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Directions: This tool aims to measure the performance and demonstration of behavioral competencies. Please rate yourself/ subordinate using the 5 point scale (5 - Highest and 1 - Lowest).
Average the points to determine the overall rating. Kindly provide strengths and areas for improvement on the behavioral assessment.
2 Met some of the objectives 2 Met some behaviors but inconsistently displayed
1 None of the objectives are met 1 All behaviors need significant improvement
Cooperative Knows how to work with teammates and ensures a common understanding among the team; Holds
20% #DIV/0!
(Matulungin) himself/herself and others accountable on agreed goals
RATEE COMMENTS: RATER COMMENTS:
Respectful Has courtesy and shows value on other people's perspectives, time and contribution but does not shy
20% #DIV/0!
(Magalang) away from speaking his/her mind and challenges the status quo
RATEE COMMENTS: RATER COMMENTS:
Resourceful
20% Has the ability to find smart ways to overcome difficulties; Asks questions and/or help when unsure #DIV/0!
(Madiskarte)
RATEE COMMENTS: RATER COMMENTS:
Committed
20% Knows how to put what is truly important and has dedication to accomplish a task #DIV/0!
(Nakatuon)
RATEE COMMENTS: RATER COMMENTS:
MANAGER'S FEEDBACK
EMPLOYEE'S FEEDBACK
Identify 1 or more competencies (or personal learning) to be developed and describe corresponding actions to be taken that will enhance the
employee's current position. This can include competencies, role modelling, feedback, community involvement, formal education, change in
INDIVIDUAL DEVELOPMENT PLAN
current job responsibilities, professional associations, etc.
SIGN OFF
This is to confirm that the above rating and feedback was discussed and agreed upon by the employee and immediate head
Employee Name:
Employee No.:
Designation:
Directions: This tool aims to measure the performance and demonstration of behavioral competencies. Please rate yourself/
Average the points to determine the overall rating. Kindly provide strengths and areas for improvement on the behavioral as
I. BUSINESS OBJECTIVES
Employee's Comment:
Immediate Superior's Comment:
50% Quarterly Staff evaluation
Leadership and
Motivation 50% Conduct Weekly Team Meeting
Employee's Comment:
Immediate Superior's Comment:
60% Monthly Positive guest feedback
Empower Employees 40% Conduct 10 minute training twice a week
Employee's Comment:
Immediate Superior's Comment:
Cooperative Knows how to work with teammates and ensures a common understanding among the te
20%
(Matulungin) himself/herself and others accountable on agreed goals
RATEE COMMENTS:
Respectful Has courtesy and shows value on other people's perspectives, time and contribution but d
20%
(Magalang) away from speaking his/her mind and challenges the status quo
RATEE COMMENTS:
Resourceful
20% Has the ability to find smart ways to overcome difficulties; Asks questions and/or help wh
(Madiskarte)
RATEE COMMENTS:
Committed
20% Knows how to put what is truly important and has dedication to accomplish a ta
(Nakatuon)
RATEE COMMENTS:
MANAGER'S FEEDBACK
EMPLOYEE'S FEEDBACK
This is to confirm that the above rating and feedback was discussed and agreed upon by the
Employee Acknowledgement:
Date:
Date Hired:
Department:
zation
avioral competencies. Please rate yourself/ subordinate using the 5 point scale (5 - Highest and 1 - Lowest).
reas for improvement on the behavioral assessment.
IMMEDIATE
WEIGHT
EASURES ACHIEVEMENT SELF-RATING SUPERIOR'S
RATING
RATING
0
0
TOTAL #DIV/0! #DIV/0! #DIV/0!
0
0
terly 0
TOTAL #DIV/0! #DIV/0! #DIV/0!
0
0
TOTAL #DIV/0! #DIV/0! #DIV/0!
0
0
TOTAL #DIV/0! #DIV/0! #DIV/0!
IMMEDIATE
WEIGHT
MANCE INDICATORS SELF-RATING SUPERIOR'S
RATING
RATING
in gossips, and values relationships by building trust #DIV/0!
RATER COMMENTS:
RATER COMMENTS:
RATER COMMENTS:
personal learning) to be developed and describe corresponding actions to be taken that will enhance the
n include competencies, role modelling, feedback, community involvement, formal education, change in
onal associations, etc.
