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Unit Structure
4.0 Objectives
4.1 Introduction
4.2 Concept of Demand Forecasting
4.3 Features of Demand Forecasting
4.4 Importance of Demand Forecasting
4.5 Scope of Demand Forecasting
4.6 Methods of Demand Forecasting
4.7 Demand Forecasting Process
4.8 Summary
4.9 Self Assessment Test
4.10 Suggested Books / References
4.0 Objectives
Under dynamic business conditions demand forecasting is very difficult. It is also difficult in case of
new products about which no information is available about consumer’s preferences. In this chapter. we
shall discuss the purpose of demand forecasting, scope, steps and methods of demand forecasting.
4.1 Introduction
Generally, there is uncertainity in over every decision-making process. The producer of some
goods or any other decision-making authority or the government must keep in view the existing level of
demand for the product in question and estimate the prevalent gap between demand and supply. The
decision maker, whether a firm or a state planning agency, must not only estimate the present level of
demand but also forecast the demand for a future date.
Degree of risk depends upon the nature of business. All the risks can not be completely eradicated
but by proper planning these risks can be minimized. Demand forecasting is also one of the techniques to
minimize the risk and uncertainity.
Cundif and Still:- “ According to Cundif and Still sales forecasting is an estimate of sales during a
specified future period on which estimates is tied to a proposed marketing plan which assumes a particular
set of uncontrollable and competitive forces.”
According to Philip Kotler:- “ The Company sales forecast is the expected level of company sales
based on a chosen marketing plan and assumed marketing environment.”
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4.3 Features of Demand Forecasting
From the above discussions the following features of demand forecasting emerge:
1. Demand forecasting is based on past data and present positions.
2. Demand forecasting may be monetary or physical.
3. Demand forecasting gives basis to future planning.
4. Demand forecasting is made for a certain period.
5. Future sales and profit estimate can be made by demand forecasting.
E x p e rt O p in io n S u rv e y
M e th o d M eth o d
C o m p le te E n u m e ra tio n S a m p le S u rv e y E n d U se
S u rv e y m eth o d M e th o d M e th o d
Expert Opinion Method:- Under this method the researcher identifies the experts on the commodity
whose demand forecast is being attempted and probes with them on the likely demand for the product in
the forecast period. The word ‘Expert’ is a high powered term but it should be taken to stand for those
who possess the requisite expertise on the subject.
A specialised form of panel opinion is the Delphi method, Instead of going in for direct identification.
This method seeks the opinion of a group of experts through mail about the expected level of demand. The
responses so received are analysed by an independent body. The method thus takes care of the disadvantage
of panel consensus where some powerful individual could have influenced the consensus.
Survey Method:- According to this method a few consumers are selected and their views on the probable
demand are collected. The sample is considered to be a true representation of the entire population. The
demand of the sample so ascertained is then magnified to generate the total demand of all the consumers
for that commodity in the forecast period. The selection of an opinion sample size is crucial to this method,
while a small sample would be easily managed and less costly.
Enumeration Survy Method:- Under this technique either consumers are divided in several groups on
the basis of income, caste, sex, education or any other variable or they may be divided according to
geographical regions. Through appropriately selected sample design, sample units are selected and data
are collected either through direct interview or by mailing questionnaires or filling up schedules. The results
of sample survey may be reliable provided the sample is representative of the population.
Sample Survey Method:- Under this method only a few consumers are selected and their views on the
probable demand are collected. The sample is considered to by a true representation of the entire population.
The demand of the sample so ascertained is then magnified to generate the total demand of all consumers
for that commodity in the forecast period.
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End Use Survey Method:- Under this method commodity that is used for the production of some
other finally consumable goods is also known as an intermediary good. While the demand for goods used
for final consumption can be forecasted using any other method the end use method focuses on forecasting
the demand for intermediary goods. Such goods can also be exported or imported besides being used for
domestic production of other goods. For example milk is a commodity which can be used as an intermediary
good for the production of ICE Cream, paneer and other dairy products. We can analyze end use method
with the help of following formula:-
Dm= Dmc+Dme-Im+X1 .OI+ XP. OP+- - - + XN+ON
where -
Dme= Export Demand for Milk
Im = Import of Milk
XI = Per Unit Milk Requirement- of the ICE- Cream Industry
OI = Output of ICE Cream Industry
Xp and Op Notations are similar to XI and OI for paneer
The equation above can be generalized to calculate the projected demand for any commodity.
D= Dc+De-I+X1.O1+X2—XN+ON
[B] Quantitative Methods:-
These method is based on historical Quantitative data. A statistical concept is applied to this existing
data about the demand for a commodity over the past year in order to generate the predicted demand in
the forecast period. Due to this reason these Quantitative methods are also known as statistical methods.
