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Biographical notes: Asif Khan did his PhD in Social Work from Aligarh
Muslim University, Aligarh. At Present, he is working as an Assistant Professor
(Guest Faculty) at Department of Social Work, University of Delhi. Earlier,
he served as an Academic Associate in Communication Area at Indian Institute
of Management Kashipur, Uttarakhand. He has more than a year experience
working as a Research Assistant in an Indian Council of Social Science
Research funded research project on Disaster mitigation at Indian Institute of
Management Kashipur.
K.M. Baharul Islam has been teaching and researching in the area of English,
Law, Education and ICT for Development for more than two decades. He is the
Professor and Chairperson of Communications area at Indian Institute of
Management, Kashipur. He also holds the position of Chair at the Center of
Excellence on Public Policy and Government at the institute. Between 2007
and 2012 Dr Islam served as the Chairman and CEO of the South Asian
Regional Gateway set up by the Development Gateway (USA). Presently,
he serves as a Fellow at the US India Policy Institute in Washington DC and at
the Indian Institute of Advanced Study, Shimla. Besides teaching Dr Islam has
also worked extensively on ICT Policy, Plans and e-Government Strategy with
the UN Commission for Africa (UNECA), UNESCAP, Bangkok and African
Development Bank. Since 2014, he has been leading a major World Bank
project on Environmental Impact in South Asia at IIM Kashipur as its Program
Director. He holds LLM degree from the University of Strathclyde (UK), MA
(English) from AMU, Aligarh and MBA from IK Gujral Technical University.
He did two PhDs: one in Educational Technology and another in Transitional
Justice. He completed his Post-Doctorate from Asian Institute of Technology
(Bangkok).
1 Introduction
The natural disasters are not a new phenomenon which the world is witnessing (Rautela,
2005), and such incidences are now turn out to be a major global problem. The
occurrence of disasters poses serious threats to the concept of sustainable development.
The loss of human lives, injury and disease, destruction of property are some of the
impacts of disasters. They also cause social and economic disruption, loss of
infrastructure and harm to the environment (Twigg, 2015). Earthquakes, floods, droughts
and other natural disasters cause strong human and economic damage (Renner and Chafe,
2007). The natural disasters occur in different forms and take away lives of millions of
people around the world each decade, and displace millions of others (Schneid and
Collins, 2014). In relation to it, over the last two decades, more than 1.3 million people
and nearly two trillion dollars have been lost in the preparation and response of natural
disasters (UNDP, 2013). A calamity suggests serious hardships and also carries with it
deep sufferings and distress to the affected population. A disaster occurs in a particular
period and space in which people suffer from physical damage and social disturbance and
it also hampers the functioning of the society (Kreps, 1998). Therefore, the disasters
whether man-made or natural are like unwelcome guests and the world has played an
unfortunate host to them many times (Chowdhary, 2015). It is observed that disasters
cause more damage if the host country is entrapped under poverty and penury, unplanned
urbanisation, chronic malnutrition and population explosion. Unfortunately, a major part
of South Asia is particularly vulnerable to disasters of all kinds namely earthquakes,
Exploring the status of community information and training 149
floods, droughts, landslides and forest fires (Gangrediwar, 2014; Sahni and Ariyabandu,
2013). The countries of South Asian Association of Regional Cooperation (SAARC,
including Afghanistan, Bangladesh., Bhutan, India, Maldives., Nepal, Pakistan, and Sri
Lanka) are extremely vulnerable and exposed to natural disasters (Shaw et al., 2010).
Disaster leads planners to follow not only the principle of compensation but also the
principles of restoration and increase which give more benefits for the low-income group
on the coast. Nevertheless, on the coast, the higher the loss of the property, the weaker is
the trend among residents to invest that has a long duration effect on capital formation
and social development (Alam and Rahman, 2014).
