FOREIGN TRADE UNIVERSITY

HO CHI MINH CITY CAMPUS

ANALYZE MANAGEMENT AND DEVELOPING

OF PEOPLE IN A SPECIFIC COMPANY
(known as GOD’S GYM)

Student’s name: LE BA THANH PHU

Intake: K56BFB
Index number: 1805025214

SUMMITED TO

Assoc. Prof., PhD. Tran Quoc Trung

HO CHI MINH CITY, 2019

 I. INTRODUTION.
God's gym located at Tien Giang - 85 Nguyen Huynh Đuc, district 2, My Tho city, the
first God's gymnasium in the city. It was the place for serious fitness. After that, God's
gymnasium quickly became referred to as "The Mecca of physical exertion." In 2015,
God's gymnasium received big attention once it was featured within the 5 stars feedback
from customers.

Today, God's gym has dilated its fitness profile to supply all of the newest equipments
and services, as well as exercises, personal coaching, boxing, and yoga, whereas
maintaining its core weight coaching tradition. With 2000 members, God's gym continues
to alter lives by serving to folks reach their potential.

 Mission Statement: "To enhance the standard of life within the communities we
tend to serve, through our fitness philosophy, facilities, programs, and products;
and to instill within the lives of individuals everyplace the worth of health and
fitness." We tend to are committed to extraordinary our members' fitness goals by
utilizing our made history established over the last 5 years of superior coaching,
info, support. Therefore, the best fitness organization within the city. "Service
excellence is our golden rule."

 Vision: To inspire, support, and lead each member in their effort toward a healthy,
productive, and fun life, and to supply a secure, enjoyable, energetic, pleasant, and
honest operating setting. We tend to are the inspiration and, therefore, the
leadership that may guide the Personal Trainer to be the fittest community in
Vietnam. We tend to are captivated by serving others. We tend to are an excellent
company to figure.

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 ( this is the icon of the God’s gym)

II. ACTIVITIES TO MANAGE AND DEVELOP PEOPLE.

God’s gym have tried a various ways to do as much as things to manage and
develop their staffs. Only 10 staffs doing their work, God’s gym has to know exactly
the way control them to make a better gym.
1. Motivation
 Physiological:
God's gym understands; however it's crucial for his or her workers. This includes
having an area to figure, regular monthly remuneration, comfy operating
surroundings, and essential facilities (such as equipment, supplement).

God's gym additionally provides its employees with acceptable remuneration and also
dealt with their staffs concerning the salary what proportion the team offers to induce.
God's gym additionally considers tons concerning several needs to pay the payment

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 for associate workers. God's gym is additionally a fitness centre, so that they also
provide some necessities to line their staffs’ remuneration.

Here is that the newest remuneration chart type God's gym. They additionally provide
many alternative basic salaries that depend upon staff position and experiences they
need had.

The gym additionally a fitness centre, not solely provides customers the most effective
surroundings. However, it additionally offers motivation work-place for workers.
They additionally produce several comfy workplace. The gym understands that
workers ought to suppose their company surroundings be their home too. There are
several reasons why a corporation like God's gym might need a much better workplace
for staffs:

+ Higher worker retention

This one is pretty easy. If the associate worker enjoys acting at a corporation, he or she
is additionally compelled to remain. On the opposite hand, if the assistant worker is
regularly disgruntled at work, he or she is additionally willing to go away.

+ Happy workers equal happy customers

There’s a direct link between worker satisfaction and satisfied customers. Customers
with excellent client service, which incorporates feeling cared for and appreciated. If
the associate worker is happy at work, this may shine through client service and be
mirrored in customer satisfaction.

+ Happiness encourages power

With happiness comes more considerable freedom and suppleness of the mind, that
successively promotes innovation and influence within the geographic point.

+ Versatile planning

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 God's gym additionally provides several flexibilities with their work schedule;
workers can feel less stress and might focus and concentrate once at work. This is
often not solely helpful for folks with young children, however additionally for
workers with hobbies, aged oldsters, or relationships. A positive work-life balance
creates a positive cognition that may be carried into the geographic point.

