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A Level
at Work
Playing Field
Page 8
$
The Real-World
Impact of Gender
$
Pay Gaps
$
Pay Equity at Work
$
Page 14
Pay Equity
$
$
Management
Practices
Page 46
$
$
$
$ $
$
$
$
$
$
$
$
$
We’re All in
on Pay Equity.
And not just pay equity.
We’re all in on everything concerning Total Rewards.
worldatwork.org/payequity-atwork
Pay Equity
Editorial
at Work
WorldatWork Association Board WorldatWork is the leading nonprofit professional
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programs to cultivate engaged, effective workforces
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table of contents
4 39 74
Letters to the Editor Rewarding Reads WorldatWork Journal
Being Transparent About Pay Pay Fairness: Insights from
8 Transparency Rewards Leaders
Workspan Feature By Maria Colacurcio By Dow Scott, Ph.D., and Tom
A Level Playing Field: McMullen
Could Blocking Questions 40
on Salary History Lead to a Workspan Feature 89
Pay-Equity Win? Workspan Daily
False Positive, False Negative:
Beyond the Surface of Gender How to Create a Culture
13 Pay Equity of Fair Pay
Future Look By Narine Karakhanyan and Josh By Nancy Romanyshyn and Rich Luss
Final Stop for Women’s Schaeffer
Advancement Is the C-Suite 92
By Brett Christie
45 Workspan Feature
Future Look Spot Awards in the Spotlight:
14 Mind the Gap: Seeking How Unconscious Bias Sets the
Workspan Feature Far-Reaching Solutions to Stage for Pay Inequity
The Real-World Impact of Pay Equity By Gabby Burlacu, Ph.D. , and Lauren
By Brett Christie M. Bidwell, Ph.D.
Gender Pay Gaps
By Tamara Phillips
46 97
19 WorldatWork Journal Workspan Daily
Portugal Passes Law Designed
Future Look Pay Equity Management
Practices: A Survey of C-Suite to Close Gender Pay Gap
Adjusting the Pay Equity
and Rewards Leaders By Brett Christie
Conversation
By Tom McMullen
By Brett Christie
98
20 62 WorldatWork Journal
Workspan Daily
Workspan Feature
Pay Equity Update:
Legislative Landscape The Push to Advance
$
Pay Parity
Pay Equity at Work
By Glizcel Ditto
By Melissa Means
$ 120
$
Research in Brief
$ Perceptions of Pay Fairness
$ Affected by Communication
$
$
$
$
2 $
$
M E S SAG E F R O M S C OT T CAWO O D,
P R E S I D E N T & C E O , W O R L DAT W O R K
Dear Colleague,
Reports of gender pay gaps at some of the most high-profile companies in the
world have shined a spotlight on a complex issue and have impacted almost
every industry. There’s been a rising incidence of lawsuits targeting major
employers and some of the highest-profile cases are companies we all know and
love. Everyone agrees that pay equity for women and minorities is important,
but how to achieve it is not well understood. It’s just not as straightforward as it
seems. Why? Because it’s not just salary we’re talking about. Pay equity includes
total compensation, everything from salary to promotions, merit increases,
benefits, access to the CEO, representation on the leadership team, etc. Each
organization has its own formula for fair and equitable compensation.
Adding fuel to the fire today is the increasing use of social media channels
where employees and prospects post about interviews, pay rates, etc., thereby
exposing to the outside world these internal disparities. We need to think about
HR processes that lead to pay gaps and look for ways to fix them. Here are
5 steps to take:
1. Don’t shy away from the issue of pay equity. Embrace its importance and
build processes around the issue rather than waiting for federal or state
laws to dictate what you need to do.
3. Constantly look at and monitor the process, review it and test it.
Sincerely,
Pay Equity at Work
3
letters
to the editor
Gender Pay Gaps Is a ‘Big Deal’ we give a 2% increase across the board,
I love the Tamara Phillips article on managers aren’t looking at which one
page 14 (“The Real-World Impact of Gender of their employees are receiving what.
Pay Gaps”). In fact, in my compensation However, when we offer a budgeted dollar
consulting in my organization, I highlight amount for them to distribute for increases,
the numbers a lot with my calculations and they generally look at those they’d like to
recommend managers beef up their offers/ give more/less to and that’s where the bias
adjustments for women when they come plays in because a male manager would
to me. I think it’s a big deal, coming from a likely give more money to a male staff
single mother household and having a wife employee similar to them “unconsciously,”
and a daughter, the most crucial thing I’m however, make the “conscious” reason/
working on is letting them know how much basis of high performance, skillset, etc.
of an equal human being they are to boys Other than that, I learned a lot from your
and men in the world. article and implementing some other calcu-
I did have one small highlight in the lation tools into my decision support system
article: Toward the end, when Tamara that I use to make pay recommendations.
talks about “Using Tools to Identify Bias –
Compensation,” the third bullet point states Thank you,
“Calculate pay increase using absolute George Mensah
values instead of percentages that can Senior Compensation Analyst
exacerbate previous bias.” Rosetta Stone Inc.
I was just wondering about that because,
from my experience, percentages used for
increases work best to avoid bias. When
The article “Deep Dive” by John Davis on Shedding Light on a Controversial Issue
page 64 is one of your best ever. The 80% I just want to shoot John Davis a quick note
gender pay gap has for far too long been to say thanks for writing the article “Deep
misused by special interest groups without Dive.” He brought forth and shed light on a
a good, scientific critique. I was thrilled to controversial issue in an objective way. I’ve
see someone objectively break it down and frequently made the same arguments. The
explain the concept of “Simpson’s Paradox.” challenge is to get folks to dig into the info
It definitely reveals how many companies versus taking reports at face value. As a
are doing the right thing with fairly narrow practitioner I’ve always worked to ensure
gaps, but whose efforts go for naught in that my own house was in order and teach
the court of public opinion when their data my team to apply our programs consistently
is inappropriately combined with other and equally regardless of gender. This
Pay Equity at Work
companies to produce a far worse gap. I approach has generally ensured that pay
have long struggled to succinctly make this is equitable across all demographic and
same argument at conferences and other protected groups.
forums. I will now always be sure to have — Ryan Buhrke, CCP, GRP, Compensation Manager,
your article handy. SUPERVALU Inc.
— Andreas (Andy) Spurlock, Senior HR Analyst, City
of Las Vegas
4
letters
to the editor
Look at All Pay Gaps, Not Just Gaps for There is a danger of comparing these and
Protected Groups inferring a gender pay gap. I agree with
My comment is that although organizations that, but it could be avoided if the accoun-
are indeed unlikely to track experience tant with 15 more years of experience was
from previous employers (which if they a senior accountant and the accountant
did could help to justify gender pay differ- with only three years was a junior or staff
ences), what is more common is that job accountant. I think it is common to have
titles for workers with vast differences of title differences and that this can go a long
Pay Equity at Work
experience are likely to reflect that. Thus, way to preventing the “the cardinal sin of
they won’t be compared together when they crossing data.” I would like to add that as
do have appropriate job titles. For example, we examine pay gap issues, it would be a
in Andreas Spurlock’s letter to the editor, great idea to look at all pay gaps, not just
there are two accountants with three years gaps for protected groups.
of service at a company. One accountant, — Gail Langendorf, CCP, Product Manager, Oracle
though, has 15 previous years of experience. (Canberra, Australia)
5
Pa y . .
t ter s u lts
Be tter Reou.
Be tterooYd, right?
e
BSounds g
T
ake the first step, and make CCP® Certified Compensation Professional®
an impact, with WorldatWork CBP Certified Benefits Professionals®
certifications.
GRP® Global Remuneration Professional
Be equipped to make strategic decisions
that will positively affect your organization’s CECP® Certified Executive Compensation Professional
complex business challenges and elevate
you as a leader.
CSCP® Certified Sales Compensation Professional
Be better. Be certified.
worldatwork.org/payequity-certification
at Work
822
| January 2018
239
Pay Equity at Work
W
W
ith little action happening at the federal Since the Bay State passed its ban,
level on pay-equity legislation, the issue is many others have followed suit: At pub-
following the same path as other popular lication, California, Delaware, New York,
labor issues like minimum wage and paid Oregon and Puerto Rico have passed
sick leave: State and local governments are deciding to take action. similar laws. Oregon’s law was the first
But as more state and local municipalities prohibit questions to be enforced, having taken effect on
about job candidates’ salary history, multistate employers are Oct. 6, 2017. However, employers can’t
being left in a compliance lurch. be sued under the law until Jan. 1, 2019.
Proponents of the bans advocate that eliminating salary Delaware’s ban took effect on Dec. 14,
history from the job-negotiation process protects women who 2017, and the remainder are going into
have a history of past wage discrimination, also known as the effect this year.
“carried-over effect.” If a starting salary is based on a can- At the city level, New York City, Philadelphia,
didate’s previous salary history at an employer where wage Pittsburgh and San Francisco have passed
discrimination may have occurred, the discrimination carries ordinances that make it illegal for employ-
over to the new salary and is perpetuated over time. ers to ask candidates about salary history,
On the other hand, opponents argue that knowing salary his- although some of these bans are limited
tory is important for efficiency and in determining how to make to city employees. The city of Philadelphia’s
the most competitive offer to a candidate. ordinance already has been challenged in
Is there a right or wrong answer in this debate? The answer, court, and it is unclear when or if it will
inevitably, is that it’s complicated, and it likely depends on the be enforced.
long-term effect — which won’t be known until research is con-
ducted to analyze the gender pay gap after these laws have been Enter the Fray
in effect for some time. For total rewards professionals eager to Not surprisingly, employer groups aren’t
stay in compliance with the law, it’s important to know whether keen on the new bans. In California, a
these bans will impede your work, and think about where the pro- coalition of business groups led by the
fession should stand on this increasingly debated issue. California Chamber of Commerce sent
a letter to members of the state Senate
Origin Story urging senators to oppose AB 168, the legis-
Massachusetts was the first state to pass a lation, now law, prohibiting employers from
law prohibiting employers from asking job asking about salary history.
candidates about salary history, including com-
pensation and benefits information. The state
law received bipartisan support and was signed
into law by Republican Gov. Charlie Baker on It’s important to know
at Work
print for how other states and cities can combat impede your work, and think
Pay |Equity
Many laws
lengthy, to then ultimately learn at the The goals were to outline where the association and the profes-
end of the process that the employee sion stand on the issue of pay equity, and the role compensation
would never consider taking the compen- experts should play in the ongoing debate about how the federal
prohibit
government should enforce pay-equity standards. Approved by the
sation offered is unnecessary.”
association’s board of directors in February 2016, the statement is
Other arguments against these bans regularly reviewed and updated.
employers from
include:
At the time, the consensus among WorldatWork compensation
• Employers in competitive industries experts was that the association should oppose public policies that
use salary and total rewards as a com- prohibit employers from asking candidates about relevant total
petitive advantage and want to offer
top talent an enticing rewards pack- asking about
rewards history:
WorldatWork believes employers should have access to all rele-
salary history,
age. Not knowing a candidate’s rewards vant employment information when determining compensation
history and preferences hampers an for an individual during the hiring process. It is not the intent of
our profession to continue past pay inequities when hiring new
employer’s ability to offer a competi-
but permit
employees. Compensation should be tied to the specific job and
tive rewards package. market forces that dictate the rate of pay for that job. In order to
• State and federal laws already prohibit make a compelling offer of employment to candidates, Worldat-
questions
gender-wage discrimination. These Work opposes policies that prohibit employers from requesting a
bans aren’t necessary, and there’s no job candidate’s total rewards history during their consideration
and interview process.
evidence they will reduce the gap.
expectations.
Ranges: A Good Move? pay equity practices found that 15% of organizations are no longer
Many of the state and local laws pro- asking about job applicants’ salary history. The association will
hibit employers from asking potential continue to survey its members to see if this data point increases
candidates about salary history, but do over time as more local laws go into effect.
permit questions about salary expecta-
tions or requirements. Along with erasing
Pay Equity at Work
and inefficiencies in the negotiation process? What happens asking candidates about salary history
when a candidate makes it all the way through the interview pro- regardless of where you do business.
cess only to find a $30,000 disparity in terms of expectations and This will save employers from having to
actual salary range? ensure that their practices are in check
The interview process needs to include some way to determine with each local law.
whether the employer and the prospective employee are in the Employment applications may need to
same ballpark in terms of salary. Who should disclose first? The be updated, and hiring managers need to
employer revealing the salary range for the position, or the can- be educated on how to:
didate expressing his or her desired salary expectations? • Approach salary negotiations
This push and pull may be addressed in more recently passed • Ask about salary expectations
state laws. For example, California’s newly passed law requires • Respond to pay-scale questions from
employers to provide applicants with the pay scale for the job applicants.
position. The law doesn’t define pay scale, but the language
does indicate that the legislature expects employers to provide When pricing jobs, it’s important to
prospective employees with some pay information if it is rea- rely on market data and salary surveys.
sonably requested. This data can help both employers and
employees in determining an equitable
Playing by the Rules range for a given position, and it removes
at Work
Organizations operating in the jurisdictions that have passed any consideration of past earnings.
bans prohibiting employers from relying on or asking questions Fine-tune your compensation strategy.
January 2018
about salary history need to ensure they update their hiring prac- Communicate and educate employees
Pay |Equity
tices and educate hiring managers. Because laws differ between so everyone understands how your pay
states and cities, organizations need to determine how they best guidelines work and enhance your overall
want to approach compliance. Will it work for your organization business goals.
to have different hiring practices in different locations?
Melissa Sharp Murdock is the director of external
It’s also worth considering whether it’s a smart strategy to affairs in WorldatWork’s Washington, D.C., office. She
change your hiring practices entirely and completely stop can be reached at melissa.murdock@worldatwork.org.
