INTERNATIONAL INSTITUTE OF BUSINESS AND INFORMATION

TECHNOLOGY
841 GEORGE ST, SYDNEY -2000
Workplace Assessment Tool
Course Title: Certificate II in Information Technology

IIBIT Module: ITN 1001- Computer Hardware & Internet

National Unit of ICAS2014B-Connect hardware peripherals

Competency:

Student Name:

Student ID Number:

Assessor’s Name:

Date:

Learning Outcomes
• Confirm requirements of client
• Obtain required peripherals
• Connect hardware peripherals
Assessable tasks:

Task Performance Criteria Due Assessment cover

Underpinning knowledge 30%
Assessment 1 20%
Assessment 2 10%
Assessment 3 40%
Total: 100%
Competent: C, >75%
Not Yet Competent: NYC, <75%
Subject to being competent in and completing of all elements within the unit competency.

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Attendance Requirements
It is encouraged to attend 80% of all the training schedules to participate in all activities that will
lead to a competency unless a prior agreement by the trainer.

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 Assessment Methods
The following assessment methods are recommended:
• Self assessment requires the learner to perform a self-diagnosis on whether they consider
that they will be able to connect hardware peripherals. The attached self assessment guide is
to be completed by the learner. On completion of the self assessment the learner would then
progress to the first assessment event.
• The skills assessments require the learner to perform task that are identified in the Range
Statement. This may mean that learner can demonstrate their skill in any operating system,
Application programs, and hardware peripherals and so on. Use the Assessment Checklists
for each one of the assessments.
• Knowledge assessment will be in the form of written/oral short answer quiz used to gather
evidence of the learner’s ability to explain the requirements and concept of connecting
hardware peripherals. A decision as to when this assessment event is to be conducted should
be made in consultation with the learner prior to the commencement of any training. You may
decide that the learner completes each of the questions as they progress through the
assessment or upon completion of the assessment.

Evidence to be submitted
The following list identifies the sufficient evidence required for a judgement to be made on a
learner’s skills and knowledge to connect hardware peripherals
• Completed cover sheets
• Assessment Checklists (2)
• Confirmation of underpinning knowledge sheet/s

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Assessment One Checklist
Name of Learner
Unit of Competency Connecting hardware peripherals
National Code ICAS2014B
Name of Workplace
Name of Assessor
Date of Assessment Assessment One

Case study I
People have been buying basic computer systems and then coming to your business to ask what
peripherals would be suitable for their use.
Use the internet to locate the sites of one or more suppliers of computer peripherals. It is preferable that
the suppliers be Australian, but not necessary.
From the site(s) you have found, select at least 8 items representing a range of peripheral devices, and
find the required information for each device. Type your findings into a Word document.
You should have ONE PAGE FOR EACH DEVICE, including
• name and model number
• type of device
• a picture
• price
• system requirements
• ports/connectors needed/supplied
• running costs and availability of parts and servicing
• as many technical details as possible (dimensions, capacity, weight, speed, protocols used, etc)
• Supplier name and EXACT URL of data used. (eg Supplier: Tektronix Corporation
www.tektronix.com.au)

Make sure that the device is currently available (ie no discontinued models).
Your finished document should be attractively presented, so that it could be printed out and used as a
"portfolio" to give to a prospective customer who is interested in buying peripherals for their system.
The customer should be able to use your portfolio to select appropriate peripherals to purchase for their
needs, and be confident that when the device arrives, it will work with their system.
Some devices that you may select from include: printer, scanner, modem, zip drive, CD-RW drive,
monitor, memory key, digital camera, video conference camera, data projector, TV tuner, tape backup,
video capture device. You are not limited to this list.
CPU Core i7-870 - 2.93GHz - 4MB - Dual Core - SK 1156
Mainboard Intel® H55 Express Chipset
Ram 4Gb (2x2Gb) DDR3
HDD 500Gb / 8MB cache / SATA2

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VGA Asus Ati Radeon HD4650/ 1Gb
Optical disk DVD RW
PS 520W

Case Study II

The Design Department of GE Electronics has ten old computers, two broken printers, and a number of
used printer cartridges that they don’t know what to do with. They’d like your advice on appropriate ways
they could dispose of this equipment.

