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SERVICE REFERENCE
MANUAL
REVISION 0
FAX-L360 H12-2493 230V EC
FAX-L360 H12-2494 230V UK
FAX-L360 H12-2495 230V GER
FAX-L360 H12-2497 230V FRN
TELEPHONE 6 KIT H12-3773 230V HUN/POL
TELEPHONE 6 KIT H12-3774 230V CZE
TELEPHONE 6 KIT H12-3775 230V SLO
TELEPHONE 6 KIT H12-3776 230V S.A.
TELEPHONE 6 KIT H12-3813 230V GER/FRN
TELEPHONE 6 KIT H12-3823 230V EU
TELEPHONE 6 KIT H12-3824 230V UK
II. CONTENTS
CHAPTER 1 : POINTS OF DIFFERENCE FROM THE ORIGINAL MACHINE
This chapter explains the differences between this machine and the original one.
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CHAPTER 1
POINTS OF DIFFERNECE
FROM THE ORIGINALMACHINE
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1. Parts change
For details of any change in parts numbers, see the Parts Catalog.
2. Specification change
Canges have been made to the electrical circuitry, and the functions of the NCU board have
been integrated with those of the SCNT board. In this Service Reference Manual, detailed
explanations of the electrical circuitry have been omitted (to respect the decision not to disclose
detailed information in technical documentation, e.g., on ICs).
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Interface Spcifications
Serial interface (USB)
a) Specifications
Interface Type
USB Interface (Universal Serial Bus; USB Specification Release Number 1.10)
Data Transmission
Control transfer method
Bulk transfer method
Input/Output
Data signal pulled up with 3.3V
VBUS signal pulled up with 5.5V
Interface Cable
Twisted-pair shielded cable
USB standard compatible required
Material AWG No. 28, Data pair (AWG: American Wire Gauge)
AWG No. 20 to No. 28, Power distribution pair
Interface Connector
Printer-side USB standard, Series B receptacle
Cable-side USB standard, Series B plug
3 2
4 1
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b) USB interface
USB is a serial interface which connects up to 127 peripheral devices to a host computer, and transmits data at a high-
speed rate of 12Mbps. Hot plugging, in which connecting/disconnecting devices while the host or the printer is in use, is
supported. Each device is connected to a hub's port, where each port’s detection/disconnection status is returned to the
host.
Data transfer
The data transfer in USB is executed in terms of the transfer unit called a frame, a time frame of approximately 1ms, into
which the data is divided. Data is transferred by piling up these frames.
All packets begin with a SYNC (synchronizing) field to synchronize with the local clock, and are separated with an
EOP (End of Packet) field.
Frame lines begin with an SOF (Start of Frame) packet. An SOF is composed of a PID (Packet Identification Field) that
represents the type of the packet and the direction, frame number, and a CRC (Cyclic Redundancy Check) used for
error-check.
Inside a frame is a packet line containing a token packet, data packet and a handshake packet, which indicates the status
of the flow control.
A token packet is composed of a PID, an address field which can specify up to 128 addresses, an ENDP (endpoint) field,
and a CRC.
Inside a data packet are a PID, data field, CRC, and EOP.
Only a PID is present inside the handshake packet.
Packet Structure
Frame
SYNC Number CRC EOP SYNC PID ADDR ENDP CRC EOP SYNC PID DATA CRC EOP SYNC PID EOP
0 1 1 0 1 0 1 0 0 0 1 0 0 1 1 0
Data
Idle
NRZI
Idle
NRZI
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Supported Software
The following table shows the relationship between available drivers and the interfaces for this model.
FAX-L290 Suite
USB I/F
Windows 95 not
supported
Windows 98 conditionally
supported*
Windows NT 4.0 not
supported
Windows 2000 conditionally
supported*
Windows Me conditionally
supported*
Windows XP conditionally
supported*
Windows Drivers
Win98.Me LBP Printer Driver (USB supported)
Win2000.XP LBP Printer Driver (USB supported)
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3. Setting the Language and Country
When you connect the power cord to an AC outlet for the first time, you need to select the
language for the LCD display. For some countries, you also need to select the country where
you are using the FAX machine. The FAX machine automatically switches the selectable
settings and the default settings in the menus to suit the selected country.
Follow this procedure to set the language and country.
After connecting the power cord, the display changes from PLEASE WAIT to DISPLAY LAN-
GUAGE.
Once you have selected the language and country, these setting menus will not appear next
time you connect the power cord.