1226
future
look
1446
47
| May 2019
15
Pay Equity at Work
ender pay equity is essential for economies and and are 46% more likely to have higher year-over-
societies to flourish. Unfortunately, recent find- year Glassdoor ratings.
ings from the World Economic Forum show that
the global pay gap between men and women will Investors
take 202 years to close due to the vastness of In short, gender pay equity contributes to the
the gap and the slow pace of change. bottom line. When employees feel they’re being
What’s more, even though the gap has narrowed rewarded fairly, they are more engaged and
slightly, the number of women in the professional motivated — which results in higher retention
workplace has fallen and pay equity has stalled. rates, an improved ability to attract top talent,
Globally, women are paid on average 63% less improved customer orientation, employee sat-
than their male counterparts for similar roles. isfaction and better decision-making. Recent
Given that women comprise about half of the research also reflects that companies who prior-
world’s working potential, the more women earn, itize pay equity are more likely to have financial
the more fully they can participate in the econ- returns above their national industry medians.
omy. Clearly, the full economic participation of
women is better for the communities in which How Pervasive Is This Problem?
they live — and beyond. Each year, the Organization for Economic
Cooperation and Development (OECD) produces
Whom Does the Issue Affect? an annual report on jobs and employment in 34
Achieving gender pay equity in the workplace participating countries. While the gender wage
is a critical issue not just for human resources, gap has lessened over time in some countries,
but for all of us. Closing the gender wage gap it is expanding in others. The gap is the widest
matters for a broad range of stakeholders and in South Korea, with a 34.6% gap between what
makes a difference not just to the bottom line, men and women earn. Women in countries such
but to our society as a whole. as Italy and Denmark fare better, with only a 5.6%
and 5.7% gap, respectively. However, countries
Employees such as France (9.9%), the United Kingdom (16.8%)
According to a survey conducted by Randstand and the United States (18.2%) still have a lot of
US, 80% of women say they would switch to an ground to cover to reduce the wage gap.
employer they felt had greater gender equality,
49% would leave their job if they learned male Why Is This So Challenging to Solve?
colleagues in the same position were paid more To address the gender wage gap, we must
and 42% have experienced discrimination at work. understand its causes. A report by the
Over three-quarters of men and women (78%) Economic Policy Institute points to the complex
say that a workplace where people are treated factors that contribute to gender inequality. It
equally, regardless of gender, sexual orientation, stresses that occupational differences between
age, race, or religion, is important to them. women and men are themselves affected by
gender bias. Serious attempts to understand
Organizations the gender wage gap should examine where
May 2019at Work
TEXTURE © ISTOCK/UNKAS_PHOTO
The gender wage gap affects an organization’s our economy provides unequal opportunities
performance, workplace culture and bottom line. for women at every point of their education,
Companies that close pay gaps now will pay less training and career choices. (See “Key Factors
Pay |Equity
than those who wait to take action, as the average Contributing to the Gender Wage Gap.”)
cost to correct gaps increases by $439,000 each
year. Organizations that formally prioritize gender A Best-Practice Approach
pay equity tend to have superior performance. to Gender Pay Equity
Those organizations are 54% more likely to beat For many organizations, equality, diversity
industry average employee turnover benchmarks and inclusion are at the heart of their people
1648
Impact
The Real-World
strategy because they understand how • Facilitate open discussions among managers
those workforce attributes contribute to their to drive goal setting and accountability.
financial performance.
Transparent policies and data, along with Make It Visible
intelligent technologies, can help employees, • Showcase an understanding of the problem
leaders and organizations as a whole make globally and incentivize positive behaviors.
better decisions. Organizations are looking to • Bring attention to global pay equity issues
do more than just meet increasing regulatory inside and outside the company.
requirements. Here are some steps that can
help improve pay equity in your organization:
Improve Transparency
• Provide reporting on workforce composition Key Factors Contributing
and gender wage gap performance. to the Gender Wage Gap
• Publish salaries and calculations to facilitate
objective salary conversations. Participation in the Labor Market
According to the U.S. Bureau of Labor
Statistics, women made up 56% of the labor
De-Emphasize Salary History market in 2016.
• Prohibit questions pertaining to salary history
in interviews. Occupational Segregation
• Provide a pay range for roles when asked by More than 60% of the lowest-paying jobs
are held by women, with 25% of women
prospects and interviewees. employed in the science, technology, engi-
• Establish and publicly disclose pay equity practices. neering and math (STEM) industries.
help to mitigate unconscious bias throughout tify and reduce unconscious bias throughout the
the talent management lifecycle include: employee journey — from recruitment through
development and succession. As a result, they can
Pay |Equity
pay differences.
“It accounts for things such as seniority or the level that
you’re in, it’ll account for geographic differences, it’ll account
for differences in roles,” Chen said. “What it does not take
into account is your gender, your race or ethnicity, because
those are not legitimate reasons why people should be
paid differently.”
As more organizations are responding to concerns of pay
equity, there’s been a shift in how they are approaching the
19
20
Pay Equity at Work
The Gender Pay
Gap Today
21
The Gender Pay Gap Today
“T
This article draws upon and extends an
here are lies, damn lies
earlier effort (Kilgour 2014) focusing on
and statistics.”
historical data that point to the gender
pay gap being closed. But there are other
This often-quoted line popularized by
gender-pay equity issues that need to be
Mark Twain applies to the lengthy and
addressed and would be excellent topics for
ongoing debate over the gender-based pay
further research.
gap. Take the recent position of 2016 pres-
idential candidate Hillary Clinton to the PAY DISCRIMINATION
effect that women earn 76 cents for every It is generally agreed that differences in
dollar a man makes (Alter 2016). That was compensation attributable to differences in
a misleading exaggeration based on (some- skill, effort, responsibility, education, hours
what dated) annual data that compares worked in a week and weeks worked in
women’s pay with that of men with no a year are not pay discrimination. Rather,
allowance for hours worked per week, they are necessary for the functioning of a
weeks worked per year or any other factor market economy.
that would warrant a difference in pay. Residual differences in pay not attributable
As indicated in Table 1, in 1960 women to identifiable objective factors tradition-
earned 60.7% of what men earned on an ally have been assumed to be based on
annual basis, and the pay gap was 39.3%. In discrimination, prejudice or misogyny. Once,
1970, after the passage of the Equal Pay Act social attitudes about women’s worth in the
of 1963 (EPA), Civil Rights Act of 1964 and job market strongly supported the opinion
Executive Order 11246, it was 59.4%, and that women’s work was not worth as much
Pay Equity at Work
in 1980 it was 60.2%. Then things began to as men’s. This was often reinforced by
change. By 2016, it was 80.5% according to assumptions and laws that women needed
the U.S. Census Bureau, and 81.1% according protection. Many states limited how much
to the U.S. Bureau of Labor Statistics (BLS). weight women could be required to lift
What accounts for this improvement? Is the on the job and/or restricted the number of
glass half full or half empty? Is there still a hours they could work in a week. While
gender-based pay gap? these state laws might have passed with
22
TABLE 1 Women's Earnings as a Percentage of Men's Earnings, Selected Years, 1960-2016
*Calculated by author.
Source: U.S. Department of Commerce. Census Bureau. Table P-40. U.S. Department of Labor. Bureau of Labor Statistics. Highlights of
women's earnings in 2016. August 2017. Report 1069. Table 12. Retrieved from www.census.gov and www.bls.gov respectively.
the best intentions, they tended to justify differences in pay that became unac-
ceptable by the late 1960s. They were repealed or allowed to die. By 1980, and
certainly by 2000, attitudes about women’s work and women’s pay had changed.
Today, one must wonder: If women can do a job as well as (or better than)
men, why would a rational employer in a competitive product market discrim-
inate in favor of men and against women? Why would it hire and promote
less-productive men when it could hire and promote more-productive women for
the same (or lower) pay? If it did, and continued in such behavior, it would result
in higher costs, lower output or poorer quality of product (or service). Eventually,
the business would fail. In addition, since the 1960s there have been laws that
make such behavior problematic and potentially very expensive.
tially the same work for the same employer. Specifically, jobs requiring
substantially equal skill, effort and responsibility, and performed under the same
or similar conditions, should be paid the same.
The EPA contains several employer defenses that would justify differences in
pay between men and women:
❙❙ A bona fide seniority or merit system
❙❙ Quantity and quality of product
23
The Gender Pay Gap Today
❙❙ Different locations
❙❙ Professional development and ability tests
❙❙ Any factor other than gender.
These employer defenses significantly limit the impact of the EPA.
All forms of compensation are covered by the EPA, including salary, over-
time pay, stock compensation, profit sharing and bonus plans and benefits.
However, the debate usually focuses on money wages, as they are more
easily measured and compared, and data are readily available.
The EPA was originally enforced by the Wage and Hour Division (WHD)
of the U.S. Department of Labor (DOL). In 1978, enforcement of the EPA
was transferred from the DOL to the U.S. Equal Employment Opportunity
Commission (EEOC) and the U.S. Department of Justice (DOJ). This was
appropriate, as addressing discrimination is the primary function of the
EEOC. In addition, many pay-discrimination charges are intertwined with
other forms of discrimination.
24
TABLE 2 EEOC Charges Filed by Category, Selected Years 1995-2016
Charges
1995 2000 2005 2010 2015 2016
Filed
Total 87,529 100.0 79,896 100.0 75,428 100.0 99,922 100.0 89,385 100.0 91,503 100.0
Race 29,986 34.3 28,945 36.2 26,740 35.5 35,890 35.9 31,027 34.7 32,309 35.3
Sex 21,796 30.1 28,181 29.9 23,094 30.6 29,029 29.1 29,396 29.5 26,934 29.4
Age 17,416 19.9 16,008 20.0 16,585 22.0 23,246 23.3 20,144 22.5 20,857 22.8
EPA 1,275 1.5 1,270 1.6 970 1.3 1,044 1.0 973 1.1 1,075 1.2
Source: U.S. Equal Employment Opportunity Commission. Charge Statistics (Charges filed with the EEOC), FY 1997 Through FY 2016. Retrieved from www1.eeoc.gov//eeoc/
statistics/enforcement/charges/cfm?renderorprint=1.
LFPR grew from 59.4% in 1960 to 67.7% in 2000. That explains much of the
great bull market and the budget surpluses of the 1990s and early 2000s. It
declined to 62.7% in 2015.
In the 55 years reflected in Table 3, there were steady but countervailing
changes in the LFPR of men and women. In 1960, 83.3% of men were in the
labor force compared to 37.7% of women. The norm was for the husband
to go to work while the wife stayed home with the children. By 2015, a
25
The Gender Pay Gap Today
*Calculated by author.
Note: Census Bureau data are for full-time year-round workers 15 years and older. BLS data are for same 16 years and older.
Source: U.S. Department of Labor. Bureau of Labor Statistics. Women in the labor force: A databook. Report 1065. Table 2.
Retrieved from www.bls.gov.
revolution had taken place. Male LFPR had declined to 69.1% while female
LFPR had increased to 56.7%, down from 59.9% in 2000 and 60.0% in
1999 (not shown).
Table 3 also displays the resulting changes in the composition of the
civilian labor force. This is a measure of the relative share of the labor force
made up of men and women. In 1960, it was 66.6% male and 33.4% female.
By 2015, it was 53.2% male and 46.8% female.
Meanwhile, the LFPR of women grew by 50.4%, due in part to the move to
the suburbs with its additional costs and expectations and made possible by
the new and improved home appliances and packaged foods. Birth control
pills became available in 1961, just in time for the EPA, CRA and EO 11246.
Before “the pill,” few employers would put a married woman in charge of an
important operation or project because of the idea that she could become
pregnant at any time.
THE CAMPAIGN
Between 1960 and 1980, the relationship between women’s and men’s pay
Pay Equity at Work
had not changed, notwithstanding the adoption of the EPA, CRA and EO
11246. Then things started to change. By about 1980, the campaign to reduce
or eliminate the differential between men’s and women’s pay within the
EEOC and by the National Organization for Women (NOW) and other groups
was underway. It evolved interestingly in the next 20 years.
26
Comparable Worth
In about 1980, a theory of comparable worth emerged within the EEOC that
proposed expanding the EPA’s requirement of “equal pay for equal work”
to “equal pay for work of comparable worth.” Job worth (or value) was to
be measured by using the point-factor method of job evaluation. The point-
factor method had been in use by employers since the beginning of the 20th
century to measure the relative worth of jobs within an organization.
The point-factor method involves identifying a number of compensable
factors (typically five to 10). Compensable factors are those job elements for
which an employer is willing to pay (e.g., physical demands, responsibility,
communications, hazard, closeness of supervision) and human factors (e.g.,
education, training, judgment, attention to detail). The compensable factors
are then ranked, weighted, broken into degrees and assigned point values.
The result is the job evaluation scale.
All or some of the jobs in the organization then are evaluated and
assigned point values for each factor. Those factor-specific point values
then are totaled to give each job a point score. When the jobs are posi-
tioned by point values, they result in the job structure. What is called pay
structure mechanics (or architecture) then is applied to the job structure:
determine the slope of the wage-policy line, pay grades and rate ranges
(available in compensation textbooks or Kilgour 2008).
Most proponents of comparable worth favored using the four factors
identified in the EPA: skill, effort, responsibility and conditions (equally
weighted). The comparable worth concept was adopted by several public-
sector employers. However, it was not well received by private-sector
employers, the courts or most economists.
If job evaluation is done in good faith and applied to the whole organiza-
tion (top to bottom, wall to wall), it should not result in pay discrimination.
The problem, though, was that it was almost universal to use multiple
job-evaluation systems based on different weighted compensable factors: one
for predominantly male production workers and another for predominantly
female clerical workers. Comparable worth would have used one system.
