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Lool<irlg lirrough hls wirtclow on a mild suilllner evening on 0:] Mar2012, Johr Marl<er, CEo and
[JL.rsiness head
oi /\ll( iit;lrirrgl lrrLlia l;rtsittess opr-t'ations in Cirennai sar c.rnplelely dazerl tryrng to introspect
wirat went
llr'rri''rrl5 tU rr:e:l:llii:lr tlte 1rasl gir-rry of ABC lnclia:rril iie r,eed5 to.srri tlliIgs rigitt lrrilt:.ttli.
Jolirr IVaikr:r
.r:, ,l.ry lllU() r,trr-Le(l lil'e ,rl, otlrcl 1,,16,.,c1u, 1'or JoltI Marre,, trri: tiO ol iarptt lar.ility
of t\13(- tltartrrg itrl.
'-1 :j ri:vii:ra; trttirtrrtli\ irr tlrit rnorlLng f'ollr-rwed
by a guesi lectt,ra ily ar vj!ttl6g Ljigrtit.,rrV,, 1,.-ritr: fi1e, feit
.lr,lrrr Lrr::irtnli asrtle ltis weeirencj hangover
iltrtl, ll-l i/edr': lrlti lht,:;t, was the r.rniy sorr of a Ger.n.t,r rr ri iplc,, rlat ittlj;gt in MlrKer. Urrrlrtfl jl!:
ilcn j,rrnin was lrostetl I I sevetal ( r)untrLes. lohn cl id lls pnrlary crl;catrrlri tn ljertip
''ir-ecr,
li tlr.l r:lovi'tl to [3i:iilr', g with lii:; parents ior- his lriglr sr:lroo] str,r dtes.
lle jor,ed ABC Itl /ear:;
Laili.,,,r f,4atragr:h'rc'rrr. trtirtr:c after conrpletirrg his MS irrMecirarrical Fngineering frorrr Mll arrrJ MuA
itLrrtt ilarv'ltrl iJ'sclroul. llt ir;ils frort E;rst Gerrnany ond hadexposurc of working irt tirree rjifiere.t
((lLrrltii.!, ll!,, Gt:rti'rltty:ilcl rr,rrry irr [:irrrail l]resently, lre is lhe rjouItry hercl in Teiv,,an -.
ABC. llts po5ti1lg
ir Ialr'vatl l]nve a rrc\^/ life lc, iri, rrarrcl,:rin spt:aking sktlls which he learnt as a secorrrl angrrap,e ln itigh school.
''Jolrn CharTnrdrl oit hotline" lr s :ecretarylcy L.ee shouterJ,
Itritttwit rorrllrli)iciy j1 iirtlerl, "tnriry shorrlc'l Clrairntan call nre drrect y that 1oo.rn lisilrne".
"ltllltl, cttryc.rLL tal<e the fir:,t av; l.rir e llight to Mriniclt ancJ rneet r'r'le torlrorror,v at l0 Ail/" Mr llr;rrrtzer,:
Vrlii,ar :,4)ln(ir:tri Iil()l u Iil\it JII r),liat..
tirt','1:,) arltl l1r','lii rrf liittrrt:rlr,rnai operation:. Mr. H,rwitzer opererl the clisr-ussiorl "Johrr we lr;:ve
:r'Jt'iti:ri lrrrLt loi a prt:stig,io.t: poslirg l: the c.oitntly lrr:.td oi AtlC lnclia a1 (lherulli l'hl: rril.: was, till
leat:ntly ht'li1 by Mr. Rlgili Slirtiva:ln whom yrlr: have mer ser,reral limes clLtring seltr;r rnarraggrpelt
g,rtlrcrirt;1r,,.rr'is ttnit lr.ls lriteil one r,f the nrost llrofitablr-. oncs anrl has higlrer polr-,rrti.:l Lrr grow.ir; we
, r/trl.: wili l.rt, alllt- 1l-r itltpr'r.tvt' tite rnatket sitarc to tl07 Yrru rlJy wJlL Io r,orr:,itrer explrrr]irttj llre
rlr.rtlllf.i(.]allrlrr11 far-ilriy iir(-t't'lrta or rl.;ewhere il lndia altrd exporting lile Jrro(lucts to ollters t:artc;ri A1;,1
'-ltr: v,ill ',trvi-r,l! ct
l.l{)L;r1 ;rllcrr';rtive lo our l--hila [aci ity wlrere we;]re itaving freclLlelt llroblerl)) ririe to
(r.,,"r,i ltl lrrr'lt.r:>
Uea ri n ss Te ch n
-o-lSgY-a
n d-[4-AIL€!!
