100

90
80
70
60
50 46 44
40 Respondents
30 Percentage
20
10
10
0 0
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 1. Bar Graph: The presentable appearance of the salesperson affects my decision
on approaching the salesperson

On this graph, out of 100 respondents, 46% answered that they strongly agree, 44% agree, 10%
neutral and none for strongly disagree, to the statement.

100
90
80
70
70
60
50
40 Respondents
27
30 Percentage
20
10 3 0 0
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 2. Bar Graph: I consider how the salesperson respects their customer

70% strongly agree, 27% agree and 3% neutral and none on both disagree and strongly disagree
on the statement.
 100
90
80
70
60
50 43
40 Respondents
32
30 22 Percentage
20
10 2 1
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 3. Bar Graph: An insistent salesperson affects my decision on buying the store’s
product.

On this question, out of 100% respondents, 32% answered strongly agree, 43% agree, 22%
neutral, 2% disagree and 1% strongly disagree on the statement.

100
90
80
70 64
60
50
Respondents
40
29 Percentage
30
20
10 6
0 1
0
Strongly Agree Agree Neutral DisagreeStrongly Disagree

Figure 4. Bar Graph: As a costumer, I need a personal space during the time of my shopping

On this question, 64% answered strongly agree, 29% agree, 6% neutral, none at disagree but, 1%
answered on strongly disagree.
 100
90
80
70
60
50
39
40 Respondents
27 30
30 Percentage
20
10 4
0
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 5. Bar Graph: As a costumer, I prefer having a salesperson that will assist me during the
entire time of shopping

On this question, 27% strongly agree, 30% agree, 39% neutral, 4% on disagree and none at
strongly disagree out of 100 respondents on the statement.

100
90
80
70
60
50
50
40 Respondents
31
30 Percentage
20 16
10 1 2
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 6. Bar Graph: The positive approach of the salesperson convinces me to buy the store’s
product/s

On this statement, 31% answered strongly agree, 50% on agree, 16% on neutral, 1% on disagree
and 2% on strongly disagree out of 100 respondents.
 100
90
80
70
60
50
50
40 Respondents
31
30 Percentage
20 16
10 1 2
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 7. Bar Graph: Having a meaningful conversation with the salesperson or what is called
the “sales talk” convinces me to buy the store’s product/s.

This table shows that out of 100 respondents, 31% strongly agree, 50% agrees, 16% neutral, 1%
disagree and 2% strongly disagree.

100
90
80
70
60
50
40
40 35 Respondents
30 Percentage
19
20
10 3 3
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 8. I consider the capability of the salespeople in presenting the store’s product/s to me.

Out of 100 respondents, 35% answered strongly agree, 40% agree, 19% neutral, 3%
disagree and 3% answered strongly disagree.
 100
90
80
70 62
60
50
40 Respondents
30
30 Percentage
20
8
10
0 0
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 9. As a customer, I consider the salesperson’s ability to solve my concern regarding a

product.

On this statement, 30% strongly agree, 62% agree, 8% neutral and none on both disagree and
strongly disagree.

100
90
80
70
60
50 44 42
40 Respondents
30 Percentage
20
10 1 1 2
0
Strongly Agree Neutral Disagree Strongly
Agree Disagree

Figure 10. I consider how a salesperson listens to my concerns regarding the service or a product.

On this table, 44% of respondents answered strongly agree, 42% agree, 1% on neutral and
disagree and 2% on strongly disagree.