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Six Sigma Green Belt Certification Questions
and Answers:
The IASSC Lean Sigma Body of Knowledge has a comprehensive set of topics Interview Questions - We
and adheres to the standards of Greenbelt certification. We have collated make it easier for you!
some certification questions to make your preparation easy for the six sigma
green belt test. The questions are multiple choice patters and we have also QA
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highlighted the answer in bold. A brief description of the answer is also questions-answers/qa)

mentioned for easy understanding and remembrance, utilizing these you can
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1. Which of the following is the key benefit of
multi-vari charting?
It keeps track of the time when measurements were made Enroll for the next batch
It graphically displays the variation in a process
Six Sigma
It assists in the breakdown of components of variation
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It is much easier to plot than most control charts sigma_training_in_geek-gurus-
inc_157_1039)
A multi-vari chart is a graphical representation of multiple variables on the
same chart. Data variation can come from multiple sources.  Sep 10 2019  Online Register

----------------------------------------------------------------------------------------------------------------
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2. ----- statistics is used to apply to describe the inc_157_1039)

data using numbers, charts, and graphs and  Sep 11 2019  Online Register

the ----------statistics used determine the Six Sigma

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A. Descriptive; inferential inc_157_1039)

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or table form for data analysis. Inferential statistics: this is a technique of

inferring about the population on the basis of observations obtained from Six Sigma
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3. A ----- is used to explain the time scheduled View more

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by separate phases by breaking down the on-six-sigma)

project processes and tasks for the

dependencies to be accounted.
Bar chart
SPC chart
PDCA
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Gantt chart

Gantt chart: Gantt chart is a type of bar chart which represent the start and
finish dates of the project and shows many crucial elements like resources, SUBSCRIBE TO OUR NEWSLETTER
milestones, tasks and dependencies.
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4. Which of these are not Multivariate Enter your name Enter your email

analyses? Subscribe
1. Factor analysis

2. MANOVA

3. ANOVA 

4. Cluster analysis

Anova stands for analysis of variance. Anova is a business process

improvement methodology. Anova analysis is the analysis of variation in
mean (not median or mode) of different groups of the population or different
populations. When root cause analysis methods like DMAIC, or DFSS cannot
depict the errors then Anova analysis is recommended.

----------------------------------------------------------------------------------------------------------------
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----------------

5. Which of the following is a non-parametric

test?
A. Regression

B. 2 tailed 2 sample t-test

C. ANOVA

D. Kruskal test

The Kruskal-Wallis H test (sometimes also called the "one-way ANOVA on

ranks") is a rank-based nonparametric test to determine whether samples
come from the same distribution. This is a one- way analysis of variance. This
test is useful for comparison of two or more independent samples of equal
or different sample sizes.

----------------------------------------------------------------------------------------------------------------
------

6. Cause and Effect Diagram is not known as!

A. Ishikawa Diagram

B. 4-M

C. Affinity Diagram

D. None of the above

An affinity diagram collects data based on a few parameters like language,

ideas, opinion, and issues and organizes them into groups based on these
parameters. These groups get organized based on natural relationships.
----------------------------------------------------------------------------------------------------------------
------------

7. What is the technique to trace the rule

responsible for the problem and break the
assumption for the process?
A. Assumption Busting

B. Analogy Technique

C. Benchmarking

D. Constrained Brain writing

Assumption bursting is a brainstorming and questioning technique that

identifies conventional assumptions and eliminates all the challenges that
become obstacles to get an optimal solution.

----------------------------------------------------------------------------------------------------------------
-------------

8. Cost-benefit analysis does not include

A. Project benefits

B. Project cost factors

C. Project gain

D. Impact on competitor

A cost-benefit analysis analyzes business decisions. All the benefits of a

situation or business actions are summed. The costs associated with them
are subtracted. This is known as cost-benefit analysis. A CBA does not take
into consideration the factors impacting the competitors.

