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HiPath 3000
HiPath 5000
Software Manager
User Manual
SWMTOC.fm
For internal distribution only Contents
Contents 0
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For internal distribution only General Information
Introduction
1 General Information
1.1 Introduction
Software Manager can be implemented for the communication systems HiPath 2000, HiPath
3000 and HiPath 5000. It allows you to perform the following tasks:
● Display system software versions
● Update system software
● Create system software backups
With the Software Manager you can quickly and efficiently analyze all the main HiPath compo-
nents with a Web browser. In addition, you can determine which components are assigned to
which individual HiPath nodes.
And you can invoke additional serviceability web services such as the Inventory Manager from
the portal page. With Inventory Manager, you can quickly obtain a complete overview of all in-
tegrated components and installed applications in the HiPath network.
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For internal distribution only General Information
Introduction
The Software Manager enables you to identify and update the system software of the various
components within this system.
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An additional Software Manager property is its ability to create central backups. The following
diagram displays how this feature works.
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For internal distribution only General Information
Structure of this Manual
... the OK button ... Buttons and menus are shown in bold type.
... file global.cfg... Files or directories appear in Courier font.
<Wildcard> Entries or information, which can vary depending on the situation
at hand, appear in angle brackets.
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For internal distribution only Getting to Know the Software Manager
The portal
From this page you can access the following serviceability web services for the HiPath network:
● Inventory Manager
With the Inventory Manager, you can quickly obtain a complete overview of all integrated
components and installed applications in the HiPath network.
● Software Manager
The portal page can also be reached from the programs listed there. Use the Portal icon in the
toolbar to do this.
The visibility of additional serviceability web services on the portal page depends on
> whether they have been registered with the portal.
2.2 Login
The Software Manager runs automatically once the server has been started up and remains
active in the background. As soon as the Software Manager is accessed with the browser, the
Login dialog appears.
The ideal Software Manager display can be achieved by setting the screen resolution to
1024x768 pixels or higher.
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2.2.1 Logging on
The link to the Software Manager can be called up via the portal page.
If the connection has been established via HTTP (port 8280), you can establish a
> connection via the HTTPS protocol (port 8443) by using the
Authentication via SSL link. Unlike HTTP, all data transferred is now encrypted.
If there are problems with the HTTPS connection, use HTTP access instead. For se-
curity reasons, however, the HTTPS connection should be the preferred connection
to the server.
Cookies and JavaScript must be enabled in your browser settings for the pages to
display correctly.
If a proxy server is being used and you need to bypass it, see section A.2, “Bypass-
ing the Proxy Server”.
You can log into the system by entering the username and password which have been assigned
to your HiPath system. This data entered is then verified via the DB Feature Server.
1. Enter your username and password in the respective fields. The password entered is hid-
den by asterisks.
User names and passwords are centrally administered for the entire system by
> HiPath Manager E. With the help of this program, you can change usernames
and passwords.
For more information on the assignment of usernames and passwords, please
refer to the HiPath Manager E documentation.
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For internal distribution only Getting to Know the Software Manager
Login
2. Click the Login button. The data is updated and the Software Manager is activated.
If error messages such as "Incorrect user name and/or password" are displayed
> after you have logged in, follow the instructions in the error message.
After 30 minutes of no activity, the connection between the browser and the system
> is automatically disconnected. If you want to perform further actions with the Soft-
ware Manager, you must log in again.
Once you have successfully logged in, you will see a message showing when the system infor-
mation was last updated. Press OK to confirm it.
If error messages are displayed on the screen after successfully logging in, for ex-
> ample, “There are defective backups. Please check the status of the last backup”,
follow the instructions in the error message.
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The Software Manager interface consists of HTML pages, which can be opened with an HTML
browser (Internet Explorer V5.01 or later or Firefox 1.0.1). This means that the Software Man-
ager is platform-independent and can run on all current operating systems.
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The interface
If the work area and action menu cannot be fully displayed due to the size of the
> browser window, horizontal or vertical scroll bars appear at the edges and you can
use them to scroll the section displayed.
