• Multiple Choice

Identify the choice that best completes the statement or answers the question.

1. software consists of programs designed to make users more productive and/or assist
them with personal tasks.
a. Application c. Operating
b. Utility d. System

2. The shown in the accompanying figure is a small symbol displayed on the screen
that moves as a user moves the mouse.
a. menu c. icon
b. button d. pointer
3. A file is .
a. an on-screen work area that has a graphical user interface
b. a named collection of stored data, instructions, or information
c. an instruction that causes a program to perform a specific action
d. a horizontal space that contains a window’s title
4. When you click Paint in the Accessories list, Windows loads the Paint program
instructions from the computer’s hard disk into .
a. storage c. dialog
b. memory d. command space
5. A(n) contains a list of commands from which a user makes selections.
a. dialog box c. window
b. icon d. menu
6. The of the document window usually displays a document’s file name.
a. command box c. title bar
b. shortcut menu d. submenu
7. is a collection of electronic drawings, photos, and other images that can be inserted into
documents.
a. Clip art c. Glossaries
b. Graphics checkers d. Image repositories
 8. Word processing software includes a(n) , which reviews the spelling of individual
words, sections of a document, or the entire document.
a. table of contents c. glossary
b. spelling checker d. dictionary

9. A font , such as bold, italic, and underline in the accompanying figure, adds emphasis
to a font.
a. style c. face
b. point d. weight
10. A(n) , such as Cambria and Calibri in the accompanying figure, is a name
assigned to a specific design of characters.
a. point c. text set
b. font d. iconography
11. size, such as 12-point and 28-point in the accompanying figure, indicates the size of
characters in a particular font.
a. Graph c. Font
b. Textual d. Data
12. A single point is about of an inch in height.
a. 1/9 c. 1/36
b. 1/18 d. 1/72
13. When computer users a document, the computer transfers the document from
memory to a storage medium.
a. save c. format
b. edit d. print
14. When computer users a document, the computer sends a copy of the document to a
medium such as paper.
a. create c. format
b. print d. edit
15. A(n) is the intersection of a column and row in a worksheet.
a. link c. nexus
b. cell d. grid
 16. Most spreadsheet software like that shown in the accompanying figure includes analysis tools, where us
a. concatenation c. what-if
b. functional d. application
17. The text, or , entered in a cell identifies the worksheet data and helps organize the
worksheet.
a. filename c. cell text
b. key text d. label
18. A(n) is a collection of data organized in a manner that allows access, retrieval, and use
of that data.
a. spreadsheet c. database
b. formula d. functional set
19. software allows users to create, access, and manage a database.
a. Text management c. Context management
b. Database d. Basis

20. A(n) is a request for specific data from a database.

a. query c. resample
b. formula d. function
21. software allows users to create visual aids for presentations to communicate ideas,
messages, and other information to a group.
a. Desktop publishing c. Presentation
b. Image editing d. Communications
 22. To help organize a presentation, you can view versions of all the slides similarly
to how 35mm slides look on a photographer’s light table.
a. iconic c. resampled
b. thumbnail d. edited
23. A software is a collection of individual programs sold as a single package.
a. cluster c. zip
b. suite d. archive
24. Most mobile devices include, among other features, functionality.
a. DTP c. CAD
b. PIM d. WBT
25. Two popular are Microsoft Office and Apple iWork.
a. personal information managers c. clip art/image galleries
b. software suites d. application service providers
26. enables users to write and print checks, track checking account activity, and update
and reconcile balances on demand.
a. Legal software c. Entertainment software
b. Reference software d. Accounting software
27. software helps companies record and report their financial transactions.

• ESSAY

• Define the following five categories of software: packaged, custom, web application, open source,
and shareware.
• Discuss what it means to develop a word-processing document. Include explanations of editing
and formatting in your answer.
• Describe how spreadsheets like the one in the accompanying figure are organized.
• Describe the characteristics and types of servers.
• Discuss what embedded computers is and how it is used.