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DAMON MORROW

SONY LED & LCD TV Case History


Vol.1

SONY LED & LCD TV: Memory Problems, Power Problems & Display
Problems

ImagineX ElectronicS

SONY LED & LCD TV CASE HISTORY Vol 1


1
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resulting from this information. Most of the tips and secrets given should
only be carried out by suitably qualified electronics engineers/technicians.
Please be careful as all electrical equipment is potentially dangerous when
dismantled. Any perceived slights of policy, specific people or organizations
are unintentional.

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Dedication
This book is dedicated to: Jestine Yong, Sunny, David Maltz, Teonna Flags,
and Michael Danish. I would like to give special thanks to Jestine for being
a great teacher to me and a great friend and always inspiring me to study
harder to become an Engineer of electronics. Also special thanks to David
for being my big brother and keeping my spirits up and always encouraging
me to stay fit and healthy and to go further and to never give up. Thank you

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Content
1 Documented Service Records – All Level Technicians 5

2 Quick TIPS on Sony T-con Flash and EEprom’s 7

3 SONY LED & LCD TV Main Board Firmware Upgrade 18

3 26 SONY LED & LCD TV models covered in this short case 20


history

4 The actual SONY LED & LCD TV short case history begins 21
now.

5 TV Manufacturer Reset Codes 55

6 Conclusion 63

7 Recommended Resources 64

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Documented Service Records – All Level Technicians.
Power Faults - Display Faults - Memory Errors

The following information in this SONY case history e-book was written
and compiled according to Damon Morrow's in-house service records (or
case history) of SONY LED & LCD TV failures. This e-book documents a
descent range of SONY LED & LCD TV faults including various memory
error's, display symptoms, and power failures. This SONY case history e-
book is very easy to use, and it simply lists a fair range of popular problems
and secretive fixes for SONY LED & LCD TV's. The information contained
in these pages are complete with the model number of the SONY LED &
LCD TV, the board-number of the faulty circuit, and the part-location
number of the defective component(s).

This SONY e-book is a simple and affective reference tool, revealing


components which have failed causing performance issues with SONY LED
& LCD TV's. This e-book documents known symptoms on SONY LED &
LCD TV's such as Stand-by power only, dead-no power, no start-up cycle,
double image on-screen, no audio, and much more. The components and
IC's which have failed are listed in this e-book, and they are mainly standard
parts and IC's. Standard parts such as diodes, resistors, mosfet's, NPN's,
capacitors, and IC's such as memory IC's, control IC's, and bucking IC's. The
test equipment used while compiling this SONY case history information
was a standard DVM meter (Fluke), Capacitor meter (uF/ESR) and a 60Mhz
digital Oscilloscope (the very basics all technicians use).

The scope was primarily used to troubleshoot IC chips and observe their
wave shaping performance, feedback-loops, start-pulses, duty-cycles, serial-
clock, and gate-circuits. However, in this e-book all of the troubleshooting
has been done for you, with the causes and bad parts listed.
This SONY e-book is for technicians of all levels, there are no complex
diagrams or detailed graphics involved. This e-book is not a case history of
troubleshooting and circuit evaluation (as with my other books). This e-book
is a simple case history of SONY LED & LCD TV parts failure. Again, all of
the troubleshooting work has been done for you and compiled in a simple
and easy to follow format. This e-book is written text information
correlating to shop records. There are no pictorial graphics or illustrative
diagrams used in this e-book as it is not required i.e. 'case-history'.

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Note: Below is an example of how the Service-Case-History Records of
each SONY LED & LCD TV model are laid out in this e-book, and also
shows the meaning of each category.

SONY LED & LCD TV


Service Case history Layout Example

1) TV Model Number: Model number of TV issued by TV manufacturer


(example KDL-46EX600).

2) TV Failure Symptom: The kind of problem the TV is having


(example No main power, stand-by only).

3) Faulty Board: Which board inside the TV has the failure


(example SMPS).

4) Faulty Board Number: Manufactures Part Number of faulty board


(example 1-474-219-11).

5) Board Location Number Of Faulty Part(s): The location number of the


faulty part(s)
on the SMPS-board
(example IC6501).

6) Part(s) Failure Type: The way in which the part(s) have failed
(example IC6501 no switching signal).

7) Shop Notes: (If available) shop notes relating to the repair


(example IC6501 had an internal fault and pin# 23 was burned. SMD diode
D6301 was also shorted and replaced.
(n.a. Means shop notes are not available.

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The following are basic protocols used when servicing SONY LED & LCD
TV's.

Quick Tips On SONY T-Con Flash/EEPROM's


Quick Emphasis on SONY T-Con EEPROM Faults & Firmware upgrading

With-in the professional TV repair industry, Sony LED/LCD TV's have been
known to develop flash memory or EEPROM problems, primarily on the T-
Con board. This memory problem on the T-Con board produces a small
range of display symptoms on the panel. This e-book documents secretive
case histories for a variety SONY T-Con memory issues resulting in a
display fault symptom (as well as all other Sony faults). Throughout the case
history section of this e-book you will find many T-Con solutions to known
display problems on various Sony TV models, therefore the following
information is very important to take note when servicing Sony T-Con
boards or when replacing Sony T-Con boards.

Software/Firmware upgrades are usually required on some Sony TV models


when replacing Flash/EEPROM IC chips on Sony T-Con boards or replacing
the entire T-Con board, (software/firmware upgrades are model specific).

Go to the following link for the SONY T-Con software/firmware upgrade


website: https://esupport.sony.com
In the case history section of this book you will sometimes see (Go to Sony
Support), this means go to the support link above to upgrade the T-Con
board or Main-Board.

IMPORTANT T-CON NOTE:


Use the following key-commands when servicing the memory section of
Sony T-con boards or replacing the entire T-Con board. Not all Sony T-Con's
need upgrading after repair or replacement, but a fair number of them do
require upgrades. After servicing or replacing the T-Con board (assuming the
T-con is the correct culprit) the TV should not show an error code anymore
(which is good) and if there's still no picture image on the screen......perform
the following procedure to reset the core processor on the main-board which
will be echoed by the micro-controller on the T-Con board. Both the core-
processor and micro-controller will reset their own individual
Flash/EEPROM when you use the following sequence.

Sony T-Con hidden reset key-code sequence: (use original remote control)
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Press the power button on TV. Using the remote control, hold down the Up-
Arrow key and simultaneously press the power button on the TV. The TV
will turn off, then turn back on again, after which let go of the Up-Arrow
key on the remote control. The TV will now perform in its normal function.
Note, that all fields are automatically reset to factory formatted default after
the above procedure is done.

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Micro-wire EEPROM #3

In LCD TV technology micro-wire is much older than SPI or I2C EEPROM


interfaces. This IC has two data pin-outs data-in (DI), data-out (DO), clock
input (CLK) and a featured chip-select (CS) (NU= not-used). For memory
configuration this chip has an ORG feature that determines if the format of
data is 16 bits or 8 bits. Micro-wire EEPROM's had a few 'in-circuit'
programming issues that caused T-Cons to fail quite often. This is because in
order for the Timing IC chip to read from the EEPROM, the Timing IC chip
writes a 'read' instruction to 'DI' which is followed up by the 'read' address.

When the EEPROM receives the last address bit, a dummy '0' is written to
'DO' then the data request is written on the CLK's rising edge. This causes
confusion or an unwanted interruption with the 'BUS-read' operations. This
is because when the EEPROM puts out a dummy '0' when receiving the last
address bit, the Timing IC must pull both the 'DO' & 'DI' lines to a logic-
high but it cannot do this because the address bit is 1. No amount of
firmware upgrade could permanently fix this problem.

SPI EEPROM #2
The second EEPROM interface to arrive on the LCD TV scene was the SPI
(serial Peripheral Interface) EEPROM. This chip has two lines for data
(SO/SI), clock (SCK), chip-select (CS) and ground. This chip has two other
inputs, and that is the write-protect (WP) which allows the code inside the
EEPROM to be unchanged 'logic-low', write-protect must be 'logic-high' in
order to be programmed. The (HOLD) input feature allows the Timing IC to
stop during transferring states in order to perform a more important task on
the link of the SPI which can only happen at a 'logic-low'.

One known problem with this EEPROM is that it will ignore all BUS
activity until 'HOLD' returns to a 'logic-high' and many times this SPI
EEPROM will remain stuck at 'logic-low' which means a permanent HOLD
on its operation. This causes the T-Con to shut down.