Issentially, there are two nrain lypes of Bearings viz, Oil cooled (OC) and Arr cooir:d
(Ar-) Nlr;si trf
thecountr-ies where automobiles use autorlatic iransnrission, AC bearings are usetl. At plarci vrltnrr:
I r-ansnrissicn is nrarrual, rjC bearrngs will be requirr:d. Most of thc Westr:rn, i:Il atrrJ /\rlstraiiatr
nrai-kets useA(. wlrereas soLttlr Asian and part of Chinese nr.rrl(eis r-rse O(-. At, beai''in11l; hcitr
iri
re-cuction oi ernissionsand ltence ths piants whic.ir ntanr-tfacture AC get Carbon ctrrliis arld 'll:o
Ixhibit"3"gives the details of manufacturing cost of both (](. arrrl r\C bt:aritrg:,
sorne tax concessiorrs.
lhe table in [xhibit "2" givt:s the cJe.tailsof manufaclUi-lng capaltiiity o.f ali i2- Al]C lrlarlts w.r t C)C 8r
AC bearings. txhibit"4" gives the ri.etailsGeographV !vise breakup of detrancl ;rnd srinpiy r;f irofir O(-
ABC Cirr:nllai itla|lt was set |]p in ]96'l essenl ally to nrcet thc rJernartcJ of l.hr: Asl;rt, ilr;rtl<r.'i. ll'i'. r'v't;
r,ircii.second Dian,, rI Asia set L]p 3 years after tlreir Chinese piartt. Over-tlle yeats, lirr: pl.lirl rrrdrlv ir(rrrr
srrengrhto ti-engtlr and gcrr- ro be l<nown for its abilrty io nranufactrrre lriglr qL.ralily O[. lrr^arirrl,l.. []r'r 1 tt:
i:,tci of theiast milienniunt, Cireitnai factcry irer..anre a cash cow lor ccnrpicte A[3L gtor..tl; r-arttitlir irrlihr".l
ro;;line and bottom iinc ancj nrairr',arnecJ that stat.us tlrroLLghortl thcri'aft,,:r. M{l'rL ('ltl'1.) f'l llrr
r.rnpioyees o1 Chennaiitlant wer'e frorlt srLlthern part of nriia wilh 649i, Ianril' l8!'r' klr"lri"
Lr"i
wc.kilq the!'e on dcputal.ron, Ixhilrit'':"slror,',rs the organizatton 5tTllcttrre of At]( Clretrrr a: ir' \'4;r'
2i')0''l.
8-4g ffglrjlf !E!!tr a11{t1UleA-d edri p- t e a m in Ch ennaL
iiagirr-i Srinivasan, cailed'Uncle Srini'by his staif, joirred ABC bearirtgs ltrrjia. witt'rr ri lirsi riatlr:il rir
l969in Chennai as a 'YoLing Apprentice'. He rose anci becarre heact of tire Lhcnnai Piarrt ln llll)4 I:roilr
thenon, he had grown the lndia opc.rations as a gooci profitablc unit conrparecl 1.c,r olltcr A[]C tttrils
uroriclwide.
Ner:iakantan (Neeiu), loined ABC in 1.91 4 as rrachine operalor a{ter his cliplr-rrrr; i I rlirilirt'','ti'rr'
thereal'ter, ire completed his engineer ng degree in ttre evcnirg r,olicge and r.vent till llro hictat( i'Y arrrl
became COO in 1994 /r committed produclion engrneer arrd ccitr:irlorerl vcry clt,se lo lt,orl.er'', I'lt.,llir
was a very soft spr.ri<en ancl often secn r-rnable to take any loL.tgir rlet-i;itltr. llt: r,vai ilivtrr sctreltir
oltportunities by Raghu ro pui'sLie higher slLlriies in nranagement bul hr: ;ttcferrcd 1ct rctlraitr itt l':rrtl c,rti-'
trtr.hnology anci did not take any inte rcst in going for highe r slurlies itt nratragct.ttcrtl. Nrerltt w:r'; lirr: []ivntt
the resttonsibilily as in charge C[O on one or two occasions (wlrcn Raghr,r 1rypvl{ orl ltrrrg v.rr-;ttiotrr') to tr':;1
his suitability but his perforrrance was nrur-h below the acceptable leve and lrr was fornd lo ttre la, Lirtil
the aggression essential lor hoicliit;1 tltat;tosilion.
M\/LN Rao (populariy flao) was an engineer and Charl ercr-l nr.counLanl lry cilrtirt.lr,iir atrtliv-r'.