Comparable worth was a departure from the traditional market-based (or
Pay Equity at Work
27
The Gender Pay Gap Today
28
different data. The Census Bureau measures earnings for workers ages 15
and older, the BLS for ages 16 and older. There may be other methodolog-
ical differences as well. The result is that the pay gap appears to be slightly
larger when Census Bureau data are cited. The Census Bureau data have the
advantage of going back to 1960. The BLS data series began in 1979.
In 1960, before the EPA, CRA and EO 11246, women earned 60.7% of what
men earned. By 1980, they earned about the same as in 1960 relative to men.
After that, the annual unadjusted ratio increased substantially to 80.5% by
2016. Thus, the pay gap was cut roughly in half, from 40% to 20%.
So, is the glass half full or half empty? The answer is: both. However, to
the EEOC, NOW and related organizations, most women and many elected
officials would say half empty.
Table 1 shows a roughly 20% pay gap remaining in 2015, and that is what
usually is cited. However, it’s based on annual data that takes no account of
the hours worked in a week or weeks worked in a year. When adjusted for
hours worked, the results are quite different.
TABLE 4 Women's Earnings as a Percent of Men's for Workers Paid Hourly, Selected Years 1980-2015
16 Years and
16-24 Years 25 Years and Older
Older
All
Year Total 16-19 20-24 Total 25-34 35-44 45-54 55-64 65+
Workers
1980 64.8 84.1 93.2 77.0 58.7 64.1 54.9 54.1 54.4 89.2
1990 77.9 91.0 93.8 90.1 71.8 79.4 68.7 64.3 66.2 89.6
2000 83.8 91.7 93.8 80.4 80.8 88.3 76.3 73.2 76.8 94.7
Pay Equity at Work
2010 86.0 93.6 97.8 91.7 85.6 91.9 82.9 79.9 83.2 93.8
2015 85.6 95.1 97.5 93.5 87.8 91.0 85.7 84.3 82.1 89.5
Percentage
20.8 11.0 4.3 15.5 29.1 26.9 30.8 30.2 27.7 0.3
Point
Percent change 32.1 13.1 4.6 20.1 49.6 42.0 56.1 55.8 50.9 0.0
Source: U.S. Department of Labor. Bureau of Labor Statistics. Highlights of Women's Earnings in 2015. November 2016. Report 1064.
Table 12. Retrieved from www.bls.gov/opub/reports/womens-earnings/2015/home.htm.
29
The Gender Pay Gap Today
In 1980, women paid hourly earned 64.8% of what men earned (all age
groups). Thus, the hourly pay gap was 35.2%. By 2015, such women earned
85.6% of what men earned and the hourly pay gap had declined to 14.6%.
Table 4 also disaggregated the pay data by age groups. For hourly workers
ages 16 to 24, women’s hourly earnings as a percentage of men’s increased
from 84.1% in 1980 to 95.1% in 2015 and the pay gap declined from 15.9% to
4.9%. For women ages 25 and older, it is more complicated, as that’s when
the “motherhood penalty” kicks in.
Ages of Children
Source: For 1975-2010: U.S. Department of Labor. Bureau of Labor Statistics (2013). Women in the Labor Force: A Databook. Table 7,
pp. 21-23. For 2015: Databook (2016). Table 6, no pagination. Retrieved from www.bls.gov/opub/reports/women-databook/2016/home.htm.
30
There is something missing: It’s not only the age of the youngest child
that is important, but also the number of children in the family. Based on
anecdotal evidence and personal experience, the magic number seems
to be three. If a family has three or more children, the cost of child care,
preschool, after-school programs and babysitters often becomes prohibitive.
Someone chooses to stay home with the kids, and that usually (but not
necessarily) is the mother.
TABLE 6 M edian Weekly Usual Hourly Earnings of Men and Women Employed Full Time Adjusted for Hours
Worked Per Week
Men Women
Women's
Median Average Imputed Median Average Imputed Difference
Hourly Pay
Year Weekly Hours Hourly Weekly Hours Hourly in Hours
as a % of
Earnings ($) Worked Rate ($) Earnings ($) Worked Rate ($) Worked*
Mens*
*calculated by author.
Source: U.S. Department of Labor. Bureau of Labor Statistics. Earnings: Highlights of women's earnings in 2015. November 2016.
Report 1064. Table 3. Hours: Women in the labor force: A databook. April 2017. Report 1065. Table 22.
Retrieved from www.bls.gov/opub/reports/women-databook/2016/pdf/home.pdf.
31
The Gender Pay Gap Today
was 92.4% and the pay gap was 7.6%. Few would contend that workers
averaging 35 hours per week should earn as much as those working 40
hours per week.
Educational Attainment
Education is another complication. As indicated in Table 8, unadjusted
women’s pay as a percentage of men’s has increased markedly for each of
the educational attainment categories shown. In recent years, as educational
attainment has increased, the ratio of women’s pay to men’s has declined.
That is, women’s pay as a percentage of men’s goes down with more educa-
tion. It is 80.4% for high school dropouts, 77.2% for high school graduates,
75.2% for an associate’s degree and 74.9% for college and university gradu-
ates. What explains this?
As more women have graduated from colleges and universities — and
favored certain fields of study — it has increased supply of labor and
Pay Equity at Work
depressed pay in those fields. Not all baccalaureate and advanced degrees
are the same. There are important differences among the fields studied.
Table 9 shows the choice and composition of college majors and annual
earnings one year after graduation by men and women. In terms of compo-
sition of major, women dominate in health care (88%) and education (81%).
There is little or no difference in pay among these jobs. Also, in the human-
ities, where women make up 60% of the majors, and in sciences, where the
32
composition is nearly equal, there is little or no difference in pay. In social
sciences and “other applied fields,” where women outnumber men, they
make only 83% and 87% of what men make, respectively.
Men dominate in computer science (81%) and engineering (82%), and
in those jobs women’s pay as a percentage of men’s is 77% and 88%,
respectively. There is no difference in pay in the sciences. In business
administration, gender representation in the major is about equal; however,
women earn only 84% of what men earn. Business administration is a very
broad topic and within it there are numerous subcategories designated as
options, areas and specialties. There are many more women in the human
TABLE 7 Percent of Men and Women Who Work Full Time and Part Time and Weeks Worked
Per Year in 2015
*Defined as 35 or more hours per week including vacation and sick leave.
**Defined as 1 to 34 hours per week including vacation and sick leave.
Source: U.S. Department of Labor. Bureau of Labor Statistics. Work Experience of the Population - 2015.
2016. USDL-16-2256. Table 1, p. 4. Retrieved from www.bls.gov.
Bachelor's
Less than H.S. H.S. Grads No Some College
Year Degree or
Diploma College or AA Degree
Higher
Change
19 15.7 10.7 7
1980-2015
Source: U.S. Department of Labor. Bureau of Labor Statistics. Highlights of women's earnings in 2015. November 2016. Report 1064.
Table 14. Retrieved from www.bls.gov.
33
The Gender Pay Gap Today
TABLE 9 C ollege Majors and Annual Earnings One Year After Graduation
ANNUAL EARNINGS
COMPOSITION of
CHOICE of MAJOR ONE YEAR AFTER RATIO
MAJOR
GRADUATION
(%) Men (%) Women (%) Men (%) Women ($) Men ($) Women (%)
34
TABLE 10 Five Largest States and the Five Best and Worst States in Terms of Women's Pay
as a Percent of Men's Pay
Women's
Men Women Earnings as a Pay Gap
($) ($) % of Men's (%)
($)
FIVE LARGEST
STATES
FIVE BEST
STATES
District of
1,224 1,070 87.4 12.6
Columbia
FIVE WORST
STATES
Source: U.S. Department of Labor. Bureau of Labor Statistics. Highlights of women's earnings in 2015. November 2016. Report 1064. Table
3. Retrieved from www.bls.gov.
35
The Gender Pay Gap Today
to 76.2% (Nebraska). And for the United States, the average is 81.1% with a
range of 60.9% (Wyoming) to 87.9% (Hawaii).
That’s quite a spread. What accounts for it? Much is attributable to the
states’ industry mix and employment mix. Wyoming’s economy is domi-
nated by oil and mining while Hawaii has a lot of service workers in the
tourist industry.
Table 11 adjusts the median weekly earnings of Table 10 by the average
hours worked by men and women in the state in a manner similar to Table
6. The order of the states is the same as in Table 10. The imputed hourly
rate of pay of women as a percent of men’s for the five largest states is
95.3% and the pay gap is 4.7%. The gap ranges from 2.5% (New York)
to 8.5% (Texas).
Among the five “best” states, the gap averages 4.4% and ranges from 2.8%
(Delaware) to 6.8% (Hawaii). And, among the five “worst” states, the average
is 11.4% and the range is 8.5% (North Dakota) to 15.1% (Wyoming).
36
TABLE 11 Imputed Hourly Earnings of Men and Women in the Five Largest States and in the Five Best States and
the Five Worst States in Terms of Unadjusted Women's Pay as a Percent of Men's Pay as of 2014
Men Women
Women's
Imputed
Median Average Imputed Median Average Imputed
Hourly The Real
Weekly Hours Hourly Weekly Hours Hourly
Pay as Pay Gap
Earnings Worked Earnings Earnings Worked Earnings
a % of
Men's
FIVE
LARGEST
STATES
New York 939 40.4 23.24 816 36.0 22.67 97.5 2.5
FIVE
BEST
STATES
District of
1,224 41.8 29.28 1,070 38.4 27.86 95.2 4.8
Columbia
North
774 40.3 19.21 664 35.7 18.60 96.8 3.2
Carolina
FIVE
WORST
STATES
North
912 44.4 20.54 682 36.3 18.78 91.5 8.5
Dakota
United
895 40.9 21.88 726 35.9 20.22 92.4 7.6
States
Source: U.S. Department of Labor. Bureau of Labor Statistics. For weekly earnings: Highlights of women's earnings in 2015. November 2016. Report 1064. Table 3. For
hours worked: Women in the labor force: A databook. April 2017. Report 1065. Table 22. Retrieved from www.bls.gov.
37
The Gender Pay Gap Today
REFERENCES
Alter, Charlotte. 2016. “Hillary Clinton Calls for Closing the Wage Gap on Equal Pay Day.” Time, April 12.
Viewed: Jan. 26, 2018. http://time.com/hillary-clinton-equal-pay-day.
Kilgour, John G. 2008. “Job Evaluation Revisited: The Point Factor Method.” Compensation and Benefits
Review 40 (4): 37-46.
Kilgour, John G. 2014. “The Pay Gap from a Different Perspective: Hours Worked and Geographic
Differences.” Compensation and Benefits Review 46 (4): 195-203.
Pay Equity at Work
38
rewarding
reads
40
56
57
June/July 2018
41
Pay |Equity at Work
Shareholders are demanding it. Governments are employees, then compare it with the average com-
legislating it. From Hollywood to Washington, tech- pensation of all female employees.
nology to nursing, Millennials to Boomers, equal The advantage of this approach is that it’s simple.
pay for equal work is now front-page news. With That’s the reason it’s likely the first step in any
long-simmering tensions reaching the boiling point, well-conducted gender test. The disadvantage is
gender pay equity has become a key issue that busi- that, by itself, it tells you very little — and might
nesses can no longer avoid. even mislead your analysis.
To illustrate, suppose the men in a company have
BREAKING DOWN THE GAP more senior roles than women. This could be the
Statistics can be inconsistent and even contradictory. result of men having more experience. On the other
One study might show high levels of inequality across hand, it could be that men are awarded more senior
a range of metrics. Another might appear to explain titles for doing the same job. Simple averages tell us
gender pay differences by variables such as age, edu- nothing about these possibilities. Therefore, stop-
cation and experience. ping there is insufficient.
Where’s the truth? Buried in the details. Only through
close examination of their own payrolls — and using Methodology II: Matched Difference of Means Test
and synthesizing results from multiple methods — can A somewhat more sophisticated approach is to look
companies unpack the drivers behind variations in pay. at the pay difference between two otherwise similar
Once they know these, then they tackle any gaps for groups doing the same job at the same time. If the
which there is no reasonable explanation. average male income in each group exceeds that of
We wish we could tell you about a well-established, the average female, there could be a problem.
add-water-and-stir technique for understanding This method, called a difference of means test, is
gender pay equity. The truth is that superficial anal- straightforward enough. It also allows for a modest
yses are prone to what, in statistics, are called Type amount of further testing to see if any difference is
1 (false positive) and Type 2 (false negative) errors. statistically significant or meets the intended frame-
A false positive concludes there is a pay equity work of equal pay for equal work.
problem when there really isn’t one. A false nega- But difference of means testing still isn’t sufficient to
tive fails to identify a pay equity problem when one, determine gender pay inequity. For one thing, it doesn’t
in fact, exists. always account for variables such as tenure, perfor-
Your compensation strategy and overall pay fair- mance or job complexity. Neither does it expose pay
ness deserve a more nuanced approach. Here, we’ll differences in roles or job levels that are exclusively
show how different statistical analyses can help male or female. Finally, a difference of means test
explain variations in pay, then discuss ways to form an provides no information about differences between
effective plan of action. There’s no silver bullet: Each employees in different groups.
Work
Still, it’s an analytical journey that anyone can take Methodology III: Multiple Regression Analysis
June/Julyat
— one that can help you uncover actionable insights For comparing employees across different groups, we
Pay |Equity
about gender pay equity in your own organization. have regression analysis. A regression analysis requires
control variables that explain the pay gap between
GETTING THE NUMBERS different groups. These might include rank, tenure, edu-
Methodology I: Simple Average cation and performance evaluations. Regression analysis
Let’s begin our journey with the most basic of tests: also lets you test for the effect of other non-numerical
Calculate the average compensation of all male variables such as gender and leave of absence.
4258
there’s any part of the pay difference that these vari-
Pay Role Experience Demographic Unexplained ables don’t explain.