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Display
The tables are displayed in the work area. If the table cannot be fully displayed due to its size,
scroll bars appear at the right and/or bottom edge of the table.
Sort key
You can sort the table columns in ascending or descending order by clicking a column header.
The current sort sequence is displayed in the column header:
– (A>Z): Alphabetically ascending
– (Z>A): Alphabetically descending
Some columns cannot be used as sort keys (for example Upgrade status).
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The interface
Marker
Information displaying the status of the individual components is represented by colors with the
following meanings:
Marker Status
Red Error/unreachable (Fault)
Yellow Busy/progress in %
Green OK
Empty field No activity (Idle)
Select
To select a component, place a checkmark in the Select column.
You can activate/deactivate all table entries with the Select all checkbox.
If there is more than one option to choose from, a drop-down list will appear in the table. Click
the arrow next to the selection window and select the desired option.
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2.3.4 Toolbar
In the Software Manager toolbar you will find buttons with which you can open the help menu
and the start page regardless of the selected menu.
Opens the portal page (see also section 2.1, “The portal”).
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For internal distribution only Requesting System Information
Updating system information
If changes have been made to the HiPath network or its components before the Soft-
> ware Manager is activated, we recommend that you manually trigger a system infor-
mation request as automatic updates are performed every 24 hours.
If a node cannot be accessed via SNMP, the Inventory Server cannot properly detect
7 the embedded boards of this node.
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The overviews are displayed in tabular form. The selected overview determines which columns
are displayed in a table.
Column Meaning
Node Indicates the node number.
Component Specifies the name of the board and additional information (ver-
sion, location).
IP address Indicates the IP address of the component.
Software version Indicates the software version currently installed on the system.
Last restart
– <Date> Indicates the date of the last restart.
– <Time> Indicates the time of the last restart.
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For internal distribution only Requesting System Information
Selecting Overviews for a Request
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For internal distribution only Upgrading System Components
Selecting overviews for the upgrade
The overviews are displayed in tabular form. The selected overview determines which columns
are displayed in a table.
Column Meaning
Select The checkbox for selecting the components.
Node Indicates the node number.
Component Specifies the name of the board and additional information (ver-
sion, location).
IP address Indicates the IP address of the board.
Software version
– curr. (current) Software version currently installed on the system.
– shdw. (shadowed) Software version installed in the "shadow memory".
– avail. (available) Software available on the TFTP server.
Last restart
– <Date> Indicates the date of the last restart.
– <Time> Indicates the time of the last restart.
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Column Meaning
Switchover time/status
– <Date> Indicates the preselected date for switchover.
– <Time> Indicates the preselected time for switchover.
– <Status> Indicates the current status of the upgrade.
Upgrade status
– Empty field Indicates whether the system is in idle state.
– Percentage Indicates the status in percent for a software transfer.
– <not available> Indicates that the system is not available.
The following status messages are displayed in the Switchover time/status column:
Message Meaning
Ready to switch over A valid APS to which the system can be switched is loaded in
the shadow memory.
Switchover not possible No switchover is possible because, for example, there is no val-
id APS installed in the shadow memory.
Timed switchover There is a valid APS installed in the shadow memory and
switchover at a preselected time is enabled.
Not available An error (for example, Timeout) occurred while detecting the
system status, so that the status cannot be determined.
The following status messages are displayed in the Upgrade status column:
Message Meaning
Empty field The component is currently idle and is not performing any ac-
tions.
Loading software The component is currently loading new software to the shadow
area.
Error An error occurred while performing an action.
Not available An error (for example, Timeout or Board cannot be found) oc-
curred while detecting the status.
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Selecting overviews for the upgrade
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All components of a node are always selected by default. Simply uncheck the
> corresponding checkbox for components you do not want to update. The
switchover time is automatically reset for deactivated components.
If there are different software versions available, they are displayed in a drop-down list and
can be selected as required.
Before you can select these software versions, you must first save them on the TFTP serv-
er of your HiPath system (see section 6.3, “Upgrade settings”).
