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c S  

   (S) is "the study, design, development, implementation, support or

management of computer-based information systems, particularly software applications and
computer hardware"

c Snformation technology is the use of computers and software to manage information.

c Sn some companies, this is referred to as Management Snformation Services (or MSS) or simply as
Snformation Services (or SS).

c Úhe information technology department of a large company would be responsible for storing
information, protecting information, processing the information, transmitting the information as
necessary, and later retrieving information as necessary.

c Úhe SÚ industry has great scope for people as it provides employment to technical and non-
technical graduates and has the capability to generate huge foreign exchange inflow for Sndia.

c Jy outsourcing , many countries get benefits in terms of labour costs and business processes.

c Úhe immense expansion in networking technologies is expected to continue into the next
decade also.

c SÚ will bring about a drastic improvement in the quality of life as it impacts application domains
and global competitiveness.

c Úechnologies that are emerging are Data Warehousing and Data Mining. Úhey involve collecting
data to find patterns and testing hypothesis in normal research.

c Software services that are being used in outsourcing will go a long way.

c SÚ professionals perform a variety of duties that range from installing applications to designing
complex computer networks and information databases. A few of the duties that SÚ
professionals perform may include data management, networking, engineering computer
hardware, database and software design, as well as the mangement and administration of
entire systems. Snformation technology is starting to spread farther than the conventional
personal computer and network technology, and more into integrations of other technologies
such as the use of cell phones, televisions, automobiles, and more, which is increasing the
demand for such jobs SÚ is a fast-growing, export-oriented sector

c Also definite potential for contributing to broad-based growth ʹ much more than software

c SÚ s success exposes key bottlenecks and areas where reform is needed

c olicy initiatives have to be general, not sector-specific, or narrowly targeted ʹ SÚ as ͞the thin
end of the wedge͟
c SÚ can also contribute to broader economic development ʹ governance,education, operational
efficiency, market efficiency