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Devry ENGL 216 Full Course Latest

Devry ENGL 216 Week 1 Discussion 1 & 2 Latest

dq 1

Technical Communication at Work (graded)

As you read Chapter 1, you will learn that communication skills are critical in the workplace and that
technical writing is used in virtually every work environment.

For this discussion, locate a technical document from your workplace or from home or the I nternet,
preferably one that might be found in your career field. Note that Figure 1-1 (page 4) provides a list of
technical communication examples.

Using the five goals and features of technical communication listed in the textbook (page 4), describe how
the document addresses these characteristics. Then, discuss whether or not you feel the document is
successful in its overall goal. Provide examples from the document to illustrate.

If possible, share the document by posting a link or a PDF of the sample used.

dq 2

Audience Culture and Analysis (graded)

As our text states, “one cardinal rule governs all on-the-job writing: Write for your reader, not for yourself”
(page 41). This requires a solid audience analysis. As part of this analysis, you must also consider the
audience’s cultural background, particularly in light of today’s global society.
For this discussion

1. 1.discuss some general reader characteristics and methods for analyzing the readers of various
technical and workplace documents; and
2. 2.describe additional considerations you need to make when dealing with a global audience or an
audience from a culture different than your own.Feel free to choose a specific country or culture
to analyze for this part of your response.

Devry ENGL 216 Week 2 Discussion 1 & 2 Latest

dq 1

Correspondence and Reader Perspective (graded)

Most of us have received a business letter, a memo, or an e-mail before. Although these documents may
not seem like traditional forms of technical communication, they actually possess or should possess many of
the same qualities as a standard technical document. They should be clear, concise, and written with a
specific audience and purpose in mind. For this discussion

1. 1.explain why the ABC format described in the text reading is beneficial for writing all
correspondence; and
2. 2.discuss several ways to incorporate the “You” attitude in your writing.Why is this important?
dq 2

Document Design and Organization (graded)

Our text states that document design plays a major role in how readers understand and perceive
information. In fact, the way a document is designed or presented creates a subliminal effect, a first
impression of sorts, which readers often use to judge the overall value of the document. Sound a little like
psychology? Well, it is!

For this discussion, review the elements of document design covered in Chapter 5, and then choose two or
three elements—color, consistency, grids, white space, the use of lists, parallelism, fonts, and so on—that
you feel are the most important. Explain why you feel these elements are critical for helping create a good
first impression.
Devry ENGL 216 Week 3 Discussion 1 & 2 Latest
dq 1

Processes and Instructions (graded)

As our text indicates, there are several differences between process explanations and instructions. For this
discussion

1. 1.describe the differences between the two types of documents;

2. 2.discuss when you would use one or the other; and
3. 3.provide an example of one or both, either by explanation or a sample via a link or attached pdf
file.
dq 2

Research and Ethics (graded)

As our text explains, conducting research for workplace situations is a little different than doing research for
academic writing (see Figure 9-1). For this discussion, consider the topic you have chosen for your Course
Project and

1. 1.describe the topic and explain the different types of sources you plan to review.In addition to
literature reviews, are you considering conducting primary research for your project? If so, please
describe. If not, describe what type of primary research could be used. Be sure to review the
discussion of primary research in the textbook; and
2. 2.discuss any ethical or legal issues you might have to consider.Refer back to Chapter 1 for a
review of these topics.

Devry ENGL 216 Week 4 Discussion 1 & 2 Latest

dq 1

Informal and Formal Reports (graded)

As our text explains, writing reports, especially informal reports, is a very common task in most workplaces
today.

For this discussion, compare and contrast the format and uses of formal and informal reports. Describe an
example of either a formal or informal report that you have used or perhaps even written in the workplace,
or locate a report via an Internet search. Did the document follow the guidelines suggested in the text
(Chapters 10 and 11)? Explain how or how not.

dq 2

Proposals and Persuasive Writing (graded)

As stated in the text, “Proposals are crucial to most organizations—indeed, many companies rely on them
for their very survival” (p.399). For this discussion

1. 1.compare and contrast solicited and unsolicited proposals.Which do you think is harder to
write? Why?; and
2. 2.given your academic major and/or your chosen career field, describe a situation where you
would write an unsolicited proposal to either an internal or external audience.What strategies
would you use to gain the reader’s attention? Be sure to consider any legal or ethical issues for
this proposal.

