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  • Hotel Management Subject

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    Ardy Prasetya
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    This best-selling textbook provides an in-depth look at front office management and how the front office interacts with other hotel departments. The eighth edition has been revised with new material on how automated technologies may impact front office functions. It also includes new sections on revenue managers, how social media affects hotels, backup procedures, payment security, and green hotels. Discussions of important front office operations such as human resources, forecasting, budgets, and interactions with other departments have also been expanded.

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    Describe how hotel managements are

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    This best-selling textbook provides an in-depth look at front office management and how the front office interacts with other hotel departments. The eighth edition has been revised with new material on how automated technologies may impact front office functions. It also includes new sections on revenue managers, how social media affects hotels, backup procedures, payment security, and green hotels. Discussions of important front office operations such as human resources, forecasting, budgets, and interactions with other departments have also been expanded.

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    Отметить как неприемлемый контент
    41 просмотров2 страницы

    Hotel Management Subject

    Загружено:

    Ardy Prasetya
    This best-selling textbook provides an in-depth look at front office management and how the front office interacts with other hotel departments. The eighth edition has been revised with new material on how automated technologies may impact front office functions. It also includes new sections on revenue managers, how social media affects hotels, backup procedures, payment security, and green hotels. Discussions of important front office operations such as human resources, forecasting, budgets, and interactions with other departments have also been expanded.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 2

    Managing Front Office Operations (AHLEI), Michael L. Kasavana, Ph.D., Richard M. Brooks, &.

    Lodging
    Assoc American Lodging Assoc, Prentice Hall PTR, 2012, 0133097102, 9780133097108, 653 pages. This
    best-selling textbook provides an in-depth look at management of the front office and how this department
    interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised
    with new material on the potential impact of automated information technologies on a variety of front office
    functions. This edition also includes new information on revenue managers, how blogging and social
    networking affect hotels, manual backup procedures for automated system failure, identity theft prevention,
    payment card security standards, and green hotels. In addition, important discussions of front office operations
    have been expanded throughout the text, especially with respect to human resources management, business
    forecasting, revenue management, budget planning, and front office staff interaction with sales, housekeeping,
    and security personnel..

    DOWNLOAD http://bit.ly/1c4SPt0

    Professional Front Office Management , Woods Robert H., Sep 1, 2008, , 704 pages. .

    Housekeeping Management , Margaret M. Kappa, Aleta Nitschke, Patricia B. Schappert, 1997, Business &
    Economics, 488 pages. .

    Managing computers in the hospitality industry , Michael L. Kasavana, John J. Cahill, 1997, Business &
    Economics, 329 pages. .

    Hospitality and Tourism An Introduction to the Industry, , Nov 3, 2003, Business & Economics, 445 pages.
    CD-ROM contains files that correspond to each chapter of the book. These files include keywords with
    definitions, related websites, review questions and slides that highlight ....

    A host of opportunities an introduction to hospitality management, Hubert B. Van Hoof, Marilyn E.


    McDonald, 1996, Business & Economics, 553 pages. "Appropriate for Introduction to Hospitality courses
    within Hospitality Management & some Culinary Arts departments." A brief and inexpensive introductory text
    organized around ....

    Front Office Procedures , Michael L. Kasavana, Richard M. Brooks, 1998, Business & Economics, 511 pages.
    .

    International Encyclopedia of Hospitality Management , Abraham Pizam, 2010, Business & Economics, 712
    pages. The International Encyclopedia of Hospitality Managementis the definitive reference work for any
    individual studying or working in the hospitality industry. There are 185 ....

    Food Safety Managing with the HACCP System, Ronald F. Cichy, Jan 1, 2008, Business & Economics, 243
    pages. .

    Hotel/Motel Operations An Overview, Suzanne Stewart Weissinger, Jan 1, 2000, Business & Economics, 193
    pages. This concise text gives travel and tourism students a look at the organizational and operational aspects
    of lodgings. It covers all departments of a property including front ....

    Principles of Hotel Front Office Operations , Sue Baker, Pam Bradley, Jeremy Huyton, 2001, Business &
    Economics, 325 pages. This student-centred guide to front office operations in the hotel industry employs a
    user-friendly approach to encourage self-access and enable students to progress at their ....

    Taken with the Enemy


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