DGEstE

Direção-Geral dos Estabelecimentos Escolares

Direção de Serviços da Região Centro

AGRUPAMENTO DE ESCOLAS DE OLIVEIRA DE FRADES

MOD 1- Comunicação em Restauração no.4 (10ºTRB)

I
TAKING BAR ORDERS
Dialogue no 1
Barman: Good afternoon, sir. What can I get you?
Peter: A bottle of beer, please. What would you like, Joan?
Joan: A vodka and tonic, please.
Barman: Would you like ice and lemon in that, madam?
Joan: Yes, please.
Barman: Shall I charge this to your room?
Peter: Yes, please.
Barman: May I have your key card, please?
Peter: Oh yes, here you are
(…) Barman: That`s € 11, sir. Could you sign here, please?
Dialogue no 2
Barmaid: Here you are, sir, a small whisky and a mojito. Shall I charge it to your room?
Guest: No, I`ll pay cash. How much is that?
Barmaid: That comes to € 9 50.
Guest: Thanks, here, keep the change.
Barmaid: Thank you, sir.
Dialogue no 3
Barman: Good evening, madam. What can I get you?
Guest: A beer and a mineral water, please
Barman: Would you like draught or bottled beer?
Guest: Bottled, please.
(…)
Barman: Here you are. Are you a guest at the hotel, madam?
Guest: No, I`m not. How much is that?
Barman: Sixteen Euros, madam.
Guest: I`ll pay by Credit Card, here you are.
Barman: Thank you.

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Bar material
Shaker Jigger
Flute

Manual juicer
Mixing glass Liquor glass

Icepick manual

Bar spoon Old-fashioned glass

Cocktail glass

Strainer Tumbler
Beverage
Water (Mineral, still, sparkling) Lemonade
Wine (white, red, port) Vermouth
Brandy Rum
Cocktail Whisky
Tea Liqueur
Coffee (black, white) Milk
Beer (ale, stout, draught) Refreshment
Tonic Aperitif
Orange juice Soda
Milkshake

Adjectives
Wine: red, white, dry, medium dry, sweet
Beer: draught, bottled, large, small
Spirits: large (double), small (single)
Water: sparkling, still

To Remember
Would you like ice and lemon?
May / Can I have your key card, please?
What`s your room number, please?
Are you a guest at the hotel?
No thanks, I`ll pay cash.
Thanks, here it is, keep the change.
Welcome the guest Good afternoon, __________. / Good evening, ________.

Enquire __________ would you like? / What can I get you?

Explain the choice The house cocktail ______ excellent

I`m _________, we don`t have that whisky. / I`m _________ there`s

Apologise
no more of that beer

Offer an alternative … but we do have this one

Serve the drinks _______ you are, sir. / Your drinks, madam.

______ I have the bill, please? / How ____________ is it? / That

The bill
comes to 18€
Can I _______ by credit card/cheque? / Are you staying in the hotel?
Method of payment
/ Shall I _________ it to your room?

The tip Please ______ the change.