Diagnostics For Kodak DirectView CR 950 System 26AUG04 PDF

© EASTMAN KODAK COMPANY, 2004 HEALTH IMAGING
{Diagnostics}{Production}{HealthImaging}{ExternalAndInternal} Publication No. DG4826-1

26AUG04
Supersedes
28JUL03
Confidential
Restricted
Information
DIAGNOSTICS
for the
Kodak DirectView CR 950 SYSTEM
Service Code: 4826
Important
Qualified service personnel must repair this equipment.
H196_0500GC
DIAGNOSTICS
26AUG04
DG4826-1 PLEASE NOTE The information contained herein is based on the experience and knowledge relating to the
Page subject matter gained by Eastman Kodak Company prior to publication.
2 of 206
No patent license is granted by this information.
Eastman Kodak Company reserves the right to change this information without notice, and
makes no warranty, express or implied, with respect to this information. Kodak shall not be
liable for any loss or damage, including consequential or special damages, resulting from any
use of this information, even if loss or damage is caused by Kodak’s negligence or other fault.
This equipment includes parts and assemblies sensitive to damage from electrostatic
discharge. Use caution to prevent damage during all service procedures.
Table of Contents
Description Page
Using the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System Service Diagnostics Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Functions of the “System Service Diagnostics” Screen . . . . . . . . . . . . . . . . . . 13
Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Light Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Slow Scan Current and Velocity Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Laser Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Galvo Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
PMT Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
GALVO PLOT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Diagnostic Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Checking the Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Checking the Error Frequency Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Checking the Actuation Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Storing the Error Logs on a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Clearing the Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing Files from a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Displaying the Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Downloading Software to the BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
BAR CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
10003 - READER did not read the CASSETTE BAR CODE . . . . . . . . . . . . 53
LATCH/UNLATCH CAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
DIAGNOSTICS
26AUG04
DG4826-1 11001 - DUPLEX CAM did not move to the Home Position. . . . . . . . . . . . 54
Page 11002 - DUPLEX CAM did not move to “PINCH” position. . . . . . . . . . . . . 54
3 of 206 11003 - DUPLEX CAM did not move to “CLAMP/UNLATCH” position. . . 54
11004 - DUPLEX CAM did not move to “UNCLAMP/LATCH” position. . . 54
11005 - DUPLEX CAM did not move to “UNPINCH” position . . . . . . . . . . 54
11006 - CAM OUTER SENSOR did not detect position of DUPLEX CAM 54
11007 - CAM INNER SENSOR did not detect Home Position for
DUPLEX CAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11009 - DUPLEX CAM: Movement failure . . . . . . . . . . . . . . . . . . . . . . . . . . 55
11010 - DUPLEX CAM: Software command failure on the MSC BD . . . . . 55
11014 - DUPLEX CAM: Timeout Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
11015 - Move command failure because SLOW SCAN not at
home position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
11016 - MSC BOARD A1: Software Error for DUPLEX CAM . . . . . . . . . . . 55
11017 - MSC BOARD A1: Software Error for DUPLEX CAM . . . . . . . . . . . 56
11018 - DUPLEX CAM did not move to next position . . . . . . . . . . . . . . . . 56
11019 - DUPLEX CAM did not move to “PINCH” position. . . . . . . . . . . . . 56
11020 - DUPLEX CAM did not move to “UNLATCH” position. . . . . . . . . . 56
11021 - DUPLEX CAM did not move to “LATCH” position . . . . . . . . . . . . 57
11022 - DUPLEX CAM did not move to “UNPINCH” position . . . . . . . . . . 57
11023 - DUPLEX CAM did not move. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
SLOW SCAN AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
12001 - SLOW SCAN EXTRACTION BAR did not move to home position 58
12002 - EXTRACTION BAR REFERENCE SENSOR S9 did not actuate . . 58
12003 - PLATE PRESENT SENSOR S5 did not detect PLATE . . . . . . . . . 59
12004 - PLATE PRESENT SENSOR S5 did not actuate . . . . . . . . . . . . . . . 60
12009 - Caution! SLOW SCAN MOTOR drawing too much power . . . . . . 61
12012 - SLOW SCAN AY: Timeout Error . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
12013 - Software Error in SLOW SCAN Caused Error in MSC BD . . . . . . 61
12014 - MSC BOARD A1: Software Error for SLOW SCAN . . . . . . . . . . . . 62
12100 - SSC BOARD A6: Software Error . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
