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A high RPN value needs

Select one:
a. High RPN value never results in any design evaluation process
b. Less attention
c. High attention
d. No attention at all

If it is found that a column in the relationship matrix in QFD is blank. In this case we should
Select one:
a. Take note but take no action
b. Consider that the corresponding technical descriptor is very important
c. Consider that the corresponding technical descriptor may be omitted.

If we conclude with the help of a Control Chart that a process is in control, it necessarily means that
we will be able to meet the customer requirements
Select one:
a. True
b. False

The ISO 9000 series represents _____________


Select one:
a. The minimum criteria for a quality system
b. The maximum criteria for a quality system
c. Neither of the above

In the figure shown below, representing a two-factor experiment, there is evidence of ____________
interaction between the 2 factors

Select one:
a. Moderate
b. No
c. Strong
In FMEA diagram, the definition for “how the failure could occur” is tagged under __________
Select one:
a. Mechanisms of failure
b. Occurrence
c. Potential effects of failure
d. Severity

Which of the following is deliberately changed to see the effect on output in a designed experiment?
Select one:
a. Nuisance variables
b. Background variables
c. Factors

When we take the PDSA approach to experimentation, if the result of the experiment is not what we
expected, it means that our assumptions regarding the effect of the change we tried were definitely
wrong
Select one:
a. True
b. False

In the ____________ chart, we have a sample size of one.


Select one:
a. Xbar and R
b. Xbar and S
c. X and RM
d. None of the above

If the Cp = Cpk for a particular process, it means that the process is necessarily centered about the
target value.
Select one:
a. False
b. True

If a process is in control, the Cpk value will necessarily be greater than 1


Select one:
a. False
b. True

Which of the following charts always has time as one of the axes, typically the x axis?
Select one:
a. Pareto Chart
b. Histogram
c. Run chart
d. None of the above

Which of the following measures of variation in the data is easy to calculate manually?
Select one:
a. Standard deviation
b. Range
c. None of the above

When we feel that two variables can affect the outcome of an experiment, the preferred strategy is to
_______________
Select one:
a. Conduct one two-factor experiment
b. Conduct two sequential one-factor experiments

If the value of np in 1 and the sample size is 100, the value of p will be ___________
Select one:
a. 100
b. 0.001
c. 10
d. None of the above
Design of experiments can represent _____________ action to bring about improvement in the
system
Select one:
a. Proactive and reactive
b. Only proactive
c. Only reactive

When we co-locate functions in Quality by Design, we may duplicate a few functions


Select one:
a. True
b. False

In the Mumbai Dabbawala case, who came to meet the Dabbawalas


Select one:
a. Prince Charles
b. Richard Branson
c. Both of the above
d. None of the above

When we conduct experiments, if we take one data point for the “before” condition, and one for the
“after” condition, and we see an improvement, _______________________________
Select one:
a. The change being tested has resulted in the improvement
b. There may be other processes at work resulting in the improvement

Variability in a process may be caused by variability in the incoming material from the same supplier
will typically be classified as ________________
Select one:
a. Special cause variation
b. Common cause variation

If we need to study 4 factors, each at 2 levels, in an experiment, the total number of experimental
units will be _______ in a factorial design.
Select one:
a. 8
b. 16
c. None of the above

If all points in a Control Chart are within the USL and LSL, we can say _____________
Select one:
a. The process is definitely in control
b. Nothing about the process being in control

In Quality Function Deployment, the technical descriptors are in the


Select one:
a. Right column
b. Left column
c. Top row
d. Bottom row

Brainstorming is normally used with the Affinity Diagram


Select one:
a. True
b. False

The focus of _____________ studies is prediction of a future event.


Select one:
a. Analytical
b. Enumerative

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