LAHORE GARRISON UNIVERSITY

ASSIGNMENT NO. 3

“Human Resource Management (HRM)”

Associate Lecturer: Ms. Sofia Safdar

Class: ‘BSCS-4A’

Group Member: SELF

Submitted By: Subhan Khan

Roll No: Fa-17/BSCS/417

 ‘DEFINITION OF A MANAGER’

Question No 1: Who is manager?

A manager is a person responsible for supervising and motivating employees and for directing the
progress of an organization.
‘DUTIES & RESPONSIBILITIES OF MANAGER’

Question No. 2: What are the duties and responsibilities of manager in a

organization?

 The manager is an employee who is responsible for planning, directing and overseeing the
operations and fiscal health of a business unit, division, department, or an operating unit
within an organization. The manager is responsible for overseeing and leading the work
of a group of people in many instances.
1. Primary Objectives of the Manager:
 Health and safety of the workforce.
 Carrying out and attaining the mission and the goals of the business unit managed.
 Development of a superior workforce.
 Development of the department.
 Development of an employee-oriented company culture that
emphasizes quality, continuous improvement, key employee retention and
development, and high performance.
 Personal ongoing self-development and personal growth as an employee.
2. Primary Responsibilities of a Manager:
 Plan staffing levels.
 Work with Human Resources staff to recruit, interview, select, hire, and employ an
appropriate number of employees.
 Provide oversight and direction to the employees in the operating unit in
accordance with the organization's policies and procedures.
 Coach, mentor, and develop staff, including overseeing new employee
onboarding and providing career development planning and opportunities.
  Empower employees to take responsibility for their jobs and goals. Delegate
responsibility and expect accountability and regular feedback.
 Consciously create a workplace culture that is consistent with the overall
organization's and that emphasizes the identified mission, vision, guiding
principles, and values of the organization.
 Lead employees using a performance management and development process that
provides an overall context and framework to encourage employee contribution
and includes goal setting, feedback, and performance development planning.
 Lead employees to meet the organization's expectations for productivity, quality,
continuous improvement, and goal accomplishment.
 Provide effective performance feedback through employee recognition, rewards,
and disciplinary action, with the assistance of Human Resources, when necessary.
 Maintain employee work schedules including assignments, job rotation, training,
vacations and paid time off, telecommuting, cover for absenteeism, and overtime
scheduling.
3. 10 Day to Day Responsibilities of a Manager:
When entering a management position, you can expect the following ten day to day
responsibilities:
a. Daily Operations: The primary role of a manager is to ensure the daily
functioning of a department or group of employees.
b. Staffing: Most employers expect their managers to interview, hire, and train new
employees.
c. Set Goals: A manager articulates both short and long-term goals to ensure a
company’s longevity.
d. Liaising: Although a manager typically oversees a group of employees,
managers also effectively communicate with their bosses and convey the
necessary information to the various company parties.
e. Administration: Managers complete administrative work and correspond with
other departments.
f. Delegation: Effective managers have confidence in their employees and
delegate tasks according to the department’s needs.
 g. Motivate: As a leader, a manager motivates staff and creates an environment
where employees thrive.
h. Enforcing Policy: Managers enforce company policy to cultivate an
environment that makes employees hold one another accountable for their
actions.
i. Training: If new technologies or systems are introduced to business, employers
turn to managers to train employees.
j. Evaluation: To encourage satisfactory work, managers evaluate data and
employee performance.
4. The duties of the Manager:
Have you ever witnessed the "plate spinner" at the circus? This is the individual who
places a breakable dinner plate on a stick and starts it spinning. The entertainer repeats
this task a dozen or more times, and then runs around and striving to keep all of the plates
spinning without letting any crash to the floor. On many occasions, the role of manager
feels a great deal like this "plate spinner." The manager’s functions are many and varied,
including:
 Hiring and staffing.
 Training new employees.
 Coaching and developing existing employees.
 Dealing with performance problems and terminations.
 Supporting problem resolution and decision-making.
 Conducting timely performance evaluations.
 Translating corporate goals into functional and individual goals.
 Monitoring performance and initiating action to strengthen results.
 Monitoring and controlling expenses and budgets.
 Tracking and reporting scorecard results to senior management.
 Planning and goal-setting for future periods.