Date:
Date:
SCORE CARD
5 4 3 2 1
100%
100%
Employee Name:
Employee No.:
Designation:
Directions: This tool aims to measure the performance and demonstration of behavioral competencies. Please rate yourself/
Average the points to determine the overall rating. Kindly provide strengths and areas for improvement on the behavioral as
I. BUSINESS OBJECTIVES
Employee's Comment:
Immediate Superior's Comment:
40% Monitoring of number of accidents during a work shift by zero percent (Quarterly)
30% 100% waste segregation at source/rooms
Maintain Safety
30% 100% monitoring of safe work habits, attitude and apply during work shift (check list)
Employee's Comment:
Immediate Superior's Comment:
50% Quarterly Staff evaluation
Leadership and 50% Conduct Weekly Team Meeting
Motivation
Employee's Comment:
Immediate Superior's Comment:
60% Monthly Positive guest feedback
4. Empower Employees 40% Conduct 10 minute training twice a week
Employee's Comment:
Immediate Superior's Comment:
Trustworthy
20% High level of integrity, refuses to participate in gossips, and values relationships by b
(Mapagkakatiwalaan)
RATEE COMMENTS:
Cooperative Knows how to work with teammates and ensures a common understanding among th
20%
(Matulungin) himself/herself and others accountable on agreed goals
RATEE COMMENTS:
Respectful Has courtesy and shows value on other people's perspectives, time and contribution but d
20%
(Magalang) from speaking his/her mind and challenges the status quo
RATEE COMMENTS:
Resourceful
20% Has the ability to find smart ways to overcome difficulties; Asks questions and/or help
(Madiskarte)
RATEE COMMENTS:
Committed
20% Knows how to put what is truly important and has dedication to accomplish a
(Nakatuon)
RATEE COMMENTS:
MANAGER'S FEEDBACK
EMPLOYEE'S FEEDBACK
This is to confirm that the above rating and feedback was discussed and agreed upon by
Employee Acknowledgement:
Date:
Date Hired:
Department:
zation
avioral competencies. Please rate yourself/ subordinate using the 5 point scale (5 - Highest and 1 - Lowest).
reas for improvement on the behavioral assessment.
IMMEDIATE
WEIGHT
E MEASURES ACHIEVEMENT SELF-RATING SUPERIOR'S
RATING
RATING
0
0
0
TOTAL #DIV/0! #DIV/0! #DIV/0!
0
0
0
0
TOTAL #DIV/0! #DIV/0! #DIV/0!
RATER COMMENTS:
's perspectives, time and contribution but does not shy away
#DIV/0!
mind and challenges the status quo
RATER COMMENTS:
RATER COMMENTS:
RATER COMMENTS:
personal learning) to be developed and describe corresponding actions to be taken that will enhance the
n include competencies, role modelling, feedback, community involvement, formal education, change in current
ociations, etc.
Date:
Date:
SCORE CARD
5 4 3 2 1
Consistent
Consistent
0 1-5 6-10 11-15 16 and up
100%
100%
Employee Name:
Employee No.:
Designation:
Directions: This tool aims to measure the performance and demonstration of behavioral competencies. Please rate yourself/
the points to determine the overall rating. Kindly provide strengths and areas for improvement on the behavioral assessmen
I. BUSINESS OBJECTIVES
35% Maintain high quality of rooms and condition of equipment's (preventive maintenace sche
100% high quality 35% number of positive comment 1 per day thru (survey form)
of products and
services 30% conduct ramdon site inspection in quality control (daily inspection)
Employee's Comment:
Immediate Superior's Comment:
35% Monitoring of number of accidents during a work shift by zero percent (checklist )
2. MAINTAIN 35% Monitoring of health and safety of the guests and staff during a work shift (checklist)
SAFETY 30% Monitoring of safe work habits, attitude and apply during work shift (check list)
Employee's Comment:
Immediate Superior's Comment:
30% 100% Complete Attendance and Punctuality - Semi annually
3.ADHERES TO 10% 100% Compliance in Proper Grooming and uniform stated in the Memo No. xxxxx
COMPANY POLICIES 40% No major NTE record as stated in the PP handbook - Class A&B
PERTAINING TO
ATTENDANCE & 20% No minor NTE record as stated in the PP handbook - Class C&D
DICIPLINE
Employee's Comment:
Immediate Superior's Comment:
Trustworthy
20% High level of integrity, refuses to participate in gossips, and values relationships by
(Mapagkakatiwalaan)
RATEE COMMENTS:
Cooperative Knows how to work with teammates and ensures a common understanding among t
20%
(Matulungin) himself/herself and others accountable on agreed goals
RATEE COMMENTS:
Respectful Has courtesy and shows value on other people's perspectives, time and contribution but
20%
(Magalang) from speaking his/her mind and challenges the status quo
RATEE COMMENTS:
Resourceful
20% Has the ability to find smart ways to overcome difficulties; Asks questions and/or hel
(Madiskarte)
RATEE COMMENTS:
Committed
20% Knows how to put what is truly important and has dedication to accomplish
(Nakatuon)
RATEE COMMENTS:
MANAGER'S FEEDBACK
EMPLOYEE'S FEEDBACK
SIGN OFF
This is to confirm that the above rating and feedback was discussed and agreed upon by
This is to confirm that the above rating and feedback was discussed and agreed upon by
Employee Acknowledgement:
Date:
Date Hired:
Department:
zation
avioral competencies. Please rate yourself/ subordinate using the 5 point scale (5 - Highest and 1 - Lowest). Average
mprovement on the behavioral assessment.
