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Strictly Confidential
Order Management
Once your product goes online, your items are purchaseable and you will receive orders through an
email and it is also updated on seller center. We recommend you to check seller center daily in order to
ensure your orders are confirmed and shipped out on time for best customer satisfaction. You can check
your orders on seller center by:
You also click “+” in front of each order or Order nr. to see more details.
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Order Management
Once you click on to the “+” sign, you will see the
following:
1. customer information
2. product code
3. seller SKU,
4. product image
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Order Management
Once you click Ready to Ship, a winder will appear. Kindly click on “Create Package”
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Order Management
Going back to the order overview page, you will find the
recent order in the ready to ship section. If you are a
drop off seller, kindly drop off the package at your
respective drop off location. If you are a pick up seller, a
representative from third party logistics will appear at
your doorstep.
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Order Management
4
2
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Order Management
Carrier manifest
This is an example of a printed carrier manifest. It contains the list of items which will be shipped by the
third party logistics provider. Sellers are required to get the driver’s signature as proof of delivery.
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Order Management
In accordance with our claim conditions and for the safety of product fragility, sellers are required
to pack goods with an outer box. The box should be in perfect durability condition.
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