The largest and highest area of mountain lands is in the Himalaya-Tibet Region
(HTR). The region is surrounded by the Hindu Kush Himalaya (HKH), which is also
the youngest mountain system and is still undergoing tectonic movements. Owing to
its complex geological structures, dynamic geomorphology, and seasonality in
hydro-meteorological conditions the region is vulnerable to multiple hazards like
earthquakes, landslides, mudflow, debris flow, cloudburst, flash floods, etc. The region
experiences natural disasters very frequently, especially earthquake and water-induced
hazards, mainly floods (Pal, 2015; Shaw and Nibanupudi, 2015) and the human race,
from its appearance on this planet, has faced the fury of the natural dangers and through
its superior sense designed to minimise and impact of these events (Rautela, 2005).
of voluntary organisations, masons, and others) who will be the part of the disaster
management team (Disaster Management in India, 2005). Due to the occurrence of
natural disasters, the normal social functioning of the people is badly affected. Disaster
affects human lives so much that it becomes extremely difficult for them to cope
(NDMA, 2014). The destruction caused in a few seconds or minutes takes years and
decades to recompense. Therefore, one of the aspects of disaster management is that,
though they cannot be done away with, but surely the extent of damage can be reduced
considerably (Alexander, 2002; Farazmand, 2014). The disaster mitigation is the first
phase of the whole disaster management process. It involves measures that are aimed to
reduce the impacts and risks of hazards through pro-active and pre-determined actions.
The mitigation efforts include an assessment of risks and recurring problems, making a
plan to solve the problems and taking subsequent actions to implement the same (Pandey,
2014; Penner and Wachsmuth, 2008). Advanced planning allows for more effective
response and recovery (Stojic, 2013). Inadequacies in planning result in more injuries and
damage to human beings that could have been avoided. Thus, planning for disasters is an
ethical and perhaps also a lawful responsibility for all those who are engaged with the
safety of the people. When a known significant risk exists, failure to plan can be taken as
culpable negligence because planning cannot be improved during and at the time of
crisis. This situation is indicated as one of the worst forms of the inefficiency of the
concerned agencies (Alexander, 2002; Pandey, 2014).
Figure 1 exhibits that disaster management workflow requires integration of different
activities e.g., recovery of the disaster, planning/preparation, response and mitigation
together make it possible to put efforts in returning back to normalcy afterwards a
disaster. Disaster mitigation calls for reduction of losses by identifying potential
problems and mitigating them in advance. The concept of disaster preparedness includes
measures to improve the safety of life when a disaster occurs. It also includes actions to
improve the capacity to undertake emergency actions to protect property and to contain
damage and disruption, as well as the ability to engage in reintegration and early recovery
activities. Preparedness consists of three basic steps, preparing a plan, training to the plan
and executing the plan (Sena and Micheal, 2006). Mitigation and preparation are
sometimes confused, partly because they are intertwined in practice (Sutton and Tierney,
2006). Mitigation measures can be defined as actions that are well taken in advance
designed to reduce/mitigate the damage caused by the disasters. It may also include
moving from one place to another in order to dodge future losses. Raising houses for
flood protection, constructing wooden habitats as well as process-related activities, such
as risk and vulnerability analyses, designed to drive to future mitigation actions (Pandey,
2014; Chowdhary, 2015; Shaw et al., 2009). Providing training to the community,
educating the public also comes under the category of disaster preparedness (Sutton and
Tierney, 2006). The national policy on disaster management in India has very specifically
mentioned that institutional structures/appropriate chain of command will be built and
appropriate training provided to disaster managers at different levels to ensure a
coordinated and timely response at all levels; and development of inter-state
arrangements for resource sharing in emergencies. The provision of training has also
mentioned for the professionals, (engineers, members of voluntary organisations, masons,
and others) who will be the part of the disaster management team (Disaster Management
in India, 2005).