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I2C EEPROM #1
I2C means (Inter-Integrated Circuit Bus) which is the latest form of Flash
memory being used today in many SONY LED & LCD TV T-Con boards
and main boards (and other LCD/LED TV brands also). This Flash device
has a bidirectional serial-data-address line (SDA) which is where most of the
failure happens on this kind of Flash memory because it requires an open-
drain or open-collector output and the Timing IC sends a slave address on
the SDA line. An open-collector/drain means any output that’s a logic-low
will also pull the SDA at a logic-low also.

The SDA is not always released back to a logic-high because a 1 is not


always written to the Flash memories output. When this happens the Timing
IC knows something is wrong and will shut down the T-Con operation, thus
meaning the TV go's onto protect mode. These particular Flash memory
devices usually have an SDA or SCL fault. Of course there are other reasons
why Flash/EEPROM's fail.

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Why Flash/EEPROM's Fail

Note: If critical signals such as the clock signal and data-address signal are
not sustaining upon TV start up, this is a Flash/EEprom problem.

Flash/EEPROM's usually fail at the data address pins or the serial-clock pin,
but these devices also fail internally in two different ways, which affects the
EEPROM's overall functionality. The two ways in which EEPROM's fail
internally has to do with Stamina and Data- Retention.
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Stamina:
It all comes down to what the EEPROM can endure while conducting
'write/rewrite' transactions. During these transactions of 'write/rewrite' stages
the gate oxide in the floating-gate transistors of the memory cell will
eventually collect trapped electrons. There's an electric field related to the
trapped electrons, and the electric field joins with the desired electrons in the
floating gate.

All of this results in a memory stage cycle where there are no electrons
available in the floating gate (zero-state), but the gate-oxide still has a left-
over electric field. When this condition rises (because of more electrons
getting trapped) a faulty situation will occur in which it is no longer possible
for the Flash/EEPROM to distinguish between the threshold for the 'zero-
state'. As a result, the memory cell is stuck in the 'program-state'. This is the
reason why Flash/EEPROM manufacturer's will specify the amount of
'write/rewrite' cycles the Flash/EEPROM can handle (5 million read/write
cycles or more). This is what causes T-Con's and main boards to shut down,
when the Flash/EEPROM gets stuck in 'program-state'......
Data-Retention:
Data-Retention time is critical for Flash/EEPROM's which house software
that's required for the proper functionality of the T-Con board (this also
holds true for the main board as well). The Data-Retention time period is
limited in its ability to store data indefinitely. This is largely due to the fact
that during storage, the electrons that are directed into the floating gate can
drift straight through the insulator especially at high thermal temperatures.

This results in the charge being stored at the floating gate to become
discharged, and when this happens the memory cell will default back to its
'erase-state'. This will cause the Timing IC to shut down all operations on the
T-Con because the Flash/EEPROM is in a constant 'erase-stage'.

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Above Fig 3AB typical components that fail on SONY T-Con.

Flash/EEPROM's and Regulators fail more often than any other components
on SONY T-Con's.

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Above Fig 4AB typical components that fail on SONY T-Con.

Flash/EEPROM's and Regulators fail more often than any other components
on SONY T-Con's.

This concludes Quick Tips On SONY T-Con Flash/EEPROM

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Final NOTE:

Be sure to check the value of the base/gate resistors before replacing the
transistor or FET, otherwise there's no sense in installing a BJT or FET
which have damaged Base or Gate resistors because either transistor or FET
will not turn on.

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SONY LED & LCD TV Main Board Firmware Upgrade
The following are the necessary steps to upgrade various models of SONY
main-boards. You will need a flash drive, like the one shown in the photo
below which I have used for years.

Use the flash drive to plug in the USB port of the SONY LED/LCD TV. See
the example from the photo below

To acquire firmware/software upgrade go to SONY support link here:


https://esupport.sony.com

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Update Procedure:
It is important to download the proper firmware/software for the SONY TV model
your servicing.

Instructions: For Main-Board and T-Con Board Firmware Upgrading


1) Plug flash drive into USB port of PC as shown above, then go to the SONY support
link above
2) Configure or format the flash drive to FAT-32 (not NTFS)

3) Download SONY firmware to the flash drive (extract file/folder)

Note that the firmware requires the folder to be extracted too the flash drive along
with the file inside the folder. Do not extract the bin-file only.

4) Turn TV off, and insert the flash drive into the USB port of SONY TV.

5) Plug in AC cord of TV for power and wait a few seconds.

Note if the TV remains on stand-by only, press the power button on TV. If the stand-
by light indicator switches from amber to green allow the TV to run the update
process. Allow 15 minutes for the update process to complete, the TV will cycle
several reboots during the update process. If the update is successful the light
indicator will switch from amber to red.

6) When update process is complete the TV screen will message you to remove the flash
drive from the USB port.

Note if the update is unsuccessful, remove AC cord from outlet, then remove the
flash drive and start the procedure over again from #1. Be sure flash drive contacts
and USB ports are clean.

SONY LED & LCD TV Main Board Firmware Upgrade


NOTE: After a successful update process the TV may appear to function in a slow, and
delayed manner. This happens when the new firmware/software is being configured
and initialized by the micro-controllers on the main-board and T-Con board. The TV
will resume normal response time and operating speed once the firmware/software are
completely configured by the main-board and T-con board.

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26 SONY LED & LCD TV models covered in this
short case history
KDL-60EX703 LED, KDL-55X830B LED, KDL-55XBR8 LED, KDL-55NX720 LED, KDL-
55HX750 LED, KDL-55EX710 LED, KDL-55EX640 LED, KDL-52LX900 LED, KDL-
52EX700 LED, KDL-46HX800 LED, KDL-46EX700 LED, KDL-46EX723 LED, KDL-
46EX600 LED, KDL-46VL160 LCD, KDL-46W5810 LCD, KDL-46WL135 LCD, KDL-
46W2000 LCD, KDL-46W5100 LCD, KDL-46V25L1 LCD, KDL-46S2000 LCD, KDL-
46V5100 LCD, KDL-46W3000 LCD, KDL-46WL140 LCD, KDL-32L5000 LCD, KDL-
32EX600 LCD,
KDL-32BX330 LCD

“Once again here's the case history layout example”


SONY LED & LCD TV
Service Case history Layout Example

1) TV Model Number: Model number of TV issued by TV manufacturer


(example KDL-46EX600).

2) TV Failure Symptom: The kind of problem the TV is having


(example No main power, stand-by only).

3) Faulty Board: Which board inside the TV has the failure


(example SMPS).

4) Faulty Board Number: Manufactures Part Number of faulty board


(example 1-474-219-11).

5) Board Location Number Of Faulty Part(s): The location number of the


faulty part(s)
on the SMPS-board
(example IC6501).

6) Part(s) Failure Type: The way in which the part(s) have failed
(example IC6501 no switching signal).

7) Shop Notes: (If available) shop notes relating to the repair


(example IC6501 had an internal fault and pin# 23 was burned. SMD diode
D6301 was also shorted and replaced.
(n.a. Means shop notes are not available.
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The actual SONY LED & LCD TV case history
begins now.
-Power Problems, Display Problems, Memory Problems-

SONY LED & LCD TV Short Case history

1) TV Model Number: KDL-32BX330

2) TV Failure Symptom: TV will not turn fully on, stand-by only

3) Faulty Board: Main-Board

4) Faulty Board Number: A-1866-797-A

5) Board Location Number Of Faulty Part(s): U150

6) Parts Failure Type: Flash/EEPROM IC U150 no SCK signal.

7) Shop Notes: Flash/EEPROM must be programmed before install.


=================================================================

1) TV Model Number: KDL-32BX330

2) TV Failure Symptom: Picture will disappear, no tuner signal

3) Faulty Board: Main-Board

4) Faulty Board Number: A-1866-797-A

5) Board Location Number Of Faulty Part(s): U750

6) Parts Failure Type: Adjustable buck regulator chip U750 no output voltage.

7) Shop Notes: n.a.


================================================================

1) TV Model Number: KDL-32BX330

2) TV Failure Symptom: Audio cuts-off intermittently

3) Faulty Board: Main-Board

4) Faulty Board Number: A-1866-797-A

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5) Board Location Number Of Faulty Part(s): U400

6) Parts Failure Type: Audio Amp IC U400 internal problems and warmer than usual.

7) Shop Notes: A heat-sink was mounted on replacement Audio Amp IC U400.


