Ministry of Title Red flag form Clause ref 8.

7
Traffic, Transport & Process
Urban Planning Subject Q3- Forms P.Girigori
owner
Meteorological Date
Filename QF_CPAR form.docx 15-04-2019
Department issued
Curaçao Status Final Version Version 1A

Instructions:
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Enter the date in the format dd-mm-yyyy as specified.
Version:
QMS Document attached
Corrective Action

CPAR Tracking No 1905-001

Last updated on 12-07-2019
Preventive Action
Next review date 31-07-2019
Opportunity for Improvement

Originator P. Girigori Recipient : H. Pieter Date Open

Position/ Quality Manager Position/Title : Head of TICT 12-07-2019

Title :

Report Date last updated

Within Audit finding 12-07-2019
Origin NC/QC Report
Process/Program Date Closed
Customer
Target
Area Product/service Process Supplier

Open Distribution No
Yes Reason:

MDC - Proprietary Page 1 of 6 Doc Ref:QF-870

 Ministry of Title Red flag form Clause ref 8.7
Traffic, Transport & Process
Urban Planning Subject Q3- Forms P.Girigori
owner
Meteorological Date
Filename QF_CPAR form.docx 15-04-2019
Department issued
Curaçao Status Final Version Version 1A

Section 1 – Report & Review

Provide details of the non-conformity or the improvement that is proposed and check the appropriate box below.

During the quality report of May 2019 it has been observed that the weather stations perform poorly. Due
to this low performance a CPAR has been opened to remedy this situation.

Station Availability
R11 (serial radio) 89.3%
R29 (serial radio) 89.8%
Soto (GPRS) 49.1%
Spaanse water (DOMESTIC ADSL) 1.0%
Sta Maria (TCP/IP LOCAL LOOP) 80.9%
Station Kokori (TCP/IP LOCAL LOOP) 80.3%
Seinpost (TCP/IP LOCAL LOOP) 81.0%
Steenrijk (TCP/IP LOCAL LOOP) 80.9%
Savonet (GPRS) 40.9%
Sumbu (DOMESTIC ADSL) 0%
Onverwacht (DOMESTIC ADSL) 0%
Punda (ip Radio) In repair
Klein Kwartier (ip Radio) In repair

MDC - Proprietary Page 2 of 6 Doc Ref:QF-870

 Ministry of Title Red flag form Clause ref 8.7
Traffic, Transport & Process
Urban Planning Subject Q3- Forms P.Girigori
owner
Meteorological Date
Filename QF_CPAR form.docx 15-04-2019
Department issued
Curaçao Status Final Version Version 1A

Section 2 – Investigate Root Cause and Propose Actions

Analyze the problem to determine the “Root Cause” of the situation and determine malfunctioning steps in the process.
TIP: Ask yourself “why” 5 times.

Responsible
Assigned Process name Due Date:
Manager
To
H. Pieter Infrastructure Maintenance (QP-713) 31-08-2019
Root Cause:
There 3 main causes that causes a reception performance lower that 100%.
1-For R11 and R29 this is interference with other radio signal in vicinity of the airport since this
communication is through UHF radio transmission.
2-For GPRS the communication TCP/IP handshake needs to be troubleshoot with Sutron.
3- For the Domestic DSL and Local Loop network this has been fixed, the results are visible in the report of
July 2019. The network for ip radio will be troubleshoot after August 2019
Proposed Corrective / Preventive Actions
Describe proposed actions to correct the problem and prevent recurrence. Include the required resources and due dates.
No Proposed action(s) Responsible Personnel Target date
The following actions are the immediate short
term corrective actions to be taken:
1. For 1 it is difficult to minimize this in this
area
2. We are in the process of trouble Haime and Clara Patch 31 July 2019
shooting
3. Setup radios will be step number 1. Haime and Wendell 15 Aug 2019

The following are longer term Preventive

Actions:
Monitoring for R11 nad R29

(Add lines if required)

Proposed Action Responsible Process name Acceptance Date
Review Manager
H. Pieter Infrastructure Maintenance (QP-713) 25 July 2019

MDC - Proprietary Page 3 of 6 Doc Ref:QF-870

 Ministry of Title Red flag form Clause ref 8.7
Traffic, Transport & Process
Urban Planning Subject Q3- Forms P.Girigori
owner
Meteorological Date
Filename QF_CPAR form.docx 15-04-2019
Department issued
Curaçao Status Final Version Version 1A

MDC - Proprietary Page 4 of 6 Doc Ref:QF-870

 Ministry of Title Red flag form Clause ref 8.7
Traffic, Transport & Process
Urban Planning Subject Q3- Forms P.Girigori
owner
Meteorological Date
Filename QF_CPAR form.docx 15-04-2019
Department issued
Curaçao Status Final Version Version 1A

Section 3 – Completed Actions

Describe actions taken to correct the current problem and prevent reoccurrence in the future. Track the due dates and completion dates.

No Action(s) taken Responsible Date Completed

Personnel
1 A scheduled meeting with Sutron has been set for 31 July Haime
for trouble shooting for 2
2 Monitoring for R11 nad R29 continues Haime

Add lines if
required
Review Responsible Process name Acceptance Date
Actions Manager
Completed H. Pieter Infrastructure Maintenance 25 July 2019
(QP-713)

MDC - Proprietary Page 5 of 6 Doc Ref:QF-870

 Ministry of Title Red flag form Clause ref 8.7
Traffic, Transport & Process
Urban Planning Subject Q3- Forms P.Girigori
owner
Meteorological Date
Filename QF_CPAR form.docx 15-04-2019
Department issued
Curaçao Status Final Version Version 1A

Section 4 – Verification
Verification Method(s) and Results
State how the completed actions were verified and the observed effectiveness of the actions taken to preclude recurrence of the non-conformity
No

Verification Completed Completed by : Position/ Poste : Date Closed

yyyy-mm-dd

MDC - Proprietary Page 6 of 6 Doc Ref:QF-870