Factors
Understanding the Difference:
Women Distinguishing Self-Selection from Inequity
Statistical analyses can do a good job of identi-
Men fying differences between pay, but they don’t do
much to explain why those differences are happen-
ing. Consider an individual who self-selects out of a
Figure 1 | Explaining Differences in Pay Gap Using particular type of role. It could be because the role
Role, Performance and Other Factors is hazardous. More men than women accept those
hazards and, as compensation for the inherent risk
in the job, they demand higher pay.
Here’s an example: Suppose the women in your Then again, pay inequity just might be due to selec-
company earn 75 cents for every dollar their male tion bias or a glass ceiling. Consider the company in
counterparts make. A regression analysis detects Figure 3. Here, by all indications, pay levels are easily
that a big portion of the gap is due to role and explained by factors such as role, experience and per-
experience plus other demographic factors such as formance. This still doesn’t tell us whether women
education and location. However, some of the gap might be afraid to ask for promotions — or whether
remains unexplained, requiring additional analysis men are promoted more than women.
and investigation. (See Figure 1.) Although job and experience levels affect pay,
Regression models offer a great degree of flexibility. Glassdoor’s 2016 “Demystifying the Pay Gap” study
They can explain not only the value impact of these found that industry and other socioeconomic fac-
variables (i.e., how much someone can expect to make tors (e.g., college major, career decisions) carry more
from one additional year of tenure), but also the value weight and these often are imbalanced by gender. In
differential related to gender or any other area of con- other words, statistical analyses can do only so much
cern. On top of that, regression models can show how
the value of a variable (such as experience) can differ
Kansas City New York Male
across roles or departments. They even can show the Average = $50,000 Average = $80,000 Female
statistical likelihood of potential inequity.
What about employees that the model identifies
as outliers? Regression analysis can flag them for
further examination. For instance, Figure 2 shows a
case in which most employees earning less than the
Pay Equity at Work
Expected
expected salary range are female, indicating poten- salary
range
| June/July 2018
needs. Equal pay issues within the same position in the right hands.
2018
set up pay grades and make sure they’re consistently Josh Schaeffer is a director in Equity Methods’ valuation practice.
Pay |Equity
45
46
Pay Equity at Work
Pay Equity
Management
Practices:
A Survey of C-Suite
and Rewards Leaders
Tom McMullen
Korn Ferry
47
Pay Equity Management Practices:
A Survey of C-Suite and Rewards Leaders
P
ay equity is one of the most ❙❙ Broadening definitions of protected classes.
complex, multifaceted, sensitive ❙❙ Placing more burden on employers to
and visible people issues facing demonstrate pay equity practices.
organizations today. Understanding how ❙❙ Providing a higher level of compensatory
to approach, diagnose and address pay damages to plaintiffs.
equity concerns has never been more ❙❙ Widening the statute of limitations from
important. Today’s business, regulatory, which an employee can file a claim.
political and social climates are converging ❙❙ Limiting legal risk for organizations proac-
to place unprecedented levels of scrutiny tively remediating pay equity gaps.
on what organizations are doing — or In Western Europe, organizations are
not doing — to ensure they are fostering increasingly being required to report data
an inclusive environment in which all on their organization’s gender pay gap. For
employees have equal opportunity to example, since 2018 the United Kingdom
thrive, develop and be rewarded. This is has required companies with more than 250
an issue of equal opportunities for access employees to report their gender pay gap
to employment opportunities, as well as for data (Korn Ferry 2018a).
compensation once employment opportuni- While the U.S. Equal Pay Act of 1963
ties are realized. brought forth the notion of “equal pay
Today, more than 80 countries have some for equal work,” this was focused only
form of “equal pay for equal work” laws, on gender-based pay differences. Title
and more than a quarter of those have some VII of the Civil Rights Act of 1964 further
sort of mandatory reporting requirement. expanded these protections by prohibiting
In the United States, 44 states have unique pay and employment discrimination on the
pay equity legislation (Seyfarth Shaw 2018). basis of race and national origin (Seyfarth
Another 34 states and cities have recently Shaw 2018). However, the overarching pay
Pay Equity at Work
enacted legislation that bans employers from gap between men and women in many
enquiring about a candidate’s compensa- countries (including the U.S.) averages about
tion history (Salary History 2019). Some of 20% in favor of males. This is the raw pay
the key themes behind recent changes of gap (i.e., compensation for all men versus all
enacted legislation include: women). After factoring in job level, func-
❙❙ Banning employers from enquiring about a tion and company comparisons, the 20%
candidate’s compensation history. gap tends to drop to between a 1%-2% gap
48
in most countries. The data indicate that much of the raw gender pay gap is a
function of unequal access to higher-paying executive jobs and jobs in science,
technology, engineering and math (STEM) fields (Korn Ferry 2018b).
Increasingly, CEOs and human resources leaders in forward-looking organi-
zations are placing a strategic focus on the pay equity issue rather than solely
checking the box on regulatory compliance (Tomorrow’s Company 2014). Why?
Because it makes good business sense to do so. Research indicates that organiza-
tions with diverse leadership teams, fair rewards systems and talent management
processes that foster inclusiveness, development and increased capacity for all
employees financially outperform those that don’t. CEB, Catalyst and McKinsey
research all show that more diverse executive teams have much better finan-
cial returns than those that are not as diverse (Korn Ferry 2019). People from
different backgrounds look at problems from a different perspective and are
likely to come up with different ideas to solve them. Furthermore, Korn Ferry
(2019) research shows that organizations with more engaged employees finan-
cially outperform those with less engaged workforces.
C-suite leaders see this as an opportunity to “do the right thing,” improving
trust and engagement in the organization and employer brand. There will obvi-
ously be winners and losers in this area, based on actions that are taken — or
not taken. Organizations will likely need to demonstrate both of the following:
❙❙ That adapting to change will likely result in a much more positive future for
the organization.
❙❙ That not doing so will likely result in an unacceptably negative future for
the organization.
RESEARCH FINDINGS
Participant Characteristics: A sample of WorldatWork members, Korn Ferry
clients and registered website users were invited to participate in this research
in the spring of 2019. A total of 335 respondents from a diverse range of
industries and organization sizes participated in the survey. Most respondents
identified themselves as C-suite executives (36%) or total rewards leaders (60%).
This survey is relatively unique given the high number of C-suite participants
(WorldatWork and Korn Ferry 2019).
Pay Equity at Work
49
Pay Equity Management Practices:
A Survey of C-Suite and Rewards Leaders
50
FIGURE 2 Primary Objectives of Pay Equity Initiative
5%
The Board of Directors 6%
5%
52%
The HR function 26%
66%
Pay Equity at Work
2%
The Legal function 0%
3%
4%
Other 4%
4%
51
Pay Equity Management Practices:
A Survey of C-Suite and Rewards Leaders
Gender 18%
Ethnicity 0%
issues and implications associated with the work, but the ability to protect
the confidentiality of the work product via attorney-client privilege.
Demographic Focus: For participating organizations, the geographic
focus of work is primarily the U.S. and North America. (See Figure 5.) This
is intuitive given the demographics of survey participants. Multinational
organizations conducting pay equity assessment work in multiple coun-
tries reported the propensity to conduct assessments across all countries
in which they operate versus a subset of those countries. This practice
may imply a somewhat mature analytic process in place for large multina-
tional corporations.
Resourcing: Many organizations use solely internal resources in initiatives.
Organizations using external resources typically rely on external compensa-
tion/HR consultants, followed by external legal counsel and then by external
statisticians. External communications consultants are rarely used. Smaller
organizations tend to favor external compensation/HR consultants. Larger
organizations use external legal counsel and statisticians. C-suite respondents
tend to use external compensation consultants. (See figures 5a and 5b.)
Analysis Approach: The most common data analysis methodology used
by organizations in pay equity initiatives is basic descriptive statistics (e.g.,
averages, medians, percentage differences) by employee group. Descriptive
statistics are also favored by smaller organizations while larger employers
tend to favor multivariate regression analysis. (See Figure 6.)
In the U.S.
68%
(or North America)
52
FIGURE 5A External Resourcing by C-Suite vs. Rewards Respondent
24%
External statisticians 13%
31%
33%
External legal counsel 21%
41%
External communications 2%
4%
consultants 1%
5%
Other 4%
5%
Not applicable/ 4%
3%
I don’t know 3%
24%
External statisticians 47%
11%
33%
External legal counsel 53%
15%
External communications 2%
2%
consultants
Pay Equity at Work
1%
5%
Other 5%
6%
Not applicable/ 4%
3%
I don’t know 5%
53
Pay Equity Management Practices:
A Survey of C-Suite and Rewards Leaders
analysis 9%
4%
Management discretion 5%
5%
Not applicable/ 3%
0%
I don’t know 4%
54
FIGURE 7 Eligibility for Pay Equity Adjustments
31%
0.1-1% employees 34%
22%
33%
1.1-5% employees 26%
38%
13%
6-10% employees 10%
14%
5%
11-20% employees 7%
8%
1%
21-35% employees 3%
1%
55
Pay Equity Management Practices:
A Survey of C-Suite and Rewards Leaders
90%
Senior Leaders 93%
89%
65%
People Managers 78%
57%
27%
All Employees 40%
21%
Other 9%
56
are closing wage gaps around equal pay for equal work between employee
groups. The most room to improve for organizations is in closing aggregate
pay gaps across the organization. (See Figure 12.)
RECOMMENDATIONS
Based on this research, as well as consulting experience with clients, the
following recommendations are provided to guide organizations in their
analysis and management of pay equity.
Scope, Objectives and Approach: Given the regulatory, social and
business environment, addressing pay equity assessment and management is
becoming the only viable option for organizations. A key first step for orga-
nizations is to ensure alignment between the C-suite and HR/total rewards
leadership regarding the scope, objectives and approach to this work. As
seen in this research, C-suite and total rewards leaders often have different
perspectives and priorities within the context of pay equity. Companies
should also ensure that the legal function is involved to preserve attor-
ney-client privilege and safeguard the work product. External resources (such
as rewards consultants, statisticians and outside legal counsel) should also be
considered, as needed, to ensure organization capability gaps are covered.
57
Pay Equity Management Practices:
A Survey of C-Suite and Rewards Leaders
levels and a course of action based on pay equity objectives, current issues
and available resources. It is important to note that organizations do not get
themselves into pay equity issues overnight and they will not end them over-
night. Organizations should view pay equity management as a journey versus
a one-time event. And the courts look more favorably on organizations that
have assessed their issues, have a plan for addressing them and have a track
record at closing these gaps.
58
Communications: As pay equity management is becoming a more inte-
gral part of the total rewards framework, organizations should consider
refining their rewards strategy to directly address internal equity pay
management principles. For example:
❙❙ We hold pay equity as a key tenet of our reward strategy.
❙❙ We examine pay equity on an ongoing basis.
❙❙ We review pay equity by a number of key employee characteristics.
❙❙ We provide pay equity adjustments, as needed.
Consider individual employee pay equity increase communications as
part of ongoing salary increase management processes that complement
the bundling of pay equity increases as a component of the broader salary
increase program.
Sustaining the Program: As mentioned previously, pay equity manage-
ment is a marathon, not a sprint. Organizations focused on a sustainable
process should consider conducting periodic reviews and address pay dispar-
ities across employee groups. Consider measuring effectiveness in pay equity
management by keeping a scorecard of progress, consisting of:
❙❙ Closing of significant equal pay for equal work gaps across employee groups
(e.g., gender, ethnicity)
❙❙ Closing raw/aggregate pay gaps across employee groups over time
❙❙ Improving the perception of pay equity and fairness via engagement surveys
❙❙ Making inroads in talent management and diversity and inclusion objectives.
One can argue that pay equity issues are a symptom of a broader problem
of “employment equity” and differences in treatment across the entire
talent supply chain (i.e., talent acquisition, talent management and reward
management processes) over the course of an employee’s career. To ensure
a robust assessment of your pay equity management program, consider
reviewing processes across the talent supply chain to focus on the following
drivers of pay equity:
❙❙ Rewards management: Work structures, job evaluation, base pay delivery,
promotion guidelines, bonus calibration and payouts.
❙❙ Talent acquisition: Hiring guidelines, candidate distributions, compensation
offers and offer approval processes and employer branding.
Pay Equity at Work
EDITOR’S NOTE
The author would like to acknowledge the substantive contributions of Alison Avalos, director of total
rewards strategy and membership at WorldatWork; Lindsay Strack, research manager at WorldatWork;
and Prachi Khanna, senior consultant at Korn Ferry.
REFERENCES
Korn Ferry. 2019. “New Report: Strengthening Performance Through Greater Employee Engagement. Viewed:
June 13, 2019. https://focus.kornferry.com/new-report-strengthening-performance-through-great-
er-employee-engagement/.
Korn Ferry. 2018a. “More Than a Pay Gap: The Wider Problem of Gender Inequality at Work.” Viewed:
June 13, 2019. https://dsqapj1lakrkc.cloudfront.net/media/sidebar_downloads/KF-More-Than-a-Pay-
Gap-Digital.pdf.
Korn Ferry. 2018b. “New Numbers on Pay Equity.” Viewed: June 13, 2019. https://www.kornferry.com/
institute/pay-equity-leadership.
“Salary History Bans.” 2019. HRDrive, June 13. Viewed: June 17. https://www.hrdive.com/news/salary-
history-ban-states-list/516662/.
Seyfarth Shaw. 2018. “50 State Pay Equity Desktop Reference: What Employers Need to Know
About Pay Equity Laws.” Viewed: June 13, 2019. https://www.seyfarth.com/dir_docs/publications/
PayEquity_50State.pdf.
Tomorrow’s Company. 2014. “Tomorrow’s Global Leaders: How to Build a Culture That Ensures Women
Reach the Top.” Viewed: June 13, 2019. https://cdn.ymaws.com/www.shrm-emeraldcoast.org/resource/
resmgr/Docs/Tomorrows_Global_Leaders_rep.pdf.