================================================================

1) TV Model Number: KDL-32BX330

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: T99P088-01

5) Board Location Number Of Faulty Part(s): FP801, QF802, RF809

6) Parts Failure Type: Fuse FP801 open, switcher QF802 shorted, SMD resistor RF809 out of
OHM value.

7) Shop Notes: Disc capacitor CF801 was out of pF value and replaced.
====================================================================

1) TV Model Number: KDL-32BX330

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: T99P088-01

5) Board Location Number Of Faulty Part(s): FP801, QF802, BDM801, RF817, DM806

6) Parts Failure Type: Fuse FP801 open, switcher QF802 & BDM801 shorted, RF817 open,
DM806 shorted.

7) Shop Notes: Diode DM813 was also shorted and replaced.


===================================================================

1) TV Model Number: KDL-32BX330

2) TV Failure Symptom: Stand-by only, no full start-up

3) Faulty Board: SMPS

4) Faulty Board Number: T99P088-01

5) Board Location Number Of Faulty Part(s): RM891


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6) Parts Failure Type: Box wire resistor RM891 open.

7) Shop Notes: Jumper JP39 cold solder joint.


================================================================

1) TV Model Number: KDL-32EX600

2) TV Failure Symptom: No audio on all inputs

3) Faulty Board: Main-Board

4) Faulty Board Number: 1-857-593-51

5) Board Location Number Of Faulty Part(s): IC8151, C8152

6) Parts Failure Type: Audio Amp IC8151 no audio signal output, capacitor C8152 high ESR.

7) Shop Notes: Electrolytic caps C8151, C8302 very high ESR levels and replaced.
=================================================================

1) TV Model Number: KDL-32EX600

2) TV Failure Symptom: Brief start-up screen logo, then back-lights only, then shut down into
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: 1-857-712-11

5) Board Location Number Of Faulty Part(s): DD1

6) Parts Failure Type: SMD diode DD1 shorted.

7) Shop Notes: SMD diode DD2 was replaced as a service precaution. Problem rooting from
IC3.
==================================================================
1) TV Model Number: KDL-32EX600

2) TV Failure Symptom: TV fully on, back-lights only then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: 1-857-712-11

5) Board Location Number Of Faulty Part(s): F1

6) Parts Failure Type: SMD fuse F1 open.

7) Shop Notes: n.a.

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1) TV Model Number: KDL-32L5000

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-163-41

5) Board Location Number Of Faulty Part(s): F6101, Q6302, R6527, C6516

6) Parts Failure Type: Fuse F1 open, switcher Q6302 shorted, R6527 out of Ohm value.

7) Shop Notes: Disc capacitor C6516 shorted, disc-cap C6515 was replaced as a service
precaution.
=================================================================

1) TV Model Number: KDL-32L5000

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-163-41

5) Board Location Number Of Faulty Part(s): F6101, Q6302, Q6502, Q6503, IC6501

6) Parts Failure Type: Fuse F1 open, switchers Q6302/Q6502/Q6503 shorted, control chip
IC6501 dead.

7) Shop Notes: IC6501 dead switching control, at pins 14,15,16.


================================================================

1) TV Model Number: KDL-32L5000

2) TV Failure Symptom: Partial start-up then immediate shut down into protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-163-41

5) Board Location Number Of Faulty Part(s): D6104

6) Parts Failure Type: Diode D6104 shorted.

7) Shop Notes: Resonant chip IC6102 replaced as a service precaution.

=========================================================

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1) TV Model Number: KDL-32L5000

2) TV Failure Symptom: No back lights

3) Faulty Board: Inverter Board

4) Faulty Board Number: 1-857-518-11

5) Board Location Number Of Faulty Part(s): Q101, Q102, D172

6) Parts Failure Type: Switchers Q101, Q102 shorted, SMD diode D172 shorted.

7) Shop Notes: D172 connected to Q102.


==================================================================

1) TV Model Number: KDL-32L5000

2) TV Failure Symptom: Back lights only, no picture, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02832H

5) Board Location Number Of Faulty Part(s): IC6

6) Parts Failure Type: Power-Supply chip IC6 no switching signals at pins 4, and 5. No panel
voltage (18V).

7) Shop Notes: IC6 replacement chip was removed from another spare T-con board.

===================================================================
1) TV Model Number: KDL-32L5000

2) TV Failure Symptom: Intermittent audio

3) Faulty Board: Main-Board

4) Faulty Board Number: 1-857-322-33

5) Board Location Number Of Faulty Part(s): IC901

6) Parts Failure Type: Audio Amp chip IC901very hot, and jumping output voltages (internal
fault).

7) Shop Notes: IC901 was not available. Entire main board replaced.

===========================================================

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1) TV Model Number: KDL-46WL140

2) TV Failure Symptom: Stand-by only, no full start-up (only one click)

3) Faulty Board: SMPS

4) Faulty Board Number: A-1511-380-D

5) Board Location Number Of Faulty Part(s): RY6000

6) Parts Failure Type: Relay RY600 was stuck.

7) Shop Notes: Relay was replaced instead of opened and readjusted.


=====================================================================

1) TV Model Number: KDL-46WL140

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: A-1511-380-D

5) Board Location Number Of Faulty Part(s): FY6042, Q6552, Q6551, R6565

6) Parts Failure Type: Fuse FY6042 open, switchers Q6552/Q6551 shorted, resistor R6565 out of
Ohm value.

7) Shop Notes: Disc capacitor C6562 was also out of pF value and replaced.
=====================================================================

1) TV Model Number: KDL-46WL140

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: A-1511-380-D

5) Board Location Number Of Faulty Part(s): FY6042, Q6552, R6533

6) Parts Failure Type: Fuse FY6042 open, switcher Q6552 shorted, wire-resistor R6533 open.

7) Shop Notes: Switcher Q6551 replaced as a service precaution.

===============================================================

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1) TV Model Number: KDL-46W3000

2) TV Failure Symptom: Blurred double images on screen (ghost images)

3) Faulty Board: LCD Panel

4) Faulty Board Number: LTY460HT-LH1

5) Board Location Number Of Faulty Part(s): LTY460HT-LH1

6) Parts Failure Type: LCD TFT Panel LTY460HT-LH1 flex connectors detaching from gate
driver boards.

7) Shop Notes: Pressure pads installed to fix problem. TV returned in 4 days, same fault. Repair
canceled.
=====================================================================

1) TV Model Number: KDL-46W3000

2) TV Failure Symptom: Whole screen flickers intermittently

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01855H

5) Board Location Number Of Faulty Part(s): IC321

6) Parts Failure Type: V-REF Control chip IC321 output problems (scope). Check SMD caps
CG4/5/67.

7) Shop Notes: IC321 was not available. Entire T-con board replaced.

===================================================================
1) TV Model Number: KDL-46W3000

2) TV Failure Symptom: Scrambled screen with multiple pattern lines changing colors. Then
shut down.

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01855H

5) Board Location Number Of Faulty Part(s): IC3

6) Parts Failure Type: EEPROM IC3, dead at SDA pin, SMD resistor RT45 out of Ohm value.
(RT45, SDA pin)

7) Shop Notes: Flash/EEPROM must be programmed before install.

ImagineX ElectronicS
27
1) TV Model Number: KDL-46W3000

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: A-1362-549-A

5) Board Location Number Of Faulty Part(s): F6000, Q6502, Q6503, R6512

6) Parts Failure Type: Fuse F600 open, switchers Q6502/6503 shorted, resistor R6512 out of
Ohm value.

7) Shop Notes: Disc cap C6513 was out of pF value and replaced. C6514 replaced as service
precaution.
===================================================================

1) TV Model Number: KDL-46W3000

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: A-1362-549-A

5) Board Location Number Of Faulty Part(s): F6000, Q6502, Q6503, D6506, R6513

6) Parts Failure Type: Fuse F6000 open, switchers Q6502/6503 shorted, rectifier D6506 shorted,
R6513 open.

7) Shop Notes: R6512 was replaced as a service precaution.

====================================================================
1) TV Model Number: KDL-46W3000

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: A-1362-549-A

5) Board Location Number Of Faulty Part(s): F6000, Q6502, Q6503, D6000, R6009

6) Parts Failure Type:Fuse F6000 open, switchers Q6502/6503 shorted, bridge-rec D6000
shorted. R6009 open.

7) Shop Notes: Box capacitor C6018 out of uF value and replaced. R6323 also replaced as a
service precaution.

ImagineX ElectronicS
28
1) TV Model Number: KDL-46V5100

2) TV Failure Symptom: Full start-up, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02642J

5) Board Location Number Of Faulty Part(s): F1, D116

6) Parts Failure Type: SMD fuse F1 open, SMD diode D116 shorted.