Devry ENGL 216 Week 5 Discussion 1 & 2 Latest

dq 1

Graphics and Illustrations (graded)

Even in technical documents a picture can equal a thousand words.

You can create illustrations, such as graphs, charts, diagrams, schematics, and images using a variety of
software applications, such as Microsoft Visio, PowerPoint or Excel, and Adobe PhotoShop or Illustrator. For
this discussion

1. 1.using your text (Chapter 13) and documents that you have reviewed or used previously, what
suggestions do you have for writers in regard to illustrations; and
 2. 2.what types of illustrations or graphics are you planning to use for your Course Project? How do
you think they will benefit your readers’ understanding?
Feel free to provide any examples that you may have.

dq 2

Drafting and Elements of Style (graded)

Let’s carefully examine the theory and practice of successfully drafting a lengthy document, such as a formal
report or proposal.

For this discussion, begin by reviewing the section in Chapter 2: Writing Initial Drafts (page 51). I also
recommend exploring the Interactive Parallelism tutorial in the refresher port at THE|HUB.

Based on the reading, the tutorial, and your experience, what are the best next steps after completing a
comprehensive outline for a document? How do you get started with a draft? How do you personally
overcome the challenges of writer’s block?

Devry ENGL 216 Week 6 Discussion 1 & 2 Latest

Team A

Team A – Enterprise Peer Review (graded, team only)

First, please check the announcement area to find out which team you’ll be working with. Then, use the
drop-down menu to navigate to your team’s Discussion area. In this Discussion area, you will need to do the
following.

• Please post your rough draft as an attachment by Wednesday.

• Post two peer reviews for two of your teammates by Sunday or no later than the date your
professor has announced.Important:Use the peer review form located in Doc Sharing, and post
your feedback as an attachment.
For example, If there are five people on your team, there should be five drafts posted by the instructed due
date. The first person to post a draft should do a peer review for the second and third people to post their
drafts, and so on, with the last person to post looping around to do peer reviews for number one and two.
Meeting the deadlines is important! If, for some reason, a team member is late in posting a draft, you do
notneed to wait for him or her before proceeding with the peer-review process. If someone is late posting a
draft, he or she should know that the opportunity to participate may be missed. Participating in the peer -
review process counts as part of your discussion grade for this week.Discussion grades will be reduced if
these deadlines are not met.
Team B

Team B – Voyager Peer Review (graded, team only)

First, please check the announcement area to find out which team you’ll be working with. Then, use the
drop-down menu to navigate to your team’s Discussion area. In this Discussion area, you will need to do the
following.

• Please post your rough draft as an attachment by Wednesday.

• Post two peer reviews for two of your teammates by Sunday or no later than the dat e your
professor has announced.Important:Use the peer review form located in Doc Sharing, and post
your feedback as an attachment.
For example, If there are five people on your team, there should be five drafts posted by the instructed due
date. The first person to post a draft should do a peer review for the second and third people to post their
drafts, and so on, with the last person to post looping around to do peer reviews for number one and two.

Meeting the deadlines is important! If, for some reason, a team member is late in posting a draft, you do
notneed to wait for him or her before proceeding with the peer-review process. If someone is late posting a
draft, he or she should know that the opportunity to participate may be missed. Participating in the peer-
review process counts as part of your discussion grade for this week.Discussion grades will be reduced if
these deadlines are not met.
Team C

Team C – Prometheus Peer Review (graded, team only)

First, please check the announcement area to find out which team you’ll be working with. Then, use the
drop-down menu to navigate to your team’s Discussion area. In this Discussion area, you will need to do the
following.
 • Please post your rough draft as an attachment by Wednesday.
• Post two peer reviews for two of your teammates by Sunday or no later than the date your
professor has announced.Important:Use the peer review form located in Doc Sharing, and post
your feedback as an attachment.
For example, If there are five people on your team, there should be five drafts posted by the instructed due
date. The first person to post a draft should do a peer review for the second and third people to post their
drafts, and so on, with the last person to post looping around to do peer reviews for number one and two.

