Electronic governance

Electronic governance or e-governance is the application of information and communication

technology (ICT) for delivering government services, exchange of information, communication
transactions, integration of various stand-alone systems and services between government-to-citizen
(G2C), government-to-business (G2B), government-to-government (G2G), government-to-employees
(G2E) as well as back-office processes and interactions within the entire government framework. Through
e-governance, government services are made available to citizens in a convenient, efficient, and
transparent manner. The three main target groups that can be distinguished in governance concepts are
government, citizens, and businesses/interest groups. In e-governance, there are no distinct boundaries.

Some example of E-governance are listed below :

 e-Tender Box (ETB) system – ETB system was developed by Government Logistics Department
(GLD) to replace Electronic Tendering System. Users can use the ETB system to download the
resources and gain the service from the GLD.

 e-Procurement Programme – e-Procurement Programme provides a simple, convenient online ways

for suppliers of the participating departments and suppliers of Government Logistics Department and
agree to provide the low-valued goods and service. One of the last innovative examples is a public e-
procurement system “Prozorro”.

 Finance and support for business – UK Government provide the online financial help for business,
including grants, loans, business guide; what's more, it also offers the funding for the start up
businesses or small-scale firms.

Electronic governance in Bangladesh

The slogan of “Digital Bangladesh” of the Government of Bangladesh has special significance
for e-governance for national development. Digital Bangladesh with Vision 2021 is a big
initiative for the use of digital technology for e-governance in the country. In spite of several
limitations, works are in progress for realization of e-governance in all areas of administration.
Many e-government projects have already been completed and a big number of projects are
under progress. The nation, with well over 120 million mobile subscribers and 43 million
Internet subscribers, enjoys the fruits of e-governance in numerous areas of activities. The
ultimate objective is to make more and more e-services available to the people with increased
digitalization.
Popular examples of available e-services are: registration for admission to academic institutions,
publication of results of examinations, registration for jobs abroad, registration for pilgrimage,
delivery of official forms, online submission of tax returns, online tendering, online banking and
many more. SMS services for lodging complaints to police stations, online bill payments for
utility services, instant communication with persons working abroad, and e-passports are
examples of more e-services.

Telemedicine services, videoconferencing for the treatment of diseases, and video conferencing
for administrative activities are special examples of e-services available for rural Bangladesh.
Setting up of nearly five thousand Union Information Service Centers is a great boost for e-
service delivery, especially for rural areas. Turning eight thousand village post offices and
approximately five hundred upazila post offices into e-centers and the introduction of mobile
money order and postal cash cards are significant achievements in the recent past. Union
Information Centers, District Information Cells, National Information Cell are also revolutionary
additions for e-services for the citizens. Deputy Commissioner Offices in districts and UNO
offices in upazilas provide a large number of e-services to rural clients.