7) Shop Notes: IC29 was replaced as a service precaution.


=====================================================================

1) TV Model Number: KDL-46V5100

2) TV Failure Symptom: Bad audio, static and echo

3) Faulty Board: Main-Board

4) Faulty Board Number: A-1727-315-A

5) Board Location Number Of Faulty Part(s): IC2017

6) Parts Failure Type: Power Amp Comparator chip IC2017 error boot signal at pins 20, 22, 27,
29.

7) Shop Notes: n.a.


====================================================================

1) TV Model Number: KDL-46V5100

2) TV Failure Symptom: Back light flicker once then shut down into protect mode

3) Faulty Board: Inverter Board

4) Faulty Board Number: 19.46T02.002

5) Board Location Number Of Faulty Part(s): M301

6) Parts Failure Type: Control IC chip M301 no switching signals and hot.

7) Shop Notes: SMD diode D311 also shorted and replaced.

ImagineX ElectronicS
29
1) TV Model Number: KDL-46S2000

2) TV Failure Symptom: Back lights only, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: 1-789-619-11

5) Board Location Number Of Faulty Part(s): IC202

6) Parts Failure Type: Flash/EEPROM IC202 no serial data (SDA) at pin 5.

7) Shop Notes: Flash/EEPROM must be programmed before install.


===================================================================

1) TV Model Number: KDL-46S2000

2) TV Failure Symptom: Power-up attempt, then immediate shut down into protection mode

3) Faulty Board: SMPS

4) Faulty Board Number: A-1144-543-E

5) Board Location Number Of Faulty Part(s): C6204, C6205, C6207

6) Parts Failure Type: Electrolytic capacitors C6204/6205/6207 very high ESR levels.

7) Shop Notes: C6207 slightly bulged.


====================================================================

1) TV Model Number: KDL-46S2000

2) TV Failure Symptom: Stand-by only no relay click upon power-up attempt

3) Faulty Board: SMPS

4) Faulty Board Number: A-1144-543-E

5) Board Location Number Of Faulty Part(s): R6002

6) Parts Failure Type: Wire-Wound resistor R6002 open.

7) Shop Notes: n.a.

ImagineX ElectronicS
30
1) TV Model Number: KDL-46V25L1

2) TV Failure Symptom: Full start-up, then back lights only, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01547D

5) Board Location Number Of Faulty Part(s): IC324

6) Parts Failure Type: LDO regulator dead at output pin and tab. TO-263 package style.

7) Shop Notes: CD119 was replaced as a service precaution.


====================================================================

1) TV Model Number: KDL-46V25L1

2) TV Failure Symptom: Stand-by only, no full power up

3) Faulty Board: SMPS

4) Faulty Board Number: A-1207-096-C

5) Board Location Number Of Faulty Part(s): IC6100

6) Parts Failure Type: Regulator Control chip IC6100 dead at pin #7, soft-start signal (SS).

7) Shop Notes: Diode D6103, capacitor C6109 replaced as a service precaution.


====================================================================

1) TV Model Number: KDL-46V25L1

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: A-1207-096-C

5) Board Location Number Of Faulty Part(s): FH6001, Q6500, Q6504, R6537

6) Parts Failure Type: Fuse Fh6001 open, switcher Q6504 shorted, resistor R6537 out of Ohm
value.

7) Shop Notes: Box capacitor C6004 was out of uF value and replaced. R6540 replaced as service
precaution.

ImagineX ElectronicS
31
1) TV Model Number: KDL-46W5100

2) TV Failure Symptom: Back light flicker once then shut down into protect mode

3) Faulty Board: Inverter Board

4) Faulty Board Number: A-1663-190-B

5) Board Location Number Of Faulty Part(s): Q6803

6) Parts Failure Type: Switcher Q6803 shorted.

7) Shop Notes: n.a.


===============================================================

1) TV Model Number: KDL-46W5100

2) TV Failure Symptom: No back lights, then shut down into protect mode

3) Faulty Board: Inverter Board

4) Faulty Board Number: A-1663-190-B

5) Board Location Number Of Faulty Part(s): Q6806, Q6807

6) Parts Failure Type: Switchers Q6808/Q6807 shorted.

7) Shop Notes: n.a.


================================================================

1) TV Model Number: KDL-46W5100

2) TV Failure Symptom: Back light on for a few seconds then shut down into protect mode

3) Faulty Board: Inverter Board

4) Faulty Board Number: A-1663-190-B

5) Board Location Number Of Faulty Part(s): D6814, C6815

6) Parts Failure Type: Diode D6814 shorted, electrolytic capacitor high ESR level.

7) Shop Notes: n.a.

ImagineX ElectronicS
32
1) TV Model Number: KDL-46W2000

2) TV Failure Symptom: Back light only, scrambled picture raster, then shut down into protect
mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01547D

5) Board Location Number Of Faulty Part(s): ICT5

6) Parts Failure Type: Flash/EEPROM ICT5 no serial clock data at pin #6.

7) Shop Notes: Flash/EEPROM must be programmed before install.


=====================================================================

1) TV Model Number: KDL-46W2000

2) TV Failure Symptom: Brief start-up screen, then back lights only, then shut down into protect
mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01547D

5) Board Location Number Of Faulty Part(s): IC324

6) Parts Failure Type: LDO regulator IC324 no output voltage from pin or tab.

7) Shop Notes: n.a.


====================================================================

1) TV Model Number: KDL-46W2000

2) TV Failure Symptom: No picture raster, and white screen flashing once, then shut down into
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01547D

5) Board Location Number Of Faulty Part(s): IC323

6) Parts Failure Type: Panel Power supply chip IC323 no switching voltage at pins #3, #5.

7) Shop Notes: A custom heat-sink was installed on new replacement chip IC323.

ImagineX ElectronicS
33
1) TV Model Number: KDL-46WL135

2) TV Failure Symptom: Left side of screen has no picture (black)

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01953H

5) Board Location Number Of Faulty Part(s): ICD7

6) Parts Failure Type: Panel Power supply chip ICD7 no switching voltage at pins #4, #5

7) Shop Notes: SMD diode DD14 was replaced as service precaution.


==================================================================

1) TV Model Number: KDL-46WL135

2) TV Failure Symptom: Right side of screen has scrambled noise and pattern lines (left side
normal)

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01953H

5) Board Location Number Of Faulty Part(s): IC6

6) Parts Failure Type: Flash/EEPROM IC6 no serial-clock data (SCL) at pin #6

7) Shop Notes: Flash/EEPROM must be programmed before install.


=================================================================

1) TV Model Number: KDL-46WL135

2) TV Failure Symptom: Back lights only, no raster, then shutdown into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-01953H

5) Board Location Number Of Faulty Part(s): F1, DD5

6) Parts Failure Type: SMD fuse F1 open, SMD diode DD5 shorted.

7) Shop Notes: n.a.

ImagineX ElectronicS
34
1) TV Model Number: KDL-46W5810

2) TV Failure Symptom: Scrambled picture on screen, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02937H

5) Board Location Number Of Faulty Part(s): IC45

6) Parts Failure Type: Flash/EEPROM IC45 no serial-clock (SCL) signal data.

7) Shop Notes: n.a.


====================================================================

1) TV Model Number: KDL-46W5810

2) TV Failure Symptom: No picture raster, back lights only, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02937H

5) Board Location Number Of Faulty Part(s): F1, D116, IC29

6) Parts Failure Type: SMD fuse F1 open, SMD diode D116 shorted, IC29 no output voltage.

7) Shop Notes: TV had other main-board voltage problems and customer canceled repair service.
=====================================================================

1) TV Model Number: KDL-46W5810

2) TV Failure Symptom: TV turns fully on, then immediate shutdown into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02937H

5) Board Location Number Of Faulty Part(s): ICF4

6) Parts Failure Type: Bucking regulator ICF4 no output voltage.

7) Shop Notes: n.a.

ImagineX ElectronicS
35
1) TV Model Number: KDL-46VL160

2) TV Failure Symptom: No back lights

3) Faulty Board: Inverter Board

4) Faulty Board Number: A-1536-222-B

5) Board Location Number Of Faulty Part(s): Q6603, Q6603, D6604

6) Parts Failure Type: Push-Pull switchers Q6603/Q6604 both shorted, diode D664 shorted.

7) Shop Notes: Diode D6607 also replaced as a service precaution.