Pay Equity at Work
WorldatWork and Korn Ferry. 2019. “Pay Equity Practices: Survey of C-Suite and Rewards Leaders.” May.
Viewed: June 12, 2019. https://www.worldatwork.org/Survey%20Brief%20-%20Pay%20Equity%20
Practices%20Snapshot.pdf.
60
PAY EQUITY PRACTICES
Moving Forward but Room for Improvement
WorldatWork and Korn Ferry 2019 Pay Equity Practices Survey
46 %
consider gender
36 %
take additional demographics
& ethnicity (e.g., age) into account
60 %
are taking action
33%
still considering
doing the
7%
not on my
company PAY EQUITY WORK
necessary work radar
NOT TRANSPARENT TO ALL
REMEDIATION
LEAVES ROOM FOR
90 % share intent & findings with
senior leaders
IMPROVEMENT
Roughly three-fourths of
65% share with people managers
52%
report communicating findings
remediation or are working to resolve
only to employees affected by
causes of pay inequities. the adjustment
28%
are considering working to
identify/resolve root causes
of pay inequities, but haven’t
started yet ONCE RAMPED UP, LEADS THE HR
PAY EQUITY MANAGEMENT PROCESS.
MOST ORGANIZATIONS
ADJUST PAY EQUITY FOR TYPICAL PAY EQUITY INCREASE
LESS THAN 5%
OF THEIR WORKFORCE. 4 6 % to %
ABOUT THE STUDY WorldatWork and Korn Ferry collected survey data for the “Pay Equity Practices Survey of C-suite and Reward Leaders” in early 2019. The
survey report was based on 769 responses. Survey respondents were WorldatWork members (primarily Total Rewards professionals) and Korn Ferry contacts
employed in the C-suite, human resources and Total Rewards functions across a wide range of industries and size of organizations.
workspan
daily
62
workspan
daily
For instance, Eigen recommends that starting pay is outset, MatchGroup was “committed to
equitable from day one, as pay inequity can be “ampli- sharing the results, good or bad.”
fied” over time. Once all the reviewing and analyzing is
done, it’s time to design and implement
4. Leverage Technology with Proven Methods pay equity standards for your business.
“Let’s be clear,” Colacurcio said. “Companies don’t do “You’ve got to impose those pay
‘one-and-done’ because it’s the best way to go.” equity standards at the time of hire or
In fact, it’s based more on the belief that reviewing and transfer,” Eigen said.
analyzing pay equity can be too cumbersome, or even too Ultimately, you could end up with a
expensive, to do with any consistency — at least, if the program that accurately reflects the real
process is being done manually. But using technology based causes of the pay equity problem within
on well-vetted methodologies can make the process go your organization and also provides
smoother, whether it’s the first time your organization has workable solutions.
ever broached the subject, or if your organization is under- “When you pay fairly, you send a
going a “life event,” such as a merger. powerful message to your current
Of course, part of leveraging technology is ensuring that you team, your potential employees and
have chosen the right tech to accomplish your goal. your customers,” Nelson was quoted as
“It’s about asking the right questions,” Eigen said. “And saying in the presentation. “You care
you’ve got to get the math right.” about something bigger and you’re
willing to make changes to reflect
5. Hold Yourself Accountable and Ensure Transparency those values.”
Setting a goal of 100% pay equity may seem overly ambitious,
but this is exactly what Colacurcio insists should be done. Stephanie N. Rotondo is a writer/editor at
WorldatWork.
“Then measure yourself against that goal,” she said.
This can be done, in part, by creating a communications
strategy that reaches all levels of your organization. And don’t
hold back if you find something has gone terribly awry.
“You will, in all honesty, find problems,” Colacurcio said.
“And that’s OK.” But those problems should be based only on
“neutral” differences, such as tenure and education.
Pay Equity at Work
63
at Work
64
38
Pay |Equity
October 2018
Looking Beneath the Surface
Pay Equity at Work
65
39
O
ver and over we hear that women in The articles referenced in the first sidebar all
the United States who work full-time use data from the exact same source, namely
are paid only 80 cents for every dollar the Census Bureau report, “Income and Poverty
paid to men. This statistic is repeated in the United States: 2016.” (See Tables 1 and
by many organizations and in many publications. 2.) What do these numbers represent? It is the
(See “The 20% Gender Pay Gap Is Misleading ratio of the median income of more than 47,000
Without Context.”) So, what are all of these exam- women to the median income of more than
ples missing? While some sources talk about 63,000 men who were respondents to a Census
occupations, there is no discussion of the actual Bureau “Current Population Survey” (CPS), no
work being done, no mention of the job. matter the industry, occupation, level of work
and location.
SOURCE OF THE 80% FIGURE The CPS, which originated in the late 1930s, is
Because gender pay inequity addresses the pay the longest-running survey conducted by the
of all employees, it is an obvious major issue Census Bureau. It is a household survey primar-
that demands the attention of total rewards pro- ily used to collect employment data. Data are
fessionals. Only by exploring the issue in depth collected throughout the year, every year. (See
can we properly respond to inquiries from not “Census Bureau’s CPS Methodology.”)
only employees and executive management but After the data are collected for each gender,
also the inquiring press and politicians. everything is thrown into one big pot for the
calculation of the median income: secretaries,
bricklayers, senior IT professionals, dishwashers,
• The 2018 Institute for Women’s Policy Research article, “The Gender discussion of, and efforts to achieve, pay parity.
Wage Gap: 2017 Earnings Differences by Race and Ethnicity” states, We all are familiar with the concept and laws
October 2018
“In 2017, the ratio of women’s to men’s median weekly full-time regarding equal pay. The Equal Pay Act was
Pay |Equity
earnings was 81.8%.” enacted in 1963, and it mandates equal pay for
• The Business Insider article, “6 charts show how much more men make “equal work on the jobs the performance of
than women” states, “Today, on average, a woman earns 80.5 cents for which requires equal skill, effort, and respon-
every dollar a man earns …” The article contains several charts and
sibility, and which are performed under similar
one photograph of the Jan. 21, 2018, Women's March in Las Vegas.
working conditions, except where such payment
is made pursuant to (i) a seniority system; (ii)
66
40
Table 1 | Income and Earnings Summary Measures Table 2 | Income and Earnings Summary Measures
by Selected Characteristics: 2015 by Selected Characteristics: 2016
2015 EARNINGS OF FULL-TIME, YEAR-ROUND WORKERS 2016 EARNINGS OF FULL-TIME, YEAR-ROUND WORKERS
Sample Size Median Income Sample Size Median Income
Men with earnings 63,887 51,859 Men with earnings 64,953 51,640
Women with earnings 47,211 41,257 Women with earnings 48,328 41,554
Dividing the pay for women by the pay for men we get 0.7956, Dividing the pay for women by the pay for men we get 0.8047, rounded
rounded to 0.80. to 0.80.
Note: Some articles report that differences are in “average” salaries, even though the actual figures referred to are median salaries. (As total rewards
professionals, we do know the difference.)
In addition to the regular labor force questions, the CPS often includes
supplemental questions on subjects of interest to labor market analysts. These
WHY IS THE WORK IGNORED? include annual work activity and income, veteran status, school enrollment,
| October 2018
Why do the articles and pronouncements contingent employment, worker displacement and job tenure, among other
ignore the missing link of work? We can only topics. Because of the survey’s large sample size and broad population
coverage, a wide range of sponsors use the CPS supplements to collect data on
speculate. The information in the CPS is topics as diverse as expectation of family size, tobacco use, computer use and
there for all to see. One wonders, then, why voting patterns.
those articles’ authors did not dig into the
data to understand what the numbers really Source: U.S. Census Bureau. 2017. Current Population Survey, Technical Documentation.
SURVEY SHORTCOMINGS
the context of equal work in their statements?
Are they so caught up in a narrative that
• Survey instructions cover 354 pages in nine chapters and nine appendixes in women are undervalued that it clouds their
the 2016 “Annual Social and Economic Supplement (ASEC)” of the CPS. thinking process? Or are they using these fig-
• The survey questionnaire covers 132 pages of that document. ures to advance a political agenda? These are
• Sometimes answers, including income, are provided by one member of a not idle questions, given the false statements
household for another member. in a presidential political campaign, and given
• The questionnaire does not ask about those work aspects that a compensa- the almost universal ignorance of the missing
tion professional would use in any pay analysis. There were only two ques- work context.
tions related to the work: In 2012, the ratio was 0.77 from that year’s
• What kind of work (were/was) (you/he/she) doing (e.g., Electrical Engineer, Census Bureau survey, which was the source
Stock Clerk, Typist)?
of a 2012 campaign TV ad stating, “President
• What were (your/his/her) most important activities or duties (e.g.,
types, keeps account books, files, sells cars, operates printing press, Obama knows that women being paid 77 cents
finishes concrete)? on the dollar for doing the same work as men
isn’t just unfair, it hurts families.” The addition
of “same work” was misleading and this same
misleading notion was repeated in his State of
the Union address.
Figure 1 | Factors Determining a Person’s Pay They’re not “lying with statistics,” but are being
dishonest by not telling the whole story with the
context of the figures (lying by omission).
For whatever reason, authors of the articles
Pay Philosophy apparently either did not dig into the data to
discover the context of what was reported, or
simply chose to ignore it. But that is our task as
Market Pay
Affordability total rewards professionals.
of Job
Suppose that all software developers, female and male, were paid the same ($80,000). And suppose that all
elementary school teachers, female and male, were paid the same ($54,000). For both jobs, the pay is equal between
genders, with pay ratios of 1.00. But note that the lower paying job is predominately female and the higher paying job
is predominately male.
When the weighted average is calculated for the females, the larger number of incumbents in the lower paying job, 30
out of 40, pulls down the weighted average to $60,500. Similarly, when calculating the weighted average for the males,
the larger number of incumbents in the higher paying job, 50 out of 60, pulls up the weighted average to $75,667. That
is the nature of a weighted average: It goes toward the number where the larger weight is. In this case, for each job
the weight is the number of incumbents.
When the data for each job are combined into weighted averages, the result is a female-to-male pay ratio of 0.80.
Even the median is susceptible to Simpson’s Paradox, as the pay ratio is 0.68 for the medians. Everything is fine
pay-wise when examined by job, but is apparently not fine when combined, indicating that in this instance, the
jobs should not be combined at all, as the results would be conceptually meaningless for any pay equity study and
subsequent action.
Source: Davis, John H. 2011. Statistics for Compensation: A Practical Guide to Compensation Analysis. New York: John Wiley and Sons.
critical thinking, especially when the message • Educate yourself on the source and context
to female employees is so misleading. of the 80% figure. Focus on gender pay dif-
The actions to take are three-fold: ferences within jobs. Be prepared to tell the
• Ensure your own house is in order vis-à- whole story. Truth is what we are seeking ––
Pay Equity at Work
vis equal pay. In my consulting experience, the truth, the whole truth and nothing but
most companies want to pay their employees the truth.
| October 2018
fairly for the work that they do. Employees • Speak out about it with complete facts and
who perceive they are paid fairly are engaged don’t let the misinformation spread by the
employees and that is clearly in a company’s default of your silence. Silence is assent
self-interest. Most total rewards professionals with the misleading statements.
have or can get the statistical tools needed to
conduct internal audits and identify and cor- John H. Davis, Ph.D., CCP, is the retired president of Davis
Consulting. He can be reached at john@jhdconsulting.com.
rect equal pay issues.
69
43
46th
Annual
Survey
2019
Salary Budget Survey
2020
Pay equity among the factors in upward trend in salary budgets
CEOs, Chief Financial Officers, and HR professionals have turned to WorldatWork each year to ensure
their compensation plans are competitive and designed to achieve the results needed to drive
organizational success.
Data covers
14
Survey points to Base Salary Increases
Pay Equity Work
Covers million Merit Budgets
19
Minimum Wage Adjustments employees worldwide
countries. Salary Structure Adjustments
from
Lower Unemployment Rate
Promotional Increases
Lower Inflation Rate
California has been leading the pack since 1949 with its Equal prohibits local government from
Pay Law. As recently as 2015, the Fair Pay Act amended the law legislating laws that would ban
as it applies to an employee’s gender. Then, in 2017, the law employers from inquiring about salary
was also expanded to provide protection for employees of a history. This ever-evolving landscape
different race or ethnicity. In early 2018, California was one of requires us to be even more diligent
the first few states to ratify new legislation that prohibited than ever to make sure that we are
employers from inquiring about an applicant’s salary history not only compliant, but that we can
and clarified an employer’s obligation to provide a salary range anticipate the spread of such legis-
upon reasonable request from an applicant. lation and more.
71
workspan
daily
Gender-specific
No state-specific pay
equity laws in effect as of
January 2019
median pay of colleagues of the opposite sex in the same or the recent amendments to the Gender
comparable role employed at their organization once every Equality Act, which went into effect in
two years. In the U.S., specifically for federal contractors as January 2018. Employers with at least 25
well as in countries like Spain, Austria, Denmark, Belgium, employees are now required to obtain
France and Sweden, companies are required to undertake certification from an accredited auditor
gender audits to detect, remedy and prevent unjustified as proof that women and men in their
differences between women’s and men’s pay, terms and employment get paid on an equal basis.
conditions of employment. They are also required to devise Although there is no real global legis-
equal pay action plans. lative requirement, it is evident that
72
workspan
daily
challenges that we
have all been facing
for some time now.