12101 - SLOW SCAN had a velocity malfunction during scan . . . . . . . . . 62
12102 - SLOW SCAN stopped during scan . . . . . . . . . . . . . . . . . . . . . . . . . 63
12104 - SLOW SCAN: Timeout while moving to SENSOR S9 . . . . . . . . . . 63
12107 - SLOW SCAN: +24 V DC malfunction during scan . . . . . . . . . . . . . 63
12110 - SLOW SCAN did not communicate with the MSC . . . . . . . . . . . . 64
12111 - SLOW SCAN did not move. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
12113 - SSC BOARD A6: NVRAM malfunctioned . . . . . . . . . . . . . . . . . . . . 65
DIAGNOSTICS
26AUG04
DG4826-1 12115 - SSC BOARD A6: Software Error . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Page 12116 - SSC BOARD A6 did not communicate with MSC . . . . . . . . . . . . . 65
4 of 206 12120 - SLOW SCAN did not move. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
12122 - SLOW SCAN COIL BOARD A7 malfunctioned. . . . . . . . . . . . . . . . 66
12125 - SLOW SCAN COIL BOARD A7 malfunctioned. . . . . . . . . . . . . . . . 66
12126 - Caution! SLOW SCAN MOTOR is overheated . . . . . . . . . . . . . . . . 67
12131 - SSC BOARD A6 did not communicate with MSC . . . . . . . . . . . . . 67
12132 - SSC BOARD A6 did not communicate with MSC . . . . . . . . . . . . . 67
12201 - SSC BOARD A6: Programming Error . . . . . . . . . . . . . . . . . . . . . . . 68
12202 - 12260 - SSC BOARD A6: Memory Error . . . . . . . . . . . . . . . . . . . . . 68
12896 - SSC BOARD A6: Unexpected Reset . . . . . . . . . . . . . . . . . . . . . . . . 70
12901 - SSC BOARD A6: Unexpected Retry . . . . . . . . . . . . . . . . . . . . . . . . 70
12930 - SLOW SCAN: Unexpected Retry during Current Test . . . . . . . . . 73
12931 - SLOW SCAN: Unexpected Retry during Velocity Test . . . . . . . . . 73
12941 - Unexpected Retry during Communication to MSC BD . . . . . . . . . 74
ERASE LAMPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
13001 - 13008 - ERASE LAMP PAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
13009 - All ERASE LAMPS malfunctioned . . . . . . . . . . . . . . . . . . . . . . . . . . 75
13010 - ERASE LAMP PAIRS: Timeout Error . . . . . . . . . . . . . . . . . . . . . . . 76
13011 - Command to Erase did not occur . . . . . . . . . . . . . . . . . . . . . . . . . . 76
13012 - MSC BOARD A1: Invalid Command for ERASE LAMPS . . . . . . . 76
13013 - Failure to allocate RTXC timer during Erase Process . . . . . . . . . 76
13899 - General Erase Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
POWER SUPPLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
14001 - SLOW SCAN: Malfunction of 24 V Power . . . . . . . . . . . . . . . . . . . 76
14002 - STEPPER: Malfunction of 24 V Power . . . . . . . . . . . . . . . . . . . . . . 77
14003 - CAM MOTOR M1: Low Power Malfunction. . . . . . . . . . . . . . . . . . . 77
DIAGNOSTICS
26AUG04
DG4826-1 14005 - Front DOOR Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Page 14006 - DUPLEX CAM: Initialization Error . . . . . . . . . . . . . . . . . . . . . . . . . . 78
5 of 206 14008 - SLOW SCAN: Initialization Error . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
14009 - DUPLEX CAM: Initialization Error . . . . . . . . . . . . . . . . . . . . . . . . . . 79
14010 - Slow Scan Async Reset Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
14011 - Initialization error at the UPPER CONTROL AY . . . . . . . . . . . . . . 79
14012 - UPPER CONTROL INTERLOCK was pressed while the
CASSETTE was advancing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
14013 - Initialization error at the UPPER CONTROL AY . . . . . . . . . . . . . . 80
14019 - Invalid Software Version detected for this Model . . . . . . . . . . . . . 80
DATA PATH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
15001 - MCPU BOARD A2: Fatal Error in Software . . . . . . . . . . . . . . . . . . 80
15005 - LASER: Reference Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
15006 - Communications Error between MCPU BD A2 and GALVO BD A4 82
15007 - Communications Error between MCPU BD A2 and GALVO BD A4 82
15008 - Start of Scan Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
15012 - Communications Error between MCPU BOARD A2 and NT . . . . 83
15013 - Image Quality Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
15014 - LASER: Calibration did not occur . . . . . . . . . . . . . . . . . . . . . . . . . . 84
15015 - PLATE: Size calibration did not occur . . . . . . . . . . . . . . . . . . . . . . 84
15016 - Laser power high. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
15017 - PLATE: Calibration did not occur . . . . . . . . . . . . . . . . . . . . . . . . . . 85
15018 - There was an error reading or writing to the PCMCIA card . . . . 85
15040 - Communications Error Between MCPU and the PC . . . . . . . . . . . 85
15800 - Last image sent again after Windows NT application software
started again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
15900 - NT application did not accept the image. Transmission
