Maleah Kate G. Bahande
XII ABM Pounds
FEEDBACKS (ISSUES/ CONCERNS)
1. The product’s quality is not
consistent. It differs from time
to time.
2. The product’s packaging is not
consistent.
3. The product’s flavor is not
always available.
4. The product is not served
Gr.
Business Psychology
BC CORPORATION
ACTION PLAN
SHORT TERM PLAN (IMMEDIATE RESPONSE) LONG TERM PLAN REMARKS
The company will make sure that everything is The company store inventory must be
measured precisely and is cooked the same way appropriately measured and prepared for each
In Progress
all throughout to ensure that the products day of business operations.
being produced are the same and of quality.
The company will interchange the packaging of The company will make sure that the packaging
other products to sustain packaging to other from other products will not be interchanged
products from other products and will not have a shortage
of packaging. Achieved
The company will make sure to find alternative The company shall get more batches of
flavors for the ingredients that are out of stock ingredients to prevent shortage of
or having a shortage. ingredients/flavor
In Progress
The company will have more staff to cater more The company will make sure to cater more
right away. Sometimes,
customers has to wait in order
to have their product.
5. There are times that we did
not foresee the demand of some
certain products by the
customer.
customers so that the customers doesn’t have customers and start producing more products in
to wait longer. bigger batches to have efficiency and speed on
In Progress
catering customers.
The company will make sure to reconsider the The company will make sure to adjust to the
products and demands of the customers. demands of customers, while being consistent
In Progress
with the same products.
CUSTOMER’S FEEDBACK ACTION PLAN
Ompad, Louie Jay S. Gr. XII ABM Pounds Business Psychology

ACTION PLAN

FEEDBACKS (ISSUES/ CONCERNS) SHORT TERM PLAN (IMMEDIATE RESPONSE) LONG TERM PLAN REMARKS

1. Consistency of Products The company will make sure that each The company will have a proper measurement of
Taste. ingredient is measured correctly and be each ingredients to ensure the inventory is
In Progress
consistent with the products taste to ensure its properly used.
quality.

2. Product’s availability. The company will inform the customers on what Schedule for the product’s availability are posted
products are available on that day. through social media and tarpaulin in the hall
Achieved
ways to make sure the customers are informed.

3. The product’s coldness is not The company will make sure to have enough The company will utilize an equipment
maintained. stocks of ice to maintain the product’s coldness (Refrigerator) to surely maintain the coldness of
In Progress
during the selling period. each product during the whole selling period.

4. There are times that the The company will produce more products The company will conduct an observation to
company did not meet the everyday. customer demands to adjust the products
customer’s demand. produced on the day.
Achieved
5. Excessive amount of products. The company will make sure that the products This also needs to have an observation to the
produce is enough to cater all the customers. customers demand to surely cater them.
In Progress

KOALA PH

CUSTOMER’S FEEDBACK ACTION PLAN