Meeting the deadlines is important! If, for some reason, a team member is late in posting a draft, you do
notneed to wait for him or her before proceeding with the peer-review process. If someone is late posting a
draft, he or she should know that the opportunity to participate may be missed. Participating in the peer -
review process counts as part of your discussion grade for this week.Discussion grades will be reduced if
these deadlines are not met.
Team D

Team D – Reliant Peer Review (graded, team only)

First, please check the announcement area to find out which team you’ll be working with. Then, use the
drop-down menu to navigate to your team’s Discussion area. In this Discussion area, you will need to do the
following.

• Please post your rough draft as an attachment by Wednesday.

• Post two peer reviews for two of your teammates by Sunday or no later than the date your
professor has announced.Important:Use the peer review form located in Doc Sharing, and post
your feedback as an attachment.
For example, If there are five people on your team, there should be five drafts posted by the instructed due
date. The first person to post a draft should do a peer review for the second and third people to post their
drafts, and so on, with the last person to post looping around to do peer reviews for number one and two.

Meeting the deadlines is important! If, for some reason, a team member is late in posting a draft, you do
notneed to wait for him or her before proceeding with the peer-review process. If someone is late posting a
draft, he or she should know that the opportunity to participate may be missed. Participating in the peer-
review process counts as part of your discussion grade for this week.Discussion grades will be reduced if
these deadlines are not met.
Discussion 1

Writing for the Web (graded)

As we all know, the amount of information on the Internet is growing exponentially. Consequently, the need
for creating or converting information into web-friendly formats is growing rapidly, as well. Technical
communicators now often write content for websites, update a corporate blog or wiki, or manage a
company’s social media presence on the Web.

For this discussion

1. 1.describe the major differences in writing content for the Web versus writing for print; and
2. 2.discuss the importance of web page design and interface.What elements do you feel make a
website visually appealing or not?
Feel free to share a website you like or don’t like and explain your reasoning.

Discussion 2

Collaboration (graded)

We often think of writing as a solitary task. However, as our text states, collaboration with coworkers and
with subject matter experts (SMEs) actually rank as two of the most important skills for technical writers in
the workplace. So, let’s discuss some ways to increase the efficiency and effectiveness of collaborative
writing. For this discussion

1. 1.explain the benefits derived from collaborating with others; and

2. 2.discuss some of the common pitfalls when working collaboratively.How might you overcome
these challenges? Please share any personal experiences you have had with working in a group or
on a team

Devry ENGL 216 Week 7 Discussion 1 & 2 Latest

dq 1
 Presentations (graded)

Presentations in the workplace include everything from casual conversations in front of a few colleagues to
making sales pitches to customers to giving speeches to large audiences. Further, as more and more
organizations conduct business in multiple locations and globally, the use of webinars and other distance
presentation tools is growing substantially.

You will be creating a narrated PowerPoint show to present your Course Project. For this discussion

1. describe how you plan to organize your presentation for both your narration and your
PowerPoint show. What information will you include? What will you leave out; and
2. discuss what you think are the most critical speaker characteristics for either live presentations or
for web-based presentations.
dq 2

Revising and Proofreading (graded)

In this exploration of the final two stages of the writing process, we examine the value and mechanics of
revising and proofreading our documents. A review of Chapter 2: Revising Drafts (page 52–54) and Chapter
17 on style is a good place to begin. For this discussion

1. 1.contrast the differences between revising and proofreading.Which is harder for you?; and
2. 2.share the strategies you have learned in this class and in other classes that work well in both of
these stages.

