NOTES: BASIC COMPETENCY

UNIT OF COMPETENCY 1: APPRECIATING MANAGEMENT

PROCESSES

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1 (2 hrs)
Observing,
identifying and
describing the
following:
1. Nature of the
Business

2. Description of
the
products/services

LO2 (2 hrs)
Observing,
identifying and
describing the
following:
3. Target Clientele

4. Organizational
Structure

LO3 (2 hrs)
Observing,
identifying and
describing the
following:
5. Company Rules
and Regulations

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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UNIT OF COMPETENCY 2: APPRECIATING BUSINESS PROCESSES NOTES:

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1 (2hrs)
Observing and
Participating in:
1. Safety

2. Production

3. Maintenance

LO2 (2 hrs)
Observing and
Participating in:
3. Quality Control

4. Quality
Assurance

5. Customer
Satisfaction

LO3 (2hrs)
Observing and
Participating in:
6. Housekeeping

7. Hygiene

8. others

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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NOTES: UNIT OF COMPETENCY 3: PRACTICE CAREER PROFESSIONALISM

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Integrate
personal
objectives with
organizational
goals

LO2
Set and meet
work priorities

LO3
Maintain
professional
growth and
development

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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UNIT OF COMPETENCY 4: PRACTICE OCCUPATIONAL HEALTH AND NOTES:
SAFETY PROCEDURES

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Identify hazards
and risk

LO2
Evaluate
hazards and
risks

LO3
Control hazards
and risks

LO4
Maintain OHS
awareness

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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NOTES: COMMON COMPENTENCY

UNIT OF COMPETENCY 1: PERFORM WORKPLACE AND SAFETY

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Follow safety
workplace
procedures for
health, and
security
practices

LO2
Deal with
emergency
situations

LO3
Maintain safe
personal
presentation
standards

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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 UNIT OF COMPETENCY 2: PROVIDE EFFECTIVE CUSTOMER NOTES:

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Greet costumer

LO2
Identify costumer
needs

LO3
Deliver service to
costumer

LO4
Handle queries
through telephone,
fax machine,
internet and email
LO5
Handle complaints,
evaluations and
recommendations

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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NOTES: UNIT OF COMPETENCY 3: OBSERVE WORKPLACE HYGIENE
PROCEDURES

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Follow hygiene
procedures

LO2
Identify and
prevent hygiene
risks

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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 CORE COMPENTENCY NOTES:

UNIT OF COMPETENCY 1: PREPARE AND PRODUCE BAKERY

PRODUCTS

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Prepare bakery
products

LO2
Prepare and
decorate bakery
products

LO3
Store bakery
products

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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NOTES: UNIT OF COMPETENCY 2: PREPARE AND PRODUCE PASTRY
PRODUCTS

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Prepare pastry
products

LO2
Decorate and
present pastry
products

LO3
Store pastry
products

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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 UNIT OF COMPETENCY 3: PREPARE AND PRESENT GATEAUX, NOTES:
TORTES, AND CAKES

Learning Task/Activity Date Instructors

Outcome Required Accomplished Remarks
LO1
Prepare sponge
and cakes

LO2
Prepare and use
fillings

LO3
Decorate cakes

LO4
Present cakes

LO5
Store cakes

____________________ ____________________
Trainee’s Signature Supervisor’s Signature

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