ASSIGNMENT/ TUGASAN

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BBNP4103
PERFORMANCE APPRAISAL
PENILAIAN PRESTASI
SEPTEMBER SEMESTER 2019

SPECIFIC INSTRUCTION / ARAHAN KHUSUS

1. Answer in Malay or English. /

Jawab dalam bahasa Melayu atau bahasa Inggeris.

2. Number of words : 2500 – 3000 words excluding references. /

Jumlah patah perkataan : 2500 – 3000 patah perkataan tidak termasuk rujukan.

3. Submit your assignment ONCE only in a SINGLE file. /

Hantar tugasan SEKALI sahaja dalam SATU fail.

4. Submit your assignment ONLINE. /

Tugasan ini dihantar secara ONLINE.

5. Submission date : 4 th November 2019 until 17th November 2019. /

Tarikh Penghantaran : 4 hb November 2019 sehingga 17 hb November 2019.

6. This assignment accounts for 60% of the total marks for the course. /
Tugasan ini menyumbang sebanyak 60% dari jumlah markah kursus.

ASSIGNMENT QUESTION

PURPOSE

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The objective of this assignment is to enhance the ability of students to evaluate the
industry practice of performance appraisal compared to the one recommended by
management scholars. Students may stand a chance to compare the right and wrong
practice in their current organisations. This assignment exposed student with critical
and analytical thinking. Student may not reveal their organisation name. This
asignment was designed for the purpose of academic exercise only.

REQUIREMENT

Read the following article based on survey result conduct recently in one of MNC
company in Malaysia.

Title : 60% employees say performance appraisals are a waste of time, 70% say no idea
how they are evaluated

Organisations need to make staff appraisals more transparent and useful as most
employees are neither fully conversant with the process nor do they see them as a
worthy task to perform. Times Jobs survey, on 'The Performance Review Puzzle', of
more than 1,200 employees in various kinds of organisations found majority of the
employees reveal performance reviews in their organisations were not clear, bias and a
waste of time. 60 per cent employees said the performance review was a waste of
time. Most employees were not even fully aware of the process of evaluation. 70 per
cent said they did not know how they were evaluated. Not surprisingly, 85 per cent
were not aware of the end-to-end process of performance review. 90 per cent found
performance review forms complex and cumbersome. Outcome of appraisals indicated
35 per cent were satisfied while 25 per cent were rarely satisfied.
Question 1
Briefly discuss how your current organisation conduct a performance appraisal. Explain
the overall process. You are required to interview at least 5 – 10 of your colleagues to
get their feedbacks on how they feel about their past experiences.

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 (30 marks)
Question 2
Based on the findings gathered from the survey, write a memo to your Head of Human
Resource on how you think about the current practice and suggest recommendations
for future improvements.
(30 marks)

[Total: 60 marks]

SOALAN TUGASAN

TUJUAN

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Objektif tugasan ini adalah untuk meningkatkan keupayaan pelajar dalam menilai amalan
prestasi penilaian industri berbanding dengan yang disarankan oleh cendekiawan
pengurusan. Pelajar mungkin berpeluang untuk membandingkan amalan yang betul dan
yang salah dalam organisasi semasa mereka. Tugasan ini mendedahkan pelajar dengan
pemikiran kritis dan analisis. Pelajar tidak perlu mendedahkan nama organisasi mereka.
Tugasan ini direka untuk tujuan latihan akademik sahaja.

KEPERLUAN

Baca artikel berikut berdasarkan hasil kajian kaji selidik baru-baru ini di salah satu syarikat
MNC di Malaysia.