Devry ENGL 216 Week 1 Homework Latest

Homework

Complete and submit Assignment #9 on page 656: Editing Sample Memo. The assignment must be
completed individually. In addition to the guidelines covered in Chapter 17, consider the information
addressed in Chapters 1 and 2 on formatting elements to complete your revision. Please review the Grading
Rubric in Doc Sharing.
Submit your assignment to the Dropbox, located at the top of this page. For instructions on how to use the
Dropbox, read these step-by-step instructions.

Devry ENGL 216 Week 2 Homework Latest

Complete and submit Assignment #7, page 178: Explanation of Project Delay. Refer to the format and
sample in the chapter for style and content guidelines.

Devry ENGL 216 Week 3 Homework Latest

Homework
Submit Assignment #9 on page 238: Writing Simple Instructions. Use the ABC format described in the text to
complete this assignment. This should be written in correct memo format and there must be at least 12
steps involved. Use Model 8-2 on page 241 as an example.

Devry ENGL 216 Week 4 Homework Latest

Homework
Complete and submit Assignment #6 on page 328: M-Global Context: Memo Report. Refer to Model 10-1 on
page 330 and Model 11-5 on page 384 for examples.

Devry ENGL 216 All Course Projects Latest

Guidelines
Beginning in Week 2, you will work through the weekly research stages and writing process toward the
creation of an 8- to 10-page Formal Recommendation Report or Proposal completed in Word and
accompanying PowerPoint show, either narrated or for use during an onsite presentation of your final
report.

Topic:Topic suggestions are provided in Doc Sharing; however, if there is a topic you’d like to use that is not
on the list, please contact your instructor for approval. Please note that the topic must be appropriate for
either a recommendation or proposal report.Review Chapters 11 and 12 in the text for a description of
these reports.
Audience:The audience for this report is an industry decision maker, such as your supervisor or CEO, or a
public policymaker, such as a politician or bureaucrat, who could act upon your recommendations or
proposal. You will identify this decision maker in the Course Project topic proposal that you will submit in
Week 2.
Research:Six academic and/or professional research sources are required. Your research must consist of a
variety of electronic sources (websites, databases, media) and traditional sources (books, journals,
magazines). All sources must be cited using the American Psychological Association (APA) documentation
system.
Final Report/Proposal Details
As noted above, the final product will consist of an 8- to 10-page report or proposal on a technical or
business topic from the approved list in Doc Sharing or your own topic with approval from your instructor.
The final document includes the following.

• Title page(one page)

• Cover letter(one page, one or two paragraphs, single spaced)
• Table of contentsincluding list of illustrations (one page)
• Executive summary(one page, two or three paragraphs, single spaced)
• Body of report or proposalusing the following required sections.
o Introduction
o Discussion sections
o Conclusions and Recommendations
• Six research sourcesprovided on APA formatted References page (one page). All references
included on the Reference page must be cited in-text.
• Technical Illustration or visualsuch as a chart, graph, or image that you have created or have
located via academic research.This should be incorporate within the main body of the report and
be mentioned in-text.
• Formatting Elements(discussed in Chapter 5 in the textbook).
o Single spacing (or 1.15), double spacing between sections and/or paragraphs
o 12-point font size for main body of writing
o Arial, Calibri, Cambria, or Times New Roman font type
o Use of headings and subheadings when appropriate
o Paragraph length of approximately five to seven sentences
 o Standard 1” margins
o Ragged right justification
Note:Sample formal reports are found in the textbook on pages 334, 388, and 431. There are some
formatting and heading variations depending on the type of report but all include the required sections.
Multimedia PowerPoint Presentation Details
You will present your report in a multimedia technical briefing in Week 7 using a narrated PowerPoint slide
show. The instructions for creating this project can be found in Doc Sharing. The file is labeledCreating
Audio Recording in Powerpoint.docx. Details include

• eight to 10 slides, including

o introduction slide with the report title and your name;
o two to three slides per each main point of report;
o a memorable conclusion slide;
o use of full sentence, meaningful headings, and short words or phrases within the body of
the slides;
o a minimum of two meaningful visuals;
o use of a business-appropriate design template; and
o 5–7 minutes of narration.
.readspeaker.com/cgi-bin/rsent?customerid=6598&lang=en_us&readid=container&url=” title=”Listen to
this page using readspeaker”>Listen

Milestones
Please see the chart below for the topics, deadlines, and deliverables. Under the chart, you will see details
for each week’s assignments.