----------------------------------------------------------------------------------------------------------------
---------------

9. What is lean philosophy?

Helps to provide a perfect value through a perfect value creation process
that has zero waste
Continuous Improvement
Higher output by encouraging people to work hard and have targets
Reducing cost and improving purchasing power. When samples are drawn
out of a population randomly, what is said to be true?

Lean philosophy: Lean six sigma is a philosophy for performance

improvement by removing waste and reducing variation. This philosophy
removes eight kinds of defects. This method relies on collaborative team
effort.
----------------------------------------------------------------------------------------------------------------
----

10. When samples are drawn out of a

population randomly, what is said to be true?
The sample mean is always the same as the population mean
The sample standard deviation will be the same as population standard
deviation
The sampling distribution approaches normality with an increase in sample
size
The sampling distribution would be triangular if the population is distributed
as a triangular distribution

A random sampling is a sampling technique. Each sample has an equal

opportunity of being chosen and the sample chosen is the unbiased
representation of the entire population.

----------------------------------------------------------------------------------------------------------------
----------------

11. Which of the following tools is most

commonly used in the define phase of a
project?
Affinity diagram
Control chart
Failure mode and effects analysis
Data collection checklist

Define is the first phase of the DMAIC phase of six sigma project. A control
chart is the most effective tool used in the define phase.

----------------------------------------------------------------------------------------------------------------
----

12. Which of these is considered a prioritization

tool?
Multi-voting
Customer needs prioritization
Focus Groups
Nominal Group Technique

Multi-voting is a group decision making technique used for brain storming of

ideas and prioritizing them. This technique reduces options to prevent
information overload. Multi-voting is also known as N/3 voting. N refers to
the total number of ideas.

----------------------------------------------------------------------------------------------------------------
----------------
13. Which is true about critical path?
1. Zero slack

2. Event oriented

3. Shortest path

4. Time and cost not considered

A critical path analysis uses network analysis and is widely used in project
management. A critical path analyses helps to schedule and manage complex
projects a critical path has zero slack.

----------------------------------------------------------------------------------------------------------------
----

14. The critical path of the project is best

described as
(A) a series of steps with the highest costs(B) The tasks in the project which
have the highest risk of failure(C) the sum of the tasks with the shortest time
requirements (D) longest path from the start to the completion of the project

A critical path is a visual network planning tool. Critical path is the longest
path from the time of beginning of the project till the end.

----------------------------------------------------------------------------------------------------------------
-------------

15. Which of the following statistical tests

should be used by the Green Belt for testing
the means between two inter-related groups?
2 Sample t assuming equal variances
2 Sample t assuming unequal variances
Paired t-test
z test

A paired test is used to determine if the mean difference between the two
sets of observations is zero. In a paired sample t-test, there is a twice
measurement of each subject or entity. This results in a pair of observation.

----------------------------------------------------------------------------------------------------------------
---------------

16. Standard Deviation in Six Sigma

applications is referred to as the difference
from the:
Target
 Specification limits
Nearest fit value
Mean

A standard deviation in six sigma applications that lets you know how the
data points are grouped around the mean for a specific given process, which
in turn tells you how much variation exists.

----------------------------------------------------------------------------------------------------------------
------------

17. In a typical DFSS Approach, which of these

stages figures in most DFSS approaches?
Innovate
Identify
Improve
Control

In the design for six sigma (DFSS) approach in six sigma, is an improvement
process in the six sigma to develop new processes or products. The DFSS
approach can also be applied if the current process requires an incremental
improvement.

----------------------------------------------------------------------------------------------------------------
----------------

18. Which of these tools/techniques represent

"continuous improvement"?
Kaizen
Six Sigma
Lean
Kanban

 A kaizen or continuous improvement is a method of identifying

opportunities and waste reduction. This practice is formalized by lean.