With that in mind, it
recalls another passion
of mine: musical
theater. It seems that
whether you’ve been a
theater buff your whole
life, or you’ve never
seen a Broadway show,
you have likely heard
of the Tony Award-
winning Broadway hit
the legislation being enacted in various locations is not only musical “Hamilton,” brilliantly crafted by
in reaction to the local climate, but also based on precedent Lin-Manuel Miranda. If you’re a fan, you
already set by neighboring or related places with similar may have caught my reference at the
political and financial environments. It is worthwhile to note beginning of this article.
the evolution of global legislation recognizes a shift away from
laws that focus on fair pay within similar jobs. It has been real- Aside from modern storytelling told
ized that remediating pay alone only addresses the symptom through predominantly hip-hop beats,
and not the real causes of pay inequality. Later legislation one of the most profound aspects of
begins to examine overall pay gaps and forces organizations the show is the very deliberate choice
to analyze further and explore the complete employee life- in casting. Whether you see the original
cycle to identify and attend to the root of their pay equality Broadway production, catch the show
issues. For companies that are operating on a global scale, it is as it’s passing through your area, or are
crucial to understand what legislation applies to your compa- fortunate enough to see it in London’s
ny’s operations. West End, I’d venture to say that the cast
of characters will be the most diverse
Key Takeaways you’ve ever seen on a professional stage.
The grand landscape of pay equity legislation may not be
intended to be the silver bullet that will solve the pay equality Miranda shared that it’s the story of
problem. But instead, it can be argued that legislators are American history told by America today.
bringing a public focus on the measurable aspects of the If our organizations all tackle the pay
problem so that we can all work together within our respective equity challenges with the ultimate
employment and associations to further analyze the issues goal of true diversity and inclusion in
and find potential long-term solutions. mind, we will be able to create cultures
The intense attention on and public discussion of pay equity of diversity and inclusion in our work-
and pay equality challenges have led to more awareness places and beyond. This is the moment
throughout organizations, as evidenced by groups such as we’ve been waiting for, and it’s time
Pay Equity at Work
the CEO Action for Diversity and Inclusion or the Equal Pay to “Rise up!”.
International Coalition (EPIC). Likewise, organizations, including
Bloomberg, are publishing a Gender Equality Index to help Glizcel Ditto is a principal compensation consultant
at Curo.
satisfy the demand from current and prospective employees
for pay information. The public awareness of pay equality
issues is challenging organizations to be more transparent
about their pay practices even as early as the recruiting and
hiring process. Ultimately, the emphasis on pay equity is only
scratching the surface of the overall diversity and inclusion
73
74
Pay Equity at Work
Pay Fairness:
Insights from
Rewards Leaders
75
Pay Fairness:
Insights from Rewards Leaders
M
ultiple factors have caused pay talent and motivate employee performance.
fairness to become a much more Specifically, rewards fairness and the
important and challenging issue related constructs of pay justice and equity
for rewards leaders in recent years. First, have been found to be strongly related to
there has been a flurry of both state and employee attitudes, including:
local government regulations aimed at ❙❙ Pay satisfaction (Cowherd and Levine 1992;
closing the gender gap and other discrep- Folger and Konovsky 1989; Lee, Law, and
ancies in pay. The Dodd-Frank Wall Street Bobko 1999; Miceli and Mulvey 2000; Shaw
Reform and Consumer Protection Act of and Gupta 2001; Tekleab, Bartol, and Liu 2005)
2010 requires publicly held companies ❙❙ Commitment (Cohen and Gattiker 1994;
to report their CEO-to-worker pay ratio, Dulebohn and Martocchio 1998)
and the courts are reinforcing the right ❙❙ Intention to quit (Miceli, Jung, Near, and
of employees to share pay information. Greenberger 1991)
Furthermore, attitudes toward pay trans- ❙❙ Perceived organ i zat ion al suppor t
parency have changed as a result of social (Miceli et al. 2000).
media, websites that share pay data and Perceptions of rewards fairness also have
younger generations of employees who been found to affect employee behavior
do not seem to place as much importance in areas such as:
on pay privacy as did earlier generations. ❙❙ Absenteeism and citizenship (Lee, 1995;
In addition, the increased diversity of the Colquitt et al. 2001)
workforce has created varying views of ❙❙ Individual performance (Cohen-Charash and
how employees define fairness. Finally, Spector 2001; Colquitt et al. 2001)
Pay Equity at Work
76
(2011) pointed out, it is less clear what effect rewards practices have on these
perceptions. In other words, do certain types of rewards programs or policies
more closely align with perceptions of fairness than other programs or policies?
To motivate and engage employees with different backgrounds and experi-
ences, employers must ensure that rewards programs are rooted in principles
of fairness. This article addresses the “Study of Reward Fairness and Equity”
conducted with WorldatWork that replicates and extends the original 2011 pay
fairness study also conducted with the association. We examined which rewards
policies and programs improve or erode employee perceptions of rewards
fairness and the extent to which this has changed in the past eight years. We
also specifically examined the effect that gender may have on perceptions of
rewards fairness.
Figures 1 through 3 indicate that the organizations sampled in the study are
diverse and represent industry in general. Figure 1 shows that respondents repre-
sented organizations ranging in size from fewer than 100 to more than 100,000
employees. More than 70% of respondents represented organizations with more
than 1,000 employees.
Figure 2 indicates the range of industries represented. The largest industry
represented was manufacturing (24%), and the second and third largest were
77
Pay Fairness:
Insights from Rewards Leaders
financial, real estate and insurance (12%) and professional, scientific and
technical services (11%).
Figure 3 shows that organizations in different sectors of the economy are
represented, with private sector/publicly held and private sector/privately
held having the largest percentage of respondents, 40% and 35%, respectively.
Only 6% of respondents were employed in the government/public sector.
FINDINGS
Employee Concerns About Internal and External Fairness
Table 1 shows the extent to which rewards professionals report that
employees express concerns about internal equity or fairness among major
elements of their total rewards policies and programs. Promotion opportu-
nities (78%), career development opportunities (73%) and base-pay amounts
(67%) were most frequently identified as the rewards components with which
employees express fairness concerns. This represents a change from the 2011
study, in which career development opportunities and base salary increases
were identified as the areas of most concern among employees.
As in the previous research, employees express concerns across a mix
of financial and nonfinancial rewards. Fairness in base pay (levels and
Note: Frequency percentages include “Constantly or Persistently,” “Frequently” and “Occasionally” answers.
Source: WorldatWork, Loyola University Chicago and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
78
FIGURE 1 S tudy Participation: By Number of Full-Time Employees
Source: WorldatWork, Loyola University Chicago and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
24% Manufacturing
34% Other
12% Financial,
insurance, and
5% Utilities
real estate
5% Information (includes
publishing, IT, etc.)
11% Professional, scientific,
9% Health care and social assistance and technical services
Source: WorldatWork, Loyola University Chicago and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
6% Government/
public sector
35% Private sector/
privately held
Source: WorldatWork, Loyola University Chicago and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
79
Pay Fairness:
Insights from Rewards Leaders
increases) and career development are consistently seen as the top areas of
concern. These findings likely are not surprising, given that base salaries
tend to make up the greatest component of total rewards for most employees
and the component most easily compared with others. Other factors affecting
employee concerns about internal equity or fairness include the increasing
degree of transparency and ability to benchmark base salary increases (from
surveys and news accounts), base salaries (from crowd-sourced websites) and
career development opportunities (from promotion announcements).
Respondents said employees express fewer concerns relative to fairness
with overtime compensation, opportunities for special work assignments,
flexible work arrangements, health-care benefits, retirement benefits and
time-off requirements. These programs are probably likelier to be extended
to employees organizationwide with more consistent and easier to under-
stand eligibility and award criteria. As such, there likely is a perception that
fairness is “built in” to these rewards given the lack of differentiation across
employees within a group.
Perceptions of fairness of these rewards policies or programs have
remained relatively constant since the previous study, except for salary
increases, recognition and retirement benefits, for which concerns about fair-
ness have decreased.
Table 2 shows the extent to which rewards professionals reported that
employees express concerns about external fairness among rewards policies
and programs. As is true for concerns about internal equity, rewards profes-
sionals indicated that employees have the most external fairness concerns
about base-pay amounts (81%), promotion opportunities (65%), salary
increases (61%) and career-development opportunities (60%).
Interestingly, external fairness concerns are much higher for base-pay
amounts, likely because it is easier to gauge competitiveness for this rewards
element than it is for others. Furthermore, concerns about base pay are more
frequently expressed with regard to external pay fairness concerns (81%)
rather than internal fairness concerns (67%), as shown in Table 2. Again, this
finding likely is because of the employee’s ability to easier benchmark his
or her pay externally than internally given crowdsourced websites providing
Pay Equity at Work
this information.
Although external fairness perceptions have changed little in the past eight
years, perceived fairness of flexible working arrangements has become more
important. This is most likely due to flexible work arrangements that have
increased substantially both in terms of schedules and locations in the past
several years. They have received considerable attention in the media as
well. Furthermore, other research indicates that flexible work arrangements
80
TABLE 2 E mployee Concerns About the Lack of External Equity Rewards
Note: Frequency percentages include “Constantly or Persistently,” “Frequently” and “Occasionally” answers.
Source: WorldatWork, Loyola University Chicago and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
81
Pay Fairness:
Insights from Rewards Leaders
Nonfinancial Nonfinancial
Base Pay Base Pay Variable Variable rewards rewards
2018 2011 Pay 2018 Pay 2011 2018 2011
Seniority/tenure 11 22 3 8 19 26
at organization
Time in job 18 24 2 6 10 17
Work responsibil- 67 64 17 20 24 18
ities associated
with the job
Individual poten- 11 16 5 13 43 20
tial
Individual perfor- 76 63 57 55 53 38
mance
Team/depart- 2 10 29 27 10 23
ment/strategic
business-unit
performance
Overall orga- 5 19 58 52 5 16
nizational
performance
Note: Frequency percentages are reported. Because respondents had the option to choose multiple responses, the frequency percentages add to
more than 100%.
Source: WorldatWork, Loyola University Chicago, and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
Source: WorldatWork, Loyola University Chicago, and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
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Pay Fairness:
Insights from Rewards Leaders
TABLE 5 Policies, Comparison and Performance Criteria with Strongest Influence on the
Perceptions of Pay Fairness for Male and Female Employees
No
Women % Men % Difference %
Seniority/tenure at organization 10 32 58
External (outside the company) pay comparison 9 37 54
Internal (inside the company) pay comparison 39 8 53
Time in job 10 20 70
Work responsibilities associated with the job 25 9 66
Individual potential 21 19 60
Individual performance 20 14 66
Team/department/strategic business-unit perfor- 8 7 84
mance
Overall organizational performance 2 8 89
Note: Frequency scores are reported in percentages. Due to rounding, some lines will not equal 100%.
Source: WorldatWork, Loyola University Chicago and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
TABLE 6 Rewards Programs with the Strongest Influence on the Perceptions of Pay Fairness
for Male and Female Employees
No
Women % Men % Difference %
Base pay amount 38 16 46
Base pay/merit increases 19 13 67
Job leveling or grading 14 10 75
Job titles 16 24 60
Variable pay (incentives and/or bonuses) 8 16 77
Flexible work arrangements 52 2 46
Recognition 17 8 75
Health-care benefits 18 3 79
Pay Equity at Work
Retirement benefits 1 9 90
Employee development or training programs 20 2 77
Career development opportunities 28 7 66
Promotion opportunities 23 17 60
Note: Frequency scores are reported in percentages. Due to rounding, some lines will not equal 100%.
Source: WorldatWork, Loyola University Chicago and Korn Ferry. 2018. “Study of Reward Fairness and Equity.” Scottsdale, Ariz.: WorldatWork.
84
off to raise children, this probably is not a surprise. What is more curious
is that male and female employees differ in terms of external and internal
pay comparisons.
Gender differences are explored in terms of which rewards programs and
policies are most closely associated with pay fairness concerns. (See Table
6.) Female employees were believed to express more fairness concerns,
according to respondents, with the amount of base pay, flexible work
arrangements, health care and career opportunities. Male employees were
more concerned about job titles, variable pay and retirement concerns.
Overall, female employees were seen to have greater concerns about rewards
fairness than male employees.
Employees Communication 45
85
Pay Fairness:
Insights from Rewards Leaders
to help ensure fairness, employees may not be aware of this effort unless
they are told. Moreover, poor communications concerning rewards issues
will erode these perceptions. This includes communications content (i.e.,
the messaging) and communications processes (i.e., equipping managers,
communications media). The communications challenge is further compli-
cated by the emergence of pay transparency as an increasing employee
86
expectation. This has been driven by the availability of pay information
on social media, legislative requirements for pay openness and increased
employee diversity.
We have also learned that challenging economic times have had a
corrosive effect on employee perceptions of rewards fairness and equity.
As such, leadership and the HR organization need to leverage rewards
fairness strategy, design and execution to reinforce employee trust in
rewards systems, particularly during downturns in the economy and within
an organization.
This research indicates that male and female employees may develop
perceptions of rewards fairness based on different criteria. Given the perva-
sive aggregate pay gap between male and female employees, perceptions as
to what constitutes fairness with employees in general and between genders
in particular should be further examined. Employee engagement surveys can
confirm what rewards leaders believe in terms of rewards fairness percep-
tions. These surveys are an important step in addressing concerns of key
demographic groups. Developing related action plans and rewards communi-
cations that address these concerns is an important second step in improving
perceptions of rewards fairness.
It is too early to tell what impact the Trump administration will have on
pay fairness. Initial indications are that there will be less invasiveness from
the federal government on wage and hour issues than under the Obama
administration. However, several states and local governments (particularly
on both coasts) have been active in passing regulations to strengthen the
notion of pay equity. This includes trends such as banning compensation
history in the recruitment process, broadening the statute of limitations
to litigate equal pay disputes, providing more punitive damages for equal
pay violations and moving from equal pay for equal work to equal pay for
comparable work. Given this as well as the societal changes toward more
transparency in pay, we think employers need to continue enhancing their
efforts to communicate why employees are paid what they are paid.
