Skilled visa news July 2017
Welcome
Welcome to the July 2017 edition of the
Department of Immigration and Border Protection’s
new skilled visa newsletter. This newsletter will
replace the previous ‘457 agents newsletter’ –
ensuring that from now on agents receive advice
about upcoming changes to both the Temporary
Work (Skilled) visa (subclass 457) and permanent
skilled visa programs. We hope to make future
editions available via the Industry Hub – with
agents able to subscribe to the service,
and access individual articles that interest them.
This edition provides further clarification and
advice on the recent 1 July 2017 changes –
including answers to frequently asked questions.
Information about the Government reforms
announced on 18 April 2017 in relation to the
temporary and permanent skilled visas continues
to be available on the Department’s website,
as well as more detailed advice on 1 July changes
to skilled visa programs and additional Questions
and Answers about the recent and upcoming
reforms.
Important: This newsletter is not a substitute for
formal policy. The relevant document should always
be consulted via LEGENDcom to ensure that you
have considered the most up to date information
from the Department when advising your clients.
Cathy Milfull
Director
457 Program Management
28 July 2017
Occupation list update
Where can I find advice about
the 1 July 2017 changes?
For information on what changed with
the occupation lists see 1 July 2017
changes to skilled visa programs.
Note: The List of eligible skilled occupations page, which
was updated on 1 July 2017, has been revised in response
to feedback about the usability of these pages.
From this page, you can access the relevant legislative
instruments that contain the list of eligible skilled
occupations for each specific visa program. Further
improvements are planned to these pages but additional
feedback is welcome.
‘Caveats’ v ‘inapplicability conditions’
The Department has traditionally used the word ‘caveat’ to
refer to a restriction placed on a particular occupation that
remains on the list of eligible skilled occupations – with,
for example, Cooks, Chefs and Café and Restaurant
Managers subject to a ‘fast food’ caveat for a number of
years. The word ‘caveat’ has never, however, been
specifically referenced in the relevant legislative instrument
which uses a note or asterix (*) to indicate that a restriction
applied in the case of a particular occupation.
Agents would be aware that the new 1 July 2017
instruments listing eligible occupations for the subclass 457
and Employer Nomination Scheme (ENS) presents such
caveats in the form of ‘inapplicability conditions’.
Inapplicability conditions serve the same function.
To avoid confusion during this significant time of change,
departmental guidelines continue to refer to caveats.
Caveats’ and ‘inapplicability conditions’ are considered
equivalent expressions.
Are there exemptions to caveats?
Exceptions cannot be made to the caveats imposed
on occupations. This is because these caveats are
included in a legislative instrument – that is, they are
not policy only. For example, where the caveat
requires a base salary of $65,000, nomination
and/or related visa applications cannot be approved
where a lower salary is being offered to the
nominee. Note: some advice is provided below
regarding limited flexibility in terms of how a
particular caveat is interpreted.
Turnover &
employee number
caveats
Under policy, where a
turnover or employee number related caveat
applies to a particular occupation, Departmental
officers may take into consideration broader
circumstances when assessing these caveats, if
the following characteristics are met:
 there is an overseas business that is starting
up a business in Australia [regardless of
whether using Overseas Business Sponsor
(OBS) provisions or not];
 the actual business sponsor does not meet the
turnover and/or employee caveats in their own
right, but does meet any other caveats that
apply (e.g. base salary);
 the overseas “parent company” would meet
the turnover/employee caveats; and
 the sponsor has demonstrated that there are
special circumstances which warrant a flexible
approach – e.g. project of particular
importance to Australia, economic benefit to
Australia, supports innovation agenda, parent
company has a long history of successful
business operations, support through
state/territory/government.
If you believe the above circumstances apply to
your client, you should upload a written submission
requesting that the delegate take these factors into
account in ImmiAccount.
Caveats & international trade obligations
As agents will have noticed from the wording of
some caveats, some restrictions on the following
occupations do not impact nominated positions
where International Trade Obligations (ITOs)
apply:
 Chief Executive/Managing Director (ANZSCO 111111)
 Corporate General Manager (ANZSCO 111211)
 Corporate Services Manager (ANZSCO 132111)
 Sales & Marketing Manager (ANZSCO 131112)
 Supply & Distribution Manager (ANZSCO 133611).
For example, some caveats which require the nominated
base salary to be at least a certain amount, do not apply
where the position involves an Intra-Corporate Transfer
(ICT) to which an ITO applies.
This effectively means that a caveat which references an
ITO does not apply if the nominee is:
 an intra-corporate transferee (to Australia); and
 is currently working for an overseas business that
operates in a WTO country.
Occupational caveats relating to ARBNs
Foreign Registered companies operating in Australia (with
an ARBN) do not set up a separate legal entity in Australia.
The overseas company (with an ARBN) becomes a
standard business sponsor under the ‘business operating
in Australia’ provisions just like an Australian business
does (i.e. they do not use the OBS provisions).
Consequently, if an overseas business (with an ARBN) is a
sponsor who is nominating a person, it is the turnover of
the overseas business (with an ARBN) that is used in
relation to the caveat. This also applies in the case of any
other related caveat matter.
Corporate Services Manager
The interim guidelines provided on 1 July 2017 for
Corporate Services Manager (ANZSCO 132111) only
listed the occupational caveat requirement relating to base