As this will be an ongoing issue, can you create a policy document (on a company’s letter head) that
contains suggestions about how to responsibly dispose of unwanted computer equipment?

Make sure that you give tips on how you can recycle computers and their consumables. Also make sure
that the policy document contains occupational health and safety information.

Did the learner meet the following criteria? Yes No Assessor’s Comments
1.1 Identify client peripheral requirements and
confirm in accordance with organisational
standards.
1.2 Document client requirements and
peripherals needed in line with
organisational standards and report findings
to the appropriate person.
1.3 Verify client requirements with appropriate
person in line with organisational standards
and reporting procedures.
1.4 Take action to ensure client support
expectations are covered by vendor warranty
and support services.
2.1 Obtain peripherals under instruction from
appropriate person.
2.2 Enter peripherals into equipment inventory
according to organisational standards.
2.3 Validate that contents of delivered
components and physical contents match the
packing list and resolve discrepancies if
necessary.
2.4 Store peripherals according to
vendor/manual guidelines
3.1 Verify the timeframe for installation schedule
with the client.

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3.2 Remove old peripherals if they are being y
replaced with minimal disruption to clients,
taking into account environmental
considerations and OH&S standards.
3.3 Connect new peripherals with minimum y
disruption to clients, taking into account
operating system procedures.
3.4 Configure the computer to accept the new y
peripherals.
3.5 Test hardware peripherals and confirm client y
satisfaction, pay particular attention to
possible impact on other systems and make
adjustments as required.
The learner’s performance was judged Competent  Not Yet Competent 

Learner’s Signature Date

Assessor’s Signature Date

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Assessment Two Checklist

Name of Learner
Unit of Competency Connecting hardware peripherals
National Code ICAS2014B
Name of Workplace
Name of Assessor
Date of Assessment Assessment Two

Case Study I

Prepare a quote for a customer who wants you to install a peripheral device on their computer at their
work. Include:
• The name and model number of the device
• The type of device, and its purpose (this quote will be reviewed by the customer's boss to ensure
that it is in line with organisational policy)
• Time requirements for the job (including how long their computer will be out of use during the
process)
• List of parts supplied with the device, and any others required
• How this device should be stored when not in use, or when being transported
• Steps required during the hardware installation (ensure OH&S procedures will be followed) - will
any existing peripherals need to be disconnected and/or replaced?
• Steps required in setting up software and drivers.
• Name the driver file that the device will use - Hint: to find this, use Device Manager on a
computer that already has the device installed
• How the device will be tested to ensure correct operation after installation
• How customer feedback and satisfaction will be ensured
• Where to find further information, including troubleshooting procedures
Some devices that you may select from include: printer, scanner, modem, zip drive, CD-RW drive,

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monitor, memory key, digital camera, video conference camera, data projector, TV tuner, tape backup,
video capture device. You are not limited to this list.
Type your answers in an appropriately named Word document that is set out clearly and easy to
understand. Each point should be a separate heading in your document.

Did the learner meet the following criteria? Yes No Assessor’s Comments
1.1 Identify client peripheral requirements and
confirm in accordance with organisational
standards.
1.2 Document client requirements and
peripherals needed in line with
organisational standards and report findings
to the appropriate person.
1.3 Verify client requirements with appropriate
person in line with organisational standards
and reporting procedures.
1.4 Take action to ensure client support
expectations are covered by vendor warranty
and support services.
2.1 Obtain peripherals under instruction from
appropriate person.
2.2 Enter peripherals into equipment inventory
according to organisational standards.
2.3 Validate that contents of delivered
components and physical contents match
the packing list and resolve discrepancies if
necessary.
2.4 Store peripherals according to
vendor/manual guidelines
3.1 Verify the timeframe for installation schedule
with the client.
3.2 Remove old peripherals if they are being
replaced with minimal disruption to clients,
taking into account environmental
considerations and OH&S standards.
3.3 Connect new peripherals with minimum
disruption to clients, taking into account
operating system procedures.