As you will see, there is much work to be done. We will, however, be walking through each stage together.
Keep up each week, and you will have no problems succeeding. You will definitely want to feature your
formal report in your professional portfolio to show to employers.

Lastly, don’t forget about your other assignments unrelated to this Course Project.

NOTE: Because the course requires other assignments, working ahead on your Course Project is an excellent
idea. Doing so will free you up when there are longer weekly assignments.

Week TCOs Topics Deliverables

 Final formal report
1 1, 4 None
begins in Week 2

Topic proposal including Submit the following to the Dropbox by 11:59 p.m. (MT)
Sunday:
2 1, 3 audience, purpose, and
tentative thesis.
• Topic Proposal

Submit the following to the Dropbox by 11:59 p.m. (MT)

Annotated references Sunday:
3 2, 6 page with six credible
sources in APA format. • Annotated references
• Minimum of six sources written in APA format

Submit the following to the Dropbox by 11:59 p.m. (MT)

Outline, in-text Sunday:
4 4, 6 citations, References
page • Outline using required outline template found in
Doc Sharing

Formal report first draft Submit the following to the Dropbox by 11:59 p.m. (MT)
(includes technical Sunday:
illustration, in-text
5 1, 6
citations, and a • First draft of final formal report including technical
References page),
illustration, in-text references, and a References
originality report.
page

Submit the following to the Dropbox by 11:59 p.m. (MT)

Sunday:

• Cover letter and executive summary (it should also

be included in your final report)
Cover letter and
6 7, 8 executive summary, Submit the first draft of your formal report to the Peer
peer reviews Review discussion topic for peer review by 11:59 p.m. (MT)
Wednesday. Your grade for your peer review is given in your
discussion grade this week. Submit the two peer reviews
you did for your classmates to the Peer Review discussion
topic by 11:59 p.m. (MT) Sunday.

Final formal report,
7 5,6 multimedia technical
briefing
Submit the following to the Dropbox by 11:59 p.m. (MT)
Sunday:
• Formal report
• Presentation

8 All Final Exam No Course Project items due

Weekly Course Project Deliverables

Week 2: Course Project Launch and Topic Proposal
This week, you will choose a technological or business topic that you would like to investigate for your
Course Project. It could be related to your current job, future career, or your Senior Project. However, the
topic must be one that fits the parameters of a recommendation report or proposal and addresses a
business audience, such as a company executive or decision maker. Make sure to select a topic that will
interest you throughout the course. Topic suggestions are located in Doc Sharing. If there is a topic you’d
like to use that is not on the list, please contact your instructor for approval.

Unless you are using a real-world issue from your own workplace to develop for this project, you will need
to create a few details to help frame the direction for your project. To this end, your topic proposal should
include the following.

Title: What is your preliminary title for the report?

Audience: Who will be reading your report or proposal? Is this solicited or unsolicited? In other words, have
you been asked to investigate this topic or are you making a suggestion to someone who has not directly
asked for it? Are there secondary audiences for the report?
Purpose: What is the overall goal of the report or proposal? What is your objective?
Thesis statement: State the main points you intend to use to develop your argument. Be sure to include at
least three main points.See the thesis writing section in the lecture this week.
Submit your thesis to the Dropbox by 11:59 p.m. Sunday for instructor feedback.

Week 3:Annotated References List

This week, you will create an annotated References page, including six sources for your report. Include a
minimum of three traditional sources (books, newspapers, magazines, journals, and databases, such as
EBSCOhost). Electronic sources (credible websites, etc.) are acceptable for the remainder. Your Annotated
References list should include the following.
Correct APA format:All six references must be listed in correct APA format. Make sure to view the APA
Guide for Citing Sources tutorial located at the bottom of the Syllabus. There are also several links to APA
citation sites provided in the Course Resources.
Credible sources:All references, whether they are traditional or electronic, should be from credible sources
written by identifiable experts or professionals in the field.
Well-written annotations:Three of the six references must be annotated in a meaningful manner. In other
words, provide a short (100-word) description of the article and indicate how it applies to your topic. The
annotations must be written in your own words.Note that all references included in your final report must
be cited in-text within the report.
Submit the preliminary outline with the bibliographic information for the six sources to the Dropbox by
11:59 p.m. Sunday.