152 A. Khan et al.
Figure 1 Depiction of disaster management workflow (see online version for colours)
One of the aspects of disaster management is that, though they cannot be done away with,
but surely the extent of damage can be reduced considerably (Alexander, 2002;
Farazmand, 2014). The disaster mitigation is the first phase of the whole disaster
management process. It involves measures that are aimed to remove the impacts and risks
of hazards through pro-active and predetermined actions. The focus should instead be on
lessons learned, as well as on redesigning systems and mechanisms to reduce the
possibility of future crises and mitigate those that occur (Therrien and L’Heureux, 2012).
The mitigation efforts include an assessment of risks and recurring problems, making a
plan to solve the problems and taking subsequent actions to implement the same (Pandey,
2014; Penner and Wachsmuth, 2008).
2 Review of literature
A disaster connotes to a state or condition which destabilises the system of the society
and displays itself as a commotion in connections and communications between
its entities e.g., communities, social groups and individuals, and causes fractional or
complete damage. It also includes physical and mental loads suffered from these
elements. Thus, it required marking emergency countermeasures in order to re-establish
stability (Pandey, 2014; Porfiriev, 1998; Gangrediwar, 2014).
Pandey (2014) stated that the disaster management process involves an uninterrupted
and an integrated method to plan, organise, coordinate and execute actions that are
needed to prevent threats of a disaster. The primary aim of any process related to disaster
Exploring the status of community information and training 153
management is to mitigate the impacts of disasters and made them less severe so that the
population which has suffered from it can develop a coping mechanism to come out from
the shock of heavy losses in the form of causality of humans, animals, and property.
Beach (2010) was of the view that the term ‘mitigation’ can be understood as some
planning and preparation taken to lessen the consequences of man-made or natural
disasters. It also takes the form of organisational efforts and planning. Organising things
in expectations of what may happen is crucial in mitigating the effects of disasters.
Organisations allow individuals, families, institutions and governments to prepare an
orderly and efficient reaction to any event even as it overwhelms the available resources.
Srinivas (2015) stated that capacity building for a disaster includes research and
knowledge management, preparations to face disasters, rapid reaction to threats of it,
evaluating the magnitude of the impacts of it. These above-mentioned measures also
involve pre and post disaster stages of a disaster management program. Gonzalez (2014)
stated that in all kinds of disaster-related management activities, there exists a history of
public and private sectors working together in order to lessen the effect of these
disastrous situations in society.
Walaski (2011) discussed that information related to any training sessions could be
helpful to the disaster preparation teams. Safety training is also one of the forms of oral
risk communication, as the process typically involves an initial educational component
that attempts to assist the workforce in order to understand the risk posed by the unsafe
behaviour.
Crisis Emergency Risk Communication (2014) discusses the increment of risks when
the odds of a negative public response increase when poor communication practices are
added to a crisis situation. Proper planning, coordination, research and training among
various stakeholders can mitigate the losses. Training at different stages should be
provided to the people who usually face the brunt of the disaster. If people are
properly trained, losses can be reduced or avoided. Apart from people, those involved in
executing disaster mitigation programs should also be skilled to make a better
coordination among different stakeholders.
Coombs (2007) also mentioned that a pre-crisis phase, also known as prevention,
involves seeking to reduce known risks that could lead to a crisis. This is part of an
organisation’s risk management program. Preparation involves creating the crisis
management plan, selecting and providing to the stakeholders involved in the overall
process of crisis management.
Sturges (1994) (cited in Holladay, 2010) observed that diverse stages of a crisis
require communicating different types of information to stakeholders. While information
dissemination will depend heavily on traditional media, he identified three categories of
information needed by stakeholders namely instructing information, which tells people
affected by the disaster, how they should respond in order to protect themselves, whereas,
adjusting information helps people psychologically cope with the crisis and internalising
information refers to information that helps the organisation manage its reputation.
If people and agencies working for disaster mitigation are informed and trained, there are
chances that losses will be minimal.