salary. It did not, however, list the other caveats that apply
regarding a minimum AUD 1M annual turnover and a
minimum of 5 employees. This will be fixed when the 457
Nomination PI is updated for 1 October 2017.
We apologise for any confusion.
Refunds and caveats
As outlined on the Department’s website, clients with
pipeline subclass 457 applications (i.e. those lodged before
a caveat came into effect), which are unable to meet
caveat requirements, are being given the opportunity to
withdraw their application and seek a refund.
In addition, for a short grace period, the Department is
providing access to withdrawal/refunds for impacted
subclass 457 caveat applications that have been lodged
after 1 July 2017.
Skilled visa news July 2017 | 2
During this grace period, the Department will contact
you once to provide you with the opportunity to
comment and/or withdraw your client’s application.
This will either be in the form of:
 a withdrawal letter, giving your client the option
to withdraw, if the Department is satisfied that
a caveat applies; or
 an RFI, giving your client the option to provide
more information and/or withdraw, if the
Department considers that the caveat is likely
to apply.
Note: your client can of course, at any time prior to
finalisation, provide additional information and/or
choose to withdraw their application.
Important: the above grace period will end on
1 September 2017 with the Department
proceeding straight to refusal after that date
(unless natural justice requirements apply).
No such refunds operate in the context of ENS
applications.
1 July changes to
training benchmarks
Where can I find the training benchmark
requirements?
Training benchmark (TB) requirements are now
outlined in two separate instruments that apply to
relevant nominations and sponsorship applications
lodged on or after 1 July 2017:
 IMMI 17/074 – outlines TBs for the ENS Direct
Entry (DE) Stream (reg. 5.19(4)(h)(i)(B)(I));
 IMMI 17/045 – outlines TBs for the subclass
457 program that are relevant in the context of:
o subclass 457 sponsorship applications
(regulations 2.59(d) and 2.59(j), and
equivalent variation regulations)
o subclass 457 sponsorship obligations
(regulation 2.87B); and
o the ENS Temporary Residence Transition
(TRT) stream (regulation 5.19(3)(f)(i)).
What actually changed?
Guidance previously contained in policy has been moved
into the instrument. The instrument now provides greater
clarity on what is ‘acceptable expenditure’, what
‘expenditure periods’ will be applied, and more clearly
defines ‘payroll’.
The Q and As below provide
more advice on what is
acceptable expenditure for
Training Benchmark B (TBB).
Are the changes retrospective?
No – Standard Business Sponsors (SBS) and ENS DE
applications that were lodged prior to 1 July 2017 will be
assessed against the previous instruments and policy,
not the new instrument.
Employers who lodged SBS applications and/or ENS DE
nomination applications on or after 1 July 2017 will,
however, need to demonstrate ‘recent expenditure’
(i.e. expenditure incurred in the previous financial year or
the previous 12 months) that meets Training Benchmark
A (TBA) or TBB.
How will the Department assess previous training
benchmarks compliance?
When assessing applicants that have previously been an
SBS against regulation 2.59(j) in the subclass 457 context,
or regulation 5.19(3)(f)(i), applicants will be assessed
against the training requirements that applied during the
period of their most recent approval as an SBS.
Important: Such requirements may thus be different for
particular years of their sponsorship, depending on which
TB requirements were in place at the time.
Agents are, however, reminded, that both in the subclass
457 and ENS TRT context, officers may consider whether
it is reasonable to disregard any failure to comply with
TB requirements for a particular period.
Under policy, where TB requirements have changed
recently, officers may take a flexible approach –
considering whether the employer has met the intention
of the legislation and is committed to training Australians.
It is understood that it may take some time for employers
to put in place new arrangements to meet updated TB
requirements.
Skilled visa news July 2017 | 3
Decision-makers will consider applications on a
case-by-case basis. Agents are encouraged to
attach a written submission in ImmiAccount where
they believe their client has met the intention of the
TBs even if not strictly complying with them for a
limited period during the life of their most recent
sponsorship.
Which benchmark needs to be met?
Applicants still need to meet either TBA or TBB
(i.e. not both).
What about start-ups?
This hasn’t changed. If an applicant has been
lawfully operating in Australia and has been trading
for less than 12 months, they are required to
provide an auditable plan that clearly identifies how
they intend to meet either TBA or TBB.
What expenditure on training is relevant?
For TBB, expenditure on training that is not
relevant to the industry in which the business
operates is considered to be ‘inapplicable
expenditure’. For instance, where evidence of the
purchase of an eLearning platform is provided with
an SBS application — if the content of the
eLearning platform is not related to the purpose of
the applicant’s business — it will not count towards
benchmark B, even though eLearning platforms
are ‘applicable expenditure’ in the instrument.
What is a formal course of study?
A formal course of study must be a structured
course. The course must:
 be conducted by trained educators;
 be a formal programme with learning
outcomes and an assessment process; and
 not be otherwise excluded by ‘inapplicable
expenditure’ as outlined in the relevant
instrument.
An example of a formal course of study would be
an IT industry certification course, or university
degree.
Do the payments made to contractors
(and sub-contractors) count as payroll?
Yes – payments made to contractors or
subcontractors count as payroll, but only if work
provided by the contractor (and sub-contractors) is
related to the service/product provided by the
applicant.
If, however, the applicant business is engaged by
another business as a contractor or subcontractor,
payments made to the applicant by that business
do not count as payroll.
Salary of graduates
Expenditure involving payments to cover the salary of
Australian employees who:
 have completed an undergraduate or higher degree in
a university within the last 2 years; and
 are participating in a formal, structured graduate
program for up to 2 years, or completing a professional
year following their graduation;
can be counted towards TBB. The current Sponsorship PI
incorrectly refers to Australian employees who have
completed an undergraduate or higher degree in a university
within the last 365 days – this issue will be clarified in the
October 2017 PI. Apologies for any confusion.
How long will these TB arrangements remain in place?
The new instruments will remain in place until March 2018,
when TB requirements will cease with the introduction of
the new Skilling Australians Fund (SAF) arrangements –
see What is SAF? later in the newsletter.
Permanent visa update
1 July high income exemption changes
As previously advised, the AUD 180,000 high
income exemption for English and Skill for the ENS
(subclass 186) and Regional Sponsored Migration
Scheme (subclass 187) visa programs has been
removed to strengthen the integrity of these visas
by ensuring that applicants have the required skills
and English language requirements irrespective of
salary.
The Department will, however, continue to apply the
exemption as in force before 1 July 2017 to applications
made prior to the 1 July 2017.
This is to ensure that clients with applications in
pre 1 July 2017 pipeline will not be negatively
impacted by the change – with time of application
requirements applying at the time of decision.
Skilled visa news July 2017 | 4
For more information, see Clarifying changes to
employer sponsored permanent visas.
Direct control provisions
Agents have expressed
some concerns about the
wording of amendments to
regulation 5.19(3) for
ENS/RSMS Temporary
Residence Transition (TRT)
stream employer
nomination applications, where it specifies that the
position needs to be under the ‘direct control’ of
the nominator.
The intent of this regulation is to strengthen the
requirement that the nominator’s need for the
position to be filled is in fact ‘genuine’, not to
exclude from the TRT stream nominees whose
position was based with an associated entity of the
sponsor while on their subclass 457 visa.
The wording of this regulation is intended to be
updated in due course to better reflect this. In the
meantime, the reference to ‘under the nominator’s
direct control’ will not adversely impact the
assessment of nominations. That is, the
Department will adopt a wider interpretation in
instances of an established corporate relationship,
including with associated or subordinate entities,
by recognising that a ‘direct control’ test can
potentially be satisfied in the context of the larger
corporate structure while not allowing completely
unrelated businesses to employ the applicant.
Instrument changes
Legislative Instrument IMMI 15/083, which outlines
skill, age and English requirements for the
Regional Sponsored Migration Scheme (RSMS)
visa (subclass 187), has been repealed and
replaced with IMMI 17/058.
Legislative Instrument IMMI 15/109, which outlines
classes of persons that are not required to
demonstrate that they have the requisite sills for an
ENS visa, remains in effect and has to be read in
conjunction with IMMI 17/058.
457 update
Upcoming changes to Labour Market
Testing evidence arrangements
As you would be aware, when lodging a
nomination application sponsors are required to
provide evidence of labour market testing (LMT)
(i.e. evidence of advertising and fees) to
accompany their application – unless LMT does
not apply due to an international trade obligation or
there is an occupation-based exemption available.
Currently, the Department accepts a copy of a
completed and signed Domestic Recruitment Table
(DRT) as evidence of advertising. This document is,
however, largely redundant due to improved
information collection in the Nomination eForm as of
1 July 2017.
As a result, this form should no longer be completed.
Instead, sponsors should provide:
 a copy of relevant advertisement(s)*; and
 if fees were paid, receipt for any fees paid.
These changed arrangements are designed to
ensure that agents do not need to provide duplicate
information, while still ensuring that the Department
can properly assess attempts to source qualified and
experienced Australian citizens or Australian
permanent residents. This is consistent with recent
Government changes to ensure that Australian
workers get priority.
Agents are also encouraged to ensure that the
advertising undertaken is for the nominated position
and includes the same terms and conditions as
those being offered to the nominee.
Important: as of 1 October 2017, the Department
will no longer accept the DRT as acceptable
evidence of advertising.
Copies of advertisement(s) referenced in the
nomination form must be provided.
*Note: If a similar ad was placed in multiple media
formats, only one copy of the advertisement is,
however, required to show the department the
content that is being published.
Skilled visa news July 2017 | 5
Visa grant periods and ITOs
As of 1 July 2017, the Department will grant 457
visa periods of up to 4 years where the nominated
occupation is on the Short Term Skilled
Occupation List (STSOL) where:
 requested by the sponsor; and
 required to meet Australia’s ITOs as outlined
below.
A four year visa period will still be available for
‘executive and senior managers’ where the
nominee is:
 currently working in a WTO member country
for the associated entity of an Australian
sponsor (ICTs); or
 seeking to establish a new branch of the
nominating business that is already operating
in Thailand or China (Independent Executives).
Note: The list of ‘executive or senior manager’
occupations, which are considered relevant by the
Department in terms of ITOs, is available on the
website and was also updated for 1 July 2017.
A four year visa period is also available in certain
country specific scenarios, for example, where the
position involves:
 an ICT and the nominee is currently working in
Singapore, Thailand or China for the overseas
associated entity of the Australian sponsor; or
 a Chinese national working for as a Wushu
martial arts coach, a Mandarin language tutor