Week 4: Outline
This week, you will create an outline of your formal report. You must use theOutline Templatelocated in
Doc Sharing for this assignment. Your outline should include the following.
Information for all sections of the report:Be sure to fill in every section of the outline template with the
required information.
In-text citations:In-text citation for all sources listed on your References page must be included within the
outline indicating how you used each of the sources listed on the References page.
References page:Include the References page you created in Week 3.
Submit the outline to the Dropbox by 11:59 p.m. Sunday.

Week 5:Formal Report First Draft

This week, you will create a rough draft of the formal report that will include all the required sections of the
report, along with in-text citations and the References page. Note that the executive summary and cover
letter will be written and submitted in Week 6. The report must be organized and formatted correctly using
guidelines in Chapter 10 and the sample report beginning on page 334 in the text as a model. To recap, the
draft should include

• a cover or title page;

• a transmittal letter (not required for draft);
• a table of contents;
• a list of illustrations;
• an executive summary (not required for draft);
 • an introduction;
• discussion sections;
• conclusions and recommendations;
• a references page; and
• an appendix (optional).
As noted, you are required to create or locate an appropriate technical illustration, such as a chart, graph,
diagram, or schematic to help convey a point in the report. You may use a software application, such as
Excel or Visio. You could also create an image or photograph using a digital camera or some graphics
package.

You must import the illustration into the formal report. It should be labeled correctly with a title and
caption. If you did not create the illustration yourself, be sure to include a proper citation for it.

Submit the formal report first draft with the technical illustration included to the Dropbox by 11:59 p.m.
Sunday.

Week 6: Cover Letter, Executive Summary, and Peer Review

Executive summary: In Week 6, you will create an executive summary that accurately describes the entire
report in a condensed one-page version. See pages 318–320 for a discussion and sample reports for
examples.
Cover letter:You will also create your cover letter (or transmittal letter) and add it to your formal report.
Information for this part of the project is on pages 314–316 of your text.
Peer review:You should submit the first draft of your report to the Peer Review Discussion Forum by 11:59
p.m. Wednesday for peer review. You will be completing a review of another classmate’s report by 11:59
p.m. Sunday. Your grade for your peer review is given in your discussion grade this week.
NOTE: You must use the Peer Review feedback form in Doc Sharing for this assignment.
Week 7: Final Report and Technical Briefing
Final Report:Your final report is due this week. The final report must follow the formatting elements
described above and include the following components.

• Cover or title page

• Transmittal letter
• Table of contents
• List of illustrations
• Executive summary
 • Introduction
• Discussion sections
• Conclusions and recommendations
• References page
• Appendix (optional)
Technical Briefing (narrated PowerPoint):Create a 5–7-minute multimedia technical briefing based on the
highlights of your formal report. You will record your presentation using the audio narration function within
PowerPoint. You will need a headset microphone.The directions are located in Doc Sharing. The file is
labeledCreating Audio Recording in Powerpoint.docx.
You should create eight to 10 highly effective slides. The following details apply.

