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SoftExpert GRC Suite

Governance, Risk and Compliance

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Do you consider the risks and business
regulations while conducting strategic
planning?
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How do you ensure the strategic
alignment accomplishment among the
various levels of management?

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How do you know whether the controls
are being effective to maintain the
risks within an acceptable level?
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Challenge
Challenge
Allow the integrated use of various management
practices (audit, compliance, risk, performance,
policies).
Ensure communication and alignment between
the management and operational levels.
Improve management of risks and controls tied
to business processes.
Maintain policies and procedures updated and
available.

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Solution
Solution
Complete and integrated solution.
SoftExpert GRC allows the application of various governance
practices using specialist components for each of them, but
acting in an integrated manner.

Cascading and strategy execution.


SoftExpert GRC allows the implementation of strategic
definitions through projects, initiatives and action plans.
Communication between levels is also available
using dashboards and triggered alerts.

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Solution
Risk and control identification and analysis.
SoftExpert GRC facilitates the identification of risks by
using the application of checklists and a unified risk repository.
The analysis tool allows flexibility in the application of
quantitative and qualitative methodologies on a visual and
intuitive way.

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Solution
Organizational content management.
SoftExpert GRC stores and maintains regulations, policies
and procedures to protect data confidentiality,
prevent unauthorized access to information and ensure
compliance.

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Benefits
Benefits
Drives agility by a clear definition of who handles what
activities in what sequence.
Reduces gaps and errors, since the integration creates a
holistic system of checks.
Reduces costs by implementing a single platform to
manage the various risks and regulations.
Improves decision making by comprehensive and
structured understanding of business proces-
ses, uncertainties, opportunities and threats.
Promotes adherence to corporate code and compliance
regulation.

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Why SoftExpert
Why SoftExpert
Compliance with the main regulations
Flexibility in system configuration and integration with other SE
modules allows SoftExpert to address major risks and
governance regulatory frameworks.
In the list are COSO, SOX, CobiT, ISO 31000, ISO 27000, ISO
22000(HACCP), ISO 14000, OHSAS 18000, BSC, ITIL among
others.

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Why SoftExpert
Document management and business processes
Includes components for managing processes and
documents, key elements of governance and
compliance practices.
Allows the modeling of business processes and automation,
as well as developing and storing all related content.

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Why SoftExpert
Risk and control monitoring
Provides performance management tool for the
implementation of risk indicators monitoring.
Offers fully automated handling of loss events, incidents, non-
conformances and corrective/preventive actions.
Includes tools for analysis of risk problems like Ishikawa, 5
Whys, and others.
Offers the possibility of conducting audits over implemented
controls.

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Main Compliances
Main Compliances

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Key Features
SE GRC
Effective and sustainable management

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Strategy Plan
framework
Develop corporate strategy using analysis tools such as SWOT matrix
and decision matrix. Build scorecards and strategy maps.

Strategic elements

Scorecard structure

Strategy map

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Strategy Plan
framework
Develop corporate strategy using analysis tools such as SWOT matrix
and decision matrix. Build scorecards and strategy maps.

Strategic elements

Scorecard structure

Strategy map

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Strategy Plan
framework
Develop corporate strategy using analysis tools such as SWOT matrix
and decision matrix. Build scorecards and strategy maps.

Strategic elements

Scorecard structure

Strategy map

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Policies and Procedures
framework
Storage and maintain regulations, policies and procedures to protect
the confidentiality of the data, prevent unauthorized access to
information and ensure its availability.

Repository

Revision control

Availability

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Policies and Procedures
framework
Storage and maintain regulations, policies and procedures to protect
the confidentiality of the data, prevent unauthorized access to
information and ensure its availability.

Repository

Revision control

Availability

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Policies and Procedures
framework
Storage and maintain regulations, policies and procedures to protect
the confidentiality of the data, prevent unauthorized access to
information and ensure its availability.

Repository

Revision control

Availability

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Performance Monitoring
framework
Define indicators to measure and monitor their results through lists and
graphs.

Measures

Targets/Measurements

Monitoring

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Performance Monitoring
framework
Define indicators to measure and monitor their results through lists and
graphs.

Measures

Targets/Measurements

Monitoring

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Performance Monitoring
framework
Define indicators to measure and monitor their results through lists and
graphs.

Measures

Targets/Measurements

Monitoring

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Risk Identification
framework
Identify risks and their possible causes, consequences and best
practices.

Identification

Causes and
consequences

Best practices

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Risk Identification
framework
Identify risks and their possible causes, consequences and best
practices.

Identification

Causes and
consequences

Best practices

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Risk Identification
framework
Identify risks and their possible causes, consequences and best
practices.

Identification

Causes and
consequences

Best practices

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Risk Identification
framework
Identify risks and their possible causes, consequences and best
practices.

Identification

Causes and
consequences

Best practices

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Risk Identification
framework
Identify risks and their possible causes, consequences and best
practices.

Identification

Causes and
consequences

Best practices

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Risk Assessment
framework
Determine the severity and probability of risks and decide whether the
risk should be treated.

Analysis

Control measures

Result

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Risk Assessment
framework
Determine the severity and probability of risks and decide whether the
risk should be treated.

Analysis

Control measures

Result

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Risk Assessment
framework
Determine the severity and probability of risks and decide whether the
risk should be treated.

