Survey for Mechanic on Wheels

I am Zahid Hussain student of BBA. I am concluding this research for the academic purpose
only. The main objective of this questionnaire is only to collect information for mechanic on
wheels. Your data will be secured and confidentiality maintained.

To observe problems related to auto mobiles users in Multan.

1) Do you like vehicles?

 Yes
 No
2) How often do you use your vehicle?
 Once a day
 Twice a day
 When needed
 Weekly
3) For what reason you use your vehicle?
 Family purpose
 Business purpose
 Social purpose
 Earning purpose
 All above
4) Do you think vehicle is most important factor that help in daily hassle and Basle’s?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
5) Do you love your vehicle?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
6) How many vehicles do you own?
 One
 Two
 Three
 Four
7) What is the brand of your vehicle?
 Honda
 Toyota
 Suzuki
 Nissan
 Hyundai
 Other
8) How often do you fix your vehicle?
 Weekly
 Monthly
 Quarterly
 Semi annually
 Yearly
9) When your car breaks down how many repair shops do you ask for the price to fix it?
 One
 Two
 Three
 Many shops
10) Do you consider the price most important?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Agree
11) Do you consider service which is given by mechanics most important?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
12) Do you think people are status conscious about their vehicle maintenance?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
 To observe problems related to current service providers
1) Do you think these local mechanics are good in maintaining vehicles?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
2) Do they can maintain all type of vehicles?
 Yes
 No
 Some mechanics
3) Are they expensive?
 Yes
 No
 Some mechanics
4) Do they go every place where vehicles need maintenance?
 Yes
 No
 Some mechanics
5) Do they charge same while going out to maintain vehicles?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
6) Do you think they are educated people and can give good mechanical services?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
7) Do you trust them while repairing your vehicle?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
8) Do these local mechanics not make any fault while repairing things?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
9) Do you ask anyone about good mechanic before going to repair your vehicle?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
10) Are you always satisfied from their work?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
To observe and provide services to the vehicles owners

1) Which type of our service will you prefer?

 Tune up services
 Maintenance service
 Repair service
 Monthly check ups.
 All above
2) Which name you suggest for our brand name?
 Mechanic on wheel
 Mobile mechanic
 Your auto garage
 Mechanic home
3) When your car broke down you will call us or not?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
4) Where you prefer our services?
 At your home
 At your office
 Anywhere
5) Will you trust our professional mechanics?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
6) What type of feedback you prefer for response?
 Online feedback
 Call feedback
 Questionnaires
 Complaint feedback
7) Do you think people will prefer our service rather than traditional mechanics?
 Strongly Agree
 Agree
 Neutral
 Disagree
  Strongly Disagree
8) While selecting a mechanic which criteria are important?
 Price
 Service
 Quality work
 Work time
9) Are you aware of any mechanic who gives services on wheel?
 Yes
 No
 May be
10) Do you think there must be a mechanic on wheel who will give all type of services?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree

To observe right medium of marketing of mechanic on wheels

1) Through which media we should advertise our product?

 Television
 Print ad
 Social media
 Awareness campaign
 Banners
2) Which media you always use to judge things?
 Tv ads
 Print ad
 Social media
 Awareness campaign
 Banners
 News paper
3) At which time you see advertisements?
 Morning
 Afternoon
 Evening
 Night
 Every time
4) Which media is more effective to target potential customers of mechanic on wheels?
 Television
 Print ad
 Social media
 Awareness campaign
 Banners
5) Do you think different people prefer different type of marketing tactics?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
6) Will you tell people about our product mechanic on wheels?
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree