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 Advisor Webcast
Knowledge Center Load Balancing
Constantin Alexandru
Proactive Support Engineer
Proactive Support Delivery, Oracle Support
May 12th 2015

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Objectives

During this presentation we will learn

how to install Knowledge Center 12.1
in load balancing environment, using
two Web Servers and one Database.

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Agenda

1 Introduction

2 Prerequisite steps

3 Installation steps of the main server

4 Installation steps of the second server

5 Testing the environments

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 1. Introduction

• When setting up an environment using load balancing technology, the

configuration must be the same on each server used in the environment.
• When load balancing the Knowledge Center database, an exact replica
must be maintained or synchronized across databases.
• In the setup example below, it is assumed that you are using multiple
Knowledge Center servers and one Knowledge Center database.

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 1. Introduction

Note: When using Windows authentication, each server must be able to get
authentication for the Windows users. That is, all servers should be able
to get authentication for all Windows accounts rather than each knowing
a subset of users.

This is most likely to work when the servers are all within the same
Windows domain.

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 2. Prerequisite steps
• Step 1
Download the UPK 12.1 version from http://support.oracle.com accessing
Patches & Updates section OR from http://edelivery.oracle.com
UPK version / Enablement Service Pack Patch No.

UPK 12.1 18435012

ESP 1 for UPK 12.1 19643861

Check the technical specifications :

http://www.oracle.com/us/products/applications/tutor-upk/oracleupk-
techspecs12-1-2186665.pdf
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 2. Prerequisite steps

• Step 2
Copy and unzip the installation source to the Knowledge Center Server

• Step 3
• Install windows updates on the server and all the required IIS services
(ASP.NET , ASP , Windows Authentication , Basic Authentication , IIS 6
Management compatibility) . I recommend to install all available IIS
services and features
• Reboot the server

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 3. Installation steps of the main server
• Install Knowledge Center to the
first server as desired
• Make a note of your chosen
Application (virtual directory)
names, Authentication mode and
Database configuration

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 4.Installation steps of the second server
Run the installer for all subsequent Knowledge Center servers, using the information
below for the screens indicated:
– Choose Web Site: All applications and authentication mode must the same as the first server noted in
previous step
– Database System: Select the database option used in the first server .
– SQL Script Options: Click the Yes, the scripts have already been run for this version option.
– Internet Information Services Option: Click the Yes, continue with the installation option.

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4.Installation steps of the second server

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4.Installation steps of the second server

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4.Installation steps of the second server

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 4.Installation steps of the second server
• For UPK 12.1 the installation does create Content Root folders for the subsequent
servers, being integrated within Kcenter virtual directory
• For UPK 11.1 the installation does not create Content Root folders for the subsequent
servers because the content folder already exists on the original server; therefore, the
Content Root folder created in the original installation must be replicated to each of
the subsequent servers
• The folders and virtual directories must be identical to that of the original server. This
can either be done manually or through a replication service
• Note that this is the content location and content will be continually imported to this
location through the software .

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 4.Installation steps of the second server
The web.config files within Kcenter and KData, need to be modified for all servers:
• Open the web.config file located in the Web Server\KCenter folder on the original install
• Find the machineKey item in the config file (configuration -> system.web -> machineKey)
• Copy this section to the clipboard or to a file. This section needs to be replicated to each
of the subsequent servers
• Edit the web.config files for KCenter and KData, on each of the subsequent servers and
replace the machineKey section with the machine key section of the original server
– Open the command prompt as an Administrator and call the notepad application by giving the full
web.config path of the KCenter and KData from the second server

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 4.Installation steps of the second server

-- machineKey of the main Kcenter web.config file

Open the web.config of the second Kcenter server and replace the machineKey,
using notepad

• Repeat the steps for Kdata web.config also.

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 4.Installation steps of the second server
• If a secure website (SSL) is used, the Knowledge Center application will be registered
using the load-balanced URL, as long as the server certificate was issued to the load-
balanced URL
• If SSL is not being used, the Knowledge Center and Content Root URLs should be
updated using Manager to match the load-balanced URL

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4.Installation steps of the second server
Modify the Content Root value to point to the main server

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4.Installation steps of the second server
Copy the KContent numerical folder from the main server to the
second server

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 5. Testing the environments
We can test the environment by stopping the IIS Web server on the main
server and then access the Knowledge Center application using the
second server URL

MAIN SERVER SECOND

SERVER

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 5. Testing the environments
• Import a PlayerPackage.zip file using the second URL which is available
• Check the new folder created in the Content Root of the second server

NOTE: Please synchronize the content of the Content Roots (KContent12

folder) copying the numerical folders from one to another. You can use
a batch script and schedule it once a day
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