3. Where possible, select the desired software for the respective components. The newest
software version is usually displayed first in the drop-down list.
4. From the drop-down list, select one of the menu items described below.
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For internal distribution only Upgrading System Components
Upgrading components
Software Manager checks the status of the shadow memory before every up-
> grade. If the shadow memory is not empty, it is deleted and Software Manager
continues the upgrade.
5. Click the OK button. The selected action is carried out.
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Cyclical option
If the Cyclical option is activated, the displayed HTML page is auto-reloaded after a specified
refresh interval. While an upgrade is in progress, the current status of the upgrade is displayed
as a percentage. You can specify the interval in the “Settings” menu under “General settings”
(see section 6.1, “General settings”).
Refresh button
You can manually reload the HTML page displayed by clicking the Refresh button. During an
upgrade, the current upgrade status is displayed in percent. The new software version is dis-
played once the upgrade is complete.
When you exit this HTML page after upgrading, it is reassigned the system informa-
> tion from the Inventory Manager. To update the current software version in the sys-
tem information, click Update data in the System information - Update system in-
formation menu item (see section 3.1, “Updating system information”).
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Directory structure
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● logs
Contains XML files holding summaries of complete backup runs (for example :
log_autobackup_05212002_235900.xml).
● MSDE
Backup data for the Microsoft Database Engine (SQL Server).
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For internal distribution only Backup of System Components
Selecting overviews for the backup
The overviews are displayed in tabular form. The selected overview determines which columns
are displayed in a table.
Column Meaning
Select The checkbox for selecting the components.
Node Indicates the node number.
Component Specifies the name of the board and additional information (ver-
sion, location).
IP address Indicates the IP address of the board.
Last backup
– <Date> Indicates the date of the last activated backup.
– <Time> Indicates the time of the last activated backup.
Backup status Indicates the status of the last activated backup or provides in-
formation on the progress of the current backup.
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The following messages can appear in the first line of the Backup Status column:
Message Meaning
Not available Indicates that the backup status of a component has not yet
been identified (message usually appears directly after installa-
tion).
Planned Indicates that the backup of a component has been actively ini-
tiated, but the procedure has not yet started because the num-
ber of maximal simultaneous backups has been exceeded.
Active Indicates that a component backup procedure is currently run-
ning.
Last backup OK Indicates that the backup process of the last backup was per-
formed successfully and without errors.
Faulty Indicates that errors were detected during the last backup pro-
cess for this component.
Unknown Indicates that the type of backup could not be identified (this is
usually caused by a serious error).
- Indicates that the backup status could not be identified (for ex-
ample, because no backup has yet been performed).
The following messages can appear in the second line of the Backup Status column:
Message Meaning
Automatic Indicates that the last backup was performed due to a cyclic au-
tomatic backup.
Single, manually Indicates that the last component backup was initiated manually
from the selection list.
Complete, manually Indicates that the last component backup was initiated manually
from the complete backup.
Unknown Indicates that the type of backup could not be identified
(for example, because no backup has yet been performed).
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For internal distribution only Backup of System Components
Selecting overviews for the backup
The following messages may appear in the Select column instead of the checkboxes. This
component can then no longer be selected.
Message Meaning
n.r. No response (the component did not respond when data was
requested).
n.a. Not available (the component could not be contacted).
Inc. Incomplete (the component data could not be fully identified).
XML error The data request performed by the HiPath Inventory Server re-
turned faulty XML data.
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Selecting overviews for the backup
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While a component backup process is active, the checkbox in the Select column
> is grayed out and the component cannot be selected.
If the component is not available for some other reason, a message appears in
the Select column.
Refresh button
You can manually reload the HTML page displayed by clicking the Refresh button.
Cyclical option
If the Cyclical checkbox is activated, the currently displayed HTML page will be automatically
refreshed after a specified interval. You can specify the interval in the “Settings” menu under
“General settings” (see section 6.1, “General settings”).
If you want to make a configuration change, deactivate the Cyclical option first.