Normally, the country selection window will appear when the user has selected a language.
A shift to the screen, however, will not occur if the user has selected any of the following for #5
TYPE in service mode:
EUROPE2, POLAND, ASIA, SLOVENIA, SINGAPORE, CHINA, SAF, HONG KONG, N.Z,
AUSTRALIA, UK, GERMAN, ITALY, SWEDEN.
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4. Setting the Summer Time
Some countries adopt the summer time system that shifts the clock time ahead or back ac-
cording to the change in seasons. You can select if the time information in your FAX changes
to match your country summer time system and set the day and time when the summer time
begins and ends.
SYSTEM SETTING
If exactly the same date/time is selected for BEGIN DATE/TIME and END DATE/TIME, the
time is put forward/back by 1 hour repeatedly year after year.
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#1 SSSW (service soft switch setting)
SW09 (service soft switch 09: communication result display function settings)
Bit Function 1 0
0 After normal end of communications, Display No display
communications results displayed
1 After communications ending in error, Display No display
communications results displayed
2 Not used
3 Not used
4 Not used
5 Not used
6 (New)Summer Time setting No display Display
7 Not used
[Bit 6]
If Display is selected, the items associated with the summer time function will be added to
the user data, enabling the user to make summer time settings.
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5. Detecting a Residual Cartridge
5.1 Out line
This mechanism is designed to automatically cammunicate (ECM) printer information,
e.g., cartridge replacement, printer number.
Win 2000
FAX-L360 PSTN FAX English Sever
(BFT recive)
Printer information
All Bits of the other machine’s DIS must be set to [1]; in other words, the presence of a single
[0] will cause the communication to end in error.
The communication will end normally if the other party returns MCF in
response to PPS-EOP. If, however, the other machine has a problem in
compatibility in relation to BFT, it will return FDM and the communication will
NOTE end in error.
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5.2 Setting
The following items are available according to service mode settings:
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5.3 Conditions for a Call
The function is enabled when ACTIVATION is set to ON, and the number of prints and the
date currently registered will server as its starting point.
Condition 1:
When as many prints as set for PAGES under CRITERION have been made.
Condition 2:
When the cartridge runs out of toner, requiring replacement.
Condition 3:
When as many days as set for DAYS under CRITERION have been made.
Condition 4:
When a service error related to the printer has occurred.
Executing ALL CLEAR or CLEAR for Remote CRG will also clear the log data.
NOTE
Condition 1:
When the difference between the number of prints and the number of prints that previously
satisfied condition 1 reaches the registered number of prints, a BFT file will be prepared and
a call made.
If the registered number of days under condition 3 is [0], no call will be made
under this condition.
NOTE
Condition 2:
When the cartridge runs out of toner to require replacement, a call will be made.
Thereafter, no call will be made under condition 2 until the cartridge has been replaced and
the power has been turned off and then on. However, if condition 2 occurs once again when
the power is turned on after replacement of the cartridge, a call will be made.
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Condition 3:
When as many days as set pass since the day on which condition 3 is satisfied and, in
addition, when 12 hours pass since the time at which ACTIVATION is set to ON, a call
will be made.
If the registered number of days under condition 3 is [0], no call will be made
under this condition.
NOTE
Condition 4:
When a service error that is related to the printer occurs, call will be made.
Thereafter, no call will be made under condition 4 unless the error has been cleared and the
power has been turned off and then on once again. However, if condition 4 occurs when the
power is turned on once again after clearing of the error, a call will be made.
If a connection to the target machine fails when transmitting a BFT file, a shift
will be made to redialing mode. Redialing may be enabled/disabled, and the
number of redialing sessions depends on user settings.