----------------------------------------------------------------------------------------------------------------
-----------

19. Japanese 5S methodology is created and

used for:
Continuous Improvement
Prevent Defects
Creating a productive work environment
Reduce Variation

The Japanese 5s method supports lean in its basic form. The 5S stands for
sort, straighten, shine, standardize, and sustain and is based on the Japanese
concept for housekeeping (seiri, seiton, seiso, seiketsu, and shitsuke). This
method helps organizations to maintain simplified and streamlined work
environment.

----------------------------------------------------------------------------------------------------------------
------------

20. What does OEE stand for?

Overall Equipment Effectiveness
Overall Estimation Effectiveness
Overall Equipment Estimation
Overall Effective Estimation

The overall equipment effectiveness is a measure of the manufacturing

productivity. He manufacturing productivity is calculated by taking into the
sub-components of manufacturing process like availability, performance and
quality. OEE is the ratio of productive time to the planned production time.

OEE = (Good Count × Ideal Cycle Time)/ Planned production time

----------------------------------------------------------------------------------------------------------------
-------

21. Which of the following techniques used in

DOE helps you in identifying pure error?
Replication
Blocking
Randomization
Coding

A blocking technique helps to identify variables that are not important to the
experimenter. Blocking technology reduces variability. Typically, blocking is
an arrangement of experimental units in groups or blocks which are similar.

----------------------------------------------------------------------------------------------------------------
---------------

22. A Six Sigma Green Belt practitioner

constructs a control chart to display a process
mean and its outer limits. In such a chart, what
does UCL stand for?
Upper Cycle Length
Upper Control Limit
Upper Cycle Limit
Upper Control Length

Control charts are two-dimensional graph plotting visuals plotting

performance on x-axis and time on the y-axis. Control chart has three
attributes; Upper control limit (UCL), Lower control limit (LCL) and average or
center line of the data. The upper control limit is a three process control
above the standard deviation.

----------------------------------------------------------------------------------------------------------------
----------------

23. One of the purposes of using a fishbone

diagram is to:
Separate a problem into smaller components
Identify and classify sources of variations into major groups
Define the problem in sequential order
Show the relationship between parameters

A fish bone diagram is also called a cause-effect diagram. It is a visualization

tool to display as many causes as possible for a problem. It sorts ideas into
categories. This is a more structured method in cause and effect analysis.

----------------------------------------------------------------------------------------------------------------
------

24. Which approach talks about equipment

effectiveness?
Lean
TPM
Six Sigma
TOC

The total productive maintenance (TPM) is a new concept and a system of the
machines, equipment, processes, and employees that add business value to
an organization. This concept is used in equipment effectiveness.

----------------------------------------------------------------------------------------------------------------
----------------

25. The best metric for measuring defectives is:

DPMO
DPU
PPM
DPO

The best metrics for measuring defectives in six sigma is parts per million
defective (PPM). PPM is used to get the more accurate measure of defective
rate. This method is more apt when the number of defective products
produced is very small and percentage defective is not very effective.

----------------------------------------------------------------------------------------------------------------
--------------
26. If the Measure stage in a DMAIC approach
is all about measuring the data for the existing
process, what is the main objective in the
Measure phase in a DFSS approach?
Measure what you can measure
Measure what the customer wants you to measure
Set the key measurement steps and metrics
Define operational metrics

The DFSS approach is used to design a product or service from scratch. This
approach produces a very low defect level product or service. To produce
such a product or service the customer expectations and needs should be
measured.

----------------------------------------------------------------------------------------------------------------
-----

27. All the factors that might contribute to a

production problem must be discovered.
Which among the following problem-solving
tools might be the best choice?
Pareto diagrams
Fishbone diagrams
Histograms
Control charts

A fish bone diagram identifies all the possible cause and effect to identify the
root cause of a problem.

----------------------------------------------------------------------------------------------------------------
--------

28. Which of the following tools is used

extensively in quality function deployment
(QFD)?
(A) Affinity diagram

(B) Matrix diagram

(C) Cause and effect diagram

(D) Activity network diagram

Quality function deployment (QFD) is a research tool and a systematic

method used to modify products to meet customer requirements. QFD is
used to find the quality elements and engineering management measures
that have the greatest influence on customer needs.  Relationship matrix
diagram gives complex relationships between quality elements and customer
needs and is displayed with signs or weights.

