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Job Purpose:
To provide administrative, clerical, secretarial and general support as required and to
undertake reception and similar duties ensuring that the requirements of visitors are met. To
assist with day-to-day financial inputting.
Context:
Working as part of the Finance and Administration Team to provide administrative duties to a
number of professional officers as required and to assist with the day-to-day financial
inputting, with the support of the Office Manager
Dimensions:
• No direct staffing, budgetary or statistical responsibilities apply to this post
Relationships:
Works closely in partnership with:
• Office Manager
• Finance Officer
• Other EERA Administrative staff/ Other EERA staff
• Course providers/ Course participants
• External suppliers/Organisations hiring Flempton House
Principal Accountabilities
2. To assist with inputting financial information onto the financial package and other general
financial duties.
3. To assist with the day-to-day running of the House – assistance with preparation of
rooms, providing refreshments as required, dealing with customer enquiries, etc.
5. To deal with all incoming post and to file correspondence and other papers.
6. To carry out general clerical and administrative work, including photocopying and
assisting with reproduction/despatch of papers for a variety of meetings, and support to
other officers of the Regional Assembly as required.
Person Specification
Trainee Admin Assistant
We will use these definitions of personal skills and competencies to short-list applicants
and select the successful candidates. Please ensure that you base your application on
these attributes, giving examples from your work, education, or other activities to illustrate
how you meet the requirements of the post.
Essential Desirable
Qualifications and Experience
• Educated to GCSE level Grade C in English 9
• Relevant word processing qualification 9
• Business Administration qualification 9
• Appropriate practical experience in reception/clerical 9
post
Personal Qualities
• Friendly and tactful 9
• Sensitive to others 9
• Shows initiative 9
• Motivated 9
• Flexible 9
• Methodical 9
Special Requirements
• On occasions, out of hours flexibility 9
• Possession of a valid driving licence and access to a
car 9
Trainee Administration Assistant - Competencies
1.3 Manages own stress, remaining objective and stable in stressful situations and
accepting constructive criticism.
1.6 Observes and implements the information security and communication policy,
standards and procedures.
Exceptional
1.2 Manages time and priorities work in an effective and productive way.
2.2 Seizes opportunities and takes the initiative in moving things along in a positive
way.
2.12 Seeks to improve information technology skills as appropriate to the role, makes
effective use of the intranet and internet, always checking the quality of information
sourced externally, and takes up training at the appropriate time.
Exceptional
2.1 Displays a high level of personal ‘drive’ and energy, and shows a capacity for
sustained effort and performance.
4.4 Displays a sound understanding of equality and diversity issues, respecting and
valuing individuals’ diversity and the variety of their contributions.
4.6 Produces written communications (electronic or other methods) which are clear,
fluent, concise, accessible and jargon-free, ensuring they are in line with Council
policy and are readily understood by intended recipient(s)
Exceptional
4.2 Co-operates and works well with others in the pursuit of team goals, sharing
information and supporting others.
6.1 Seeks out and listens to the needs/views of a wide range of customers/clients.
6.4 Is constantly mindful of equality and diversity issues in providing services, and
seeks to avoid unwitting discrimination.
Exceptional
6.6 Seeks regular feedback from customers about services provided and uses this to
undertake/recommend continuous improvement to services.
12. Competency – Professional and Technical
Exceptional
12.7 Has sufficient knowledge of broader context in which own professional/technical
function is applied to perform effectively in own job area.
Externally Funded Posts
EAST OF ENGLAND REGIONAL ASSEMBLY B = Brussels Office Subs
000000000000V
ORGANISATION CHART Brian Stewart E = EEDA
Chief Executive C = Chambers’ Fund/PDG
December 2007
410
A = Strategic Migration
Partnership (SMP)
BC = Building Capacity East
Partnership
Loretta Holden Tom Hook
PA to Chief Executive Executive Support Officer C
411 409