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For internal distribution only Backup of System Components
Performing SQL restore
1. Click the SQL restore button to obtain an overview of the databases that can be restored.
2. From the list, select the database backup you would like to restore and click the SQL re-
store button.
This view only displays WBService database backups. Usually, you only need to restore the
WBService database.
If you click the Extended checkbox, an overview of all databases is displayed.
● master
● msdb
● WBService
To restore a Master database, the MSDE must be working in individual user mode. For more
information on changing the user modi, please refer to the MSDE documentation. To restore
the Master database, exit the SQL server and go to the DOS shell. Start the file sqlservr.exe
with the parameter "-m". After the Master database has been restored, the MSDE must be
started as a service again.
Any changes made to the selected database after the time of the selected backup
7 will be lost.
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Column Meaning
Select Checkbox for selecting the database.
Date
– <Date> Indicates the date of the last backup.
– <Time> Indicates the time of the last backup.
Database
– master Master database
– msdb MSDB database
– WBService WBService database
Requirement
– Multi Indicates that the MSDE must be operating in multi user mode
during restoration.
– Single Indicates that the MSDE must be operating in individual user
mode during restoration.
Path Indicates the path under which the database was saved.
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General settings
6 Settings
This menu item is divided into:
● General settings
● Backup settings
● Upgrade settings
● HG1500 settings
Under this menu item, you can enter the default settings for creating backups and updating sys-
tem components. In addition, you can also configure cyclic processes.
The following sections describe the settings in detail.
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Backup settings
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For internal distribution only Settings
HG1500 settings
If the HiPath network is operating in SSL mode, you must make the following settings.
Input field Meaning
Secure Mode (SSL) Select this option if you want to backup the HG 1500
board data over a secure connection. You also need to
provide the correct HTTPS port and passphrase.
Https Port Specify the HTTPS port for the secure connection here
(default setting: 443).
Passphrase Enter here a sequence of ASCII characters (7 - 32 char-
acters) for the passphrase used for encrypting the back-
up. You will need this passphrase later, when you want
to reload the backup to the HG 1500 board. The entered
characters are not displayed.
Repeated passphrase Repeat the passphrase for security reasons.
Show Passphrase button Since the passphrase is normally not displayed, you can
use this button to display it in ASCII characters.
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For internal distribution only Appendix
Software Manager Environment
A Appendix
TFTP server
The APS files for upgrade functionality are stored on the TFTP server. From here, system com-
ponents can upgrade independently via TFTP. The IP address of this server must be known,
as it is requested during Software Manager setup. Depending on the system configuration, the
TFTP server can be installed on the same PC as Software Manager.
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As a result, a user with the following authorization rights must be configured for creating file
backups on the network drive:
● Full access rights to the central backup directory, in other words a network share
● Password aging should not be activated in this account, as additional administrative work
would be required to run the service again after the password has expired
● The user should be a domain user who is known network-wide
This user must be entered in the Software Manager backup settings together with the relevant
password.
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For internal distribution only Appendix
Bypassing the Proxy Server
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For internal distribution only List of Abbreviations
List of Abbreviations Y
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SWMIX.fm
For internal distribution only Index
Index Z
A S
Action menu 2-5, 2-7 Select 2-7
Settings 6-1
B Backup 6-2
Backup 5-5 General 6-1
Backup files 5-2 HG 1500 V3.0 6-5
Upgrade 6-4
C Sort key 2-6
Complete backup 5-5 SQL restore 5-9
Status bar 2-5, 2-8
D
Symbols 1-5
Directory structure 5-1
System components
Display 2-6
Backup 5-1
I Updating 4-1
Interface 2-4 System information
Updating 3-1
L
T
Logging off 2-3
Logging on 2-2 Toolbar 2-5, 2-8
Login 2-1 Typographical conventions 1-5
M U
Marker 2-7 Upgrade 4-1
N W
Navigation area 2-5 Work area 2-5, 2-6
O
Overview
Backup 5-3
HiPath network 1-2
System information request 3-2
Upgrade 4-1
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www.siemens.com/hipath