Employee perceptions of fairness and equity have a strong impact on
employee engagement, commitment and tenure. To foster and maintain high
Pay Equity at Work
Dow Scott, Ph.D., (dscott@luc.edu) is a professor of human resources at Loyola University Chicago and
president of Performance Development International LLC. He is a nationally recognized compensation
and program evaluation expert, appearing in more than 100 publications. Scott’s teaching, research and
consulting have focused on the creation of effective teams, employee opinion surveys, performance
87
Pay Fairness:
Insights from Rewards Leaders
improvement strategies, pay and incentive systems and the development of high-performance organi-
zations.
Tom McMullen (tom_mcmullen@kornferry.com) is the Global Reward and Benefits thought leadership
and intellectual capital leader for Korn Ferry and is based in Chicago. He has more than 30 years of
combined HR practitioner and reward consulting experience. His work focuses primarily on total rewards,
organization effectiveness and performance management program design. Prior to joining Korn Ferry,
McMullen worked for Humana Inc. and Kentucky Fried Chicken Corp. in senior compensation analyst
roles. He holds bachelors and masters of business administration degrees from the University of Louisville.
REFERENCES
Cohen, A. and U.E. Gattiker. 1994. “Rewards and Organizational Commitment Across Structural
Characteristics: A Meta-Analysis.” Journal of Business and Psychology 9(2): 137-157.
Cohen-Charash, Y. and P.E. Spector. 2001. “The Role of Justice in Organizations: A Meta-Analysis.”
Organizational Behavior and Human Decision Processes 86:278-321.
Colquitt, J.A., D.E. Conlon, M.J. Wesson, C.O. Porter, and K.Y. Ng. 2001. “Justice at the Millennium: A
Meta-Analytic Review of 25 Years of Organizational Justice Research.” Journal of Applied Psychology
86: 425-445.
Cowherd, D.M. and D.L. Levine. 1992. “Product Quality and Pay Equity Between Lower-Level Employees
and Top Management: An Investigation of Distributive Justice Theory.” Administrative Science Quarterly
37: 302-320.
Dulebohn, J.H. and J.J. Martocchio. 1998. “Employee Perceptions of the Fairness of Work Group Incentive
Pay Plans.” Journal of Management 24(4): 469-488.
Eriksen, K. 2018. “Are Flexible Schedules More Valuable than a Pay Increase?” Deputy, May 5. Viewed Oct.
31, 2018. https://www.deputy.com/blog/are-flexible-schedules-more-valuable-than-a-pay-increase
Folger, R. and M.A. Konovsky. 1989. “Effects of Procedural and Distributive Justice on Reactions to Pay
Raise Decisions.” Academy of Management Journal 32(1): 115-130.
Fractl. 2016. “Cost of Employee Happiness.” Viewed Oct. 31, 2018. http://www.frac.tl/
Lee, C. 1995. “Prosocial Organizational Behaviors: The Roles of Workplace Justice, Achievement Striving
and Pay Satisfaction.” Journal of Business and Psychology 10(2): 197-206.
Lee, C., K.S. Law, and P. Bobko. 1999. “The Importance of Justice Perceptions on Pay Effectiveness: A
Two-Year Study of a Skill Pay Plan.” Journal of Management 25(6): 851-873.
Miceli, M.P., I. Jung, J.P. Near, and D.B. Greenberger. 1991. “Predictors and Outcomes of Reactions to
Pay-for-Performance Plans.” Journal of Applied Psychology 76: 508-521.
Miceli, M.P. and P.W. Mulvey. 2000. “Consequences of Satisfaction with Pay Systems: Two Field Studies.”
Industrial Relations 39(1): 62-87.
Scott, D., T. McMullen, and M. Royal. 2011. “Reward Fairness: Slippery Slope or Manageable Terrain?”
WorldatWork Journal 20(4): 50-64.
Shaw, J.D. and N. Gupta. 2001. “Pay Fairness and Employee Outcomes: Exacerbation and Attenuation
Effects of Financial Need.” Journal of Occupational and Organizational Psychology 74(3): 299-320.
Simons, T. and Q. Roberson. 2003. “Why Managers Should Care About Fairness: The Effects of Aggregate
Pay Equity at Work
Tekleab, A.G., K.M. Bartol, and W. Liu. 2005. “Is It Pay Levels of Pay Raises that Matter to Fairness and
Turnover?” Journal of Organizational Behavior 26: 899-921.
88
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Many countries outside the U.S. are adopting even more pay differences which can help mitigate
aggressive laws. significant legal or turnover risk. It helps
to quantify the adjustments that may be
How to Measure Up required to correct inequities.
Organizations’ progress on pay fairness is all over the map:
Some are doing an excellent job, and others have far to go 2. Figure out what caused pay differ-
and are at a loss as to how to make real gains. So how can ences in the first place.
companies determine how they measure up? Although it’s a Despite their complexity, pay equity
complicated effort, some essential steps and a compelling analyses only help to identify the
89
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employee pay and opportunity gaps that exist; they don’t dig the composition of our work-
into the deeper causes of those gaps. force change in three years?
Further, the employee results of a pay equity analysis are In five years? And if not, what
only one element of what is needed to adjust salaries and levers can we pull now to
ensure fair pay that reflects an organization’s compensation affect future change?
philosophy. Other compensation management tools used
to guide compensation decisions, such as salary structures, 3. Take action with full leadership
are also needed. support and monitor progress.
Employers must conduct pay and talent management Unless leaders are committed to
analytics (such as calculating the “unadjusted” pay gap changing how talent is managed,
between employee segments or forecasting the anticipated analytics may fall short. Change
gender mix across career levels.). These analyses support orga- can only happen with commitment
nizations in understanding both the nature and origin of pay or at every level to ensure fairness,
talent differences and where potential systemic gaps exist so consistent communication and inclu-
they can be corrected. Analyses include examining: sive talent management practices.
•• The distribution of different employee segments across the Commitment means the willingness
levels of an organization to change what isn’t working, try new
――Are different segments of employees represented equitably programs and processes, set new
throughout the organization, especially in core business goals and see them through. This
areas: senior positions, feeder roles for leadership and high includes a commitment to monitor
potential programs? progress against goals with a regular
•• The highest-paid and lowest-paid in each grade across func- schedule of analyses, communication,
tions and departments and change leadership.
――Are the highest-paid always a member of one group and the Effective action may include:
lowest-paid another? Are the gaps defensible? •• Pay adjustments guided by the pay
•• The results of calculating the median average pay by equity analysis formula results with
employee segment, by salary grade, by function, and more additional guidelines influenced by
――What does it reveal about overall trends in salaries and job the employee’s position in range,
opportunities across different employee segments? time in position and other compen-
•• How employees are promoted and the trajectory of the sation management factors
careers of different segments of the population •• Refinement of criteria for promotion
――Is it the same across different groups of employees? Do the to key roles with less emphasis
differences appropriately reflect differences in the nature on years of experience and more
of the job functions (i.e. some promotion patterns will have emphasis on demonstrated
longer periods between steps than others)? successes, work experiences
•• Employee engagement survey analytics to uncover and competencies
how different segments of employees experience •• More prescriptive hiring salary
Pay Equity at Work
•• The creation of analytics dashboards so that leaders experience that employers are able to
can more easily monitor progress against goals and take ensure they are rewarding and treating
action, such as more support for and growth of a diverse employees fairly.
talent pipeline or sponsorship/mentorship of employees in For more information on this topic, see
specific segments “Why limited gender diversity and pay
•• Steps to identify unconscious bias in the performance equity among named executive officers
management process (as it relates directly to pay decisions). should concern you,” Executive Pay
Matters, Jan. 17, 2019.)
A Shared Ownership
Without question, it is a challenge for organizations to Nancy Romanyshyn is a director in the Talent &
Rewards practice at Willis Towers Watson.
conduct fair pay analyses and take action, especially when
one area of the organization — often human resources or Rich Luss is a senior research economist in
legal — is considered the “owner” of fair pay. Leading organi- the Research and Innovation Center at Willis
Towers Watson.
zations recognize that everyone owns this: Leaders that drive
these efforts recognize their strategic value and how critical
they are to the sustained success of the business. It is only by
investing the time and resources to conduct these analyses
in a holistic manner and take action across the employee
TEAM&
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the gap during the coming year, and a report on their progress found to have discriminated must set out
in fulfilling the previous year’s plan. The assessment and plan remedial steps.
must be submitted within 120 days of the labor authority’s Companies will face penalties for
publication of the pay gap data. In the annual progress report, noncompliance and a two-year ban on
organizations must set out justified salary differences and tendering for public contracts.
the reduction of unjustified pay gaps. Gender pay differences
that are not corrected or justified will be presumed to be Brett Christie is a staff writer at WorldatWork.
discriminatory.
97
98
Pay Equity at Work
Gender-Based
Pay Equity Differences
and Upward Occupational
Mobility Through the Lens
of Comparable Worth
In an effort to view and analyze gender-based pay differences through the lens
of comparable worth, the author used the Federal Evaluation System’s (FES)
General Schedule (GS) pay grades 1-15 to help ensure a consistent group of
jobs that are classified and evaluated using similar criteria. Those pay grades
are part of the U.S. Office of Personnel Management (OPM) Fedscope Online
Analytical Processing (OLAP) databases, which contain employment statistics
for more than 2 million federal employees. Findings in the research generally
indicate that differences in pay between genders when analyzed as a whole
have been greatly distorted due to the uneven distribution of males and
females across occupations. Women are paid equal to males when comparing
jobs of equal value. Poor mobility of women into the higher occupational pay
ranks distorts female-to-male pay differences overall due to the skewed nature
of the employment profile. Generalization of these findings beyond the federal
service may be supported by the fact that the federal civil service competes
in the same labor markets as all other employers for employees across a wide
range of occupations, including management, professional, technical, scien-
tific, administrative and skilled trades. The article is based on the book Human
Capital Systems, Analytics and Data Mining (Hughes 2018). That research is
reviewed and updated in this article. Pay Equity at Work
99
Gender-Based Pay Equity Differences and Upward Occupational
Mobility Through the Lens of Comparable Worth
Editor’s note: This article is based on the book Human based on a wide variety of factors including,
Capital Systems, Analytics and Data Mining (Hughes
2018). The research is reviewed and updated in the but not limited to, average length of service,
article, which also contains excerpts from the book. The average performance ratings, turnover
book is available through CRC Press at https://www.
crcpress.com/Human-Capital-Systems-Analytics-and- and organizational factors. If any signifi-
Data-Mining/Hughes/p/book/9781498764780 or through cant differences exist involving protected
book dealers.
P
groups and/or gender, they may need
ay equity issues have been widely to be examined.
written about and researched during Research based solely on aggregate gender
the past few decades, often with pay differences — where jobs in all cate-
findings that women are paid less than gories are viewed together — results in
men by a significant percentage. However, typically distorted findings because they do
in nearly all cases, the research has not not take into account the skewed nature of
been focused within job and occupational female participation in higher-paying job
categories. This lack of focus on jobs of categories. As illustrated later, women have
comparable worth, based on pay grade low participation in the highest pay grades.
assignments, has mostly led to looking at This leads to heavily distorted average pay
the issue through a foggy lens and at a high comparisons between genders due to the
altitude, where conclusions and findings higher percentage of men employed in
may be misleading. higher paying jobs, which inflates gender
For example, if a division of an organiza- pay differences when not examining gender
tion has an average internal compa-ratio of compensation differences based on occupa-
105%, a conclusion may be drawn that the tions of equal value.
average pay is slightly above market rates
Pay Equity at Work
100
Given the legal requirement, there should not be pay discrimination between
men and women, so why do differences in average pay exist? Does the fact
that women and men have differences in employment levels across occupation
groups affect the wage differences? For example, if men have higher levels of
employment than women in occupation groups with better wage levels, would
that account for the differences? If men have longer lengths of employment than
women, could that account for some of the differences? Do women have higher
levels of wages in female-dominated occupation groups than men?
The U.S. Office of Personnel Management (OPM) FedScope Online Analytical
Processing (OLAP) site provides OLAP cubes by quarter for employment,
accessions, separations, employment trends and diversity within the federal
government. An OLAP online viewer (Cognos PowerPlay) is automatically
enabled when accessing any of the available FedScope OLAP cubes. Public
access to Federal Human Capital Data stored in OLAP cubes is accessible
through the FedScope website at https://www.fedscope.opm.gov/. (Note that
only the Mozilla/Firefox Web Browser is compatible with the enhanced or
generic cube interfaces with the Cognos PowerPlay Studio OLAP viewer at the
FedScope website.)
depending on the complexity of the request and the amount of data involved.
OLAP cubes prebuild summarizations for the data, which results in reports and
analytics that can be run in seconds instead of many minutes or hours.
OLAP database sizes are based on the facts or measures and the number of
dimensions only and not the size of the database source. OLAP databases are
typically much smaller and usually represent only a small fraction of the size of
101
Gender-Based Pay Equity Differences and Upward Occupational
Mobility Through the Lens of Comparable Worth
men from 2015 to 2018 when not adjusting for jobs of comparable worth.
Figure 1 shows that for 10 of the 15 GS pay grades, women earned more
than 100% of what men earned in the FedScope 2015 Employment OLAP
dataset. For 2018, Figure 2 shows women earning in excess of 100% of what
men earned for 12 of the 15 GS pay grades. For all GS pay grades, the 2015
to 2018 relationship has remained roughly the same, from 100.6% to 100.8%
when adjusted for comparable worth based on pay grade assignments of the
102
FIGURE 1 O LAP View FedScope Percentage of Women and Men All Measures by Cabinet
Level Agency and GS Grade. March 2015 Data
MEASURES
as values
01
02
03
04
05
Cabinet Level Agencies
06
07
08
09
10
11
12
13
14
15
N/A
General Schedule
and Equivalent
Grade (GSEG)-All
FIGURE 2 O LAP View FedScope Percentage of Women/Men All Measures By Cabinet Level
Agency and GS Grade. March 2018 Data
MEASURES
as values
01
02
03
04
05
Cabinet Level Agencies
06
07
08
09
10
11
12
Pay Equity at Work
13
14
15
N/A
General Schedule
and Equivalent
Grade (GSEG)-All
103
Gender-Based Pay Equity Differences and Upward Occupational
Mobility Through the Lens of Comparable Worth
Federal Evaluation System (FES). This view would indicate that women are
paid equal to men when comparing jobs of equal value.
