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What Modern Delivery Looks Like

Amazon Warehouse – Lakeland Florida

1. Read the quotes below and discuss what you think about them:

“The development of full artificial intelligence could spell the end of mankind.”
Stephen Hawking

“Robotics and other combinations will make the world pretty fantastic compared with today.”
Bill Gates

“Without God, everything is permitted.”


Fyodor Dostoyevsky

“Technology and robotics are advancing and will reduce the need for workers in the future.”
Jan C Ting

2. Talk in groups about the amenities listed below and how they could be
implemented into a delivery company, then rank them in order of their usefulness.

• Driverless Cars / Trucks


• Drones
• Electric Vehicles
• Drop Off and Pick Up Points
• Warehouse Robots
• Flying Cars
• Implanted Identification Microchips
• Google Glasses
• Augmented Reality
• Bitcoin

3. Watch the video below, which showcases Amazon Air Delivery then answer the
following questions:
https://www.youtube.com/watch?v=98BIu9dpwHU

What are the main benefits of using drones as a delivery service?


What are the disadvantages of delivering parcels using drones?
4. Watch the video below, which shows behind the scenes at Amazon Warehouse –
Lakeland Florida, then answer the following questions:
https://www.youtube.com/watch?v=Y-lBvI6u_hw

• What size is the warehouse?


• What type of markings are used on the floor to guide the robots?
• How many items on the Amazon shelves?
• What does the acronym S.L.A.M. stand for?

5. Fill in the gaps with the words listed below. If these are verbs you may need to
change their form so the sentences are grammatically correct.

• Fluctuate
• Appear
• Box
• Send
• Visit
• Symphony
• Set
• Different

You click there and a box _______ here.

E-commerce is a magic trick that repeats millions of times a day, for a peek at what happens in
between we _______ it's inventor.

We like to think of it as a ________ between robots and our great associates.

Clicking that yellow button ____ these robots in motion, sometimes within seconds.

A real life human being _____ every Amazon order.

SLAM isn't an action; SLAM is an Amazon acronym for adding your address and _______ your
order.

Amazon says those shelves are home to 1 million _________ items.

Order levels _________ and yes there are rush hours.

6. Discuss the questions below

What other technology could Amazon implement to increase productivity in their warehouses?
What are the drawbacks of using technology rather than human workers?
What are the advantages of using technology rather than human workers?
In what ways could the use of technology be used to assist your own work?