How many slides?Your PowerPoint slides should align with and support the points of the thesis. A good rule
of thumb is approximately two to three slides per main point of your report or proposal. You also need a
title slide that appears during your introduction and a slide that appears during the conclusion of your
presentation. This adds up to approximately eight to 10 slides.
Slide design:Use a business- or professional-design template with appropriate font styles, sizes, and colors.
PowerPoint has choices. Keep fonts consistent and easy to read. Follow the design principles for visual aids
found in your text and in the Week 7 Lecture.
Slide content:Write full-sentence headlines that summarize or synthesize the content in the slide body and
tell a coherent story from start to finish. Bullet slide copy with words or short phrases; do not put in
paragraphs of text.
Visuals within the PowerPoint:You are required to include a minimum of two visuals within your slides.
More is better. Clip art (cartoon-type images, etc.) is not acceptable. Good visuals include charts, graphs,
tables, diagrams, maps, screenshots, photos, and other images that add meaning and value to the
presentation and make the information easier to comprehend for the audience.
Presentation time frame of 5–7 minutes:Remember to preview and review. When we make oral
presentations, we always tell the audience where we are taking them, and then end with a summary of
where we have been. So, for your presentations, preview your main areas or points in the opening, and
then review those same points in your closing to reinforce the messages and signal the ending of the
speech.
Submit the final presentation to the Week 7 Dropbox by 11:59 p.m. Sunday.
Submit the final report with cover letter and appendix to the Week 7 Course Project Dropbox by 11:59 p.m.
Sunday.

Devry ENGL 216 week 7 PowerPoint Presentation Latest

Multimedia PowerPoint Presentation Details
You will present your report in a multimedia technical briefing in Week 7 using a narrated PowerPoint slide
show. The instructions for creating this project can be found in Doc Sharing. The file is labeled Creating
Audio Recording in Powerpoint.docx. Details include

• eight to 10 slides, including

o introduction slide with the report title and your name;
o two to three slides per each main point of report;
o a memorable conclusion slide;
o use of full sentence, meaningful headings, and short words or phrases within the body of
the slides;
o a minimum of two meaningful visuals;
o use of a business-appropriate design template; and
o 5–7 minutes of narration.

Devry ENGL 216 Final Exam Latest

Question 1.1. (TCO 4) Readers most often remember (Points : 5)

the middle of a document.

your recommendations.

the details.

introductions and conclusions.

Question 2.2. (TCO 1) Parallelism in a list refers to (Points : 5)

using bullets and numbers.

using no more than 10 items in a list.

keeping all points grammatically the same.

keeping all points as short as possible.

Question 3.3. (TCO 1) Most paragraphs in a technical document should have no more than _____ lines of
text. (Points : 5)

five

10

15

20

Question 4.4. (TCO 2) Formal definitions include all of the following except (Points : 5)

the term itself.

a class to which the term belongs.

distinguishing features of the term.

several paragraphs or more.

Question 5.5. (TCO 2) Effective instructions include (Points : 5)

placing only one action in each step.

beginning each step with a noun.

avoiding the use of lists.

first-person references.

Question 6.6. (TCO 3) The three Cs in the 3C strategy for persuasive writing are (Points : 5)

capture, convince, contact.

convince, captivate, control.

consolidate, continue, conclude.

contact, connect, conclude.

Question 7.7. (TCO 3) When writing a bad-news message, it’s best to (Points : 5)

open with the bad news first.

open with a buffer statement.

place the bad news last.

use e-mail when possible.

Question 8.8. (TCO 5) In a presentation, the Preacher’s Maxim refers to (Points : 5)

providing a five-part structure to capture and hold audience attention.

telling the audience what you are going to tell them, then telling them, then telling them what you told
them.

opening your speech or presentation with an extended personal story.

None of the above

Question 9.9. (TCO 5) All of the following are ways to help reduce nervousness when giving a presentation,
except (Points : 5)

picture yourself giving a great presentation.

practice deep breathing exercises before you speak.

avoid casual banter with the audience before the presentation begins.

have a glass of water nearby.

Question 10.10. (TCO 6) When you paraphrase information you found from an outside source, (Points : 5)

no formal documentation is necessary.

it’s good practice to cite the source in-text but it is not required.

this is considered common knowledge and does not require documentation.

you must provide a citation both in-text and on the reference page.

Question 11.11. (TCO 4) In an informal report, which of the following statements is correct? (Points : 5)

Important details should be included in the abstract.

Costs should be included in the main body of the report.

Appendices are often included.

Illustrations are usually attached rather than included within the report.

Question 12.12. (TCO 6) Which of the following is NOT one of the main principles in organizing formal
documents? (Points : 5)

Repeat key points when necessary.