=====================================================================
1) TV Model Number: KDL-46VL160

2) TV Failure Symptom: Bad audio, sound levels 'in-and-out'

3) Faulty Board: Main-Board

4) Faulty Board Number: A-1641-959-A

5) Board Location Number Of Faulty Part(s): IC2005

6) Parts Failure Type: Stereo Amp IC chip IC2005 very warm at start-up, and intermittent audio
signal output.

7) Shop Notes: This IC was not available. Entire main board replaced.

====================================================================
1) TV Model Number: KDL-46VL160

2) TV Failure Symptom: TV on with back lights only, then prompt shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: 1-857-253-11

5) Board Location Number Of Faulty Part(s): F701

6) Parts Failure Type: SMD fuse F701 open.

7) Shop Notes: n.a.

ImagineX ElectronicS
36
1) TV Model Number: KDL-46VL160

2) TV Failure Symptom: Back lights only, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: A-1564-648-A

5) Board Location Number Of Faulty Part(s): F100, IC701

6) Parts Failure Type: SMD fuse F100 open, BGA video timing processor IC701 cold solder grid.

7) Shop Notes: IC701 re-balled.


=====================================================================

1) TV Model Number: KDL-46VL160

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-089-12

5) Board Location Number Of Faulty Part(s): F6101, Q6101, Q6104, R6112

6) Parts Failure Type: Fuse F6101 open, switchers Q6101/Q6104 shorted, resistor R6112 out of
Ohm value.

7) Shop Notes: Resistor R6115 was changed as a service precaution.


====================================================================

1) TV Model Number: KDL-46VL160

2) TV Failure Symptom: Stand-by only, no start-up prompt

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-089-12

5) Board Location Number Of Faulty Part(s): IC6301

6) Parts Failure Type: Resonant PFC control chip IC6301 no switching signal to turn on boost
converter..

7) Shop Notes: Switchers Q6101, Q6104 were replaced as a service precaution.

ImagineX ElectronicS
37
1) TV Model Number: KDL-46EX600

2) TV Failure Symptom: Picture scrambles, then suddenly disappears with back lights on, then
shut down

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03500F

5) Board Location Number Of Faulty Part(s): ICE1

6) Parts Failure Type: Flash/EEPROM ICE1, no Serial-clock data (SDA).

7) Shop Notes: Flash/EEPROM must be programmed before install.


====================================================================

1) TV Model Number: KDL-46EX600

2) TV Failure Symptom: TV fully on, then back lights only, then immediate shut down into
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03500F

5) Board Location Number Of Faulty Part(s): ICS

6) Parts Failure Type: Bucking regulator ICS no output voltage. Boost circuit can not supply (-)
panel voltage.

7) Shop Notes: n.a.

===================================================================
1) TV Model Number: KDL-46EX600

2) TV Failure Symptom: Back lights only, no picture raster, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03500F

5) Board Location Number Of Faulty Part(s): F1

6) Parts Failure Type: SMD fuse F1 open.

7) Shop Notes: SMD diode D15 was leaky and replaced.

ImagineX ElectronicS
38
1) TV Model Number: KDL-46EX723

2) TV Failure Symptom: Turn TV on, blue-ish screen flicker once then shut down into protect
mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03925E

5) Board Location Number Of Faulty Part(s): F2

6) Parts Failure Type: SMD fuse F2 open.

7) Shop Notes: n.a.

====================================================================
1) TV Model Number: KDL-46EX723

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-309-11

5) Board Location Number Of Faulty Part(s): F6001, Q6503, Q6504, R6525

6) Parts Failure Type: Fuse F6001 open, switchers Q6503/Q6504 shorted, resistor R6525 out of
Ohm value.

7) Shop Notes: Resistor R6526 was replaced as a service precaution.


====================================================================

1) TV Model Number: KDL-46EX723

2) TV Failure Symptom: Stand-by only, no start-up cycle

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-309-11

5) Board Location Number Of Faulty Part(s): IC6501

6) Parts Failure Type: PFC Resonant Control chip IC6501 no switching gate signal output.

7) Shop Notes: Switchers Q6503 and Q6504 were replaced as a service precaution.

ImagineX ElectronicS
39
1) TV Model Number: KDL-46EX700

2) TV Failure Symptom: Bad audio, static, popping & snapping sounds

3) Faulty Board: Main-Board

4) Faulty Board Number: A-1763-462-A

5) Board Location Number Of Faulty Part(s): IC4200

6) Parts Failure Type: Audio amp chip IC4200 very warm upon start-up, distorted audio output
signal.

7) Shop Notes: A software update was done after servicing this main board. (Go to Sony
Support).
====================================================================

1) TV Model Number: KDL-46EX700

2) TV Failure Symptom: Picture cuts off intermittently with back lights only, shut down into
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: RUNTK4353TPZB

5) Board Location Number Of Faulty Part(s): IC501, IC106

6) Parts Failure Type: LVDS-RGB Timing processors IC501/IC106, both re-balled and re-seated.

7) Shop Notes: n.a.


===================================================================

1) TV Model Number: KDL-46EX700

2) TV Failure Symptom: Stand-by only, no relay clicking

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-212-12

5) Board Location Number Of Faulty Part(s): RY6001

6) Parts Failure Type: Relay RY6001internal mechanism stuck.

7) Shop Notes: Relay RY6001 was replaced instead of being fixed.

ImagineX ElectronicS
40
1) TV Model Number: KDL-46HX800

2) TV Failure Symptom: HDMI signal distortion on all HDMI ports

3) Faulty Board: Main-Board

4) Faulty Board Number: A-1778-906-A

5) Board Location Number Of Faulty Part(s): IC2200

6) Parts Failure Type: HDMI Interface chip IC2200 very hot with bad video signal output on
scope.

7) Shop Notes: After changing IC2200 this main board needed firmware update. Go to (Sony
Support).
====================================================================

1) TV Model Number: KDL-46HX800

2) TV Failure Symptom: TV on with sound and no back lights, then shut down into protect mode

3) Faulty Board: LED Driver Board

4) Faulty Board Number: 1-857-777-11

5) Board Location Number Of Faulty Part(s): Q2002

6) Parts Failure Type: Switcher Q2002 shorted.

7) Shop Notes: n.a.


=====================================================================

1) TV Model Number: KDL-46HX800

2) TV Failure Symptom: Back lights only, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03812A

5) Board Location Number Of Faulty Part(s): F5, D25

6) Parts Failure Type: SMD fuse F5 open, SMD diode D25 shorted.

7) Shop Notes: n.a.

ImagineX ElectronicS
41
1) TV Model Number: KDL-52EX700

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-212-11

5) Board Location Number Of Faulty Part(s): F6001, Q6501, Q6502, R6508, R6008

6) Parts Failure Type: Fuse F6001 open, switchers Q6501/Q6502 shorted, resistor R6508 out of
Ohm value.

7) Shop Notes: Also R6008 open, R6509 and SMD R6523-(Q6502) out of Ohm value and
replaced.
=====================================================================

1) TV Model Number: KDL-52EX700

2) TV Failure Symptom: Partial start-up then shut down into protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-212-11

5) Board Location Number Of Faulty Part(s): D6251

6) Parts Failure Type: Diode D6251 shorted.

7) Shop Notes: Electrolytic capacitor C6252 was replaced as a service precaution.


=====================================================================

1) TV Model Number: KDL-52EX700

2) TV Failure Symptom: Stand-by mode, then immediate protection mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-212-11

5) Board Location Number Of Faulty Part(s): IC6501

6) Parts Failure Type: PFC-chip IC6501 no enable signal, no switching signal, near 0-volts on
feedback. circuit.

7) Shop Notes: C6521 was replaced when new PFC-control chip IC6501 was installed.

ImagineX ElectronicS
42
1) TV Model Number: KDL-52LX900

2) TV Failure Symptom: Stand-by only, then immediate protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-221-11

5) Board Location Number Of Faulty Part(s): IC6501

6) Parts Failure Type: PFC-chip IC6501 no enable signal, no switching signal, near 0-volts on
feedback. circuit.

7) Shop Notes: Also check diode D6002 on this model. Electrolytic capacitor C6521 was also
replaced.
=====================================================================

1) TV Model Number: KDL-52LX900

2) TV Failure Symptom: Turn on, scrambled screen on left-side only, then back lights only, then
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: RUNTK4351TPZF

5) Board Location Number Of Faulty Part(s): IC109

6) Parts Failure Type: Flash/EEPROM IC109 dead at serial data (SDA) pin #5. Cold solder on
thermal pad.