Following are the Quantitative methods:-
Trend Projection Method: A firm which has been in existence for some time will have accumulated
considerable data on sales pertaining to different time periods. Such data when arranged chronologically
yield time series. Time series relating to sales represent the past pattern of effective demand for a particular
product.
Such data can be used to project the trend of the time series. This can be done either through graph
or through least square method. Following equation is used under Trend Projection Method:-
I Y = a+bx
II Y = Na+B “X
III “ XY = a” X+b “X2
We can explain with the help of following example-
Years Sales (In Rs. Lacs)
2004 120
2005 140
2006 150
2007 140
2008 170
Q. Findout the estimated sales for neat five year i.e. 2009 to 2013.
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Solution
Y ears Sales D eviation X 2 XY
(N ) (Y ) (X )
. . a =720/5 = 144
For finding b, we use equation =(III)
“XY=a”X+b”X2
100= 0+ B10
100/0=b
.
. . b=10
By keeping the value of a & b in equation (I)
Y = a+bx (a=144, b=10)
Y= 144+10X (IV)
On the basis of this equation (IV) we can find trend for next five years as follows:-
Years Deviation Sales Y=144+10X
(X) (In Rs. Lacs)
2004 -2 -
2005 -1 -
2006 0 -
2007 +1 -
2008 +2 -(Already Given)
2009 +3 Y(144+10(3)=174
2010 +4 184
2011 +5 194
2012 +6 204
2013 +7 214
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Regression Method:- Under this method relationship is established between Quantity demanded and
one or more independent variables such as income, price of the related goods, price of the commodity
under consideration, advertisement cost etc. In regression a Quantitative relationship is established between
demand which is a dependent variable and the independent variable i.e., determinants of demand.
Let us suppose that we have two variables Y and X where Y is dependent on X. it can be expressed
in the form of an equation as follows:-
Y=a+bx
We can explain the regression method with the help of following example-
Year 2005 2006 2007 2008 2009
I Income 100 110 140 150 200
Index
II Sales of 110 130 150 160 180
TV (000)
We are required to estimate sales of T.V. if the Index of income rises to 240. The regression equations
will be calculated as follows:
Y ear In co m e S a le s X1 Y1 X 12 X1 Y1
In d ex (X ) o f T Y (Y )
? X 1= ? Y 1 ? X 12 ? X 1 Y 1=
70 73 1042 1063
In order to estimate the regression line we should first find the values of the constants a and b
nΣX1 Y1 (ΣX1ΣY1 )
b=
nΣX12 (ΣX1) 2
5x1063 (70x 73)
= = 0.66
5x1042 (70) 2
ΣY b ΣX 1
a= 1
n
73 70(.66)
= 5.36
5
Graphical Method- Under this method trend is estimated with the help of a graph. Time & Quantity
demanded are taken on both the axis and demand forecasting is made for future. This method is completely
subjective, as in this method graph is drawn and on the basis of this graph demand forecasting is made
Expansion of this graph is completely imaginary & subjective so it can be different for different persons.
According to graphical method, the past data will be plotted on a graph and the indentified trend/
behaviour will be extended further in the same pattern to ascertain the demand in the forecast period. The
following diagram shows the past data in bold lines and the forecasted data in dotted lines.
T ren d 1
D e m and
T ren d 2
0
20 02 2 003 20 04 200 5 200 6 200 7 2 008 2 00 9
F o recastin g T rend s
4.7 Demand Forecasting Process
Process for demand forecasting depends on the scope of demand forecasting. We may follow the
following sequence in projecting the demand for a product:
1. Specifying the objectives- The person or agency assigned the task of forecasting the demand
must specifiy the purpose for which demand forecasts are being made.
2. Selection of Appropriate Method-Once the purpose of demand forecasting has been specified,
we must select the methods which will be used for the purpose.
3. Collection of Appropriate Data-The quality and adequacy of data will determine the quality of
our results and their reliability. As far as possible, data must be collected by experienced persons.
4. Estimation and Interpretation of results- Having collected the relevant data we have to compile
them and obtain results manually or with the help of computers. These results must be interpreted
and their correspondence with the objective examined.
5. Evaluation of the Forecasts- If the method or model used in demand forecasting has objectivity;
we may expect to receive good results. Yet the result so obtained must be verified by persons
having professional acumen and expertise.
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4.8 Summary
Demand forecasting is the art of predicting demand for a product or service at some future date on
the basis of certain present and past behavior pattern of some related events. The scope of demand
forecasting is determined by nature of the product, time period covered and levels of forecasting
The various methods of demand forecasting are opinion survey, trend analysis, regression analysis
etc. The choice depends upon number of factors like nature of the product, cost and time requirements
nature of the study etc.
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