Japan International Cooperation Agency provides training and dialogue programs and
conducts more than 400 courses a year in Japan for governments, the private sector,
NGOs, etc. of developing countries. These courses respond to diverse needs that
154 A. Khan et al.
developing countries have to cover a wide variety of fields and aiming at sharing Japan’s
knowledge and experience. Training and the dialogue programs on “the community-
based disaster risk management”, “Strategy for resilient companies to natural disasters
(including risk to human rights, gender, and evacuation management)” and others are
conducted (JICA, 2013).
3 Objectives
The study aims to look at the information level of the community related to disaster
preparation. The community was also asked about have they been trained by either the
government or non-government organisation working in their area for disaster
preparation and mitigation practices. The questions were asked by the community framed
in the aftermath difficulties faced by the people of the state.
3.6 Procedures
The researchers used the structure interview scheduling of the respondents, a structured
interview is an organised meeting (otherwise called an institutionalised meeting or an
analyst directed review) is a quantitative research strategy usually utilised in study
investigations. The point of this approach is to guarantee that each meeting is given the
very same inquiries in a similar request. The researchers used the scheduling method to
collect responses because of the language barriers. The schedule is a formalised set of
questions, statements, and spaces for answers, provided to the enumerators who ask
questions to the respondents and note down the answers.
4 Discussion of results
The study on disaster mitigation in the community was conducted based on variables
(n = 10). The variables denoted by V1 to V10 are included in Table 1.
156 A. Khan et al.
Table 1 Variables
Variables
V1: Status of information regarding disaster mitigation from local authorities
V2: Nature of information about disaster mitigation
V3: Information used for disaster mitigation training
V4: Organisation using the information for mitigation training
V5: Nature of disaster mitigation training
V6: Information and communication exchange between authorities and community
V7: Indigenous information to tackle disaster
V8: Access to information (alert signals) before the state of crisis
V9: Communication medium for transfer of information (alert signals) pre and post disaster
V10: Information regarding precautionary actions pre, post and during a disaster.
To collect data for the variables, the researchers conducted a scheduled structured
interview of (n = 1500) respondents of the Uttarakhand disaster prone areas.
Variable 1: Have you been informed about any disaster mitigation measures by the local
authorities?
Table 5.1 shows that over 80% (80.3% n = 1204) respondents said that they are not
informed of any mitigation measures from the side of the authority and a meagre 19%
(19.7% n = 296) said they are well informed about the measures. This information clearly
states the mitigation measures are never informed to the respondents (mean = 0.20) as
given in Table 2. The negligence causes more loss of life and property. Hence we can
infer that the status of information is so low that the probability of risk is very high.
Information reduces the probability and clears confusion. It can be suggested that with
more information the level of probability of loss of life and property during a disaster can
be minimised.
Table 5.1 Have you been informed about any disaster mitigation measures by the local
authorities?
Valid Cumulative
Frequency Percent percent percent
Valid No 1204 80.3 80.3 80.3
Yes 296 19.7 19.7 100.0
Total 1500 100.0 100.0
to withstand any crisis situation. This helps to plan the rescue operations more
effectively. 4.1% (n = 61) respondents were aware of the first aid information provided to
them. Merely 0.8% (n = 12) said that they are provided with weather information. Lack
of information regarding weather is a serious issue for the mitigation efforts. 10.02%
(n = 153) respondents are made aware of the dangers of natural disasters by the
government. The other 80.08% (n = 1212) respondents are not at all aware of the
mitigation efforts by the government. It is evident from the study that there is a serious
lack of information regarding mitigation techniques in the state of Uttarakhand
(mean = 72.03). Table 5.2 represents the variables in the graphical form.
