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UNIVERSITY STUDENT SATISFACTION

Goals & Objectives: A student satisfaction survey is a questionnaire that an instructor or


school official sends to their students. The questionnaire can ask for feedback on a range of topics,
including: the classroom experience, the performance of administrative functions (like registering
for classes), or the quality of extracurricular the school offers. An online student satisfaction survey
can be delivered in a variety of ways, but email is often the most effective method.

So why conduct this student satisfaction survey? To know if our university is likely has many
different programs and functions, so it can help your focus and your efforts at improvement. The
survey aims to get reliable results from reliable students. The survey would tell us how students
feel about our school’s environment and facilities.

This survey asks students to assess educational, social, and other aspects of our university. How
effective is the teaching? Is our academic advisor helpful? Do students feel safe on campus? When
people get to know what the students want, school facilitators can improve certain programs and
the overall enrollment and retain students.

Instructions: Shade the circle of your answer.


1.) How well do the teachers teach at this university?
Extremely Well Not so well
Very Well Not at all well
Somewhat well
2.) How well-maintained are the facilities at this university?
Extremely well-maintained Not so well-maintained
Very well-maintained Not at all well-maintained
Somewhat well-maintained

3.) How helpful is your academic advisor?


Extremely helpful Not so helpful
Very helpful Not at all helpful
Somewhat helpful
4.) How easy is it to enroll at this university?
Extremely easy Not so easy
Very easy Not at all easy
Somewhat easy
5.) How safe do you feel on campus?
Extremely safe Not so safe
Very safe Not at all safe
Somewhat safe
6.) How helpful is the staff at the campus?
Extremely helpful Not so helpful
Very helpful Not at all helpful
Somewhat helpful
7.) How useful are the services provide by the campus?
Extremely useful Not so useful
Very useful Not at all useful
Somewhat useful
8.) How easy is it to obtain the resources you need from the university
library system?
Extremely easy Not so easy
Very easy Not at all easy
Somewhat easy
9.) How healthy is the food served at this university?
Extremely healthy Not so healthy
Very healthy Not at all healthy
Somewhat healthy
10. ) How crowded are the classroom facilities at this university?
Extremely crowded Not so crowded
Very crowded Not at all crowded
Somewhat crowded
11. ) How happy are you with the choice of university-sponsored
extracurricular activities at this university?
Extremely happy Not so happy
Very happy Not at all happy
Somewhat happy
12. ) How satisfied are you with the policies that this university sets?
Extremely satisfied Not so satisfied
Very happy Not at all satisfied
Somewhat happy
13. ) How likely are you to continue attending this university next year?
Extremely likely Not so likely
Very likely Not at all likely
Somewhat likely
14. ) How likely are you to recommend this university to others?
Extremely likely Not so likely
Very likely Not at all likely
Somewhat likely
15. ) Overall, are you satisfied with your experience at this university,
neither satisfied nor dissatisfied with it, or dissatisfied with it?
Extremely satisfied Extremely dissatisfied
Very satisfied Very dissatisfied
Somewhat satisfied Somewhat dissatisfied
Neither satisfied nor dissatisfied

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