LENGTH OF
SERVICE QUOTIENTS
Figure 5 shows an extended pivot
table worksheet where additional
length of services (LOS) calcula-
Pay Equity at Work
104
on total length of service, women were paid 76% to 96% for all GS grades
from 1 to 15, except for the next to lowest of the pay grades, GS grade
02, where the ratio is 123%. Overall, the length of service earnings gap for
women is 19% based on the female versus male length of service earnings
quotient of 81%. The base length of service quotient indicates that women
have 104% to 132% longer length of service than men for all GS pay grades
except for GS 02.
The radar chart in Figure 6 shows the lower salary totals for female versus
male categories in the GS pay grades of 12 through 15. As indicated in the
pivot chart, the employment levels of women to men in grades 12 through
15 range from 37% to 41%. Both the salary totals and relative employ-
ment quotients further indicate a weakness in female employment upward
mobility, which may be due in part to discrimination based on sex.
In Figure 7, we can more clearly see the distance between total salaries
earned by women versus men in GS 12 through 15.
Figure 8 shows the dominance of women in the lower GS pay
grades (1 through 8).
Examining gender-based pay equity issues through the appropriate lens
of comparable worth clearly indicates that gender-based pay equity gener-
ally exists only at the very highest pay grade levels and that occupational
mobility and representation of both genders equally across all occupations
and grade levels are the real issues at hand in pay equity research. Past pay
equity research has largely distorted and improperly used statistics to paint a
105
Gender-Based Pay Equity Differences and Upward Occupational
Mobility Through the Lens of Comparable Worth
106
FIGURE 8 Pivot Table Radar Chart GS Levels 1-8
pay-fairness problem that does not generally exist in government and misses
the real problem of occupational opportunity for both genders.
From previous analysis of pay equity in the federal government employ-
ment, it was found that women earn slightly more than males on average
when adjusted for comparable worth after examining gender-based pay rela-
tionships for jobs within the same GS pay grade. However, it took longer for
women to attain those pay levels and their mobility to higher GS grade levels
has been limited.
DATA MINING
OLAP and data mining are used to address different kinds of issues. OLAP
summarizes aggregated data and can be used to make forecasts and predic-
tions and to reveal characteristics of data relationships by drilling down
Pay Equity at Work
108
FIGURE 10 D ecision Tree Gender and GS Grade Group Mining Model Content View 01
occupation groups. This led to altering again the variable column input and
predict settings, as shown in Figure 12.
Given previous findings via OLAP-based research, the interest in pay
equity based on comparable worth analysis did find occupational mobility
issues for women with regard to higher GS grade levels. We also found that
men dominate higher GS grade levels, which skews the data on the differ-
ences in average wages and salaries based on gender.
109
Gender-Based Pay Equity Differences and Upward Occupational
Mobility Through the Lens of Comparable Worth
CLUSTERING
Clustering is an example of unsupervised learning in data mining. No depen-
dent variables or predictors are determined initially in unsupervised machine
learning endeavors.
Clustering algorithms in data mining consist of processes designed to
group data across several variables (such as salary group, age, length of
service, gender, etc.) so that the density of data that fall in the same group,
or cluster, are more similar to each other than to those in other clusters
(based on data relationships in other variables).
Normally, the first order of inquiry in cluster analysis is to examine the
clusters that show a preponderance of data points in the highest GS grade
levels (13 through 15). Figure 13 shows the two clusters in the latest cluster
analysis model, which includes GS grade level as an attribute that has heavy
participation in the GS grade levels 13 through 15.
In Cluster 2, men account for 95% of the population. In Cluster 3, they are
56%. In Cluster 3, all members are in GS grade levels 13 through 15, whereas
Pay Equity at Work
SUMMARY
When female versus male federal service
salaries are compared, women are paid Source: Hughes 2018
111
Gender-Based Pay Equity Differences and Upward Occupational
Mobility Through the Lens of Comparable Worth
Robert C. Hughes Jr., M.S. (rhughes@ggu.edu) has more than 40 years’ experience in human capital
management including compensation and information systems. Hughes, who has taught courses in
compensation, management information systems, data analysis, business intelligence and predic-
tive analytics and human resource management information systems at several universities in the San
Francisco Bay Area, is currently an adjunct professor in the Ageno School of Business at Golden Gate
University in San Francisco. He has developed compensation systems that have been marketed in the
United States, Europe and the Middle East. Hughes was awarded WorldatWork’s Lifetime Achievement
Award in Compensation in 2000. Hughes is an Academic member of WorldatWork, and an Associate
member of the American Psychological Association (APA) and Division 14 of the APA, and the Society for
Industrial and Organizational Psychology. His blog can be found at compensationarchitectnotes.blogspot.
com.
REFERENCES
Economist. 2017. “The Economist Explains: Why Do Women Still Earn a Lot Less than Men?” Oct. 20:
Viewed: March 2, 2019. https://www.economist.com/the-economist-explains/2017/10/20/why-do-wom-
en-still-earn-a-lot-less-than-men.
U.S Office of Personnel Management. 2018. FedScope, Cubes. Viewed: March 1, 2019. https://www.
fedscope.opm.gov/employment.asp.
Hughes, Robert C. 2018. Human Capital Systems, Analytics and Data Mining. Boca Raton, FL: Chapman
& Hall.
Pay Equity at Work
112
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gap statistics or knowing everyone’s salaries. Instead, what’s structures are unbiased and legally
really at the crux of pay transparency is an employee’s interest sound, that they reinforce messages
in understanding that their own compensation is based on about how compensation is designed
myriad factors (experience, tenure, education, market value and delivered based on culture, busi-
and performance) and grounded in methodologies and gover- ness strategy and talent objectives.
nance practices that create fair and responsible compensation And most importantly, it’s simply
structures. Employees want to be reassured that they are good governance.
being paid competitively and fairly based on their specific
roles within their organizations. Sharon Podstupka is a principal at Pearl Meyer.
Sharon Podstupka
113
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BY MELISSA MEANS, PEARL MEYER
W
ith the maelstrom of social issues coming to a head in 2017, gender
pay inequality once again is at the forefront, although the issue
has been discussed for decades and remains a global social
challenge. As human resources and compensation professionals,
we cannot forget that it also is a legal issue, one that “depresses
wages and living standards for employees ... prevents the
maximum utilization of the available labor resources … burdens
commerce and the free flow of goods in commerce, and constitutes an unfair
method of competition,” according to the Equal Pay Act of 1963.
While there have been numerous attempts at the federal level to enact laws
that would improve or even alleviate pay inequality (see “A Brief History of
Federal Equal Pay Legislation”), women today make only 80 cents to every
dollar made by men, based on a U.S. national average. This statistic prevails,
even though women make up nearly half of the employed U.S. labor force,
enroll and graduate from higher education institutions at rates higher than
men, and make a majority of household buying decisions. Why does this
inconsistency still exist when there are rules to prevent and prohibit it? Much
of the answer may lie in the fact that grievances are difficult to prove, and data
can be scarce or inconsistent.
In September 2017, the Trump administration set aside an effort to collect
pay data by gender, race and ethnicity for businesses with more than 100
employees, stating that such efforts would be ineffective and too burden-
some for employers. (See “Federal Efforts.”)
Nevertheless, all but two states — Alabama and Mississippi — have had
their own pay equality laws in place for years. And with increased focus
on the issue, many states — including California, Delaware, Maryland,
Massachusetts, New York, Oregon and the territory of Puerto Rico — recently
made their laws more robust, providing for retaliation protections and, in
some cases, eliminating the ability of a prospective employer to ask about
salary history — a real potential game-changer for companies as they seek to
hire the best talent at the right compensation level.
117
35
T H E P U S H TO A DVA N C E
Congress introduced a failed bill that would have mandated equal pay for
1945 Women’s Equal Pay Act
“comparable quality and quantity” of work performed.
Passed by Congress as an amendment to the 1938 Fair Labor Standards Act
1963 The Equal Pay Act which mandates equal wages for equal jobs with skill, effort, and responsibility
that is “performed under similar working conditions.”
Bans employment discrimination on the basis of “race, color, religion, sex,
1964 Title VII of the Civil Rights Act
or national origin.”
Expanded the Equal Pay Act to include white collar jobs, which were
1972 Educational Amendment of 1972
previously excluded.
With no intended focus by the federal government implied perspective? Are you or others in the orga-
(at least not now), we are finding that in addition nization fielding internal or external questions on
to the initiatives by state and local authorities, pay the topic? Has your company analyzed its own data
parity also is being addressed by various stakehold- to see where it stands?
ers in unexpected ways: Salesforce is just one example: CEO Marc Benioff
• A few of the largest U.S. companies in the technol- took the issue seriously and spent $3 million
ogy industry, including Amazon, Apple, Facebook, in 2016 to help close the gender pay gap in his
Microsoft and Uber, are voluntarily disclosing company. In 2017, he spent another $3 million to
gender pay statistics. increase compensation for more than 11% of its
• Activist and institutional investors are putting workforce to further address gender pay gaps. He
forth gender pay resolutions at annual shareholder also made pay parity an explicitly stated priority
meetings for publicly traded U.S. companies. for the company.
• Proxy advisory firms such as Institutional Many organizations could take a page from the
Shareholder Services (ISS) and Glass Lewis are Salesforce CEO’s playbook by being more explicit
May 2018at Work
including policies on gender pay in their 2018 in company policies and actions regarding gender
proxy voting guidelines. pay. While it does have merit to simply state to
• Many board members are asking management large employee groups the importance of the
Pay |Equity
about their company’s policies and practices issue, taking some initial action and outlining next
regarding gender pay parity. steps are key to eventually resolving this problem.
Absent a CEO like Benioff, HR and compensation
So where does your company stand on this long- professionals have the means to push this dis-
time social and legal subject? Is there an explicitly cussion to the top using several steps to impart
stated policy in the corporate handbook or only an initiative and action.
118
36
Gather the Data what and where, we need to understand the why —
Take the time to download all pay data into an easily the behaviors behind how we got to pay inequality.
editable format that allows for various sorting capa- Solutions that fi x only pay for affected individu-
bilities. Include all employees, ranging from the lowest als will not address the long-term behavioral issue.
paid to the senior-most executives, along with title, Re-education of HR departments, corporate recruit-
grade, gender, ethnicity (if available), company and ers and managers who make pay and hiring decisions
position tenure, educational background, historical likely is needed. Companies also should craft and com-
annual performance assessment ratings, and a com- municate a procedure for employees to report pay
plete pay data history. Remember that elements of pay inequality issues and determine how such reports will
(e.g., annual incentives, long-term incentives) will vary be investigated and resolved in the future.
by level of position, so look at all pay elements, not just
base salary. Address the Issue
Select and approve the best, most efficient and rea-
Evaluate the Data Using Different Lenses sonable approach to address the gender pay gap issue.
Once the data is gathered in one file, it is time to Consider bringing the board of directors into the dia-
begin the evaluation process. The key to this step is to logue (if it’s not already involved), as many boards are
not seek the best answer that positions the company being asked or even pressured by activist investors on
and its practices in the best light, but rather analyze this topic, (i.e., 3% to 4% of shareholder proposals in
the data in multiple ways using different lenses to see 2017 were related to gender pay or related pay dispar-
if a real problem truly exists. ity). The company may even want to weigh the benefit
of voluntarily disclosing, at a high level, the company’s
Determine Whether an Issue Exists explicit policy on pay parity in its next proxy statement
By looking at pay data though various lenses, one to help guard against external pressures.
should be able to determine if an issue exists. Identify
specific departments, functions, groups and/or individ- Avoid Future Complicity
ual positions of concern. Determine how many people As long as companies hire or replace talent every day,
are affected, by how much, and through what forms of pay inequity will be an issue. It is important to estab-
compensation. Decide if this is a systemic issue, a cor- lish a regular process of review to stay on top of the
porate administration issue or something else entirely. issue. Companies may want to create a pool of funds
to help address pay gap issues that creep back into
Develop Potential Solutions the system along with determining ways to continu-
Potential solutions should account for cost, impact, ally educate (and even discipline) managers who make
timing and exposure as well as the behaviors that pay or hiring decisions. Stay on top of pay gap issues
resulted in the issue. Once we understand the who, reported by employees and keep the board informed of
the internal processes to help avoid unintended issues
in the future.
Making Strides
Federal Efforts
With collective focus and action, we can make a
In early 2016, President Barack Obama and the Equal Pay Task Force tasked real impact and move the issue of pay parity for-
the Equal Employment Opportunity Commission (EEOC), in partnership with ward faster than it has moved in the past 55 years.
Pay Equity at Work
the U.S. Department of Labor, to “help focus public enforcement of our equal Perhaps by working together in an environment of
pay laws and provide better insight into discriminatory pay practices across
industries and occupations” to create new reporting for all U.S. companies social pressure for change, energized HR and man-
with more than 100 employees. agement teams, along with their boards, will be able
| May 2018
Policies, Comparison and Performance Criteria with Rewards Programs with the Strongest Influence
Strongest Influence on the Perceptions of Pay Fairness on the Perceptions of Pay Fairness for Male and
for Male and Female Employees Female Employees
Work responsibilities associated with the job Variable pay (incentives and/or bonuses)
3% 9% 89% 1% 9% 90%
Pay Equity at Work
21% 3% 77%
Employee development or training programs
28% 7% 66%
Women Men No
Career development opportunities
Difference
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