Table 2 Numerical output of the data on statistical package of social science software
V1 V2 V3 V4 V5 V6 V7 V8
N Valid 1500 1500 1500 1500 1500 1500 1500 1500
Missing 0 0 0 0 0 0
Mean 0.20 72.03 0.18 72.05 72.35 3.47 0.52 0.47
Median 0.00 88.00 0.00 88.00 88.00 4.00 1.00 0.00
Mode 0 88 0 88 88 5 1 0
Std. 0.398 32.775 0.388 33.519 32.900 1.836 0.500 0.499
deviation
Variance 0.158 1074.193 0.151 1123.550 1082.393 3.371 0.250 0.249
Sum 296 108,047 277 108,080 108,523 5200 780 711
Table 5.2 What kind of information does governing authority provide you?
Valid Cumulative
Frequency Percent percent percent
Valid House construction 17 1.1 1.1 1.1
Communication method 45 3.0 3.0 4.1
safety zones
First aid 61 4.1 4.1 8.2
Weather info 12 0.8 0.8 9.0
Dangers of natural 153 10.2 10.2 19.2
disasters
Not applied 1212 80.8 80.8 100.0
Total 1500 100.0 100.0
Variable 3: Have you been trained for disaster mitigation related activities?
Table 5.3 shows that 81.5% (n = 1223) respondents are unprepared for any mitigation
related activities pertaining to disaster management. Only 18.5% (n = 277) said that they
are trained to handle mitigation scenario during a crisis situation. It is clearly evident that
information regarding the mitigation of disaster is used very minimally (mean = 0.18).
Table 5.3 represents the variables in the graphical form.
158 A. Khan et al.
Table 5.3 Have you been trained for disaster mitigation related activities?
Valid Cumulative
Frequency Percent percent percent
Valid No 1223 81.5 81.5 81.5
Yes 277 18.5 18.5 100.0
Total 1500 100.0 100.0
Valid Cumulative
Frequency Percent percent percent
Valid State organisations 98 6.5 6.5 6.5
NGO 179 11.9 11.9 18.5
Not applied 1223 81.5 81.5 100.0
Total 1500 100.0 100.0
Valid Cumulative
Frequency Percent percent percent
Valid Move to high level land 60 4.0 4.0 4.0
First aid treatment 89 5.9 5.9 9.9
How to survive in disasters 128 8.5 8.5 18.5
Not applied 1223 81.5 81.5 100.0
Total 1500 100.0 100.0
Variable 6: How often do the local authorities discuss with you regarding precautionary
measures to be taken prior to, during and post natural disaster in your region?
Exploring the status of community information and training 159
Table 5.6 How often do the local authorities discuss with you regarding precautionary measures
to be taken prior to, during and post natural disaster in your region?
Valid Cumulative
Frequency Percent percent percent
Valid Rarely do 280 18.7 18.7 18.7
Monthly 60 4.0 4.0 22.7
6 months 160 10.7 10.7 33.3
Yearly 400 26.7 26.7 60.0
Never happened 600 40.0 40.0 100.0
Total 1500 100.0 100.0
Variable 7: Does your community have any traditional ways to combat disasters?
Table 5.7 gives us an idea about the traditional, indigenous knowledge of the community
of Uttarakhand. The zone being prone to disaster might have had traditions pertaining to
tackling such situations, much before the mitigation policies. This variable looks into
their status. 48% (n = 720) respondents said that they do not have any indigenous
methods of tackling such situations, while the other 52% (780) said that they have their
own knowledge through which they help protect their life and property. Indigenous
information is hence considered crucial for the progress of mankind in an
environmentally unstable place like the Uttarakhand. Table 5.7 represents the variables in
the graphical form.
Table 5.7 Does your community have any traditional ways to combat disasters?