IMMEDIATE
WEIGHT
CE MEASURES ACHIEVEMENT SELF-RATING SUPERIOR'S
RATING
RATING
equipment's (preventive maintenace schedule) 0
urvey form) 0
ol (daily inspection) 0
TOTAL #DIV/0! #DIV/0! #DIV/0!
emi annually 0
orm stated in the Memo No. xxxxx 0
ook - Class A&B 0
ook - Class C&D 0
IMMEDIATE
WEIGHT
FORMANCE INDICATORS SELF-RATING SUPERIOR'S
RATING
RATING
ate in gossips, and values relationships by building trust #DIV/0!
RATER COMMENTS:
e's perspectives, time and contribution but does not shy away
#DIV/0!
mind and challenges the status quo
RATER COMMENTS:
RATER COMMENTS:
RATER COMMENTS:
personal learning) to be developed and describe corresponding actions to be taken that will enhance the
n include competencies, role modelling, feedback, community involvement, formal education, change in current
ociations, etc.
eedback was discussed and agreed upon by the employee and immediate head
eedback was discussed and agreed upon by the employee and immediate head
Date:
Date:
EMPLOYEE PERFORMANCE EVALUATIO
Employee Name:
Employee No.:
Designation:
Directions: This tool aims to measure the performance and demonstration of behavioral competencies
scale (5 - Highest and 1 - Lowest). Average the points to determine the overall rating. Kindly provide s
behavioral assessment.
BUSINESS OBJECTIVE EVALUATION KEY
5 Exceeded all ojectives
4 Exceeded some objectives
3 Met all objectives
2 Met some of the objectives
1 None of the objectives are met
I. BUSINESS OBJECTIVES
WEIGHT PERFORMANCE MEASURES
1. MAINTAIN HIGH 50% Improve high level of service and product knowledge passing 85% score every month
QUALITY OF PRODUCTS
AND SERVICES 50% number of positive comment 1 per day thru (survey form)
Employee's Comment:
Immediate Superior's Comment:
2.COMPLETION OF 50% maintain standard check in and check out procress/ ensure check in time by 2 pm
STANDARD HOTEL 50% (Complies with operating manual xxxxxx)
PROCESS
Employee's Comment:
Immediate Superior's Comment:
40% releases of rooms with in 3 hours from turn around
30% Increasing positive guest feedback (survey form)
3. GUEST
EXPECTATION 30% deliver guest request within 10 mins.