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 3.4 Configure the computer to accept the new
peripherals.
3.5 Test hardware peripherals and confirm client
satisfaction, pay particular attention to
possible impact on other systems and make
adjustments as required.
The learner’s performance was judged Competent  Not Yet Competent 

Learner’s Signature Date

Assessor’s Signature Date

Confirmation of Underpinning Knowledge

Name of Learner
Unit of Competency Connecting hardware peripherals
National Code ICAS2014B
Name of Workplace
Name of Assessor
Record of questioning conducted after/during assessment
Instructions: The learner is required to provide answers to the following questions or any additional
questions that may be asked by the assessor or third party. Answers should reflect the
level of knowledge required to perform the task at AQF3 level.
Answer the Following Questions? Yes No
1. 2.
Broad general knowledge of OH&S procedures for electrical
Equipment.
1.Mention the OH&S guidelines that needs to be followed and checked when
connecting a power cable to the power outlet?
2.What are the risk factor associated when the power cables are twisted and winded
up tightly?
3.Give reason why the power board shouldn’t be overloaded?
Detailed knowledge of inventory procedures. 3. 4.
4.What are the details that need to be included in a hardware inventory form?
5.What is the reason of maintaining a hardware and software inventory forms?

Organisational guidelines relating to external suppliers and vendors. 5. 6.

6. What do you mean by RoHs compliant? Why does organization purchase
products which are RoHs compliant?
7. What are the factors that need to be taken in to account when equipments are
purchased from external suppliers?

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General understanding of technical systems. 7. 8.
8. What does SCSI mean? What is a SCSI Interface?
9.What is the difference between a PARALLEL port and a SERIAL port?
Broad knowledge of operating systems. 9. 10.
10.What is an Operating system? Explain the functions of an operating system
briefly?
11.Give some examples of server operating systems?
11. 12.
Broad knowledge of help desk and maintenance practices.
12.What kind of ethical practice that should be maintained in a help desk
environment?
13.What kind of follow up procedure that can be used to get feedback from a client?
13. 14.
Current industry-accepted hardware and software products, with broad knowledge of
general features and capabilities and detailed knowledge in some areas.
14. What is a switch? How it is used in a computer networking?
15 .Give some examples of application software in use now?
15. 16.
Broad knowledge of input/output devices.
16. Make a list of all Input and Output devices that are connected to your computer.
17. What is a zip drive? What is the capacity of a zip drive?
18.Briefly explain how does a modem operate?

The learner’s underpinning knowledge was judged Satisfactory  Not Satisfactory 

Notes/Comments (including remedial action to be taken)

.................................................................................................................................................................
.................................................................................................................................................................

Learner’s Signature Date

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Employability Skills Self Assessment

Name of Learner
Unit of Competency Connecting hardware peripherals
National Code ICAS2014B
Name of Workplace

Instructions
Given below are the lists of skills that employers identify as important. In this section you are advised to
organize your employability skills that you have obtained from your participation in Group presentation,
Role-plays, Assignments and Lab work.
Read each of the items in the left hand column and place a tick in the box () if you have demonstrated
this skills. Complete the column on the right hand side by ticking the appropriate boxes in which these
skills have been demonstrated.

Communication: Was I able to? Context: Where was this skill

demonstrated?

 1. Provide client support using verbal and non-  Assessment

verbal communication.
 Role-play
 Group presentation
 Practical Activity

 2. Read and Write basic workplace documents  Assessment

and technical manuals.
 Role-play
 Group presentation
 Practical Activity

Teamwork: Was I able to ? Context: Where was this skill

demonstrated?