Valid Cumulative
Frequency Percent percent percent
Valid No 720 48.0 48.0 48.0
Yes 780 52.0 52.0 100.0
Total 1500 100.0 100.0
Valid Cumulative
Frequency Percent percent percent
Valid No 789 52.6 52.6 52.6
Yes 711 47.4 47.4 100.0
Total 1500 100.0 100.0
It was stated that in order to mitigate the impacts of disasters, we should take the
following actions. These are, take action as early as possible in the disaster cycle to
reduce the future vulnerability; incorporate development principles into relief operations
(e.g., building capacities, adopting participatory approaches); use aid not only to meet
immediate needs but also to restore livelihoods and rebuilding livelihoods; use disaster
relief to develop an infrastructure that will be useful after the emergency is finished; and
seize the opportunity to induce positive socio-economic change, not simply to return to
the status quo (Twigg, 2015). Protection of the inhabitants from the worst effects of
violence and abuse is, more than ever, an active concern of relief actors and agencies. An
unprecedented number of humanitarian organisations now undertake protection activities.
The scope of the protection program no longer applies only to the refugees, civilians, and
ex-combatants in conflict, rather, protection now includes people who got displaced due
to disaster, as well as more vulnerable populations at risk. The situations in which
humanitarian workers’ protection activities have also changed consist of organised and
widespread armed conflict violence, natural disasters and post-conflict situations
(O’Callaghan and Pantuliano, 2007).
Rautela (2018) holds the view that the post-disaster review raised the issue of risk
assessment, risk communication and risk-based decision-making. All these elements have
been observed missing, and therefore one of the risks was not taken into account even by
making planned organisational decisions. Ignoring the potential risk, the masses were
observed doing what was best for them. It was also observed that despite a strong
tradition of disaster risk reduction, people were not following the old principles that
ensured the safety of their community on this dangerous terrain all along. Lately, people
had begun to settle dangerously near riparian rivers and terraces traditionally left to
agriculture alone. It was also observed that people had abandoned traditional seismic
construction practices (Rautela 2005, 2013, 2015; Rautela et al., 2008, 2009). All this is
attributed to
• the status attached to modern infrastructure
• social stigmatisation, traditional practices considered backwards
• peer pressure
• emulation.
They are held responsible for the increased vulnerability of masses in the hills. It is
therefore necessary to undertake a detailed risk assessment and make the results available
to the masses in an easily readable way. At the same time, appropriate, site-specific and
Exploring the status of community information and training 161
agencies would be highly useful in educating and making people aware regarding
information related to disasters.
6 Conclusion
It is believed that in the whole process of disaster management, relief, rehabilitation, and
recovery initiatives should contribute to long-term development and reduce vulnerability
(Twigg, 2015). Disasters cause immense loss of life and property and therefore require to
be dealt with by well-organised efforts. The chief aim of disaster mitigation is to reduce
or mitigate potential losses, along with the immediate and appropriate support and
assistance to the victims so that they can recover effectively and rapidly. Since, in
developing countries, concerned governments do not have enough resources to deal with
hazards and disasters, as a result scores of people lost their lives, and a colossal amount
of resources vanish. Moreover, it takes years to come out from such losses both for the
governments and the affected people. Therefore, through integrated efforts, disasters
can be responded to efficiently. The results mentioned above explicitly state that there is
no coordination among the governmental and non-governmental organisations working in
a particular area. Despite the efforts by various agencies, people are unable to respond to
the disaster in an expected way. Instead of carrying out various programs without making
the people of the state trained, efforts would not bring expected results. The scale,
frequency, and complexity of disasters as physical and social phenomena can only be
tackled by deploying a wide range of knowledge, skills, methods and resources, both in
the development and emergency programming. This means that risk reduction initiatives
need to be multidisciplinary in nature with partnerships involving a range of stakeholders.
These partnerships should be vertical (between national and local actors) and horizontal
(between government, the private sector, and civil society). The need for such an
approach is becoming more and more urgent with the increasing number of disasters and
their growing impact on vulnerable people. It was also observed that the people
themselves would be able to protect themselves, resist and respond properly if they are
well equipped and trained properly. Therefore, providing training to the ultimate
“receivers” of any crisis will certainly reduce the losses incurred due to disasters.
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