AEROSPACE QUALITY

MANAGEMENT SYSTEM
STANDARD AS / EN / JIS Q9100
Aerospace Quality Standards
Numbering System
 International Standards - 91xx
– Are planned for harmonization across all 3
aerospace sectors and are recognized globally
 Sectors Standards - 90xx
– Are published for use by AAQG, AECMA or SJAC
and may become an 91XX standard at a later date
 “AS” Standards - Americas
– Published by Society of Automotive Engineers
 “EN” Standards - Europe
– published in Europe by AECMA
 “JIS Q” or “SJAC” is the Japan / Asia Equivalent
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Aerospace Quality System
Standards
 INTERNATIONAL STANDARDS
– 9100 - Quality System for Aerospace
Manufacturers
– 9101 - Checksheet for 9100
– 9110 - Quality System for Aerospace Repair
Stations - EAQG
– 9111 - Checksheet for 9110 - EAQG only
– 9120 - Quality System for Distributors - EAQG
– 9121 - Checksheet for 9120 - EAQG

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International Quality System
Standard Creation 1998
Americas European
Standard
ISO 9001 Standard
AS9000 1994 prEN 9000-1

World Aerospace Quality

Standard ; AS/EN/JIS Q 9100

AS9100 ISO TC 20 EN 9100

WG11
D.K. Gordon 11/22/2015 4
Why AS/EN/JISQ 9100?

 To standardize Aerospace quality

expectations on a global level
 To achieve improvements in quality and
reduce costs throughout the value stream
 ISO 9000 model for quality does not
capture regulatory requirements or
importance of safety, reliability or
maintainability
 Captures aerospace supplements agreed
to at an international level
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Aerospace Quality System 9100
Standard versus ISO 9001:1994

 9100:1999 added 83 additional and

specific requirements to the 20 elements
of ISO 9001
– 11 amplifications of ISO 9001 paragraphs are
also inserted
 Emphasis is placed on Design Control,
Process Control, Purchasing, Inspection &
Testing and Control of Nonconformances
– All areas that have the greatest impact on
safety and reliability for aerospace products

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Aerospace Quality System
9100 versus ISO 9001:1994
Aerospace added Requirements (#)
4.1 Management Resp. (2)
4.2 Quality Systems (7)
4.3 Contract Review (3)
4.4 Design Control (11)
4.5 Document and Data
Control (2)
4.6 Purchasing (13)
4.8 Product Identification and
Traceability (2)
4.9 Process Control (13)
4.10 Inspection and test. (10)
4.11 Control of Insp., Measure
& Test Equipment (3)
4.12 Inspection & Test status (2)
4.13 Control of Nonconforming
Product (7)
4.14 Corrective and Preventive
Action (2)
4.15 Handling, storage, package,
preservation and delivery (1)
4.16 Control of Quality Records (1)
4.17 Internal Quality Audits (2)
4.18 Training (1)
4.20 Statistical Techniques (1)
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ISO 9001:2000 QUALITY
STANDARD REVISION IMPACT
 Released in US, EUROPE & JAPAN 1999
• International Writing Team reconvened March 2000 to
begin work on ISO 9000:2000 incorporation
• Work is complete. Release for standard based on ISO
9000:2000 will be next month (July)
• 9100:1999 & 9100:2001 would co-exist until Nov. 2003
2000 2001 2002 2003
DEC. 2003
ISO 9001:1994

ISO 9001:2000

9100 : 1999

9100 : 2001

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ISO 9001:2000 QUALITY
STANDARD REVISION IMPACT

 Aerospace unique requirements

are not changed in new version of
9100
– ISO 9000 revision now has requirements
desired by industry, eliminating some
requirements from 9100:1999 version
– Some requirements from ISO 9001:1994 are
desired by industry and were added back to
9100:2001 version
– 9100:2000 contains 80 aerospace unique
requirements and 18 amplifications
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9100 Checklist - 9101

 IAQG developed 9101 Common Checklist

to be used by industry to cover all ISO
9001 & 9100 elements - allows industry to
share audit information
 Must be used by Certification Bodies
when performing 9100 audits
 Optional scoring feature is
currently used by AECMA-EASA

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9110 Repair Station Quality
System

 EN 9110 developed and implemented in

Europe for facilities that perform
maintenance and repairs of aircraft and
aircraft products
– Based on 9100 requirements and FAA / JAA -
JAR 145 requirements
• Corresponding 9111 checklist
has also been developed and
published
•International harmonized
version is being worked
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9120 Distributor Quality System

 EN 9120 developed and implemented in

Europe for “pass through” stockists /
distributors that handle parts and supplies
that are used in aerospace products
– Checklist 9121 is also available
in Europe
– Based on 9100, but only applies
necessary system requirements.
– Americas already has several
distributor standards (ASA 100, AS7103)
– International harmonized standard is being
worked
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 Industry Leaders are Listening
 Agreed to improve the overall approach to quality
 Major Aerospace Companies have agreed upon Quality
Management System approval approaches
 A key objective is to reduce the number of audits
 There are significant benefits to the Aerospace Industry
 Working to develop our International processes to
incorporate the new approach
 International approach is based on a single agreed
standard, harmonization of system application and shared
information
 Audits and Approvals
Can you imagine a
What a sad place that
world without audits would be

