INSTITUTIONAL ASSESSMENT

BASIC COMPETENCIES

TEST I. IDENTIFICATION.
Identify the correct word from the box given below: Write your answer before
each number

A. Communication Non- verbal communication

B. Verbal communication Mobiles
C. Video conferencing Telephone interview
D. Plan Consistency objective
E. Realistic Delegate

____________1. is basically defined as the transfer of information from one place to

anotheror from one source to another. It is a two sided process in which thoughts,
feelings, ideas etc are exchanged in a verbal or non-verbal manner.
COMMUNICATION
___________2. is one way for people to communicate face-to-face. Some of the key
components of verbal communication are sound, words, speaking, and language. Verbal
communication (verbal comm)
____________3. receiving wordless messages can be communicated through gesture;
body language or posture; facial expression and eye contact.(non verbal comm)
____________4. in its most basic form is the transmission of image (video) and speech
(audio) back and forth between two or more physically separate locations. (” Video
conferencing)
____________5. Combine radio technology & Tele-communication advantages and quick
restricted coverage no barriers health problems voice hearing barriers cheap & best hidden &
unknown charges (mobiles)
___________6. Prepare as thoroughly as for ‘real’ interview  Select comfortable, private,
quiet place Have copy of CV and company information; Have pen and paper at hand
(telephone interview)
___________7. is a course of action one intends to follow in order to solve a
problem. When many people in many areas are involved, it is essential to
indicate clearly who is going to do what, where, and when with regard to
defined problems. (Plan)
_________8. identify the customers and suppliers of the process, 3.
decompose the process into its component activities nes a measurement
for the consistency of distributed business data within interlinked systems
after a disaster incident. (consistency objective)
_________9. aware or expressing awareness of things as they really are a
realistic description a realistic view of the possibilities Realistic -
representing what is real not abstract or ideal realistic portraiture a realistic
novel in naturalistic colors. (Realistic)
_________ 10. Freeing up time to tackle any problems that may arise can
only be done by delegating tasks to other skilled people. Doing this will
increase the timescale within your project. (delegate)
Test II. True or false. Write True if the statement is True and False if it is false.
Write your answer before each number.:

_______1. Activities are steps in a business process and relate to the

production, inspection, movement, and storage of products and services.
________2. Identifying the customers and suppliers of the process, and
decompose the process into its component activities.
________3. Breaking down tasks is often advisable to break down large
tasks into smaller, manageable subtasks.
________4. Development and advancement systems; by providing a better
understanding of the logical, work related, grade structure of the
workforce.
_______5. Staffing standards are Obsolete and no process exists to remedy
this state. Leaders and resource managers do not have confidence that any
particular set of human capital requirements are based on industrial
engineering principles, or any objective science, and cannot compare sets of
requirements to optimize human resource allocation .
_______6. Relevant technologies are being used to make a business runs
faster and brings output in due time.
_______7. Technical training by identifying the quantities of needed
competencies, which informs the training system about the numbers of
people who must be trained to have those competencies and not providing
its goal .
_______8. Maintaining relevant technologies like programs also determine
the standards to which activities will be performed (quality, quantity, cost,
time.
________9. Provide research and analysis of a business entity its policies,
procedures, tools and ideas that facilitate the determination of an
accurate and consistent statement of the business.
______10. None conduct special studies, merge studies/analysis and
prepare reports in support of tasks, ratings or project assignments.
 INSTITUTIONAL ASSESSMENT
COMMON COMPETENCIES

Test I - Identify the parts of the computer hardware.

1 2 3 5
4

13
6

12

11 10
9
8