Analysis

Control measures

Result

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Losses and Incidents
framework
Identify and treat the occurrence of loss events, incidents, non-
conformities and corrective / preventive actions.

Incidents

Cause analysis

Action plan

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Losses and Incidents
framework
Identify and treat the occurrence of loss events, incidents, non-
conformities and corrective / preventive actions.

Incidents

Cause analysis

Action plan

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Losses and Incidents
framework
Identify and treat the occurrence of loss events, incidents, non-
conformities and corrective / preventive actions.

Incidents

Cause analysis

Action plan

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Internal Audit
framework
Plan and perform internal audits to ensure compliance with regulations
and rules, as well as the effectiveness of controls.

Planning

Requirements

Result

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Internal Audit
framework
Plan and perform internal audits to ensure compliance with regulations
and rules, as well as the effectiveness of controls.

Planning

Requirements

Result

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Internal Audit
framework
Plan and perform internal audits to ensure compliance with regulations
and rules, as well as the effectiveness of controls.

Planning

Requirements

Result

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Control Testing and Activities
framework
Monitor business process performance from strategic to operational
activities. Audits, best management practices and indicators provide an
overview of the real situation.

Control measures

Control audits

Measures

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Control Testing and Activities
framework
Monitor business process performance from strategic to operational
activities. Audits, best management practices and indicators provide an
overview of the real situation.

Control measures

Control audits

Measures

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Control Testing and Activities
framework
Monitor business process performance from strategic to operational
activities. Audits, best management practices and indicators provide an
overview of the real situation.

Control measures

Control audits

Measures

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Control Testing and Activities
framework
Monitor business process performance from strategic to operational
activities. Audits, best management practices and indicators provide an
overview of the real situation.

Control measures

Control audits

Measures

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Business Process Management
framework
Describe, model and execute collaborative processes.

Modeling

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Business Process Management
framework
Describe, model and execute collaborative processes.

Modeling

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Reports and Dashboards
framework
Provide communication at every stage of governance processes and
allow consulting the information in several formats.

Scorecard performance

Dashboard

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Reports and Dashboards
framework
Provide communication at every stage of governance processes and
allow consulting the information in several formats.

Scorecard performance

Dashboard

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Reports and Dashboards
framework
Provide communication at every stage of governance processes and
allow consultation of the information in several formats.

Scorecard performance

Dashboard

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Reports and Dashboards
framework
Provide communication at every stage of governance processes and
allow consultation of the information in several formats.

Scorecard performance

Dashboard

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About SoftExpert
The Company

SoftExpert is the market leader in software and services for enterprise-wide business process improvement and
compliance management, providing the most comprehensive application suite to empower organizations to increase
business performance at all levels and to maximize industry-mandated compliance and corporate governance
programs.

Founded in 1995 and currently with more than 2,000 customers and 300,000 users worldwide, SoftExpert solutions are
used by leading corporations in all kinds of industries, including manufacturing, automotive, life sciences, food and
beverage, mining and metals, oil and gas, high-tech and IT, energy and utilities, government and public sector, financial
services, transportation, logistics and healthcare.

SoftExpert, along with its extensive network of international partners, provides hosting, implementation, post-sales
support and validation services for all solutions to ensure that customers get the maximum value from their
investments.

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Thinking Global Acting Local
One of the driving forces behind SoftExpert's growth is its global footprint. Founded in 1995, SoftExpert is today a
market leader in enterprise-wide excellence and compliance application software, enabling more than 2,000 customers
and 300,000 users worldwide to operate profitably, adapt continuously, and grow sustainably. With its established
partnership network that spans every continent, SoftExpert offers customers strong service with a local approach
specific to their markets.

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SoftExpert Excellence Suite
SoftExpert provides cutting edge
Solution that integrate the
modeling, implementation,
execution, control and monitoring
of multiple business application
demands.

SoftExpert offers an integrated


suite of modules that leverage the
collaborative business
management processes to
support the continuous
improvement and optimization of
today's heterogeneous enterprise.
The solution helps leading
companies earn a competitive
edge through predictable
business and compliance
processes involving people
across departments, business
units, suppliers and customers.

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Customers

"Through the use of SoftExpert we are able to


eliminate potential errors from our processes before
they arise, which is extremely important to our
industry where performance and quality are key items
to retain demanding customers. Also the software
also ensures fully adherence to ISO TS 16949 which
is extremely important to our job.”
Cristina Pereira - IT Manager

"We have achieved improved dependability as well


as standardization in our processes to assure
measurement consistency and the required
monitoring to verify conformity in our products. This
adds enhanced safety and quality to our customers.“
Claudimar Faria - SPC Technical Support

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TAKE YOUR BUSINESS TO THE NEXT LEVEL

www.softexpert.com | grc@softexpert.com

These materials are subject to change w ithout notic e. These materials are provided by SoftExpert and its affiliated companies for informational purposes only, w ithout representation or
warranty of any kind, and SoftExpert shall not be liable for errors or omissions with respect to the materials. The only w arranties for SoftExpert products and servic es are those that are set
forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional w arranty.
Some product features and functionalities presented herein may be optional or dependent on the composition of the offer acquired. COBIT® is trademark registered by ISACA in the U.S.
and other countries.

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