or a Traditional Chinese Medicine Practitioner.
Salary Sacrifice (packaging)
A number of agents have raised
questions regarding how salary
sacrificing arrangements work in
the context of the subclass 457
program – for example, salary
sacrificing in the context of
superannuation, purchasing a product
(e.g. laptop, car) or for further education purposes
(e.g. tertiary fees).
Salary sacrifice is simply an arrangement between the
employee and their employer where the employee pays
for some items or services straight from their pre-tax
salary. It reduces a person’s taxable income and so
reduces the amount of income tax that they pay, but it
does not impact on a nominee’s base rate of pay or
guaranteed annual earnings – as a result, this is not a
matter for consideration as part of the subclass 457 visa
application process.
When assessing a visa applicant/holder’s salary against
the market salary rate and Temporary Skilled Migration
Income Threshold, the Department would include any
salary that is sacrificed/proposed to be sacrificed, and is
permitted under Australian law, as part of the visa
applicant/holder’s income.
Sponsors engaging in salary sacrificing arrangements
should maintain full documentation of this, to ensure
compliance with their sponsorship obligations.
1 July 2017 Character changes
As advised in the June 2017 newsletter,
all 457 applications lodged on or after 1
July 2017 are required to provide police
certificates for each country in which
they have lived for a cumulative period
of 12 months or more, over the last 10
years, since turning 16 years of age, if
their stay in Australia will exceed 12 months.
As per the Department’s website, some countries require a
letter from the Department first in order to provide a penal
check (‘penal check letter’). If you wish to ‘front end load’
the penal check process to reduce processing delays, you
may wish to obtain a penal check letter before you lodge
your visa application or prior to receiving a request for
further information from the Department.
In this situation, please email 457@border.gov.au and
include the words Front end load - Penal Check Letter in
the subject line of your email.
Important: Please do not email 457@border.gov.au with a
request for such a letter if you have already lodged the
relevant visa application, as you will be sent the letter as
part of standard processing arrangements.
Note:
 For immigration purposes, a police certificate is valid
for 12 months from the issue date.
 If you have obtained a penal clearance certificate after
visa application lodgement and would like to advise the
Department, please attach the Penal clearance
certificate directly to your pending visa application in
ImmiAccount. The forwarding of attachments by email
will delay the processing of your application.
Skilled visa news July 2017 | 6
Procedural instructions (PI) update
Further updates to the 457 PIs in Legendcom are
being considered for October 2017. Interim advice
will be provided to agents via the website and
newsletters where required. Updated ENS/RSMS
PIs will be released on by August 2017.
Understanding
processing matters
Processing times update
Don’t forget you can access recent information
about global visa and citizenship processing times
via the Department’s website.
Subclass 457 processing times have begun to
reduce again following significant efforts from our
processing network to return processing times to
normal now that the April and July changes to the
program have been fully implemented. We expect
further improvements in August 2017.
ENS and RSMS processing times have increased
due to an increase in lodgement numbers since
April 2017.
457 nomination transfers – good news!
Following the changes of 1 July 2017, our systems
can now automatically identify nomination
applications where the sponsor has indicated that
the nomination application is being lodged to
facilitate a 457 visa holder changing employer. This
will ensure that priority processing will automatically
be afforded to such cases – without the need for
manual intervention. Agents are therefore:
 reminded to lodge complete applications as
required; and
 advised not to request priority processing by
email for any such cases going forward.
Reminder regarding priority processing
requests
Agents are reminded that priority processing
requests will not be accepted unless an explanation
for why priority allocation should be considered is
provided.
Priority processing will not be considered where:
 processing delays are the only factor for your request
 the application is still missing required information.
This is particularly important for nomination
applications which are missing employment
contracts, and visa applications which are missing
Health Insurance details for all visa applicants.
Labour agreement update
Is a labour agreement appropriate?
Agents are reminded that the labour agreement
program should only be able to be accessed where:
 there is a genuine labour market need for an
overseas skilled worker to fill a position in
Australia; and
 there is no standard visa pathway available.
Important: It is not sufficient for a labour
agreement request to be approved simply because
an occupation has been removed from the list of
eligible skilled occupations or only a two year visa
is available.
What level of information must be provided?
A labour agreement request will not be accepted for
processing where:
 no, or very limited, supporting evidence has been
provided; or
 it is a repeat request and no new information has
been provided
A strong business case for the employment of an
overseas worker must be put forward, with supporting
evidence.
The Department is in the process of updating its labour
agreement information on the website to provide
additional advice regarding the supporting documentation
that should be provided. More information about this
updated documentation will follow in the next edition of
this newsletter.
Important: In the interim, agents are advised that it is not
sufficient for a Domestic Recruitment Table (DRT) to be
provided to demonstrate labour market testing, with
supporting documentation (e.g. copies of advertisements)
also required. Any labour market testing that has
occurred during the last 12 months should be included.
Skilled visa news July 2017 | 7