automatically begins again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
16001 - Calibration Error: Did not find START OF SCAN position . . . . . . 87
16002 - Calibration Error: Did not find Offset . . . . . . . . . . . . . . . . . . . . . . . 87
16003 - Calibration Error: Did not find Amplitude . . . . . . . . . . . . . . . . . . . 88
16005 - Calibration Error: Routine did not receive image in the time
allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
16006 - Calibration Error: Did not obtain image . . . . . . . . . . . . . . . . . . . . . 89
16010 - Possible Light Leakage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
16011 - Imaging System Error occurred during Initialization . . . . . . . . . . 89
16012 - PMT/DAS BOARD A5: Calculation Error occurred during
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
16013 - Imaging System contains noise beyond the limit . . . . . . . . . . . . . 90
DIAGNOSTICS
26AUG04
DG4826-1 16014 - Imaging System did not zero or calibration of the PMT did
Page not occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
6 of 206 16016 - Malfunctioning PMT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
16019 - Calibration could not find offset, rotate GALVO counterclockwise 91
16020 - Calibration could not find offset, rotate GALVO clockwise . . . . . 91
16021 - Malfunctioning PMT1: Gain out of range . . . . . . . . . . . . . . . . . . . . 92
16022 - Malfunctioning PMT2: Gain out of range . . . . . . . . . . . . . . . . . . . . 92
UPPER CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
18001 - SIZE CHANGER: error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
18002 - UPPER CONTROL AY: timeout error . . . . . . . . . . . . . . . . . . . . . . . 93
18007 - UPPER CONTROL AY: Wrong command error . . . . . . . . . . . . . . . 93
18008 - UPPER CONTROL AY: Move error . . . . . . . . . . . . . . . . . . . . . . . . . 93
18010 - Invalid STEPPER MOTOR error . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
18011 - STEPPER MOTOR did not clear HOME SENSOR . . . . . . . . . . . . . 94
18012 - Failure to do the setup of the SENSOR INTERRUPT . . . . . . . . . . 94
18014 - STEPPER MOTOR: jog timeout error . . . . . . . . . . . . . . . . . . . . . . . 94
18013 - Invalid DC MOTOR INTERRUPT. . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
18015 - Failure to advance CASSETTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
18016 - No CASSETTES to advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
18017 - Cannot advance because the CASSETTE is in SLOT –8 . . . . . . . 95
18018 - MAIN BELT: Home position failure . . . . . . . . . . . . . . . . . . . . . . . . . 96
18019 - LOAD BAR: Home position failure . . . . . . . . . . . . . . . . . . . . . . . . . 96
18020 - UNLOAD BAR: Home position failure. . . . . . . . . . . . . . . . . . . . . . . 96
18024 - ALIGNMENT CAM: Clear timeout error. . . . . . . . . . . . . . . . . . . . . . 97
18025 - ALIGNMENT CAM: Engage timeout error. . . . . . . . . . . . . . . . . . . . 97
18026 - ELEVATOR: Up timeout error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
18027 - ELEVATOR down timeout error. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
18028 - Advanced 25 SLOTS but no CASSETTE in SLOT 1 . . . . . . . . . . . 99
18029 - No CASSETTE in SLOT 1 to load . . . . . . . . . . . . . . . . . . . . . . . . . . 99
18030 - MAIN BELT: Home position failure . . . . . . . . . . . . . . . . . . . . . . . . . 99
18031 - MAIN BELT: Movement timeout error . . . . . . . . . . . . . . . . . . . . . . . 99
18032 - MAIN BELT: Move error, OC expired before SENSOR actuated . 100
18033 - LOAD BAR: Movement timeout error . . . . . . . . . . . . . . . . . . . . . . . 100
18034 - LOAD BAR: Move error, OC stopped before SENSOR actuated. 100
18035 - UNLOAD BAR: Movement timeout error . . . . . . . . . . . . . . . . . . . . 101
18036 - UNLOAD BAR: Move error, OC stopped before SENSOR actuated 101
18037 - STEPPER MOTOR: Movement timeout . . . . . . . . . . . . . . . . . . . . . . 101
18038 - The STEPPER CLOCK pulses completed before actuating the
SENSOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
18039 - ELEVATOR: Down timeout because the CAM is not in the
home position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
DIAGNOSTICS
26AUG04
DG4826-1 18040 - Cannot advance CASSETTE because the CASSETTE PRESENT
Page SENSOR S19 is blocked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
7 of 206 18041 - Failure of the SLOT 1 SENSOR, SLOT 0 detects CASSETTE
after advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
18042 - No CASSETTE detected in SLOT 0 after ELEVATOR moved up. 103
18043 - No CASSETTE detected on EXTRACTION BAR after ELEVATOR
moved down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
18044 - Received an unexpected semaphore ID from KS_waitm() . . . . . . 103
18045 - ELEVATOR cannot move because CASSETTE detected in
SLOT 0.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
18046 - Failure to engage LOAD BAR because SLOT 1 is blocked . . . . . 104