7) Shop Notes: Be sure to properly solder the thermal pads on this VDFPN8 package style
memory chip.
===================================================================

1) TV Model Number: KDL-52LX900

2) TV Failure Symptom: Turn on, scrambled screen on right-side only, then back lights only, then
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: RUNTK4351TPZF

5) Board Location Number Of Faulty Part(s): IC111

6) Parts Failure Type: Flash/EEPROM IC111 dead at serial data (SDA) pin #5.

7) Shop Notes: Be sure to properly solder the thermal pads on this VDFPN8 package style
memory chip.
ImagineX ElectronicS
43
1) TV Model Number: KDL-55EX640

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-895-175-11

5) Board Location Number Of Faulty Part(s): F1, Q601, Q701A, R603A, C787

6) Parts Failure Type: Fuse F1 open, switchers Q601/Q701A wire-resistor R603A open, disc cap
C787 shorted.

7) Shop Notes: Spark-Gap GT2 was damaged and replaced with box cap CX4.
=====================================================================

1) TV Model Number: KDL-55EX640

2) TV Failure Symptom: Start-up attempt then immediate protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-895-175-11

5) Board Location Number Of Faulty Part(s): D950

6) Parts Failure Type: Diode D950 shorted.

7) Shop Notes: C950 was replaced and inductor coil L950 re-soldered as a service precaution.
=====================================================================

1) TV Model Number: KDL-55EX640

2) TV Failure Symptom: Turn TV on, back lights only, no raster, then shutdown into protect
mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-24877C

5) Board Location Number Of Faulty Part(s): F11, D11

6) Parts Failure Type: SMD fuse F11 open, SMD diode D11 shorted.

7) Shop Notes: n.a.

ImagineX ElectronicS
44
1) TV Model Number: KDL-55EX640

2) TV Failure Symptom: TV on for 5 seconds then, back lights only, then shut down into protect
mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-24877C

5) Board Location Number Of Faulty Part(s): QC02

6) Parts Failure Type: Regulator QC02 no output voltage. Voltage for panel data absent.

7) Shop Notes: QC01 was replaced as a service precaution.


=====================================================================

1) TV Model Number: KDL-55EX640

2) TV Failure Symptom: Start-up attempt, then screen flickers a raster, then shut down into
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-24877C

5) Board Location Number Of Faulty Part(s): DD01

6) Parts Failure Type: SMD diode DD01 shorted. No 17 volts for analog circuit.

7) Shop Notes: n.a.


====================================================================

1) TV Model Number: KDL-55EX640

2) TV Failure Symptom: TV on, scrambled screen raster with patterns various colors, then
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-24877C

5) Board Location Number Of Faulty Part(s): ICT5

6) Parts Failure Type: Flash/EEPROM dead at serial data (SDA) pin #5.

7) Shop Notes: Flash/EEPROM must be programmed before install.

ImagineX ElectronicS
45
1) TV Model Number: KDL-55EX710

2) TV Failure Symptom: TV on with scrambled voice data and scrambled text data

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03895F

5) Board Location Number Of Faulty Part(s): IC5

6) Parts Failure Type: Flash/EEPROM IC5 error at data-input/output (DI/DO) pin #5.

7) Shop Notes: Flash/EEPROM must be programmed before install.


=====================================================================

1) TV Model Number: KDL-55EX710

2) TV Failure Symptom: TV on with quick raster flicker, then back lights only, then protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03895F

5) Board Location Number Of Faulty Part(s): IC5

6) Parts Failure Type: Flash/EEPROM IC5 dead at serial-clock (SCL) pin #6. Pin #7 error at
'Hold Data'.

7) Shop Notes: Flash/EEPROM must be programmed before install. Check IC3 for proper (SCL)
also.
=====================================================================

1) TV Model Number: KDL-55EX710

2) TV Failure Symptom: Turn on TV, start-up, then back lights only then protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03895F

5) Board Location Number Of Faulty Part(s): F2

6) Parts Failure Type: SMD fuse F2 open.

7) Shop Notes: n.a.

ImagineX ElectronicS
46
1) TV Model Number: KDL-55EX710

2) TV Failure Symptom: Bad audio quality, snapping and static sound

3) Faulty Board: Main Board

4) Faulty Board Number: A-1763-462-B

5) Board Location Number Of Faulty Part(s): IC4200

6) Parts Failure Type: Audio amp chip IC4200 extremely hot, bad audio output signal on scope.

7) Shop Notes: A custom heat-sink was installed on replacement IC4200.


====================================================================

1) TV Model Number: KDL-55EX710

2) TV Failure Symptom: Stand-by only, turn on, then shut down into protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-212-11

5) Board Location Number Of Faulty Part(s): R6008

6) Parts Failure Type: Wire-wound resistor R6008 open.

7) Shop Notes: Relay RY6001 was replaced as a service precaution.

====================================================================
1) TV Model Number: KDL-55EX710

2) TV Failure Symptom: Stand-by, turn on, then immediate shut down into protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-212-11

5) Board Location Number Of Faulty Part(s): IC6201

6) Parts Failure Type: Power supply chip IC6201 no source control voltage at pins #7, and #8.

7) Shop Notes: R6201 out of Ohm value and replaced.

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1) TV Model Number: KDL-55HX750

2) TV Failure Symptom: Turn on TV, quick welcome screen, then back lights only, then protect
mode

3) Faulty Board: T-Con

4) Faulty Board Number: 1-895-192-11

5) Board Location Number Of Faulty Part(s): SDDC01, LDC01

6) Parts Failure Type: SMD diode SDDC01 shorted, inductor LDC01 out of micro-Henry value.

7) Shop Notes: If this T-Con board is replaced it will need software update. Go to (Sony
Support).
=====================================================================

1) TV Model Number: KDL-55HX750

2) TV Failure Symptom: TV has dim shadow image on left side, occasional colored vertical lines
on left side

3) Faulty Board: T-Con

4) Faulty Board Number: 1-895-192-11

5) Board Location Number Of Faulty Part(s): CN1008

6) Parts Failure Type: Connector CN1008 dirty. CN1008 cleaned and re-soldered

7) Shop Notes: Other connectors CN1005/1006/1007 were also cleaned and re-soldered.
=====================================================================

1) TV Model Number: KDL-55HX750

2) TV Failure Symptom: USB ports not responding

3) Faulty Board: Main Board

4) Faulty Board Number: A-1868-413-A

5) Board Location Number Of Faulty Part(s): IC5000

6) Parts Failure Type: USB Interface chip IC5000 hot with no detection signal on scope.

7) Shop Notes:Entire main board replaced. New software update needed for this board. Go to
(Sony Support)

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1) TV Model Number: KDL-55NX720

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-330-11

5) Board Location Number Of Faulty Part(s): F6001, Q6501, R6508

6) Parts Failure Type: Fuse F6001 open, switcher Q6501 shorted, wire-resistor R6508 open.

7) Shop Notes: Resistor R6509 also out of Ohm value and replaced.
====================================================================

1) TV Model Number: KDL-55NX720

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-330-11

5) Board Location Number Of Faulty Part(s): F6001, Q6501, Q6502, R6508, R6518

6) Parts Failure Type: Fuse F6001 open, switchers Q6501/Q6502 shorted, resistor R6508 open.

7) Shop Notes: Resistor R6518 out of Ohm value and replaced. Check resistor R6509.
====================================================================

1) TV Model Number: KDL-55NX720

2) TV Failure Symptom: Stand-by, turn on, immediate protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-330-11

5) Board Location Number Of Faulty Part(s): R6001

6) Parts Failure Type: PFC wire-resistor R6001 open

7) Shop Notes: PFC rectifier D6003 replaced as a service precaution along with R6005.

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1) TV Model Number: KDL-55NX720

2) TV Failure Symptom: Turn on TV, white screen, then power down into stand-by, then protect
mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-03929H

5) Board Location Number Of Faulty Part(s): F1

6) Parts Failure Type: SMD fuse F1 open, no data-bus.

7) Shop Notes: n.a.


=====================================================================

1) TV Model Number: KDL-55NX720

2) TV Failure Symptom: Turn on TV, back lights flicker, then shut down into protect mode

3) Faulty Board: LED-Driver Board

4) Faulty Board Number: 1-857-944-11

5) Board Location Number Of Faulty Part(s): CN1001

6) Parts Failure Type: Flat cable not seated properly in connector CN1001.

