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a. functions of management.
b. goals of management.
c. results of management.
d. all of the above.
a. planning.
b. directing.
c. management.
d. leadership.
a. vision.
b. mission statement.
c. objectives.
d. operational planning.
a. mission statement.
b. objectives.
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c. policy.
d. all of the above.
a. top management.
b. middle management.
c. supervisory management.
d. none of the above.
a. planning.
b. organizing.
c. directing.
d. controlling.
8-11. Technical skills are most important for which of the following:
a. planning.
b. controlling.
c. leading.
d. tactical decisions.
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a. strategic planning
b. tactical planning
c. contingency planning
d. none of the above
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