Started on Sunday, March 17, 2019, 10:10 PM

State Finished
Completed on Sunday, March 17, 2019, 10:19 PM
Time taken 9 mins 28 secs
Points 10.00/10.00
Grade 40.00 out of 40.00 (100%)
Question 1
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The latest ERP solutions are designed with a focus on __________.

Select one:
a. client–server architectures and custom-designed apps
b. Web-based architecture and VPNs
c. social collaboration and accessibility from mobile devices
d. manufacturing, distribution, retail, and service

Question 2
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A formal business plan must be in place before the CRM project begins. The business plan
should include an assessment of each of the following factors except ________.
Select one:
a. clear and precise cost–benefit analysis and tangible benefits
b. expected intangible benefits
c. clear understanding of how to put an existing CRM on mobile devices
d. risk assessment of all of potential pitfalls related to people, processes, and technology

Question 3
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Which of the following is not one of the factors holding companies back from implementing HR
SaaS solutions to efficiently transform and improve the HR function?
Select one:
a. Security
b. Quality of service
c. Concern about integration with in-house applications
d. Costs

Question 4
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The U.S. GAAP Financial Reporting Taxonomy is an electronic dictionary of business reporting
elements used to report ________.
Select one:
a. The value of assets
b. Business data
c. Sales
d. Taxes

Question 5
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_______ is a process that insures that operations meet data validity standards. For instance,
information systems that process checking accounts will only allow unique check numbers for
each transaction—and reject duplicates.
Select one:
a. Atomicity
b. Consistency
c. Isolation
d. Durability

Question 6
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All of the following are enterprise social networks or platforms except ________.
Select one:
a. Chatter
b. Jive
c. Oracle Social Network
d. Salesforce

Question 7
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Implementing an enterprise system is challenging because it requires extensive organizational

changes. Which of the following is not one of the required changes?
Select one:
a. Redesign of business processes
b. Hiring many IT staff skilled in the latest technologies
c. Changes in how people perform their jobs
d. Integration of various information systems

Question 8
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One use of hot data is _________ marketing, which refers to online advertising that “appears” on
the screens of consumers’ devices based on their location, behavior, interests, or demographic
information.
Select one:
a. social media
b. push-through pay-per-click (PPC)
c. pull-through ads
d. highly targeted

Question 9
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Consumer product and retail industries lose about $40 billion annually, or 3.5 percent of their
sales, due to __________.
Select one:
a. Fraud
b. Compliance failures
c. Supply chain inefficiencies
d. Quality control failures

Question 10
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________ helps production managers better use information to execute manufacturing plans.
Select one:
a. CIM
b. EOQ
c. QC
d. TQM