Basic Grammar for Call Center Agent

Simple Subject = a noun or pronoun which tells who or what performs the action in a
sentence.
Examples:
My favorite uncle is visiting us this week.
My scary Halloween costume was a hit in the party.
The black dogs ran across the beach and jumped into the water.
Bright meteors streaked across the sky.

Simple Predicate = a verb or verb phrase that tells what subject is or does.
It doesn’t give any more information about the verb or verb phrase, which is why the
predicate is considered “simple.”

Examples:

I saw a hawk out the window.

The movie featured a salsa dancing.
They went to a play on Saturday afternoon.
Emily returned from her trip to Japan.

Complete Subject = the simple subject, or the main word or words in a subject,
along with any of the modifiers that might describe the subject.

Examples:

Bean burritos make a great deal.

Joshua’s road bike is much faster than his mountain bike,
My friend, Suki, is a great basketball player.
Thai peppers can be extremely hot.

Complete Predicate = a verb or verb phrase plus all the words that give more
information about it that tells what the subject is or does.

Examples:

Tamara adopted a new puppy.

The rain poured down from the sky.
The singer finished her last song.
Liam hit a homerun.
Root Word = a word that can be made into a new word by adding a prefix or a suffix.

Examples:

Modifiers = give description a description about a word or phrase such as how green
describes grass in the phrase green grass.

Modifiers may be single word (adjectives, adverbs, nouns, and verbs), phrases, or
clauses.

Examples:

The dog is playing in the green grass. (Green describes the grass.)
Walking slowly to the store, saw a puppy and a kitten. (Slowly describes the manner
of walking.’
Wait for me in the parking area. (Parking tells what the area is for.)
I am talking to the man in the mirror. (In the mirror describes the man.)

Prepositional Phrase = includes a preposition, its object (noun or pronoun that

follows the preposition), and any modifiers of the object.

It functions as either adjective phrases or adverb phrases to modify other words in a

sentence. It answers Which one? What kind? How? Where? When? To what extent?
Common prepositional phrases include about, after, at, before, behind, by, during, for,
from, in, of, over, past, to, under, up, and with.

Example:

The boy with him is his son.

The bracelet in the storefront window is the one I want.
He stayed at the cabin by the river.
The store at the corner sells sandwiches.

Verb Phrase = consists of an auxiliary, or helping, verb and a main verb.

The helping verb always precedes the main verb. The helping verb includes forms of
be (such as am, is, are was were, being, been), forms of have, has and had, forms of
do, does, and did, forms of can (such as could, will, would, and shall), forms of should
(such as may, might, and must).

Examples:
Despite our reservations, we did go out in the snowstorm.
Uma is coming with us to the movie.
We will distribute pamphlets as part of our presentation.
Ethan should take his watch to get repair.

Participial Phrase = includes the participle (either a present participle or past

participle), plus any modifiers and compliments.

Examples:

Sweeping across the night sky, the bats hunted their prey.
Quickly checking over his answers, Patrick handed in his test just before time run
out.

Infinitive Phrase = a verb form that typically begins with the word to.
It includes infinitive, plus any modifiers and compliments.

Infinitive and infinitive phrases can function as nouns, adjectives, or adverbs in a

sentence. As nouns, they can act either as subjects, direct objects, predicate
nominatives.

Examples:

To dance is thrilling for me.

To see the northern lights in person is incredible.
Corry wants to sing.
My dog needs to take a walk.