March 2018 update
Where can I get more information about
transitional arrangements?
The Questions and Answers
document on the website
continues to be updated as
additional information is
available regarding transitional
arrangements – i.e. how the
upcoming March changes will impact existing
subclass 457 visa holders and applicants.
What is the SAF?
Agents are reminded that the existing training
benchmarks requirements will cease in March
2018, with a new Skilling Australians Fund (SAF)
levy to be paid instead at nomination time for the
new Temporary Skill Shortage (TSS) visa, as well
as the subclass 186 and 187 visas.
The SAF levy will be collected by DIBP as part of
the nomination application process.
The SAF will not be collected retrospectively. That
is, it will only be collected in relation to nomination
applications received for the TSS, 186 and 187
visas, after commencement in March 2018.
The sponsor will need to indicate the proposed
employment period for the nominee and this future
period will be used to calculate the required fee.
The SAF will be managed by the Department of
Education and Training (DET). Spending from the
SAF will be prioritised towards apprenticeships and
traineeships, pre-apprenticeships and higher level
apprenticeships, occupations in high demand,
areas with future growth potential, as well as rural
and regional Australia. Information on the SAF is
available from the DET website at
https://www.education.gov.au/skilling-australians-
fund .
Note: It is intended that the SAF levy will only be
refundable where a refund of the nomination fee is
also available. For example, if the sponsorship
application was refused and the nomination
application is otherwise finalised, both the
nomination application fee and the SAF levy would
be refunded. That is, it is not intended that there
will be any refunds (or part-refunds) just for the
SAF levy by itself.
Identified agent issues
Reminder regarding emailing protocols
There has been a significant increase in
inappropriate email traffic to
457Management@border.gov.au.
As previously advised, emails regarding pending
applications (e.g. routine priority processing
requests; applications falling outside of processing
times or occupational caveats) should be sent to
457@border.gov.au only.
Please do not copy multiple mailboxes and
individuals in your email – for example, do not
copy 457Management@border.gov.au when
emailing 457@border.gov.au and vice-versa.
If you have ceased employment as a 457 visa
holder or you are the business sponsor/ authorised
representative of a business sponsor advising the
employment cessation of a 457 visa holder, you
must notify the department by sending an email to:
Sponsor.notifications@border.gov.au. Do not email
such information to 457@border.gov.au.
Current agent behaviour is still slowing down
impacted areas, resulting in slower response and
processing times.
Reminder – providing credit card details
Please do not send electronic copies of the 1424
form via email, or upload an electronic copy of the
form 1424 via ImmiAccount, if it contains credit
card details. This is because ImmiAccount and
DIBP’s email system are not encrypted systems.
You will need to mail the forms to the department.
Skilled visa news July 2017 | 8
 Improved search functionality
ImmiAccount The quick search box at the top of the page allows you to
hints and tips type in a status and show only the applications in the list
with that status. You can also type (or paste) a TRN or
Defect relating to ‘&’ family name into that box to bring up a particular
application.
Please try to avoid using the ampersand symbol
(&) in subclass 457 applications as there is
currently a system defect that prevents a PDF of
the application form generating where this symbol
is used.

