DGM App Operations

Revision 1.9

December 21, 2016

This item is the property of IGT PLC and contains proprietary, confidential and trade
secret information. It may not be transferred from the custody or control of IGT except
as authorized in writing by an officer of IGT. Neither this item nor the information
contains may be disclosed, in whole or in part, directly or indirectly, except as
expressly authorized by an officer of IGT, pursuant to written agreement.

© IGT PLC 2016. All rights reserved.

 Revision History
Rev. No. Author Date Comments
Initial Information pulled from TBlair
documents for the DGMAPP
1.0 S Helwig 1-July-2012
Operations.
Initial Release of Document.
1.1 S Helwig 31-October-2012 Minor Modifications
Updated the Bounce DGMAPP
section to reflect the proper way to
1.2 S Helwig 17-November-2012
bounce the server and verify it has
restarted correctly.
Added a section for the Application
Snapshot. And made minor updates
1.3 S Helwig 09-January-2013 to the document. Separated out the
bounce section into individual
sections.
Updated the NFS section of the
1.4 S Helwig 04-April-2013
document.
1.5 K Carey 07-October-2013 Updated for new OPS Menus
1.6 C Gates 25-March-2014 Update format
Added in Verification through
1.7 C Hawk 19-May-2014
MxVision
Updated MxVision screen to fit
1.8 K Lukomski 13-May-2015
Greece production environment
1.9 P Costello 21-December-2016 Update IGT Logo

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OBJECTIVE

The document will describe the general operation’s procedures related to the
DGMAPP Servers.

OVERVIEW
The DGMAPP Procedures Guide is a consolidation of the general operation’s
procedures to be performed on the DGMAPP server as necessary.

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Table of Contents
Revision History.....................................................................................................................i
OBJECTIVE..........................................................................................................................ii
OVERVIEW...........................................................................................................................ii
File Retention Cleanup.....................................................................................................1

Application Snapshot.......................................................................................................2

Start Application...............................................................................................................3

Stop Application...............................................................................................................3

Start NFS..........................................................................................................................4

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File Retention Cleanup
The file retention cleanup will purge files older than the retention period.

This should only be performed by management.

A proper backup must be performed before any files are purged.

_____1. The screen below displays file_cleanup.dat which designates file retention
criteria for purging. If a proper backup has been performed and you wish to
purge these files continue to step 2.
# file_cleanup.dat - Designates file retention criteria for purging
#
# KEEP (days) | DIR or FILE SYSTEM | SUBDIR MATCH (optional) | FILE SPEC (required) | (A)ll or
Just (F)iles
#----------------------------------------------------------------------------------------
31 | /log | | *.log | F
7 | /log/other_logs | | *autotasks.log | F
31 | /log/other_logs | | tivoli_autotask*.txt | F
31 | /opt/oper/util/working | | *.txt | F
1 | /usr/local/sbg/jboss/server/all/log | | console_* | F
1 | /usr/local/sbg/jboss/server/default/log | | console_* | F
1 | /var/log/jbossas/standalone | | console_* | F
7 | /usr | | heapdump*.phd | F
7 | /usr | | heapdump*.txt | F
7 | /usr | | Snap*.trc | F
5 | /tmp | | dgmapp_archived_* | F
7 | /var/dgmapp_logs | | *_archived_*.tar.gz | F
7 | /home/dgmapp_logs | | *_archived_*.tar.gz | F
7 | /tmp/dgmapp_logs | | *_archived_*.tar.gz | F

_____2. From the DGMAPP Main menu select:

1 File Operations Menu
3 File Retention Cleanup
p Purge files older then the retention days

The files from the directories listed above will be purged. The purge
will cleanup files older than KEEP days.

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Application Snapshot
On occasion it may be necessary to verify if the DGM application is
running or not running.

This can be checked by using the following options in the DGM server
menu.
_____1. To verify the application is running, log into the DGMAPP Servers. While
logged in to the Application Server as a menu user, select:
13 DGM MENU
1 DGM Application Menu
1 DGM Application Snapshot
Sample:
DGM Application Server (xxxdgmapp#) Snapshot Status:

Snapshot of Task to Check Status of Check

------------------------------------------------------------ ----------------

DGM Application is Running: YES

NFS Share is Mounted: YES

------------------------------------------------------------ ----------------

Press any key to return to the menu...

1> Verify whether the DGM Application is running or not running.

2> Verify the NFS Share is mounted.
NOTE: If the NFS Share is not Mounted contact management or
supervisors immediately.

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Start Application
On occasion it will be necessary to start the DGM application.

_____1. To start the DGM Application select the following options:

13 DGM MENU
3 DGM Application Menu
2 Start DGM Application

Sample:
Starting DGM in clustered mode...
DGM Start command issued.

The screen will output the start process and will end when the APP has
successfully started.

NOTE: If the “Started in <time>” message has not yet appeared, the
log may be tailed again using the dgm_tail_console_log
utility:

Please check that service is running, from the DGM Application

Menu, select:

1 DGM Application Snapshot

DGM Application Server (grvdgmapp#) Snapshot Status:

Snapshot of Task to Check Status of

Check
------------------------------------------------------------ -------------

DGM Application is Running: YES

NFS Share is Mounted: YES

------------------------------------------------------------
----------------

Stop Application
On occasion it will be necessary to stop the DGM application.

_____1. To stop the application, log into the DGMAPP Servers. While logged in to
the Application Server as a menu user, select:

13 DGM MENU
3 DGM Application Menu
3 Stop DGM Application

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 Shutting down DGM Application...
CMD_START = cd /usr/local/sbg/jboss/bin; sh /usr/local/sbg/jboss/bin/run.sh -c
default
Shutdown message has been posted to the server.
Server shutdown may take a while - check logfiles for completion
Waiting 10 seconds for DGM shut down to complete...

DGM application shutdown successful.

Start NFS
Authorization should be granted from management.
_____1. First confirm that the NFS Server is not running. Log into the appropriate
DGMAPP server. From the DGM Menu access the Middleware Utility Menu,
the NFS Client Menu and Snapshot the NFS Client.

13 DGM MENU
40 Middleware Utility Menu
6 NFS Client Menu
1 Snapshot NFS Client

_____2. The following screen will appear if the NFS Client is not running.
Sample:
NFS Client Status:

Hit RETURN to continue.NFS Client Script is Not Running

_____3. From the DGM Menu access the Middleware Utility Menu, the NFS Client
Menu and Start the NFS Client

13 DGM MENU
40 Middleware Utility Menu
6 NFS Client Menu
2 Start NFS Client (to background)

_____4. The following screen will appear. Hit return to go back to the NFS Client
Menu
Starting NFS Client...
Waiting 5 Seconds for Script to Startup

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_____5. Confirm the NFS Server is now running using the snapshot section of this
document.

13 DGM MENU
40 Middleware Utility Menu
6 NFS Client Menu
1 Snapshot NFS Client

The screen will appear similar to the screen below if the NFS Client is
running.
NFS Client Status:

NFS Client Script is Running

NFS Server is db2vipha

NFS Share is /usr/esshare/nfs/appshare
Mount Point is /usr/local/sbg/repository

NFS Share is Mounted: YES

The NFS Share is Mounted on this Server as the following

db2vipha:/usr/esshare/nfs/appshare on /usr/local/sbg/repository type nfs
(rw,hard,intr,tcp,timeo=1,retrans=2,addr=10.1.5.95)

Hit RETURN to continue.

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