7) Shop Notes: As a service precaution all other connectors (1101/1201/1301) were cleaned and
re-seated.
=====================================================================

1) TV Model Number: KDL-55NX720

2) TV Failure Symptom: TV on, dim back lights, immediate shut down into protect mode

3) Faulty Board: LED-Driver Board

4) Faulty Board Number: 1-857-944-11

5) Board Location Number Of Faulty Part(s): PS2001, D2010

6) Parts Failure Type: SMD Pico-fuse PS2001 open, SMD diode D2010 shorted.

7) Shop Notes: n.a.

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1) TV Model Number: KDL-55XBR8

2) TV Failure Symptom: Back lights only, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02343H

5) Board Location Number Of Faulty Part(s): F1

6) Parts Failure Type: SMD fuse F1 open.

7) Shop Notes: n.a.


=================================================================

1) TV Model Number: KDL-55XBR8

2) TV Failure Symptom: Turn TV on, scrambled screen, then shut down into protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02353H

5) Board Location Number Of Faulty Part(s): IC6

6) Parts Failure Type: Flash/EEPROM IC6 no serial-clock upon start-up (SDA) pin #6.

7) Shop Notes: Flash/EEPROM must be programmed before install. Check SCL at IC8 also.
=================================================================

1) TV Model Number: KDL-55XBR8

2) TV Failure Symptom: Quick menu flash, menu text shadowing upwards, then shut down into
protect mode

3) Faulty Board: T-Con

4) Faulty Board Number: LJ94-02353H

5) Board Location Number Of Faulty Part(s): IC20

6) Parts Failure Type: RGB Matrix chip IC20 problems with VSYNC signals on scope. IC20 very
warm.

7) Shop Notes: IC20 was not available. Entire T-con replaced.

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1) TV Model Number: KDL-55X830B

2) TV Failure Symptom: Stand-by only, no start-up (relay click once) then protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-577-11

5) Board Location Number Of Faulty Part(s): IC6301

6) Parts Failure Type: Resonant IC6301 dead at pins #7, #8, no source voltage, feedback pin #2
near 0 volts.

7) Shop Notes: D6302 leaky and replaced.


====================================================================

1) TV Model Number: KDL-55X830B

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-577-11

5) Board Location Number Of Faulty Part(s): F6101, Q6503, C6509

6) Parts Failure Type: Fuse F6101 open, switcher Q6503 shorted, disc capacitors C6509 out of
pF value.

7) Shop Notes: R6511 out of Ohm value and replaced.


===================================================================

1) TV Model Number: KDL-55X830B

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-577-11

5) Board Location Number Of Faulty Part(s): F6101, Q6503, Q6504, R6528

6) Parts Failure Type: Fuse F6101 open, switchers Q6503/Q6504 shorted, resistor R6528 out of
Ohm value.

7) Shop Notes: Check for proper source voltage at pin #7, #8 of IC6301 after replacing
Q6503/6504.

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1) TV Model Number: KDL-55X830B

2) TV Failure Symptom: Stand-by only, no power-up attempt, immediate protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-577-11

5) Board Location Number Of Faulty Part(s): D6302

6) Parts Failure Type: Diode D6302 shorted.

7) Shop Notes: Resonant control chip IC6301 replaced as a service precaution.


=================================================================

1) TV Model Number: KDL-55X830B

2) TV Failure Symptom: Stand-by, then immediate protect mode

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-577-11

5) Board Location Number Of Faulty Part(s): R6720

6) Parts Failure Type: Wire-resistor R6720 open.

7) Shop Notes: Electrolytic capacitors C6522 and disc cap C6711 replaced as a service
precaution.
===================================================================

1) TV Model Number: KDL-55X830B

2) TV Failure Symptom: Dead, no stand-by power

3) Faulty Board: SMPS

4) Faulty Board Number: 1-474-577-11

5) Board Location Number Of Faulty Part(s): F6101, Q6503, IC6502,

6) Parts Failure Type: Fuse F6101 open, switcher Q6503 shorted, PFC chip IC6502 no switching
signal.

7) Shop Notes: After replacing Q6503, IC6502 still had no switching signal and was replaced.

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1) TV Model Number: KDL-60EX703

2) TV Failure Symptom: Audio static and popping sound

3) Faulty Board: Main Board

4) Faulty Board Number: A-1763-462-A

5) Board Location Number Of Faulty Part(s): IC4200

6) Parts Failure Type: Audio Amp chip IC4200 hot and distorted audio output signal on scope.

7) Shop Notes: IC4200 was replaced and a software upgrade was need for this board. (Go to
Sony Support).
====================================================================

1) TV Model Number: KDL-60EX703

2) TV Failure Symptom: Turn TV on, loud buzzing noise from speakers, then shut down into
protect mode

3) Faulty Board: Main Board

4) Faulty Board Number: A-1763-462-A

5) Board Location Number Of Faulty Part(s): IC4200

6) Parts Failure Type: Audio Amp chip IC4200 had shorted pins (solder) from other work by
another shop.

7) Shop Notes: The entire main board was replaced. When upgrading this board (Go to Sony
Support).
===================================================================

1) TV Model Number: KDL-60EX703

2) TV Failure Symptom: No tuner signal

3) Faulty Board: Main Board

4) Faulty Board Number: A-1763-462-A

5) Board Location Number Of Faulty Part(s): TB2031

6) Parts Failure Type: Threaded jack on tuner box was physically broken from inside.

7) Shop Notes: n.a.

This concludes SONY LED & LCD TV Case History

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TV Manufacturer Reset Codes
WARNING

The following information is to help TV technicians fix code problems with


various LCD TV's and Plasma TV's. Many of these TV's are mis-
programmed, locked, or in a programming mode that is not situated for
home-use. Be sure to record what the original values are before changing
them, if you enter the wrong value while the TV is in service-mode it can
cause permanent software damage to the TV and the TV will not work again.
Use this information at your own discretion and don't put the TV in service-
mode if you’re not sure what you are doing.

AKAI:
AKAI Service Menu
Method 1
Press the MENU key.
Then press the 1, 9, 7, & 9 keys.
The Service Menu will now be displayed on screen.
To exit service mode, power off the TV.

AKAI Service Menu


Method 2
Turn TV power on.
Press the MENU, 8, 2, 0, & 2, keys on the remote control.
The Service Menu will now be displayed on screen.
To exit service mode, power off the TV.

ELEMENT:
ELEMENT Service Menu:
Turn TV on..
Press menu 0000
Or press menu 1147
TV is now in service mode.

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Emerson LCD Service Menu Access Code Method 1
1. Turn the power on using the {POWER} button on the TV keypad
2. Press the {STANDBY-ON}, {2}, {7}, {1} & {MUTE} buttons on the
remote control.
3. The Service Menu will be displayed on screen.
4. To exit, press the {STANDBY-ON} button on the remote control

Emerson LCD Service Menu Access Code Method 2


1. Turn the power off.
2. Press and hold {MENU} button on the TV keypad
3. Then press the {STANDBY-ON} button on the TV.
4. The TV will turn on with the Service Menu displayed on screen
5. To exit, press the {STANDBY-ON} button on the TV.

Emerson LCD Service Menu Access Code Method 3


1. Turn the power off.
2. Press and hold {SETUP} button on the TV keypad
3. Then press the {STANDBY-ON} button on the TV.
4. The TV will turn on with the Service Menu displayed on screen
5. To exit, press the {STANDBY-ON} button on the TV.

Emerson LCD Service Menu Access Code Method 4


1. Press the {CH -} & {VOL -} buttons at same time.
2. Then press the {MENU} button.
3. The Service Menu displayed on screen.
4. To exit, turn the power off.

Emerson LCD Service Menu Access Code Method 5


1. Press the {CH+}, {CH -} & {VOL +} buttons at same time.
2. Then press the {MENU} button.
3. The Service Menu displayed on screen.
4. To exit, turn the power off.

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FUNAI:
FUNAI Service Menu:
Funai LCD Service Access Code
Method 1
Turn the TV power on using the POWER key on the TV.
Press the STANDBY-ON, 2, 7, 1, & MUTE keys on the remote control.
The Service Menu will be displayed on screen.
To exit service mode, press the STANDBY-ON key on the remote.

HAIER:
HAIER Service Menu:
Haier ******************************************
Bring the menu up, move the hi lite-bar to “audio” then enter 8893 on
remote keys
(Another method for Haier)
Press the 'Menu' key
Then enter 8893
Press "OK". The TV is now in factory mode
To "Exit" from service mode, press the 'Exit' key on the remote control

HP:
HP Service Menu:
While the LCD TV is on, unplug the AC power cable.
Then while pressing the INPUT & VOL down keys on the remote,
plug the AC power cable back into the wall outlet.
When it powers up you will see a small letter "k" appear in brackets on the
screen.
Then on the TV, press and hold down the VOL down & CH down keys and
release.
CH up & CH down keys navigate through screen menu.
VOL up & VOL down keys adjust various field values.
Turn the TV off to exit the Service mode.

