Conflict

Have Conflict develops

involves two
positive from perceived
parties
effects mutually
Higher Benefits of
exclusive goals
decision conflict
quality

Relationship Conflict involves

between parties that may
communication have different values
Foster and conflict or perception
Chapter 10 :
creativity
Conflict
Managements
Conflict terminates
when each side is
satisfied that it has
The lines of Sources of Distributions won or lost
authority conflict of limited Managers must
resources understand and
available manage conflict
Avoiding

Conflict and
Strategies in management Communication is
Diverse goals conflict success
Accommodating at the foundation
resolution of conflict
management
Seek
Forcing Compromising constructive
communication
strategies