18048 - Failure to setup STEPPER for a profile move . . . . . . . . . . . . . . . . 104
18049 - Advance CASSETTE stopped by operator . . . . . . . . . . . . . . . . . . . 104
18050 - ELEVATOR MOTOR: PTC FUSE is open . . . . . . . . . . . . . . . . . . . . 104
18051 - ALIGNMENT CAM CLEAR SENSOR interrupt occurred but
CLEAR SENSOR not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
18052 - ALIGNMENT CAM ENGAGE SENSOR interrupt occurred but
ENGAGE SENSOR not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
18053 - An interrupt occurred at the ELEVATOR UP SENSOR S12 but
the SENSOR is not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
18054 - An interrupt occurred at the ELEVATOR DOWN SENSOR S11
but the SENSOR is not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
18055 - Could not engage the LOAD/UNLOAD BAR because the
CASSETTE PRESENT SENSOR S19 is blocked . . . . . . . . . . . . . . . . . . . 106
18056 - The LOAD/UNLOAD BAR move did not actuate the necessary
SENSOR(S). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
18058 - LOAD BAR did not move to the LOAD BAR HOME SENSOR S16 106
18059 - LOAD BAR did not complete its move to the
LOAD BAR ENGAGED SENSOR S14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
18060 - UNLOAD BAR did not complete its move to the
UNLOAD BAR HOME SENSOR S15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
18061 - UNLOAD BAR did not complete its move to the
UNLOAD BAR ENGAGED SENSOR S13. . . . . . . . . . . . . . . . . . . . . . . . . . 106
18063 - CASSETTE was not detected correctly . . . . . . . . . . . . . . . . . . . . . 107
18064 - CASSETTE was not detected correctly . . . . . . . . . . . . . . . . . . . . . 107
18065 - The SIZE CHANGER did not move to the
SIZE CHANGER HOME SENSOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
18068 - The SIZE CHANGER did not move to the
SIZE CHANGER HOME SENSOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
“Self Test” for the MASTER CENTRAL PROCESSING UNIT . . . . . . . . . . . . . . . 108
19001 - Check GALVO COMMUNICATIONS CABLE . . . . . . . . . . . . . . . . . . 108
19002 - Check PMT BOARD CABLE and power . . . . . . . . . . . . . . . . . . . . . 108
DIAGNOSTICS
26AUG04
DG4826-1 19003 - Check the power to the GALVO BOARD . . . . . . . . . . . . . . . . . . . . 108
Page 19004 - GALVO AGC reference is too high. Suggest check if GALVO
8 of 206 connected and/or adjust AGC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
19005 - Check the GALVO reference (too low) . . . . . . . . . . . . . . . . . . . . . . 109
19006 - Memory self test failed. Replace the MCPU BOARD . . . . . . . . . . 109
19009 - The LASER diode off power is too high. . . . . . . . . . . . . . . . . . . . . 109
19010 - The LASER diode on power is too low . . . . . . . . . . . . . . . . . . . . . 110
19011 - PMT BOARD ramp test failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
MOTION SYSTEM CONTROL BOARD A1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
22000 - MSC BOARD A1: Fatal Software Error . . . . . . . . . . . . . . . . . . . . . . 111
22001 - MSC BOARD A1: Memory did not erase during Download . . . . . 111
22002 - MSC BOARD A1: Error during download of MSC Software. . . . . 111
22003 - MSC BOARD A1: A checksum error occurred in the
Main Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
22004 - MSC BOARD A1: The test of the RAM had a failure . . . . . . . . . . 112
22008 - MSC BOARD A1: Error during download of MSC Software . . . . 113
29001 - 30033 - MSC BOARD A1: Software malfunctioned . . . . . . . . . . . . 115
30039 - Cannot advance CASSETTE because SLOT 0 is blocked . . . . . . 118
30040 - The DEAD STOP was pressed while the CASSETTE was
advancing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
32001 - Communications malfunctioned between MCPU and
SSC BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
32002 - MSC BOARD A1: Internal Communications Error. . . . . . . . . . . . . 119
32003 - MSC BOARD A1: Internal Communications Error. . . . . . . . . . . . . 119
32004 - Communications Error between MCPU and SSC BOARDS . . . . . 120
32005 - Communications Error between MCPU and SSC BOARDS . . . . . 120
Shutdown Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
47001 - Communications to MCPU BD did not occur during Shutdown . 121
47002 - Internal communications failure . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
47003 - Internal communications failure to UPS1. . . . . . . . . . . . . . . . . . . . 122
47500 - 47504 - Internal communications failure to UPS . . . . . . . . . . . . . . 122
47510 - 47511 - Internal communications failure to UPS1 . . . . . . . . . . . . . 122
47520 - 47522 - Internal communications failure to UPS1 . . . . . . . . . . . . . 122
47550 - The BATTERY in UPS1 is too low. A System shutdown
will occur in 1 minute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
47551 - Unable to establish communications with UPS1 . . . . . . . . . . . . . 123
DIAGNOSTICS
26AUG04
DG4826-1 47900 - Display message only. No Log Error. . . . . . . . . . . . . . . . . . . . . . . . 123