HITACHI:
HITACHI Service Menu:
There are many Hitachi reset codes try either one until the right code works.
Hitachi TV Service Method 1
Turn the TV power on.
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Press the MENU, MENU, 8, SELECT, keys on the remote.
The Service Menu will be displayed on screen.
Use the UP DOWN keys to select items.
Use the LEFT RIGHT keys to change the data.
Press the EXIT key to exit the Service mode.

Hitachi TV Service Method 2


Turn the TV power off.
Press and hold the INPUT key on the TV then press the POWER key.
Hold both keys until the TV turns on with the Service Menu displayed on
screen.
Use the UP DOWN keys to select specific field options.
Use the LEFT RIGHT keys to change data values.
Press the EXIT key to exit the Service mode.

JVC:
JVC Service Menu:
JVC LCD/PLASMA Service Access Code method 1
Press the MENU key and go to the User Menu screen, make sure that the
indicator arrow is positioned and highlights "Picture Control".
The keys on the top part of the remote are set to TV & VCR.
Put the sleep timer to "0" minutes and while its being displayed on screen,
simultaneously press the VIDEO STATUS & DISPLAY keys.
The Service Menu will be displayed on screen.
Use the number keys {1-9} used to select a particular category.
Use the CH up CH down keys to select various options.
Use the VOL up VOL down keys to change initial settings.
Use the MUTING key to save the settings.
Press the BACK key to exit Service Menu.

LG:
LG Service Menu:
Press and hold <OK> keys on remote as well as the OK key on TV panel for
a few seconds and the service menu will be on the TV screen.
For some LG TV models, it may be required to press "Menu" keys on
remote and TV panel simultaneously for a few seconds to get too the service
menu. In a few TV models, both methods work and they open different
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service menus.
If the service menu requires a password, enter 0000 (four zeros).
If 0000 doesn't work, use 7777 or 0413 or 8741 or 8743 or 8878.
Now you can easily make changes to your desired settings.
To save the data changes, press <OK> key on the remote.

MITSUBISHI:
MITSUBISHI Service Menu:
Power on the TV, then press Menu 123 or menu 2470
The above code (123, or menu, 2470) is most popular but there are
many codes available for accessing service menu in various Mitsubishi TV
models.
You can try following codes one by one until you get access to service
menu:
(Other Mitsubishi Reset Codes)
Mitsubishi Service Menu Method 1
MENU 0 1 5 7
Mitsubishi Service Menu Method 2
MENU 0 3 5 3
Mitsubishi Service Menu Method 3
MENU 0 3 5 7
Mitsubishi Service Menu Method 4
MENU 1 2 5 7
Mitsubishi Service Menu Method 5
MENU 1 2 5 9
Mitsubishi Service Menu Method 6
MENU 1 3 7 0
Mitsubishi Service Menu Method 7
MENU 2 3 5 6
Mitsubishi Service Menu Method 8
MENU 2 3 5 7
Mitsubishi Service Menu Method 9
MENU 2 3 5 8
Mitsubishi Service Menu Method 10
MENU 2 3 5 9
Mitsubishi Service Menu Method 11
MENU 2 4 5 7
Mitsubishi Service Menu Method 12
MENU 8 2 5 7
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PHILIPS:
PHILIPS Service Menu:
Turn TV on
Reset is achieved by holding the "Menu" key, for approximately 5 - 15
seconds.
The menu key should be located on or around the frontal area of the set.
(Another method for Philips is)
Turn TV on.
Push menu, select”Features”then select”current software info” push 062596-
info on remote
then push info again then ”initialize" appears in red and changes color to
green then
complete and ready for data change. Push power button to exit service mode.
The above code (062596) is most popular but there are many codes available
for accessing service menu
in various Philips TV models. You can try following codes one by one until
you get access to service menu:
(Other Philips Reset Codes)
062597, Menu, Info, Status
061596, Menu
061597, Menu
162596, Menu, Status
123654, Menu

Philips Extra Tech Tips:


How TO EXIT Philips TV out of 'Store Mode'
Turn on the TV then press "Menu" Scroll down to "Installation" once in
installation.
Go down to "Preferences"option
Once your in "Preferences", go down to "Location" option
In Location there is the choice to change this from "Store Demo" to "Home
Use"
Press "OK" on the remote control for "Home Use or Store Use.

PIONEER:
PIONEER Service Menu:
Turn the TV off/in standby....press home menu key.
Approximately 5 seconds turn the TV on , Integrated Menu will be displayed
on screen.
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Hold Display key until Final Setup appears in the top menu.
Use arrow left or right until 'yes' appears in lower section of menu.
Hold enter until menu disappears from screen.
Wait approximately 60 seconds.
Power the TV off and unplug from the wall outlet for 5 or more minutes.
(Another method for Pioneer)
Press the INPUT key on the remote.
The input list will appear on screen.
Then press the 0 9 1 7 keys on the remote.
To exit service mode, press the EXIT key on the remote.

PROSCAN:
PROSCAN Service Menu:
Turn TV on.
On the customer menu go to the setup, then select parental control menu,
enter 0000 then select “clear channel list”. TV is now reset in service mode.

RCA:
RCA Service Menu:
Turn TV on
Press Menu, 1147,
TV is now in service mode.

SANYO:
SANYO Service Menu:
Press and hold vol down key on TV, press and hold number 1 key on remote,
volume status bar will go to halfway and Then TV shuts off.
Turn the TV back on then you will see the first time setup screen menu.

SYMPHONY:
SYMPHONY Service Menu:
Turn TV On.
Press Source or Input Key, then 2580
TV is now in service mode.

TOSHIBA:
TOSHIBA Service Menu:
Toshiba LCD Service Code
Press the {MENU} key on the remote.
Then Highlight the "Picture" icon.
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Press the 9 3 0 1 keys on the remote.
The OK key will access/navigate through various modes
VOL up, VOL down, {P+} & {P-} keys move through options and change
values.
To exit service mode, press the MENU key.

VISION QUEST:
VISION QUEST Service Menu:
Turn TV On.
Press Source or Input key, then 2580
TV is now in service mode.

WESTINGHOUSE:
WESTINGHOUS Service Menu:
Unplug the AC power from the LCD TV.
Wait approximately 35 seconds
Then plug AC cord back in LCD TV.
Now press and hold the power key (on the lower left hand side on the TV)
for approximately 15 seconds
The Westinghouse logo will appear. Then go to "Menu" then "Settings"
scroll down to "Factory Reset" then click "Yes".
This method is also to fix HDMI ports not working on these particular TV's.

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Conclusion

This manual is dedicated to the greatest technicians David Maltz, Jestine


Yong, Sunny, Teonna Flags and Micheal B Danish. For any questions or
concerns with SONY LED & LCD TV Case Histories Volume 1 you can
email me at damon@plasmatvrepairguide.com

All material and illustrations in this manual are original, written, compiled,
and illustrated by Damon Diode at Tech Society in USA.

To your success,

Damon C Morrow
Author of “SONY LED & LCD TV Case Histories Vol 1” and
Plasma TV Repair Guide
LCD TV Repair Secrets
LCD TV SMPS Repair
LCD TV Mainboard Power Faults
Samsung SMPS Case History
Sanyo LCD TV Case History
Emerson LCD TV Short Case History
Toshiba LED/LCD TV Repair case history 1

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Recommended Resources

Electronics Repair Ebooks

1) http://www.jestineyong.com/resources-2/

List Of Electronics Spare Part Suppliers


http://www.jestineyong.com/category/electronic-suppliers/
http://www.ebay.com
http://www.shopjimmy.com
http://www.encompassparts.com
http://www.iccfl.com
http://www.aliexpress.com

Electronics Repair Forum


1) http://forum.eserviceinfo.com
2) www.Repairworld.com
3) http://www.tv-forums.com/
4) http://www.edaboard.com/
5) http://www.tv.quuq.org/

Electronics Repair Websites


1) www.ElectronicRepairGuide.com
2) www.Anatekcorp.com
3) www.Epanorama.net/links/repair.html

Kent Liew’s Electronics Repair Ebooks

1) http://www.jestineyong.com/repairing-guides-by-kent/

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