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Program Overview
Merchant Responsibilities.................................................................................................................4
Vendor Responsibilities ....................................................................................................................4
Floor Ready Specifications........................................................................................................... 5-6
Who To Call
Floor Ready Requirements and Chargebacks ...............................................................................29
QUESTION ANSWER
What happens if product is shipped in non- Failure to ship to our Floor Ready Requirements will
compliance with Target’s Floor Ready result in a vendor chargeback. See Floor Ready Non-
requirements? Compliance Chargebacks.
I’m a new Target vendor -or- I’m shipping a All vendors and shipments must be in compliance with
“test program”. Do I need to comply with our Floor Ready Requirements. Review Floor Ready
Target’s Floor Ready requirements? Specifications for your product category.
How do I determine whether my product must Contact the Target Buyer for the presentation direction.
be hung or folded?
I can’t find the specifications for my product in Call the Vendor Operations Helpline at 612-304-6266 for
the Floor Ready Requirements section. What assistance.
should I do?
I’ve advised the Target Buyer that I cannot Buyers and departments cannot approve exceptions
comply with Target’s Floor Ready to our Floor Ready requirements. Call the Vendor
requirements. Is this all I need to do? Operations Helpline at 612-304-6266 for assistance.
Floor Ready must review and determine whether an
exception will be approved (Floor_Ready_Exceptions)
Failure to obtain prior approval from Floor Ready will
result in a non-compliance chargeback. Review Floor
Ready Non-Compliance Chargebacks.
Who do I contact if I have questions on a Floor Refer to the Compliance Programs topic located within
Ready chargeback? the Legal/Compliance tab (located in the Guidelines and
Info/Requirements and procedures section of the site)
for information on Floor Ready chargebacks and
procedures. If you still have questions call the Vendor
Operations Helpline at 612-304-6266 for assistance.
Will I be charged if I use a polybag? Polybags can be used to define or separate each inner
pack.
Can I use polybags when packing an Two options. 1) Use one large master polybag. 2) If
assortment casepack? needed, carton contents may be separated into smaller
bundles by combining like styles, colors or sizes, i.e. all
reds together, all size XS and S together. Individual
polybags are not permitted without prior approval from
Floor Ready. Without approval, the vendor will be
charged.
Having problems folding my garments to Call the Vendor Operations Helpline at 612-304-6266 for
Target’s folded specifications, i.e. too short, assistance. See Floor_Ready_Exceptions
too bulky. Who do I talk to?
Unable to get the approved hangers or size Plasti-Form’s lead-time to ship hangers and size caps is
caps in time to ship by cancel date. What 10 working days. Vendors must also allow additional
should I do? time for transit and customs.
Program Overview
Floor Ready includes the following components: pre-ticketed, pre-hung on Target approved
hangers with size caps, pre-folded to our store presentation requirements and shipped with
minimal trash.
Merchant Responsibilities
Target Buyers are responsible for communicating how the product will be presented on the sales
floor, i.e. hanging, folded, shelved/pegged. For some apparel categories this communication will
likely include specific hanging or folding direction, i.e. open/reverse, open/forward or closed/side
hanging presentation.
Buyers do not have the authority to approve exceptions to Target’s Floor Ready Requirements or
to reverse non-compliance chargebacks. Exceptions must be reviewed and approved prior to
shipment by Floor Ready or the vendor will be charged for non-compliance. Please review Floor
Ready NonCompliance Chargebacks. Additional information on chargebacks can also be found
within the Legal/Compliance tab on Partners Online under Compliance Programs.
Vendor Responsibilities
Upon receipt of presentation direction from the Merchant or Target Buyer, reference the Floor
Ready Specifications for your product category for Target’s hanging, folding, pre-ticketing and
packing requirements.
• Any discrepancies between the hanging, folding, packing or ticketing direction
provided by the Merchant and the direction provided in the Floor Ready
Specifications should immediately be brought to the attention of Floor Ready or risk a
possible non-compliance chargeback, i.e. hanger length, hanger style, fold
dimensions, size strip placement, addition of packing materials. See Floor Ready
Non Compliance Chargebacks.
Vendors are responsible for the procurement and application of the required hanger and size
caps prior to shipment. To ensure quality and consistency worldwide, Target designated Plasti-
Form as the sole supplier of our hanger and size cap program.
• Refer to the supplier information, order instructions and hanger catalog provided in
this section when ready to order. See Designated Hanger Supplier
• Any costs associated with the procurement and application of hangers and size caps
must be included in the cost of goods.
• Vendors are responsible for the timely payment of all hanger and size cap invoices
from Target's designated supplier, Plasti-Form Enterprises Inc. International
vendors must state the hanger cost on a separate line of the commercial
invoice. In March 2002 Target received a favorable ruling from U.S. Customs,
allowing our apparel hangers and caps to be classified separately at a much lower
duty rate than the garment.