Page 47950 - Display message only. No Log Error. . . . . . . . . . . . . . . . . . . . . . . . 123
9 of 206 47951 - Display message only. No Log Error. . . . . . . . . . . . . . . . . . . . . . . . 123
47952 - Display message only. No Log Error. . . . . . . . . . . . . . . . . . . . . . . . 124
DISK MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
49000 - HARD DISK is full. DISK MANAGER not able to remove images 125
49001 - Image Files have been deleted . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
DICOM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
50016 - DICOM - Negotiation Association Failed -%s, missing
implementation UID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
55100 - Error on the Options Diskette or this is not a valid
Options Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
55101 - Could not open files on the Options Diskette. Try
another Options Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
55102 - Pentium III identification not enabled on this Pentium III class
machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
55103 - Could not open files on the Options Diskette . . . . . . . . . . . . . . . . 127
55104 - Error updating the options on the CR 950 SYSTEM. . . . . . . . . . . 127
55105 - Could not allocate essential memory . . . . . . . . . . . . . . . . . . . . . . . 127
55106 - The Options on this diskette are already enabled on this system 127
55107 - This Options Diskette has been used on another device . . . . . . 127
55109 - Error occurred while trying to update the Options on the UNIT . 128
55110 - Could not determine what product we are running on . . . . . . . . 128
55111 - The Options Diskette is not valid for this product . . . . . . . . . . . . 128
55112 - Error obtaining Adapter Name on Pentium 4 class machine . . . 128
55113 - Error obtaining MAC address for card name specified in
AdapterName in General Equipment on Pentium 4 class machine . . . 129
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Initialization Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
“Power-On-Self Test” (POST) Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Software Loading Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Software Errors of the CR 950 SYSTEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Dark TOUCH SCREEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Image Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Checkout Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
CASSETTE HANDLING AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
DUPLEX CAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
CAM MOTOR M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
DIAGNOSTICS
26AUG04
DG4826-1 EXTRACTION BAR SENSOR S9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Page HOOKS on the EXTRACTION BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
10 of 206 CAM SENSORS S10 and S11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
MOTION SYSTEM CONTROL BOARD A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
MASTER CENTRAL PROCESSING UNIT BOARD A2 . . . . . . . . . . . . . . . . . 144
DIGITIZER BOARD A3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
GALVO BOARD A4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
PMT/DAS BOARD A5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7 . . . . . . . . 151
STEPPER MOTOR DRIVER BOARD A12 . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
STEPPER MOTOR INTERLOCK BOARD A15. . . . . . . . . . . . . . . . . . . . . . . . 160
LASER DRIVER BOARD A17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
POWER SUPPLY PS1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
TRANSFORMER T1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
UNINTERRUPTED POWER SUPPLY UPS1. . . . . . . . . . . . . . . . . . . . . . . . . . 171
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Test Points and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
MOTION SYSTEM CONTROL BOARD A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
MASTER CENTRAL PROCESSING UNIT BOARD A2 . . . . . . . . . . . . . . . . . 180
DIGITIZER BOARD A3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
GALVO BOARD A4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
PMT/DAS BOARD A5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
SLOW SCAN CONTROLLER BOARD A6 . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
TOP SENSOR BOARD A11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
STEPPER MOTOR INTERLOCK BOARD A15. . . . . . . . . . . . . . . . . . . . . . . . 200
LASER DRIVER BOARD A17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
LASER DRIVER PRE-REGULATOR BOARD A18. . . . . . . . . . . . . . . . . . . . . 205
DIAGNOSTICS Using the Diagnostics
26AUG04
DG4826-1
Page
Section 1: Using the Diagnostics
11 of 206
System Service Diagnostics Screen
Important
For systems with Software Version ≤ 4.1, you must have a “Session ID” for access to the
“Service Functions” and “Diagnostics”. See SERVICE BULLETIN 843.
1 At the main menu, touch:

• [Service Functions]
• [ENTER]
• [Diagnostics]
2 Does the “System Service Diagnostics” screen display?
Yes No
Advance to the test or procedure. Continue with Step 3.
3 Check that the TX and RX LEDs are blinking on the MASTER CENTRAL PROCESSING
UNIT BOARD A2 and on the NETWORK CARD in the computer.
4 At the main menu, touch:
• [Service Functions]
• [ENTER]
• [EXIT TO DESKTOP]
5 Select My Computer>Control Panel>Network>Protocols.
6 Double-click [TCP/IP Protocol].
7 Select [ADAPTER 1].
26AUG04
DG4826-1 8 Check the values for the NETWORK CARD that is connected to the MASTER CENTRAL
Page PROCESSING UNIT BOARD A2:
12 of 206
“IP Address” 192.168.0.1
“Subnet Mask” 255.255.255.0
“Default Gateway” 192.68.0.99
26AUG04
DG4826-1 Functions of the “System Service Diagnostics” Screen
Page
13 of 206
Table 1 Component Tests
BUTTON Description
[Individual Component Allows you to actuate and check the status of:
Control] • STEPPER, ALIGNMENT CAMS
– MAIN BELT STEPPER
– LOAD/UNLOAD BAR
– ALIGNMENT CAMS
• ELEVATOR, SIZE CHANGER
• MAIN CAM, SCANNER
– MAIN CAM MOTOR
– SLOW SCAN CONTROLLER
– LASER DIODE
– ERASE LAMPS
[Component Control: Step] Allows you to check the status of the components by
executing the steps:
1. Advancing the CASSETTE to SLOT 1
2. Loading the CASSETTE
3. Loading the PLATE
4. Scanning the PLATE
5. Erasing the PLATE
6. Ejecting the PLATE
7. Ejecting the CASSETTE
26AUG04
DG4826-1 Table 2 Calibration
Page
14 of 206 BUTTON Description
[View Collector Profiles]
Important
For the procedure, see Calibration for the CR 950
SYSTEM.
Displays each COLLECTOR PROFILE for each size of