+ Resources

The gym understands that it’s vital to supply workers with edges and resources on the
far side of the fundamentals. This may not solely produce ease in their life once it
involves mentally straining selections (insurance, daycare, etc.); however, it can let
workers understand that the corporate cares concerning their upbeat.

+ A Fun geographic point

God's gym, with stronger work culture, tends to cultivate happy workers. A
characteristic of this is often a blithesome geographic point wherever workers desire.
They will joke around and build real relationships with each other.
 Self-Actualization Needs
+ God's gym takes into consideration every team member's skilled goals once
assignment tasks. They create several difficult jobs for workers. As an example, the
manager can rent someone UN agency could be a new client; this person can relish the
services, check the behaviour of staff then, write the feedback to the manager. This
ends up in the result that the manager of the gym will shrewdness their staff work
while not managers or leaders. This is often a vital manner for an organization to
empower team members so they will develop and grow.

+ On the weekend, God's gym managers additionally need to push creative from their
staff. They allow his or her individual's style of creating a perfect combo of exercises,
then competing with each other to win a prize such as money, or even a party to be
paid for.

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 ( this is the type of competition when God’s gym want their employees to do)

 Safety Needs:
Gold's gym conjointly offers its staff the right tools for the work are accessible.
Produce associate surroundings wherever people are snug complicated requests that are
dangerous. They provide teams several edges, and there are many things associated with
safety, like safe operating conditions and security.

Gold's gym conjointly employed a minimum of only a security staff at the work-place.
Not solely protective customers, however conjointly the gym's staff.

Gold's gym offers several necessary edges for associate staff such as:

1. Medical Insurance
Medical insurance is probably going a no-brainer—it’s one amongst four significant
styles of advantages most employers provide. It covers things as well as hospital and

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doctor visits, surgeries, and prescriptions. Employers sometimes cowl some of this
premium.

2. Free-access to the equipment

Because of being a gym, it needs their staffs with the most effective services. If somebody
has any issues associated with the machine, God's gym can beware of that staff and helps
them to feel higher with free-charges.

3. Free-access to the workout program

Beside training for the customers, the gym’s staff can also free to learn more information
in order to increase the quality of bringing results to the customers.

 Social needs:
God's gym forever holds several team conferences to contribute to their company.
This can be the most effective method for workers and employers to perceive one another
and find nearer. Employers additionally grasp what they ought to do and do not facilitate
the gym higher. While not cooperation, it's laborious to realize the business goals. During
a place wherever the conferences are non-existent, most of the employees can don't have
any plan of what's stepping into the organization. Most of the managers consult with their
members solely wherever there's a retardant within the organization. During this case, it's
vital to possess a team meeting ofttimes to realize the business objectives.

For example, God's gym sometimes opens several coaching programs for them to upgrade
their operating skills. God's gym invitations several foreign trainers from Amerian and
UK nations to assist their staff in improving skills with free courses.

2. Leadership
With ten staff with entirely different aspects at work, God's Gym needs to select
the appropriate leadership to keep up and increase this company. Being a Gym, God's
Gym cannot be dominant their executives or asking them for any tasks. The gym should
increase the creativeness and power of their staffs. They look for friendly, trusting, and
respectful relationships with staff. Most gym managers use a minimum of a touch of

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every trend; however, they place a lot of stress on either task on the team. Owing to edges
type, the design they're victimization is staff whose voices are detected feel valued, get
pleasure from coming back to figure and ultimately do an improved job. Coaching job
designs are valid for the semipermanent development of internal workers God's members
show promise for leadership with the proper mentoring. So, in most cases, free vogue
with specializing in employee- minded is additionally God's gym leadership recently for
over five years.

There are numerous characteristics from God's Gym to run this fitness centre from
employee-oriented vogue (Democratic)

2.1. CHARACTERISTICS:
+ Communication clear objectives. God's gym invariably focuses on relationships, well-
being and motivation. Managers can be a part of with them in most troublesome cases or
things. For instance, a sales manager of the gym creates a goal for his or her sales agents
to get five hundred thousand VND of sales every in one month.

+ God's gym creates a geographic point setting wherever staff trust their leaders and feel
loyalty toward the business and their co-workers. Productivity will increase as a result of
the staff need to return to figure day by day. They often invest time into relationship-
building through team conferences, at night, drinking beer and sharing with each other.