1<r.rown a:;
l!l/8 as finarrr-ial advis,tr atrrl rosc lo tlrrl frrr:;iLlritr
a fitra'tciai wizarci, He hrari s1.arl.cd lrrs r:areer rrr ABL in
of CFO i1 1994. llr: rrrarlc it very ciear thai i.rc woulrl lil<c lo coi-rtinuc a:; C-l-O rlrlly.
ljN Sreclivas {l'lNS) wa.. ; prrrre illi guy anrl 'jt)..rnt 20 ycar: 1.rlr.ts in Iite cr.itttir.ttry irr ilil ro:,e l.) lltc rrvel oi
CilP.aj iie was gut.rrt iri iris lob irui- irr.,ing; 11s1r r11pir1n,-r, hc ncv,.r c,lttttibLttr:d 1.o {rP(tr,'rtir-rtrs iirlr'.
poiicy. i-.onsirjering tlre exr eiierrce pcrfoi'rlanco showcasld hr,'irirrr CIO, Cltaitt,tart iruas i,ectt Lo 61ir,,i' lrill
ilrl exterlsiorl, Api'rrt fronl thit, tloth workers anr-1
rnanagers of factory wenton insisting that ,Uncie j,
sl-rorricl conl jnrrc SL.r, llaghu Srinivasan continued
srin
till 2009.
lrr 2tX-)!1, wltert Raghu srtrtivasan turned 65, he reaiiy
wanted to call it a day and pursue his r"eiigious
itrlt:r'e:ts irncl tratragertrrr.:nt lrad no o6ttiorr [:ut to let irim go.
But at that time, tlrey were not l(een lc)
lrTorl)otir I'jeelLr arld Ratl flatly refused to take over. Corpgrate for.1nrj no other
internal candidate who
,.,r111, '1 :l:,, \loO) f;l Sf.rri.
Johtl itrlltlrl it rlttilt:ocJcl rltat tlre enrployees oi Atlc lnctia rlost y iron\/errsc(.i in loc.al i-algtrage
larrrii &
hrrcilyevt:r lt:ed Irlglislr. Lverl when thcy spoke in Lnglrslr ocrasloniilly, rl war rlitfrcult for irjrtr
to
lrrllolv ttlt:tracce-'rrt. Dttc to tlris.lohn prcferi ed to comrlunicate rnore on enr;ril aril nr:wsletters
lo all
nlirlalp,(l: anrlworliers tlt;rn iacc to face cornntunication.
tils-! 1lgq5 of qlise nea eqlle nt
ABC r-.rtltr:ert sc'tt'ecl [ree ltrral<fasl and lrrnclr to iloor worlieTs as a part of enryrloyee berrt:lrts..]onn
rtoiir-ti.l lltar wrirl<ers spenl a lol of tirne in
(.anteen. lntnrcclrately, he issLrecl orcjers tltaL !hr tree
brctlif.l:t i;ill L.;ecloseci at B.-30 ent apCl lree iLlrclr will be rejjtl t(.teCi irorn 12 nOol r.o iDrn e,,e,.y
rt.j.v,
lltt:rtr v'r,ls a visiDleLrnhappines:; itt worl<ers aboLlt ti)e:ie rircisions, itut rro r.r1e expre:sed a1y voc,ll
re:erl 1 nt et rt.
Jol'tl tr:ed to spcnd a lc.,t of tinre witlr his immediate learlership in nreerirrgs on what are hrs icleas on
hr:v:to rtaltze lrts Goal But thest leatlr:rs forind very littlc lime to conrrnunic;rte these ideas to the nexr
lcvelrr t.,rna13ers ol to tJke any concrete sleps to irrrplerrtenl plans.
liesdtrql2!,1]
Orr 25'' Dec 2011., anerlployee diecl due to an accident in the faclory. When this news reached Johrt,
heirnnretliai.eiy orclerer-1 an investigation and sanctioned a handsonre compelrsal.ioll to tlrc
next of
kin.ilowever, since he was irr Chrisr.nlas partv and had a few drinks, he felt it inappropriate to attend
the funeral visit the fanrily'
thefunerai i1 tira-L staie ancl asked the clepartment manager to attencl ancJ
Tirc negotiation ,with Ernployee Unron on 15 Feb 12 f'ailed as the managen'rent feit iltat etrrlr oynrr'
de i.r:arics rryei-e r:nreaiisiic. Finaiiy tirc ernpioyees decirled to go un strlke, thr: flrst ti'rre
lrt lftc ir:,Lr-rry
cfABC inciia, factct''v went in'ro a lock-out
J0hn Marker sar compietely dazed trying to introslrect \//hat went wrong itt lltesr: twtl ycilrs alr(1
how caplte retrieve the situation..He contemplated on resigrring but felt thal quiltirrg ;r5 :r losor
is not righi. Hewent wrong sornewhere and he nceds trt set things right lrirnself.
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