And what would we

do with all that spare
time We could focus on
other things

IMPROVEMENT Like product quality and

project specific requirements
 Basic structure of the system
International Aerospace Other (3rd) Party Accreditation

IAQG Scheme issued by SAE/AECMA/SJAC

requirements IAQG “oversight” WHAT

Americas Asia Europe

(equivalent) (equivalent)
Americas Scheme Asia Scheme Europe Scheme HOW
oversight oversight oversight
Accreditation Body Accreditation Body Accreditation Bodies
Registrars Registrars Registrars
Auditors Auditors Auditors
Assessment Assessment Assessment
Suppliers Suppliers Suppliers
data data data
Data Base Data Base Data Base

Access Usage

IAQG Members
 Process plan for
development/implementation
Describe Get Communicate Implement
the system acceptance the system the system

ISSUE DOCUMENTS

•document sector schemes •obtain sector/IAQG •to Accreditation Bodies •Establish IAQG control
•to Registrars/Certification mechanism
•define elements acceptance
Bodies •establish Sector control
•compare regional schemes •advise authorities
mechanism
•analyse gaps •obtain Accreditation •to the Regulatory
•approve ‘a’ registrar and
•establish equivalence + bodies agreement (IAF) Authorities
‘an’ auditor
harmonisation •Establish a single IAQG •to OEM’s & Trade
•install register(s) of Registrars
•amend Sector schemes procedure Associations and Aerospace auditors
•document international •Final update Sector •to suppliers •set up data exchange
scheme schemes •to the International •run the system
community •monitor and maintain
progress

September 2000 December 2000 1st Q 2001 2nd Q 2001

9100 Implementation

 “Other Party” Plans being implemented for

Certification processes
– SBAC procedure TS157 for United Kingdom
– SAE AIR5359A for Registrar approval for use by AAQG member
companies and AIR5493 - Auditor training requirements
– SJAC9010 in Japan and SJAC 9011 for auditor training
– AECMA procedures available and being developed
– All sectors have prepared and presented procedures for
cross evaluation by others (for international use)
 2nd Party shared process
– AECMA - EASE is being used in EUROPE
– Expanded AECMA - EASE being consider for worldwide
use
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Single Global Procedure
IAQG document 104

 Based on SAE AIR 5359A and other Sector procedures

 Embraces all of the key criteria
 Utilizes generic acronym 9100
 It is an Other (3rd) party scheme
 Includes Registrars and Certification Bodies
 Auditor qualifications and approvals
 Sector Management Structure (SMS) / IAQG control
 Minimum summary data - global access and usage
 The document has unanimous IAQG Council agreement

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IAQG Procedure 104
Important Considerations
 Includes the minimum audit information requirements
 Includes requirements to report and share audits
 Includes the need to set up an effective data base
 Includes the need for global access though electronic
mechanisms
 Team appointed to review and recommend

 Industry involvement
– Must require suppliers to notify OEM’s of status of
Registration and any changes thereto
– Must report problems with Registrars
– Monitor suppliers vs. Registrars vs performance
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9100 Registration
Attributes
 Salient Points about Registration
– OEM’s are not absolving themselves of any
responsibilities with respect to the supply chain /
products
– Registration increases the level of surveillance by
covering suppliers that the OEM’s do not cover directly.
– Provides for consistent application of requirements
throughout the supply chain (9100).
– Provides for active industry participation and control.
– Provides for data sharing amongst primes and
benchmarks the industry in terms of Quality System
compliance.
– Supplements OEM’s own surveillance process and
allows for more focused process and products audits.
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Get it right first time

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Tomorrow’s world - on our way

Single
Oversight/control global standards Harmonised systems
by IAQG AS/EN9100 of application
and Sectors
Inter-National
Inter-National
Aviation Authority
Accreditation
endorsement
control

International Aerospace
One audit Supplier Quality System Approved
accepted by Evaluation/Certification Cert. Bodies&
all Primes Registrars

Active Industry Approved

participation Aerospace
Data easily Global Auditors
available to all acceptance by
participants supplier base
 Summary
 A single 9100 Aerospace standard
 An agreed single International procedure of application
 Sector scheme procedures harmonised and complete
 Individual sector launch plans confirmed
 Implementation planned progressively during 2001
 Establish a mechanism for data exchange
 International auditor training and qualifications
 Continue to communicate to all
 Team will co-ordinate implementation programs
 Monitor and maintain progress
A Final Word

A fundamental principle in maintaining integrity

of this International Aerospace Sector
Certification Scheme is the need to demonstrate
that Industry are fully involved, are in control
and are managing the process