Proactive Procurement using

Situation Handling Services

in SAP S/4HANA Cloud
Aishwarya Yanduri, SAP
Swetha Balusamy, SAP
September, 2018
PUBLIC
Disclaimer

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Agenda

➢ Introduction
▪ Situation Handling

➢ Situation Handling- Use Cases

▪ Contract Ready for Sourcing
▪ Pending Supplier Confirmations

➢ Future Prospects of Situation Handling

▪ Use case Scenario

➢ Key Takeaways

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 Situations Handling?

Related
Condition Actions
Information

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Introduction
Spotlight on issues requiring your attention:

Situation

Pro-active system that displays issues requiring attention

and that automatically provides all relevant information and actions in one place

Condition Related Information Actions

“Situation” captures a current business situation, its circumstances, and results.

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Use Cases
Situation “Contract ready for Source of Supply”

Purchaser(John)

Expert (Paul)
matching existing
Condition Purchase Requisitions to
Purchase contracts

Purchaser
Identified Purchase
Notification Requisitions

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Situation “Contract ready for Source of Supply”

Purchaser

Related
Information

Actions

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Situation “Pending Supplier Confirmations”
Purchaser(John)

Expert (Paul)

Confirmation of PO is
Condition
Pending

Purchaser
Aggregated Notification
Notification about Pending
Conformation

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Situation “Pending Supplier Confirmations”

Purchaser

Analyze

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Demo
Adopted Use Cases
Line of Business

▪ S/4HANA Procurement
▪ Contract ready for Source of Supply
▪ Pending Supplier Confirmations
▪ Recommend catalog item based on the free-text item usage in purchasing documents.
▪ Cash discount is at risk.
▪ Invoice is blocked and will be overdue reason.

▪ S/4HANA Produce
▪ Exception occurred for MRP material(Upcoming)

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Paradigm Shift

Classical Approach Situational and Intelligent Automation

Contextual Fiori Apps

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Background-John, A purchaser in Company X

Supplier
Price
Performance Purchase Contract 001
Manage Purchase Requisitions
Quality Purchase Contract 002
Purchase Requisitions Assigned Contract

Delivery
Supporting
Purchase Contract 003
Time 10000011/10

Purchase Contract 004

John is a Purchaser in company X. One of his daily tasks is assigning Source of Supply (SoS) to Purchasing
Requisitions (PR).

-By assigning the most suitable SoS, Tom is able to save cost and time and bring end users’
satisfaction.

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 Situation Handling and Predictive Analysis

“Contract 1 - Supplier A”
Situation Instances and
is recommended
history of actions taken • saving $10 per unit
• on-time delivery
• selected in past 10
Suppliers past performance
purchase requisition
• 99% end users are
satisfied with Supplier A
Delivery time and quality SAP Leonardo

Data Context Intelligent Predictions

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SAP S/4HANA
Situations Roadmap

2019** Later**

➢ E-Mail Notifications ➢ Customer Defined Situations

➢ Situations in CoPilot ➢ Situations in List Reports

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Key Takeaways
John Paul John’s Manager Alex

End User Business Configuration Business Owner Data Analyst

Expert

Spotlight on issues Simply adapt the Better monitor and Make Machine Learning
requiring your system to your improve your issue Consumable and
attention requirements handling Scalable
by automatically receiving by defining own Situation by supporting tracking and by leveraging Situations in
relevant information and types and easily adapting analysis S/4HANA
actions at your fingertips them

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Thank you.
Contact information:
Srividhya Ramakrishnan
Product Owner- Situations Handling Services
SAP

Aishwarya Yanduri
Developer,SAP

Swetha Balusamy
Developer,SAP