----------------------------------------------------------------------------------------------------------------
-------

29. Which of the following is the LEAST likely

tool to assist the problem definition stage of
Six Sigma?
CTQ trees
Pareto analysis
Product yield data
Control charts

The problem definition stage is the first stage in six sigma. DMAIC is a five-
stage process of six sigma of problem-solving. “Define” is the first stage.
Product yield data does not support the first stage in Six sigma.

----------------------------------------------------------------------------------------------------------------
----

30. In a typical Measure Phase, which of the

following activities should a Green Belt
perform first?
Stability
Capability
MSA
Normality

The measured phase has more numeric and data analysis. The MSA(
measurement system analysis) will quantify the amount of variation in the
data induced by the measuring system. Conducting MSA can be very
exhaustive.

----------------------------------------------------------------------------------------------------------------
---------

31. In a typical MSA GAGE RR study conducted,

what should the Six Sigma team determine
about the Measurement System first?
Accuracy
Stability
Resolution
Linearity
The GAGE RR study is conducted in the measured phase of the six sigma
project.  It measures the accuracy of the project.

----------------------------------------------------------------------------------------------------------------
-----------

32. Which of the following scenarios is best

suited to use an X-bar and R chart?
A smaller sample size is needed
It is necessary to know when to investigate a process for causes of variation
The machine capability is wider than the specification
An acceptable quality level must be established

The X-Bar chart is used to plot the process mean and process range. The R-
chart is used to review the process variation which must be in control to
interpret correctly the X-Bar chart.

----------------------------------------------------------------------------------------------------------------
-------

33. When a cause-and-effect diagram is used to

solve plant problems, what are the three parts
a session is customarily divided into?
Teamwork, cost-effectiveness, efficiency
Brainstorming, prioritization and plan development
Teamwork, planning and execution
Cost-effectiveness, plan development, teamwork.

A cause and effect diagram helps to identify the possible causes and the
outcomes of a problem. This is done is three parts; Brainstorming,
prioritization and plan development

----------------------------------------------------------------------------------------------------------------
------------

34.  “Forming, Storming, Norming, and

Performing” are terms that describe
(A) Process variation reduction and improvement phases

(B) Root Cause identification and corrective action

(C) Stages of team growth

(D) Steps of the brainstorming process

Teams can perform better collectively than as individuals to achieve common

goals. “Forming, Storming, Norming, and Performing” are terms that describe
team growth and the various stages involved.
----------------------------------------------------------------------------------------------------------------
----------

35. Which item should not be identified in the

Define Phase?
Root Causes
The key problem area
Possible financial loss
Intangibles

The define phase in DMAIC consists of identifying the business opportunity,

key problem areas, selecting the key resources, and initiating the project
charter. This phase is to define all the possible elements of a project.

----------------------------------------------------------------------------------------------------------------
----------------

36. The distribution that follows principles of

an exponential distribution is:
Poisson
Binomial
Chi-Square
Normal

A Poison distribution is a discrete probability distribution of the number of

events in a fixed period of time, and the exponential distribution deals with
the time between occurrences of successive events as time flows by
continuously. A Poisson distribution can be derived from the exponential
distribution.

----------------------------------------------------------------------------------------------------------------
--------------

37. For small incremental changes which

Japanese technique is useful?
Kaizen
Poka-Yoke
Kata
Mura

Kaizen technology in Six Sigma is useful for the systematic achievement of

small incremental changes in processes to achieve efficiency and quality.
Kaizen is also known as continuous improvement

----------------------------------------------------------------------------------------------------------------
----------------

38. Poka-yoke is best defined as:

 Capturing the voice of the customer
Improving machine efficiency
Reducing field failures to virtually zero
Preventing controllable defects

Poka–Yoke is an approach for mistake-proofing to eliminate or prevent

errors. This approach makes use of simple tools to prevent errors.