2.2. ALIGNMENT OF LEADERSHIP MODELS TO GOD'S FITNESS

CENTRE AND A COUPLE KINDS OF LEADERSHIP ARE APPLYING.
Fitness centre suppliers will assume several leadership roles as the vicinity of their
skilled responsibilities — an outline of four leadership models employed in the health
care trade given within the subsections that follow. An examination of their goals and
techniques can determine a model that may best cause the reforms necessary to realize the
first goal of skyrocketing worth by up care and lowering prices.

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 It is vital to state that several elements of leadership are essential to success as well
as integrity and professional- philosophical system. It is setting the vision, strategy,
operational ways and orienting resources. A selected model of leadership implicitly
includes these elements; however, it might promote alternative ways in yet execution of
the set up is accomplished.

+ Fitness center's top conversion type: They work to inspire their followers to appear
beyond their personal interests and perform above market group expectations and
structural interests. The vision and values of the transformational leader are central to the
mission of the leader. The God's gym deeply believes in the vision and values the group's
purpose. To gain followers, the gym should support his imagination and convince his
followers to accept it.

+ The type of trading leadership of the God's gym is determined based on the systems of
consolidation and punishment. This model has been thought of as the top trending
leadership model used in valuable fitness centers becoming very relevant. God's gym sets
normal goals and performance for its employees and promises to provide rewards (usually
monetary) if those standards are met. The model relies on workers' external motivation to
find their interests.

3. System
3.1. God's Gym is an efficient system owing to these reasons below:
 Those who are involved in its activity know the God’s gym. For example, the
God’s gym shares a number of tasks for every director in their fitness center; so
everyone will work together.
 The God’s gym corresponds to the structure of the organization; They will then
follow all the steps of the mission.
 The God’s gym reports deviations from the specified performance standard as
quickly as possible
 The God’s gym draws attention to the essential activities that are vital to the
organization's success

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  The God’s gym is flexible for its executives with schedules.
 The God’s gym according to the purpose of the activity with which it relates
 The God’s gym determines corrective action
 The God’s gym can be continually reviewed for everything they provide to their
staff.
3.2. Ways of management in God's gym:
God's gym has been applying three styles of ways of management. They conjointly
mix output, management through electronic and HRM control. Let see; however, they
work effectively with these kinds of management.

+ Out place control: God's gym's executives should decide what level of performance is
suitable, communicate expectations to the relevant staff, track whether or not performance
meets expectations, then build any required changes. For instance, a gaggle of post
workplace staff in God's gym were once unsuccessful in finding out that their paychecks
had been lost—by the communication Service! The corrective action was simple: they
started receiving their pay via direct deposit instead of through the mail.

Many times the stakes are a lot of higher. In early 2016, God's gym was forced to face
some facts as a part of its use of output management. Knowledge gathered by some
resources unconcealed that solely 66.6 % of God's gym's merchandise had arrived on time
throughout 2016. This performance semiconductor diode God's gym to rank dead last
among the foremost fitness centre of My Tho.. as a result of some delays are inevitable,
God's gym conjointly declared plans to workers An facebook account referred to as God's
gym staffs round the clock to assist customers whose merchandise are delayed. These
changes et al. paid off. For the second quarter of 2016, God's gym enjoyed a 100 million
VND profit, despite having to soak up a 200 million VND increase thanks to rising of
cash.

+ HRM management: God's gym has run heaps of the way to use this control.Training
and getting ready new staff for his or her role. Providing coaching opportunities (internal

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training, academic programs, conferences, etc.) to stay staff up to now in their fields.
getting ready management prospects and giving feedback to staff and managers

3.3. Varieties of management of God's gym:

The intelligence in the God's gym that they treat throughout that method, sensible or
dangerous, may not just be their reading about your business; However, indirectly your
ability to attract emotionless individuals in the future.

The God's gym refers to the process: achievement, selection, socialization, training and
development. In achievement, the God's gym can provide their goals, factors that govern
and follow a number of processes and sources. Then, moving on to the selection step, the
God’s gym can write some results of choice, giving barriers to practical choices. Next,
they provide a number of training programs for their employees to be free and grow.