Employee's Comment:
Immediate Superior's Comment:
30% 100% Complete Attendance and Punctuality - Semi annually
4.ADHERES TO
COMPANY POLICIES 10% 100% Compliance in Proper Grooming and uniform stated in the Memo No. xxxxx
PERTAINING TO 40% No major NTE record as stated in the PP handbook - Class A&B
ATTENDANCE &
DISCIPLINE 20% No minor NTE record as stated in the PP handbook - Class C&D
Employee's Comment:
Immediate Superior's Comment:
Cooperative Knows how to work with teammates and ensures a common understandin
20%
(Matulungin) the team; Holds himself/herself and others accountable on agreed goals
RATEE COMMENTS:
Resourceful Has the ability to find smart ways to overcome difficulties; Asks question
20%
(Madiskarte) help when unsure
RATEE COMMENTS:
Committed
20% Knows how to put what is truly important and has dedication to accompli
(Nakatuon)
RATEE COMMENTS:
MANAGER'S FEEDBACK
EMPLOYEE'S FEEDBACK
Identify 1 or more competencies (or personal learning) to be dev
taken that will enhance the employee's current position. This can
INDIVIDUAL DEVELOPMENT PLAN
community involvement, formal education, change in current job
Competency or
Professional Learning to
Actions to be Taken
Develop
SIGN OFF
This is to confirm that the above rating and feedback was discussed and agreed upon b
Employee Acknowledgement:
Date:
Date Hired:
Department:
__ For Regularization
stration of behavioral competencies. Please rate yourself/ subordinate using the 5 point
the overall rating. Kindly provide strengths and areas for improvement on the
IMMEDIATE
WEIGHT
MEASURES ACHIEVEMENTSELF-RATING SUPERIOR'S
RATING RATING
passing 85% score every month 0
form) 0
TOTAL #DIV/0! #DIV/0! #DIV/0!
0
0
0
nnually 0
tated in the Memo No. xxxxx 0
Class A&B 0
Class C&D 0
TOTAL #DIV/0! #DIV/0! #DIV/0!
Final Rating #DIV/0!
Overall #DIV/0!
IMMEDIATE
WEIGHT
MANCE INDICATORS SELF-RATING SUPERIOR'S
RATING RATING
cipate in gossips, and values relationships by
#DIV/0!
ding trust
RATER COMMENTS:
k was discussed and agreed upon by the employee and immediate head
Date:
Date:
EMPLOYEE PERFORM
Employee Name:
Employee No.:
Designation:
Directions: This tool aims to measure the performance and demonstration of behavioral competencies
Average the points to determine the overall rating. Kindly provide strengths and areas for improvemen
I. BUSINESS OBJECTIVES
WEIGHT PERFORMANCE MEASURES
50% passed the HK sup daily inspection report for major findings
1. MAINTAIN HIGH
QUALITY OF PRODUCTS 50% achieves an ave. of 85% rating from the HK sup in daily inspection report for minor
Employee's Comment:
Immediate Superior's Comment:
30% 100% waste segregation at source/rooms
2. COMPLETION OF 40% (Complies with operating manual xxxxxx)
STANDARD HOTEL
PROCESS 30% Consistenly returns and organizes equipment and cleaning materials in their proper storage area (ch
Employee's Comment:
Immediate Superior's Comment:
30% releases of rooms with in 3 hours from turn around
3. GUEST 40% Increasing positive guest feedback (survey form)
EXPECTATION 30% deliver guest request within 10 mins.
Employee's Comment:
Immediate Superior's Comment:
30% 100% Complete Attendance and Punctuality - Semi annually
4.ADHERES TO
COMPANY POLICIES 10% 100% Compliance in Proper Grooming and uniform stated in the Memo No. xxxxx
PERTAINING TO 40% No major NTE record as stated in the PP handbook - Class A&B
ATTENDANCE &
DISCIPLINE 20% No minor NTE record as stated in the PP handbook - Class C&D
Employee's Comment:
Immediate Superior's Comment:
Cooperative Knows how to work with teammates and ensures a common understand
20%
(Matulungin) others accountable on agreed goals
RATEE COMMENTS:
Respectful Has courtesy and shows value on other people's perspectives, time and c
20%
(Magalang) his/her mind and challenges the st
RATEE COMMENTS:
Resourceful
20% Has the ability to find smart ways to overcome difficulties; Ask
(Madiskarte)
RATEE COMMENTS:
Committed
20% Knows how to put what is truly important and has ded
(Nakatuon)
RATEE COMMENTS:
MANAGER'S FEEDBACK
EMPLOYEE'S FEEDBACK
Identify 1 or more competencies (or personal learning) to be dev
current position. This can include competencies, role modelling,
INDIVIDUAL DEVELOPMENT PLAN
professional associations, etc.
Competency or
Professional Learning to
Actions to be Taken
Develop
SIGN OFF
This is to confirm that the above rating and feedback was discusse
Employee Acknowledgement:
Date:
Date Hired:
Department:
__ For Regularization
stration of behavioral competencies. Please rate yourself/ subordinate using the 5 point scale (5 - Highest and 1
strengths and areas for improvement on the behavioral assessment.
findings
aily inspection report for minor
TOTAL #DIV/0!
aning materials in their proper storage area (checklist)/ they keep on order
#DIV/0!