Floor Ready Specifications have been developed by product category and presentation type to
enable vendors to successfully provide floor ready product to Target. Click on the following links
to view Target’s Floor Ready Specifications by product category:
Contact Floor Ready immediately for resolution if you find discrepancies between the hanging, packing,
ticketing or folding direction provided to you by the department (i.e. commit) and the published Floor
Ready requirements. See Floor_Ready_Specifications
IMPORTANT: Target departments DO NOT have authority to grant Floor Ready exceptions or
reverse chargebacks.
Floor Ready may require samples, test shipments or photographs to understand and/or test the need for
the request. Details on affected DPCIs, in-store date and quantity will also be required.
If approved, Floor Ready will enter an exception on-line detailing the approved packing, hanging, folding
or ticketing changes and exempting the vendor from a non-compliance charge. Without an approved
exception in place the vendor will be charged.
Current Floor Ready chargeback amounts are as follows, but are subject to change.
FLOOR READY REQUIREMENT CHARGEBACK AMOUNT
Ticketing $.15 per each
Folding $.15 per each
Size Strips $.15 per each
Excess packaging – Apparel $.15 per each
Excess packaging – Shoes $.20 per pair
Hanging $.30 per each
Missing or incorrect shoe box $.35 per pair
Delicate/Specialty Fabric Packing Requirements (See Delicate $.30 per each
Specialty Packing Requirements)
In order to identify Delicate/Specialty breakpack cartons, whose contents require special handling by our
distribution team members, a new “DELICATE ITEM” carton label was developed. “Breakpack” denotes
cartons containing multiple inners (SSPs) of a single Department, Class and Item. Breakpack cartons are
opened at our distribution centers and each inner removed and repacked for distribution to a single
Target store.
Effective immediately, vendors must apply a “DELICATE ITEM Fold Gently” carton label to the top of
every Delicate/Specialty breakpack carton. Information on label specs, sourcing and placement are
provided within the “Shipping Container Requirements” section on Partners Online.
Unsure whether Target considers your garment to be Delicate or Specialty? Contact the Target
Buyer for direction.
New fabrication or style? Test early. Partner with Floor Ready to review and test alternative packing
methods or materials for possible exceptions. See Floor_Ready_Exceptions.
The three hanging options from which buyers will select are: Open/Forward, Open/Reverse or
Closed/Side. Please refer to the appropriate Floor Ready spec for further details on each of these
hanging presentations.
• Starting 12/1/07, Target will issue Floor Ready chargebacks on items that do not arrive
according to the direction setup by the RTW department within our Item system.
• Note: Maternity and Womens Intimate vendors should continue to follow the hanging
direction detailed in the Floor Ready specs for these product categories.
If you have questions regarding which hanging style is required, please contact the RTW or Womens Plus
department directly.
The Floor Ready spec for these four product categories has been updated to reflect this change. Under
Presentation, which directs vendors on the proper hanger length and style, you will now find the following
direction:
• Beginning 2/1/08, all Girls XS-S (4-6x) hanging Tops, Dresses, Robes, Nightgowns,
Rompers, Overalls and Multiple Coordinate tops must now arrive in our distribution
centers on Target’s required 12” CT-12 hanger. Chargebacks will be assessed starting
2/1/08 for hanging non-compliance at a rate of $.30/each.
• Contact Floor Ready by 1/1/08 regarding any carryover Girls XS-S (4-6x) product that may be
at risk to arrive after our 2/1/08 compliance date on a 15” top hanger. Failure to obtain an
approved exception from Floor Ready prior to shipment will result in non-compliance
chargebacks to the vendor.
“NEW” Girls Intimate Hanging Bras and Panties – Size Cap Style Change
Effective 1/15/08, all Girls Intimate hanging bras and panties must now arrive in our DCs with a bright
SC3000 apparel size cap applied to the hanger instead of the pastel TC3500 intimate cap.
The Floor Ready specs for Girls Intimate_Apparel have been updated to reflect this size cap change.
• Beginning 1/15/08, all Girls Intimate hanging bras and panties must now arrive in our
distribution centers on Target’s required SC3000 size cap applied to the hanger.
Chargebacks will be assessed for hanging non-compliance at a rate of $.30/each.
• Contact Floor Ready by 12/15/07 regarding any carryover Girls Intimate product that may be
at risk to arrive after our 1/15/08 compliance date with a TC3500 size cap. Failure to obtain
an approved exception from Floor Ready prior to shipment will result in non-compliance
chargebacks to the vendor.