----------------------------------------------------------------------------------------------------------------
----------------

39. Which of the following is NOT necessary for

the Six Sigma team to update in the Project
Charter in the Define Phase?
Project Name and Description
Business need
Project purpose
Constraints

DMAIC – Define, measure, analyze, improve and control is a six sigma

methodology. A project charter is the first step in define process. A project
charter can create or destroy a successful project.

----------------------------------------------------------------------------------------------------------------
--

40. Which of the following distributions

describes the ratios of two variances drawn
from the same normal population?
F statistic
Student"s t-test
Chi-square
Normal

F-test is a statistical test that compares the variances of two samples taken
from the populations with different variances to test the hypothesis. The
objective of F-test is to check the differences in the sample variance.

----------------------------------------------------------------------------------------------------------------
---------------

41. One of the purposes of using a fishbone

diagram is to:
Separate a problem into smaller components
Identify and classify sources of variations into major groups
Define the problem in sequential order
Show the relationship between parameters
 A fish bone diagram is also called a cause-effect diagram. It is a visualization
tool to display as many causes as possible for a problem. It sorts ideas into
categories. This is a more structured method in cause and effect analysis.

----------------------------------------------------------------------------------------------------------------
------

42. Which of the following tools helps in

visualizing series of causes to an effect?
Cause and Effect Matrix
Correlation Diagram
Ishikawa Diagram
Value Stream Mapping

The Ishikawa diagram also known asfish bonediagram helps to visualize

many potential caused for the specific problem.

----------------------------------------------------------------------------------------------------------------
------

43. Which of the following is an example of a

Primary metric for Six Sigma projects?
Quality
Morale of employees
Average turnover/cycle time
Customer Satisfaction
The primary metrics is also known as process metrics. Usually, they are process defects,
process cycle time, and process consumption.
----------------------------------------------------------------------------------------------------------------------

44. Which matrix diagram illustrates the

relationship between three planes?
Y-type
X-type
P-type
Control charts

A matrix diagram depicts the relationship between two or more groups. A

basic Y shaped diagram showed the relationship between three groups in a
circular motion.

----------------------------------------------------------------------------------------------------------------
----------------

45. Which of the following measures of central

tendency is preferred when the data does not
have outliers?
 Mean
Mode
Median
None of the above

Most populations exhibit normality, mean is the most suitable central

tendency used to describe normal data.

----------------------------------------------------------------------------------------------------------------
--------------

46. Poka Yoke is a lean manufacturing concept

that is used for what purpose?
Process levelling
Mistake proofing
Process visualization
Quick set up

Poka-Yoke is a Japanese word which means mistake proofing. This method is

used in six sigma for eliminating errors.

----------------------------------------------------------------------------------------------------------------
----------------

47. For a process working at 5 Sigma level, how

many opportunities are considered to lie
outside of the specification limits provided by
the customer?
233
6210
3.4
66807

Sigma 4 level indicates the maximum level of defects per million in a process
or a system and relates to the overall percentage of accuracy. A 5 sigma level
233 errors per million

----------------------------------------------------------------------------------------------------------------
------------

48. The most important factor for the success

of six sigma projects is:
Leadership support
Team support
Teamwork
Inter-department harmony
A six sigma process is aimed at reduction of variation, defects and risks. To
implement six sigma leadership support is very important.

----------------------------------------------------------------------------------------------------------------
-----------

49. In a 4 sigma level process, how many

opportunities lie outside the specification limits
provided by the customer?
6210
233
456
876

Sigma 4 level indicates the maximum level of defects per million in a process
or a system and relates to the overall percentage of accuracy. A 4 sigma level
6210 errors per million.