TOTAL #DIV/0!
nnually
tated in the Memo No. xxxxx
Class A&B
Class C&D
TOTAL #DIV/0!
Final Rat
Ove
and ensures a common understanding among the team; Holds himself/herself and
others accountable on agreed goals
RATER COMMENTS:
r people's perspectives, time and contribution but does not shy away from speaking
his/her mind and challenges the status quo
RATER COMMENTS:
Final Rat
Overall Rat
cies (or personal learning) to be developed and describe corresponding actions to be taken that will enhance the
ude competencies, role modelling, feedback, community involvement, formal education, change in current job
.
e rating and feedback was discussed and agreed upon by the employee and immediate head
Date:
Date:
cale (5 - Highest and 1 - Lowest).
aviors
behaviors
IMMEDIATE
WEIGHT
SUPERIOR'S
RATING RATING
0
0
#DIV/0! #DIV/0!
0
0
0
#DIV/0! #DIV/0!
0
0
0
#DIV/0! #DIV/0!
0
0
0
0
#DIV/0! #DIV/0!
Final Rating #DIV/0!
Overall #DIV/0!
IMMEDIATE
WEIGHT
SUPERIOR'S
RATING RATING
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
ead
EMPLOYEE PERFORMANCE EVALUATIO
Employee Name:
Employee No.:
Designation:
Directions: This tool aims to measure the performance and demonstration of behavioral competencies
scale (5 - Highest and 1 - Lowest). Average the points to determine the overall rating. Kindly provide s
behavioral assessment.
BUSINESS OBJECTIVE EVALUATION KEY
5 Exceeded all ojectives
4 Exceeded some objectives
3 Met all objectives
2 Met some of the objectives
1 None of the objectives are met
I. BUSINESS OBJECTIVES
WEIGHT PERFORMANCE MEASURES
1. MAINTAIN HIGH 50% Improve high level of service and product knowledge passing 85% score every month
QUALITY OF PRODUCTS
AND SERVICES 50% number of positive comment 1 per day thru survey form
Employee's Comment:
Immediate Superior's Comment:
2.COMPLETION OF 50% Zero percent of missing and mix luggage incident by log sheet monitoring daily
STANDARD HOTEL 50% Ensure the efficient delivery and collect of group luggage in a timely manner
PROCESS
Employee's Comment:
Immediate Superior's Comment:
30% 100% Complete Attendance and Punctuality - Semi annually
3.ADHERES TO
COMPANY POLICIES 10% 100% Compliance in Proper Grooming and uniform stated in the Memo No. xxxxx
PERTAINING TO 40% No major NTE record as stated in the PP handbook - Class A&B
ATTENDANCE &
DISCIPLINE 20% No minor NTE record as stated in the PP handbook - Class C&D
Employee's Comment:
Immediate Superior's Comment:
Cooperative Knows how to work with teammates and ensures a common understandin
20%
(Matulungin) the team; Holds himself/herself and others accountable on agreed goals
RATEE COMMENTS:
Resourceful Has the ability to find smart ways to overcome difficulties; Asks question
20%
(Madiskarte) help when unsure
RATEE COMMENTS:
Committed
20% Knows how to put what is truly important and has dedication to accompli
(Nakatuon)
RATEE COMMENTS:
MANAGER'S FEEDBACK
EMPLOYEE'S FEEDBACK
Employee Acknowledgement:
Date:
Date Hired:
Department:
__ For Regularization
stration of behavioral competencies. Please rate yourself/ subordinate using the 5 point
the overall rating. Kindly provide strengths and areas for improvement on the
IMMEDIATE
WEIGHT
MEASURES ACHIEVEMENTSELF-RATING SUPERIOR'S
RATING RATING
passing 85% score every month 0
form 0
TOTAL #DIV/0! #DIV/0! #DIV/0!
nnually 0
tated in the Memo No. xxxxx 0
Class A&B 0
Class C&D 0
TOTAL #DIV/0! #DIV/0! #DIV/0!
IMMEDIATE
WEIGHT
MANCE INDICATORS SELF-RATING SUPERIOR'S
RATING RATING
cipate in gossips, and values relationships by
#DIV/0!
ding trust
RATER COMMENTS:
Date:
Date: