In order to become our agent, there are criteria, conditions and

steps that you must follow:

1 You need to have a legal and well-known business in your country

You need to hold the necessary licenses for the travel and tourism industry
and for organizing Umrah pilgrimage trips. Licenses must be issued from
authorities with jurisdiction. You must have:
– In-effect trading record (showing the activity)

– Authorization to practice the activity of tourism, or permit from the Ministry of Religious

2 Endowments, or any authority with jurisdiction in your country

– Copy of the passport of the agency owner/ general manager/ the person authorized to sign
contracts

– Your contact information (the addresses / telephone numbers / fax / e-mail / Mobile
numbers)

3 You need to be an international IATA member and your membership must

be valid during the year of contract

If you have previously worked in the field of Umrah, we must check that
4 there is no reason for your business to be stopped or that no penalties have
been issued to you by the Ministry of Hajj, or the Saudi Ministry of Interior

5 Choose Alhussam Company as your authorized Saudi Umrah agent to

provide your Umrah services
6 Sign a Umrah service contract with Alhussam Company (four copies are
required)

You must submit a letter of guarantee (issued from your bank) on behalf of
Alhussam Company for the amount of 200,000 SAR (only two hundred
7 thousand Saudi Arabian Riyals) as a minimum. This is to guarantee your
good performance and adherence to the instructions of the Ministry of Hajj
in Saudi Arabia.

You must authenticate all your papers from the relevant authorities in your
country, and if documents are in a language other than Arabic, these must be
8 translated by a certified translation office and then authenticated by the
Ministry of Foreign Affairs in your country, and then by the Saudi Embassy
in your country.

9 You must deliver all of the above papers after authentication and Swift
warranty to us at Alhussam Company

10 We will review the issued letter of guarantee with the local correspondent
banks

All authenticated papers received from you (the overseas agent) will be
11 authenticated by the Ministry of Foreign Affairs within the Kingdom of
Saudi Arabia.

12 We will present your completed application to the Ministry of Hajj in Saudi

Arabia after submitting it to the automated system for Umrah

After following-up with your activation, we will receive two copies of the
13 contract. One copy will be delivered to you (the external agent) and the other
copy will be retained by us, Alhussam Company
 Based on the contract received, you (the overseas agent) must contact the
14 Saudi embassy in your country in order to obtain a username and password
for the Saudi Foreign Ministry.

Your username and password will be used for the automated system for

15 Umrah. You must choose the appropriate software for your device. You
must then feed the system with the names of pilgrims who wish to perform
Umrah

We, Alhussam Company, will inform you (the overseas agent) of the laws

16 and regulations that you must follow and you must communicate these laws
and regulation to all of your pilgrims. Your pilgrims must abide by these
laws and regulations.

You (the overseas agent) must always communicate with our sales,
marketing and central reservation team in order to make all the necessary

17 arrangements for hotel reservations, transportation or any other services

required. We must open files for all of these reservations prior to any
marketing/ advertising activities carried out by you (the overseas agent) in
your country

Once you have completed feeding the automated system for Umrah with all
the pilgrims’ names and their full data, you must forward this information

18 using the system to Alhussam Company for review. We will issue an invoice
for the group that must be paid within 3 business days. Alternatively, you
can transfer the amount to us, and we Alhussam Company will pay it on
your behalf.

Once the invoice has been paid, and payment is received, the automated
19 system for Umrah will issue serial numbers for each pilgrim named in the
group.
 You (the overseas agent) must enter each serial number on the Ministry of
20 Foreign Affairs website for each pilgrim then upload recent pictures for each
pilgrim and link them to their serial numbers, then print the bar code

You (the overseas agent) must review the Saudi Arabian Consulate in your

21 country in order to hand-in original passports and documents that describe

the family relationship of each pilgrim (Mahram) in order to obtain a Umrah
visa on each passport.

You (the overseas agent) must confirm flights and the final status of booked
22 accommodation in both Makkah and Madinah with our central reservation
team.

You (the overseas agent) must feed the automated system for Umrah with
the visa numbers obtained from the Saudi Arabian Consulate in your
country, as well as the arrival and departure dates of each pilgrim. You must
23 include the port of entry and flight information so that our operations team
can meet and greet your pilgrims at the airport, then provide them with their
contracted services throughout the length of their stay in the Kingdom of
Saudi Arabia