NOTE
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5.4 BFT File
A BFT file is constructed as follows:
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6. WIRING DIAGRAM
6.1 Wiring Diagram
MEMBREN LCD
3 2 1 6 6 6
3
7 1
J3 J2 J1
7 6 5 4 3 2 1 ASF PAPER
Modular board SENSOR SENSOR
4
DS OPCNT board J4
PICKUP
S P S P
1 2 3 5 4 3 2 1 3 2 1 3 2 1
PICKUP SOLENOID
3 2 1 SOLENOID (CASSETTE) SPEAKER 3 2 1 3 2 1
J3
J2
15 1 CL CL BZ
3 2 1
3 2 1
DES
7 6 5 4 3 2 1 1 2 3 2 1 2 1 1 2 1 2 3 1 2 3
7 1 1 3 1 15 1 5 2 1 2 1 1 2 1 3 1 3
SCNT board
J15
1
1
2
3
4
4
J7 J14
J5 J6 J4 J8
1 6 1 4 1 10 1 15 1 9 5 1 1 2 3 4
1 2 3 4 5 6 1 2 3 4 10 9 8 7 6 5 4 3 2 1 5 4 3 2 1 J2
1 2 3 4 5 6 7 8 9
2
1
1
USB board
2
2
1
CASSETTE
8 1
SENSOR 1 2
9 8 7 6 5 4 3 2 1
1 2 3
1 2 9 1 1 2 3
1 2 3 4 5 6 7 8 9 10
6 5 4 3 2 1 4 3 2 1
J6 J5 J2 J201 P S
6 1 4 1 OVERFLOW PAPER
J801 802F SENSOR SENSOR EDGE
S P
3 2 1
J1
10
3 2 1
9 10
1
MOTOR
2
3
8
4
7
LASER SCANNER
J202
5
6
unit Power supply unit
6
PCNT board 5
1 2 3
7
4
3 2 1
8
3
2
9 10
2
1
1
1
J102
1
1
1
INL101
2
2
J102
2
Upper Guide
1 2 3 4 1 2 3 4
4 3 2 1 4 3 2 1
FU
2 1
2 1
1 2 TONOR H701
1 2
CARTRIDGE 2 1
1 2
INTER LOCK
J008M
4 3 2 1 1 2 3 4
TH701 2 1
M M
2
1
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Document Document
edge sensor sensor
Printer section
OPCNT board
a) SCNT board
7. ELECTRIC CIRCUIT
Reset IC
MPU
ROM
(IC4)
Driver
16M bit
(IC1)
DRAM
RTC SRAM
(SOC1)
64M bit
Main moter
(IC401)
High-voltage Fixing
Driver Dcument
Controller Controller (IC402) feed motor
Data Bus, AD16-SD0
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Address Bus, A24-SA0
Paper eject
Toner b) c)
sensor
MODEM System +3.3V +5V +24V +24V +5V
FM336PLUS controller(2/2)
(IC401) (IC8)
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General errors
• The unit does not turn on. (Evaluation criteria: Look at the actual unit.)
(1) Check the power cord connection.
(2) Check the connection between the PCNT board (J1) and power supply unit (J202).
(3) Check the connection between the SCNT board (J8) and power supply unit (J201).
(4) Check the connection between the SCNT board (J4) and PCNT board.
(5) Check the power supply unit’s fuse (F101).
(6) Replace the power supply unit.
• The buttons do not work. (Applicable test mode: Operation panel test)
(1) If the test mode can be used, check for faulty buttons.
(2) Check the connection between the OPCNT board (J2) and SCNT board (J3).
(3) Check the connection between the Membren sheet and OPCNT board (J1).
(4) Replace the Membren sheet.
(5) Replace the OPCNT board.
(6) Replace the SCNT board.
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Printing problems
• Faulty printing (Evaluation criteria: Test print is faulty.)
• The paper is not fed correctly. (Evaluation criteria: Look at the actual unit.)
The main motor does not run.
(1) Check the connection between the main motor and the PCNT board (J401).
(2) Check the main motor’s resistance. Approx.9 Ω/1 phase is normal.
(3) Replace the main motor.
(4) Replace the PCNT board.
(5) Replace the SCNT board.
4
4
1
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Scanning problems
• Faulty scanning (Evaluation criteria: Test print is good, but the copied image is poor.)
• The document is not fed.
The document feed motor does not run. (Evaluation criteria: Check it visually.)
(1) Check the connection between the document feed motor and the PCNT board (J402).
(2) Check the document feed motor’s resistance. Approx.15 Ω/1 phase is normal.
(3) Replace the document feed motor.
(4) Replace the PCNT board.
(5) Replace the SCNT board.
The document slips against the rollers. (Evaluation criteria: Check it visually. Stretched copy im-
age.)
(1) Clean the document reading section.
(2) Replace the reading section’s rollers.
The scanner unit’s sensors are defective (Evaluation criteria: The placed document or transported
document is not detected.)
(1) Check for any faulty sensors while executing the copying operation and test mode.
(2) Check the connection between the OPCNT board (J2) and the SCNT board (J3).
(3) Replace OPCNT board.
(4) Replace the SCNT board.
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CHAPTER 2
CIRCUIT DIAGRAM