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AUSTRALIAN

healthdirect provides free, trusted


HOW HEALTHDIRECT
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hours a day, 7 days a week.
CAN HELP YOU
It’s an emergency – what do I healthdirect GP who can provide advice over the and easy access to Australia’s most comprehensive
do? phone. directory of health services and providers. Search
results are based on location, allowing you to find
If you think you need an ambulance or your injury I need help to access healthdirect the closest doctor, pharmacy, physio, etc.
or illness is critical or life threatening, call triple
zero (000) for an ambulance immediately. If you have a hearing or speech Where can I get reliable health
impairment, call the National Relay Service information online?
I need health advice – do you have a on 1800 555 677 and ask to be transferred to
helpline? healthdirect. The healthdirect website provides trusted online
If English is not your main language and you need information about a huge range of health issues,
Yes, we have. Call the helpline free* on 1800 022 an interpreter, call TIS National on 131 450 and ask including conditions, symptoms, treatments, the
222. Our registered nurses are available 24 hours a to be transferred to healthdirect. health service and more.
day, 7 days a week to provide advice when you’re We work closely with Australia’s leading health
not sure what to do – whether you should see a Can I get health advice online? organisations and all our information goes through
local GP, manage the condition at home, or go to a comprehensive clinical review.
an emergency department. Yes, use healthdirect’s online Symptom Checker.
It will guide you through a set of easy questions to Does healthdirect have a mobile app?
The doctor’s surgery is closed – can I help you understand your symptoms and provide
advice on what to do – whether you should see a We certainly do! You can download the
still get help? local GP, manage the condition at home, or go to healthdirect app from Google Play or iTunes.
an emergency department. The app provides convenient access to trusted
Yes, you can. Call the helpline free* on 1800 022
222 for information on where to go to get help in health information and allows you to check your
your area. If there are no GPs open near you, our Where’s my nearest health service? symptoms and find a health service at the tap of
registered nurses may offer you a call back from a a key.
The healthdirect service finder gives you quick

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