Tajuk: 60% pekerja mengatakan penilaian prestasi adalah membuang masa, 70%
mengatakan tidak tahu bagaimana mereka dinilai

Organisasi perlu membuat penilaian pekerja dengan lebih telus dan bermanfaat kerana
kebanyakan pekerja tidak begitu mahir dengan proses tersebut dan tidak melihatnya
sebagai tugas yang berbaloi untuk dilaksanakan. Times Jobs, 'Tinjauan Prestasi Prestasi'
ke atas 1,200 pekerja di temu duga dari pelbagai jenis organisasi melaporkan majoriti
pekerja memberi alasan bahawa penilaian prestasi dalam organisasi mereka adalah tidak
jelas, bias dan membuang masa. 60 peratus pekerja berkata penilaian prestasi adalah
satu pembaziran masa. Kebanyakan pekerja tidak menyedari sepenuhnya proses
penilaian. 70 peratus berkata mereka tidak tahu bagaimana mereka dinilai. Tidak
menghairankan, 85 peratus tidak mengetahui proses sebenar penilaian prestasi mereka
dari awal hingga akhir. 90 peratus mendapati penilaian prestasi adalah kompleks dan
rumit. Hasil penilaian menunjukkan 35 peratus berpuas hati manakala 25 peratus tidak
berpuas hati.

Soalan 1

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Bincangkan secara ringkas bagaimana organisasi semasa anda menjalankan penilaian
prestasi. Jelaskan keseluruhan proses. Anda perlu menemubual sekurang-kurangnya 5 -
10 rakan sekerja anda untuk mendapatkan maklum balas mereka tentang bagaimana
perasaan mereka tentang pengalaman masa lalu mereka.
(30 markah)

Soalan 2
Berdasarkan hasil yang diperolehi daripada tinjauan, tulis memo kepada Ketua Sumber
Manusia anda tentang bagaimana anda berfikir tentang amalan semasa dan cadangkan
syor-syor anda untuk masa depan.
(30 markah)

[Jumlah: 60 markah]

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 ATTACHMENT
ASSIGNMENT RUBRICS
BBNP4103 PERFORMANCE APPRAISAL / SEPTEMBER 2019

Unsatisfactory/ Tidak
memuaskan
Criteria/ Weight/ Excellent/Cemerlang Good/Baik Fair/Sederhana Poor/Lemah Or/atau Max
Kriteria Pemberat No response/ Tiada Marks
respons
4 3 2 1 0
Conceptual understanding 3.75 Demonstrate a clear and Demonstrate a clear Demonstrate limited Demonstrate lack of Demonstrate poor 15
deep understanding of understanding of the understanding of the understanding of the understanding of the
the question and question and objective question and objective question and objective question and objective
objective

Pemahaman konsep Menunjukkan Menunjukkan Menunjukkan Menunjukkan Menunjukkan

pemahaman yang jelas pemahaman yang jelas pemahaman yang terhad kekurangan pemahaman pemahaman yang lemah
dan mendalam tentang tentang soalan dan tentang soalan dan tentang soalan dan tentang soalan dan
soalan dan objektif objektif objektif objektif objektif

Contents 3.75 Topic chosen are Topic chosen are Topic chosen was less Topic chosen are not Topic chosen are not 15
interesting and relevant somewhat interesting interesting and relevant interesting and relevant relevant to the
to the assignment and relevant to the to the assignment. to the assignment assignment
assignment

Kandungan Topik yang dipilih Topik yang dipilih agak Topik yang dipilih kurang Topik yang dipilih tidak Topik yang dipilih tidak
menarik dan relevan menarik dan relevan menarik dan relevan menarik dan berkaitan berkaitan dengan
dengan tugasan dengan tugasan dengan tugasan. dengan tugasan tugasan

Analysis of the issues 3.75 Insightful and thorough Thorough analysis of the Limited analysis of the Lack of analysis of the No analysis on 15
analysis of the pre – pre –departure training pre –departure training pre –departure training pre –departure training
departure training

Analisis isu-isu Analisis tepat dan teliti Analisis menyeluruh Analisis terhad terhadap Kurangnya analisis Tiada analisis terhadap
mengenai latihan pra- mengenai latihan pra- latihan pra-berlepas terhadap latihan pra- latihan pra-berlepas
berlepas berlepas berlepas

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Suggestion for trainings 3.75 Insightful and thorough Thorough suggestions Limited suggestions for Lack of suggestions for No suggestions for 15
suggestions for trainings for trainings training training training

Cadangan untuk latihan Ketepatan analisis Analisis menyeluruh Analisis terhad mengenai Kurangnya analisis Tiada analisis mengenai
terhadap cadangan mengenai cadangan cadangan latihan mengenai cadangan Cadangan latihan
latihan latihan latihan

Total/ Jumlah 15 60