Terms of Use for SAP Learning Hub

Version 1

SAP Germany
SAP TRAINING STANDARD TERMS AND CONDITIONS
1. REGISTRATIONS
1.1. You can register for training courses via the SAP online
training catalog or by sending a written application by post,
fax or e-mail to the training department at the relevant training
center. We regret that we are unable to accept registrations
over the telephone. Applications are registered in the order in
which they are received. If there are no places available on
the training course on the date requested, your name will be
added to the waiting list. SAP does not automatically transfer
bookings to the next available course date.
1.2. A confirmation of your registration will be sent when your
order has been processed. This will provide information on
the time the course starts, the time it finishes, the cost of the
course and any other special information that may be
required.
1.3. If you do not receive a confirmation from SAP within one
week, please contact our training department.
2. CANCELLATIONS
2.1. Cancellations are to be sent to us in writing by post, fax or email.
2.2. If we receive the cancellation less than 15 calendar days
before the start of the course, we will invoice you for 50% of
the cost of the course.
2.3. You will be invoiced for the full price of the course for any
cancellation received within three working days of the start of
the course.
2.4. The cancellation fees listed under Points 2.2 and 2.3 will
apply even if the training course is rebooked for a later date.
2.5. If a training course has to be cancelled by SAP for
organizational reasons, no claims over and above cost of the
training course already paid can be asserted.
3. FEES
3.1. The fees listed in the overview of training courses are per
delegate. They include a complete set of training
documentation and the cost of lunch. VAT at the statutory
rate is not included and this will be added to the amount.
Payments are due 30 days after invoice creation. No
discounts are given for cash payment. We reserve the right
to change the prices.
3.2. If the customer wishes to pay the course fees in Euros, the
payment is calculated by converting the relevant course fee in
Swiss Francs into Euros using the average rate on the day
the invoice is issued.
4. BEHAVIOR
4.1. The rules for the training course and the training times are
binding.
4.2. Infringements may result in the delegate being excluded from
the course. This will not constitute grounds to claim
reimbursement of course fees.
5. DATA PROTECTION
5.1. SAP will store and process within the SAP group the
personal data of course delegates in accordance with the
regulations set out in data protection legislation.
6. WARRANTY, LIABILITY
6.1. The course and exercises are designed in such a way that an
attentive delegate can attain the course objective.
For this reason, a maximum of two participants generally
share one PC or terminal. SAP does not accept any liability
for the success of the training course.
6.2. At the end of the course the delegates will be given written
confirmation of attendance and the subject matter of the
course will be listed
6.3. Claims for damages will only be accepted if proof is furnished
of deliberate or gross negligence. In the event of gross
negligence and the absence of a feature for which SAP has
provided a guarantee, liability is limited to the foreseeable loss
which the infringed obligation or guarantee was intended to
prevent. These limitations of liability shall not apply to liability
for injury to persons and liability in accordance with the law on
product liability. A defense of contributory negligence shall
remain open. All claims against SAP for compensation or
reimbursement of wasted expenditure in the case of
contractual and non-contractual liability - except in cases of
specific intent or in the case of personal injury - shall be
subject to a period of limitation of one year after becoming
aware of the grounds for the claim. The period of limitation
shall start at the latest two years after the reason for the
claim has occurred.
6.4. No liability is accepted during the training course for items
brought by the delegate.
6.5. The course delegate is liable for any losses incurred by SAP
as a result of passing on training documentation without
SAP's written authorization.
7. COPYRIGHT
7.1. SAP retains all rights, including those for translation,
reproduction and reprinting part or all of the training
documentation. No parts of the documentation may be
reproduced without SAP's written authorization.
8. APPLICATION OF THE REGULATIONS
8.1. These conditions of participation shall apply exclusively. Other
conditions shall not form part of the contract, even if SAP
does not expressly contradict these.
9. APPLICABLE LAW AND COURT OF JURISDICTION
9.1. Germany:
The court of jurisdiction in Germany for all disputes between
the parties to the contract shall be Karlsruhe. German law
only shall apply.
9.2. Austria:
The court of jurisdiction in Austria for all disputes between the
parties to the contract shall be Vienna. Austrian law only shall
apply.
9.3. Switzerland:
For training courses provided by SAP (Switzerland) AG BIEL
shall be the EXCLUSIVE COURT OF JURISDICTION for all
disputes arising between the parties to this contract. The
applicable law shall be the law of Switzerland.
Last updated on 29 Apr 2014.