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 1. Report detected destructive software to appropriate  Assessment
persons
 Role-play
 Group presentation
 Practical Activity

 2. Seek feedback from users of new or upgraded  Assessment

technology
 Role-play
 Group presentation
 Practical Activity

Problem solving: Was I able to? Context: Where was this skill
demonstrated?

 1. Configure operating systems to suit the working  Assessment

environment.
 Role-play
 Group presentation
 Practical Activity

 2. Solve organizational problems by applying  Assessment

technology.
 Role-play
 Group presentation
 Practical Activity

Initiative and Enterprise: Was I able to? Context: Where was this skill
demonstrated?
1. Select appropriate software and file formats for an
  Assessment
activity.
 Role-play
 Group presentation
 Practical Activity

Planning and organizing: Was I able to ? Context: Where was this skill
demonstrated?
1. Identify work to be completed and then prioritizing
  Assessment
tasks.
 Role-play
 Group presentation
 Practical Activity

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 2. Planning and organize the selection, manufacture and  Assessment
siting of hardware.
 Role-play
 Group presentation
 Practical Activity

Self-management: Was I able to? Context: Where was this skill

demonstrated?

 1. Establish own work schedule and taking responsibility  Assessment

for own outputs in work and learning.
 Role-play
 Group presentation
 Practical Activity

 2. Follow occupational health and safety standards and  Assessment

organizational policies to avoid injury or illness.
 Role-play
 Group presentation
 Practical Activity

Learning: Was I able to? Context: Where was this skill

demonstrated?

 1. Acquire and use new or upgraded technology skills to  Assessment

enhance learning
 Role-play
 Group presentation
 Practical Activity

 2. Have a basic knowledge of current industry accepted  Assessment

hardware and software products
 Role-play
 Group presentation
 Practical Activity

Technology: Was I able to ? Context: Where was this skill

demonstrated?

 1. Select, install and use computer software and  Assessment

hardware
 Role-play
 Group presentation
 Practical Activity

Learner’s Signature Date

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Record of assessment outcome
Name of Learner
Unit of Competency Connecting hardware peripherals
National Code ICAS2014B
Name of Workplace
Name of Assessor
Completed and competent Not Yet Competent
Assessment Tasks  Assessment 1  Assessment 1
Checklist  Assessment 2  Assessment 2
 Underpinning knowledge  Underpinning knowledge
Reassessment necessary  YES DATE of REASSESSMENT:
The candidate requires the following skill development before re–assessment:

Feedback to candidate on overall performance during assessment:

Gaps in performance: Strategies for further improvements:

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 The candidate is  Competent  Not Yet Competent

The candidate has been

provided with feedback and
informed of the assessment Learner’s
Date
result and the reasons for the Signature
decision.

I have been provided with

feedback on the evidence I
have provided. I have been Assessor’s
Date
informed of the assessment Signature
result and the reasons for the
decision.

Record of assessment outcome – Student copy

Name of Learner
Unit of Competency Connecting hardware peripherals
National Code ICAS2014B
Name of Workplace
Name of Assessor
Completed and competent Not Yet Competent
Assessment Tasks  Assessment 1  Assessment 1
Checklist  Assessment 2  Assessment 2
 Underpinning knowledge  Underpinning knowledge
Reassessment necessary  YES DATE of REASSESSMENT:
The candidate requires the following skill development before re–assessment:

Feedback to candidate on overall performance during assessment:

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Gaps in performance: Strategies for further improvements:

The candidate is  Competent  Not Yet Competent

The candidate has been

provided with feedback and
informed of the assessment Learner’s
Date
result and the reasons for the Signature
decision.

I have been provided with

feedback on the evidence I
have provided. I have been Assessor’s
Date
informed of the assessment Signature
result and the reasons for the
decision.

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