In the event shipments are received with hangers and/or size caps that have been purchased by a
Vendor from any resource other than Plasti-Form Enterprises, Inc., Target shall, at its discretion, assess a
penalty against the vendor:
In addition, with any offense, the Vendor will be required to (i) prove that it has ordered approved hangers
for any outstanding orders, and (ii) identify the factory/manufacturer that purchased and/or manufactured
the non-complying hangers and/or size caps. The Vendor’s account will be placed on hold pending
receipt of this information.
Counterfeit hanger penalties will, at Target’s option, be paid in cash, credited against other goods on
order, deducted from outstanding Vendor invoices, or charged back against the Vendor’s account.
• Option 2
o T/T wire transfer (into Plasti-Form trading bank)
o Actual payment: 7 days prior to shipment
Prices
• FOB EX. Warehouse (excludes local duty and taxes)
Order Instructions
Following are "step by step" instructions for ordering hangers and color-coded size caps using the
TARGET HANGER/SIZE CAP ORDER FORM. Both a blank copy and an example of a completed order
form are provided for your use and reference.
Hanger_Size_Cap_Form
Hanger_Size_Cap_Form_Example
For prompt processing, orders should be typed or printed clearly and the information complete. Orders
should be faxed to Plasti-Form Enterprises Inc. Phone orders are also acceptable.
1. CUSTOMER
Your company name.
2. CUSTOMER CONTACT AND PHONE/FAX
Name, phone and fax number of the person responsible for the information on the order form.
Plasti-Form must have a contact in the event there are questions on your order.
3. TARGET VENDOR #
Vendor numbers are assigned to you by Target. Contact the Target Buyer if you do not know
this number.
4. P.O.#/DEPT.#
A purchase order number must be assigned to the order. Vendors can create their own order
number or may use the actual P.O.# assigned to the product order by Target.
5. Department numbers are assigned to the product by Target. Contact the Target Buyer if you do
not know this number.
6. CONFIRMATION #
Fill in the confirmation number given to you by the Plasti-Form representative when phoning in
your order. All phone and written orders will be acknowledged with a confirmation number for
validation. Confirmation on faxed or mailed orders will be faxed to you.
7. ORDER DATE
Date you fax or send the order to Plasti-Form.
8. SHIP DATE
Date you require shipping to begin on the order. Note: Lead-time on all hanger and size cap
orders is 10 working days.
9. CANCEL DATE
Date you require shipping to be completed on the order.
10. SHIP TO
Provide the name and a complete and accurate address of the vendor or factory where the
order is to be shipped.
11. ATTENTION AND PHONE/FAX NUMBER
Provide both a name and either a phone or fax number at the shipping address. Denote
whether the number provided is a phone or fax number by circling the word "Phone" or "Fax".
12. BILL TO
Provide a complete and accurate billing address. Your company is responsible for the prompt
payment of all hanger and size cap invoices.
13. ATTENTION AND PHONE/FAX NUMBER
Provide both a contact name and phone or fax to ensure proper routing of the invoice. Denote
whether the number provided is a phone or fax by circling the word "Phone" or "Fax".
14. STYLE #
Indicate the actual hanger or size cap you are ordering in the column provided. Refer to the
Hanger Catalog for style numbers, pricing and other information on each hanger style and on
size caps.
15. There are a total of 20 lines available to you for ordering hangers and size caps on the order
form. If more than 20 lines are required to complete the order you must complete the balance of
the order using another blank order form. When additional pages are required, be sure to
complete the top of each page using the same customer name, vendor number and P.O.#
indicated on the first page of the order.
16. SIZE
Size information is required when ordering hanger size caps.
17. QUANTITY
Indicate the number of eaches for each hanger style or size cap being ordered. Quantities
entered here will be rounded up to the nearest whole carton. Quantities per carton can be
found in the Hanger Catalog.
18. PARTIAL SHIPMENTS AUTHORIZED
Indicate whether partial shipments are authorized by circling either "Yes" or "No".
19. SHIPPED VIA INSTRUCTIONS
Use the space provided to specify preferred carriers, routing (i.e. air overnight), or special
shipping instructions. Unless specified, hangers and size caps will be shipped using Plasti-
Form contract carriers.
20. NOTES
Please include any additional notes or instructions here.
Top Hangers
Always refer to the Floor Ready Specifications for correct hanger size and style for your product category.
Top Hangers
Always refer to the Floor Ready Specifications for correct hanger size and style for your product category
Tops – (White)
Bottom Hangers
Always refer to the Floor Ready Specifications for correct hanger size and style for your product category.
CFC-288 8” $6.10
Set Hanger (White) – Replaces Style #s 1273 (12”) and 1483 (14”)
Vendor Operations
• Phone: (612) 304-6266
• Fax: (612) 304-0251