III. CONCLUSION.
Although God’s gym is a energetic fitness centre these days however they've still met
some disadvantages from their leadership style and elegance of management.

Issues on their leadership prevalence (Democracy with employee-oriented style)

While democratic leadership has been delineated for best leadership fashion, it will
have some potential drawbacks. In things where the role is unclear or time is of the
essence, democratic leadership will cause communication failures and inadequacies. In
some cases, cluster members may not have the required data or experience to make
quality contributions to the decision-making method. Democratic leaders can even make
group members feel like their opinions and ideas are not taken into account, which can
reduce employee satisfaction and morale. Like other popular leaders, a democratic leader
is looking for a choice. While there are many options available in these designs, that does
not guarantee that a suitable replacement will be created. Some leaders even allow large
numbers to make a choice on their behalf, that addition will increase the probability that
incorrect calls will be made. "Workers must be in an environment where they feel
comfortable sharing an idea with their supervisor. The democratic leadership style gives

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each team member the knowledge that their opinions will be given serious consideration,
even if the idea presented does not become part of the solution. Sustainable relationship-
building work is the only way to create this internal environment.

Democratic leaders must move beyond productivity and performance to create

relationships that have meaning personally and professionally. It is this advantage that
sets them apart from the autocratic or transactional leaders that are working out there
today. A democratic leader wants to see the person succeed in addition to the project.
"according to Natalie Regoli, 2019.

The governance model can change the calculation of issues and the former can
show a mix of leadership models. Leadership aims to search with others to promote
things. Because the fitness center involves individuals who take care of others and needs
to be in line with the way we tend to treat customers and the way we work as a worker,
civil servant leadership can think of a dominant model. The leadership of civil servants is
best suited to the skilled and ethical tasks of health care providers in bringing high-value
customer care merit. Government officials focus on trust and authorization in each client's
relationship and, therefore, connect the healthcare provider group. Challenges facing the
sweet system of fitness center extend at the far end of the gym setting. Government
officials can even stimulate a necessary amendment to all stakeholders in the gym
specializing in serving others: their customers and workers. By educating health care
stakeholders to help customers and people alike, a lot of sensible nutrition systems,
providing an improved value equation for high quality and low-value care than is feasible.
This leads to god's gym needing to do one thing - avoid these drawbacks by adopting a
different design or incorporating them.

Problem with Consistent Revenue.

Revenue is the primary concern for gymnasium house owners. After all, it's what keeps
God’s gym business running. Revenue pays staff, the light bill, heat & air, new
equipments, and near to something you'll consider that's necessary to take care of your
gym. It is often troublesome owning a gym once members cancel their memberships or
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opt for not to renew. Effort members have their highs and lows looking at the time of the
year yet, which might be disagreeable once new memberships are lacking.

Dealing with owner Sanity.

All the challenges mentioned higher than will solely result in one factor if they’re not
resolved, the loss of your mental health as a gymnasium owner. Of course, nobody needs
that! You’ll notice that every one of those challenges relate to 1 another once you
understand you haven’t ready yourself for owning a gymnasium. If you aren’t analyzing
money reports to understand what your profits and losses are, the likelihood is that you
won’t have the consistent revenue required to run and maintain your gymnasium.

Maintenaning Facility

Opening a gymnasium will be expensive within the starting. Betting on the kind of
gymnasium you propose to open, the current price is about 100,000,000VND to over
1,000,000,000,000VND. However, if you manage your finances properly, you’ll see a
regular revenue stream when you get your feet off the bottom — betting on what form of
facility you will confirm what proportion you’ll pay upfront. Not solely can it's expensive
after you open a gymnasium; however, you have got to take care of it besides. If you have
got a pool at your facility, it takes some work, and many of the cleanups provide to take
responsibility. From chemical cleaners to vacuuming to testing the waters pH levels, it’s
all a part of maintaining a pleasant, clean pool for your members. Alternative typical
prices you'll be able to expect once owning a gymnasium embrace instrumentation and
cleanup provides like towels, instrumentation cleaner, paper towels, tissue paper and far
additional. Some alternative operative prices to contemplate embrace rent, permits, and
licenses.

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