----------------------------------------------------------------------------------------------------------------
--------------

50. Which analysis helps to prioritize customer

requirements?
Kaizen
Kano
Control charts
Poisson

Kano analysis helps to prioritize customer requirements, once they are

identified. Kano analysis is used in define phase of DMAIC process in six
sigma.

----------------------------------------------------------------------------------------------------------------
------

51. Which of the following errors is typically

associated with the notion, "False positive"?
Type I error
Type II error
Type III error
Depends on the experiments

A Type I error occurs when a null hypothesis is rejected even if it is true.

The error accepts the alternative hypothesis, despite it being attributed to
chance. Also referred to as a "false positive".

----------------------------------------------------------------------------------------------------------------
-------------
52. Which of these are categorized under
Precision in a GAGE RR Study?
Repeatability and Reproducibility
MSA
Cpk
Ppk

A GAGE RR study or repeatability and Reproducibility is useful for evaluating

the capability of a measurement system.

----------------------------------------------------------------------------------------------------------------
------

53. What is overproduction type of waste?

Producing excess quantity than needed
Producing lower quality and more quantity
Producing lower quantity with higher quality
Producing lower quantity than needed

Overproduction type of waste means producing more quantity than

required.

----------------------------------------------------------------------------------------------------------------
----------------

54. Which of the following variations are

identified in control charts?
Random and chance
Special and assignable
Normal and Special
Normal and random

Control charts identify two types of variations; Normal and special variations.

----------------------------------------------------------------------------------------------------------------
------

55. When is FMEA process generally

performed?
Begins during the conceptualization stages of design and continues
throughout the project.
Just after the production tool is authorized
Ends as soon as conceptualization is done
Performed during the design stage
Failure mode and Effect analysis (FMEA) is a systematic method/approach o
identify the possible failure in design, a manufacturing or assembly process,
or a product or service. This process begins during the conceptualization of
the project and continues throughout the project lifecycle.

----------------------------------------------------------------------------------------------------------------
------

56. All the below are the examples of one-way

analysis Variance except:
Anova
F-test
t-test
Tukey multiple comparisons

A Tukey multiple comparison tests and single test multiple comparison

processes.

----------------------------------------------------------------------------------------------------------------
----------------

57. An F-distribution resembles more closely

A chi-square distribution
A binomial distribution
A Normal distributions
An exponential distribution

A chi-square test is also known as the goodness of fit test. This test compares
and checks if the sample matches the population.

----------------------------------------------------------------------------------------------------------------
------

58. In project development cycle, what would a

“Waste” mean?
Time spent on unproductive events
Time spent on fixing defects
Time spent on Unproductive resources
Time spent on unnecessary expenditure

Anything that does not contribute to the functionality of the final product is
considered as a “Waste” in lean. Which means that the time spent on fixing
defects is considered as waste.

----------------------------------------------------------------------------------------------------------------
------
59. Which of the following errors is typically
associated with the notion, "False negative"?
Type I error
Type II error
Type III error
Depends on the experiments

A Type II error occurs when a null hypothesis is retained even if it is false.

----------------------------------------------------------------------------------------------------------------
----------------

60. What is COPQ?

Cost of production quantity
Cost of poor quality
Cost of production quality
Cost of Poor quantity

The cost of poor quality or poor quality costs occur when the product is not
manufactured up to the mark. The COPQ would vanish if all they systems and
products manufactured are perfect.

----------------------------------------------------------------------------------------------------------------
----------------

Exam Details: https://www.iassc.org/six-sigma-certification/green-belt-

certification/ (https://www.iassc.org/six-sigma-certification/green-belt-
certification/)

Exam name: IASSC Certified Green Belt Exam

Duration: 180 minutes

No. of questions: 100

Passing score: 77%

Validated against: https://www.iassc.org/body-of-knowledge/green-belt-body-

of-knowledge/ (https://www.iassc.org/body-of-knowledge/green-belt-body-
of-knowledge/)

Format: Multiple choice/True-False

Exam price: $295 USD

----------------------------------------------------------------------------------------------------------------
----------------

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