer: Thank you for purchasing these tickets. Hope you have a safe trip. Goodbye!

Customer: Goodbye!

BUYING AN AIRPLANE TICKET Conversation

Travel Agent: Good morning. Blue Ocean Travel.


Brad: Oh, hello. Do you sell airline tickets for India?
Travel Agent: Yes, sir.
Brad: Right. I'd like three tickets from London Gatwick to India.
Travel Agent: What's your exact destination?
Brad: New Delhi.
Travel Agent: And when do you want to go?
Brad: I'd like to go on Thursday the tenth of next month.
Travel Agent: Return or one-way?.
Brad: I'd like return tickets,please. We want to come back three weeks later.
Travel Agent: OK. I'll just check on the computer. OK, do you want economy or business class?
Brad: Oh, business class is expensive. I prefer economy. How much is that?
Travel Agent: Let me see. Three return tickets in economy, and your departure date is the
10th...Ok, on Air India it's about 1,500 pounds. Massa Airlines is more expensive - about 2,000
pounds but it's a shorter flight. Which do you prefer?
Brad: The cheaper one, Air India. What time does the flight leave London?
Travel Agent: At 11:00 in the morning.
Brad: Is it a direct flight?
Travel Agent: No, there's a short stop in Istanbul.
Brad: Fine. I'd like three tickets then, please New Delhi.

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