Write different parts for different readers.

Place important information first.

Do not reveal the main point in the introduction.

Question 13.13. (TCO 6) Organizations use analytical reports to (Points : 5)

understand problems.

make informed decisions.

Both A and B are correct

pitch new ideas to clients.

Question 14.14. (TCO 6) Which of the following statements is true regarding proposals? (Points : 5)

Readers of proposals are usually willing to be convinced to take action.

Proposals are always designed to persuade an audience to take action.

Unlike formal reports, proposals are typically not designed to be read by decision makers.

All of the above

Question 15.15. (TCO 6) The three types or sections of information typically found in formal solicited sales
proposals are (Points : 5)

technical, management, and cost.

internal, external, and value.

cost, contract, and schedules.

organizational charts, company history, and samples.

Page 2

Question 1.1. (TCO 7) Which of the following is true about a content chunk on a web page? (Points : 5)

A chunk of text generally averages four to seven lines of text.

The goal of chunking is to write content that is more readable and likely to be read.

An advantage of chunking is that an entire site can be interconnected with links.

All of the above

Question 2.2. (TCO 7) Which of the following is part of the typical website interface? (Points : 5)

Header

Navigation

Contextual clues

All of the above

Question 3.3. (TCO 8) Which if the following is NOT a collaborative method of writing? (Points : 5)

Divide and conquer

Synthesis

Narration

Sequence

Question 4.4. (TCO 8) Which of the following is NOT recommended for a productive meeting? (Points : 5)

Distribute an agenda before the meeting.

Have only one meeting leader.

Strive for consensus.

Limit the use of visuals.

Question 5.5. (TCO 4) Which of the following is an example of sexist language? (Points : 5)
Each student is responsible for his own work.

All employees should submit their preferences for lunch by noon.

Everyone is responsible for his or her own transportation.

They are all examples of sexist language.

Question 6. 6. Global Warming: WRAP Prompt 2013

You are a consultant for Con-Glom Inc., an industrial equipment manufacturing firm. A coalition of
concerned scientists and environmental groups has issued a report on global warming, the theory that the
recent gradual heating of the earth’s atmosphere is a result of human and industrial activity. The scientists
point to several climate change risks: rising ocean levels, erosion of shorelines, disruption of agriculture, and
loss of animal habitat. The coalition’s report suggests that Con-Glom and other large corporations are using
loopholes to avoid complying with federal emissions standards because they are more concerned with
profits and jobs than environmental preservation.

In response to the report and the public outcry it produces, Con-Glom faces a decision about whether or not
to install filtering systems at its plants. The filtering systems are expensive to purchase and install (about
$75,000 per site), and their use would initially decrease the productivity of Con-Glom’s manufacturing
plants at a time when the company already faces serious financial problems.Nevertheless, the company is
seriously considering installing the filtering systems and publicizing its action as a means of countering the
negative publicity generated by the report.

However, the decision is likely to be unpopular among employees and their families. The cost of the filtering
systems and the loss of manufacturing output would force Con-Glom to scale back production by 5% and
close one of its eleven production facilities. If the filtering systems are installed at ten facilities, the company
will be forced to close its oldest and least efficient manufacturing plant, located in Greenwich, Illinois. This
action would put 1,400 employees out of work, in an area already suffering from high unemployment.
Alternatively, the company could install the filtering systems at only five of its plants. In this case, the
Greenwich, Illinois plant would not need to be closed, but production would still need to be scaled back and
700 employees would be laid off.

Directions:
The company’s CEO, William B. Friedman, has asked you to assess the situation facing the company and
suggest a solution to the problem. Write a memo to Mr. Friedman in which you discuss your solution. A
secondary audience might be the members of his Management Committee.

Elements of a desired response:

A clear, well-organized description of the problem and explanation of your solution

Inclusion of specific supporting details and evidence

Demonstration of a clear purpose and awareness of the audience

Effective development of your ideas

Appropriate style and tone for a business document

Standard written English grammar, spelling, and punctuation

(Points : 50)

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