Labour market testing defect

There is currently a defect with the Nomination
document checklist where applicants who have
declared that LMT is not required are being
advised that evidence of the exemption is
required. This is only applicable where the
international trade obligation reason has been
selected; no evidence is required when the
occupation is exempt.
Workforce details for large organisations
The subclass 457 and 186 nomination application
forms now request information concerning the
workforce composition of the sponsor:

Agents view in ImmiAccount

If you are struggling to adjust to the new page
presentation in ImmiAccount, you should be aware
that if you are registered as an organisation user,
you can switch back to the old view if desired, by
selecting table view as per the screenshot below.
This view will however revert back to the ‘new’
view every time you exit and return to
ImmiAccount.

Given the size of certain workforces (e.g. large

universities and hospitals) and the fact that these can
easily change frequently, it may be difficult to provide
accurate figures with each individual nomination
application.

Consequently, while exact figures are not critical

particularly for large organisations (such as universities
and hospitals), the Department would still expect the
figures to be reasonably accurate and recent (e.g. from
recent report/financial year data).

Skilled visa news July 2017 | 9

 Where do I go for assistance?
If you are having problems with ImmiAccount or an eVisa form (including application lodgement), contact
the Department in the first instance using the ImmiAccount Technical Support Form so that the relevant
systems helpdesk can assist you. See: http://www.border.gov.au/Trav/Visa/Immi/immiaccount-technical-
support-form

If you have questions about an already lodged application which is being processed by the
Department, contact 457@border.gov.au in the first instance, which is managed by the Department’s 457
processing teams.

If you have any labour agreement queries or wish to request an agreement information package, email
us at labour.agreement.section@border.gov.au

If you have questions about an application which has already been finalised, please forward the query to
457Management@border.gov.au with subject title: “457 Post-decision enquiry”.

Note:
 emails that do not provide supporting evidence and/or raise a specified concern regarding the application
of law/policy will not be answered.
 BV Post-decision enquiries cannot be handled by this mailbox.