CASSETTE, including:
• number of steps from “HOME” to “START OF SCAN”
• “OFFSET” - number of pixels advanced from “START” to
the diagnostic image
• “Amplitude” - number of pixels from “OFFSET” to last
pixel of the diagnostic image
• PMT 1 - 2: correction value of each PMT for gain
adjustment
26AUG04
DG4826-1
Page BUTTON Description
15 of 206
[Scan Calibration]
Caution
• All COVERS must be installed when using this option.
• For the procedure, see Calibration for the CR 950
SYSTEM.
• Completes the calibration of:

– GALVO
– PMT 1
– PMT 2
• Starts a COLLECTOR PROFILE for all sizes of
STORAGE PHOSPHOR PLATES.
• Allows calibration of the PLATES exposed at 15 - 25 mR.
• Displays the date and time of the last successful
calibration.
• Provides the ability to:
– make a backup of the current calibration files from the
SCANNER to the computer
– restore from the computer backup
– remove the existing calibration
26AUG04
DG4826-1 Table 3 Component Adjustments
Page
[Set Extraction Bar Home]
Important
For the procedure, see EXTRACTION BAR HOME
POSITION.
Allows you to set and check the home position of the

EXTRACTION BAR:
• [FINE NUDGE UP]
• [FINE NUDGE DOWN]
• [HOOKS UP]
• [HOOKS DOWN]
• [COARSE NUDGE UP]
• [COARSE NUDGE DOWN]
• [SAVE] - sets the selected home position
• [CANCEL] - resets the home position to the last recorded
value
[Extraction Bar Positions] Allows you to move the EXTRACTION BAR to:
• [HOME]
• [UPPER PLATE GUIDE ROLLER]
• [LOWER PLATE GUIDE ROLLER]
• [ERASE]
• [RETURN TO HOME]
• [NUDGE UP]
• [NUDGE DOWN]
26AUG04
DG4826-1 BUTTON Description
Page
17 of 206 [CAM Position Actuation]
Important
For the test, see DUPLEX CAM.
Allows you to:

• check the status of the CASSETTE HANDLING AY by
rotating the DUPLEX CAM to:
– [UNPINCH POSITION]
– [HOOKS UP POSITION]
– [PINCH POSITION]
– [UNLATCH POSITION]
– [LATCH POSITION]
– [ADVANCE CASSETTE to SLOT 1]
– [LOAD CASSETTE]
– [EJECT CASSETTE]
– [HOME SLOW SCAN]
– [HOME CAM]
• reset the DUPLEX CAM after jams:
– [CLEAR CASSETTE]
– [RELEASE CASSETTE]
[Slow Scan Current
Calibration] Important
For the procedure, see Calibration for the CR 950
SYSTEM.
Completes the calibration of the SLOW SCAN MOTOR for

the correct current at all 3 phases of the MOTOR.
26AUG04
Page
18 of 206 [Slow Scan Preload Moves the SLOW SCAN AY. This allows you to:
Adjustment] • remove the EXTRACTION BAR
• make an adjustment to the SLOW SCAN AY
[Upper Transport Mechanism] Allows you to:
• move the MAIN BELT
– [MOVE number of times]
– [INDEX number of times]
– [Full Revolution]
– [Jog Fine]
– [Jog Coarse]
• move the ELEVATOR up or down
• engage or disengage the LOAD/UNLOAD BAR
• move the SLOW SCAN to the home position
• move the MAIN CAM to the home position
26AUG04
DG4826-1 Table 4 Tests
Page
[Light Test]
Important
For the test, see Light Test.
• Checks for excessive light to the PMTs during the loading

and ejecting of a CASSETTE.
• Allows you to:
– actuate or deactuate the high voltage of the PMTs
– “AUTO-ZERO” the PMTs
• Checks the signal for noise.
[Light Test] [Advanced] • Checks for excessive light to the PMTs during the loading
of a PLATE.
• Allows you to energize and de-energize:
– GALVO
– LASER DIODE
– ERASE LAMPS
26AUG04
Page
20 of 206 [Slow Scan Current and
Velocity Tests] Caution
• An increase in current might indicate that a bind is
occurring in the SLOW SCAN AY.
• For the test, see Slow Scan Current and Velocity
Tests.
• Drives the SLOW SCAN AY to the limits in both

directions.
• Displays for the SLOW SCAN AY:
– speed variation
– current
– “Start of Scan”
– “End of Scan”
[Laser Power]
Laser Warning
• Prevent direct exposure to the laser beam.
• For the test, see Laser Power.
Allows you to:

• check the power of the LASER DIODE
• set the power values for a new LASER DIODE
• store and restore the laser calibration file
26AUG04
DG4826-1
Page BUTTON Description
21 of 206
[Galvo Test]
Important
For the test, see Galvo Test.
Allows you to:

• set the “Amplitude” of the GALVO
• check the response of the LASER DIODE
[PMT Test]
Important
For the test, see PMT Test.
Checks the functions of the 2 PMTs.

[Galvo Plot]
Important
For the test, see GALVO PLOT.
Allows you to:

• check:
– response of the GALVO
– automatic gain control - AGC
– 2.5 V reference
• set the GALVO without an OSCILLOSCOPE
26AUG04
DG4826-1 Table 5 Logs
Page
[Error Log]
Important
For the procedure, see Checking the Error Logs.
Allows you to check:

• error code and description
• date and time
• CASSETTE ID
• scan count
[Error Frequency Log]
Important
For the procedure, see Checking the Error Frequency Log.
Allows you to:

• check:
– frequency of each error code
– date and time of last error
• collate error codes by:
– date
– error number
– frequency
26AUG04
Page
23 of 206 [Actuation Log]
Important
For the procedure, see Checking the Actuation Logs.
Allows you to check:

• “SCAN CYCLES” - this value cannot be reset
• “BATCH ERASE CYCLES” - the number of times that the
“Batch Erase” function was used
• “TOTAL POWER-ON HOURS”
• “LASER DIODE SCAN CYCLES”
• “LASER HOURS (hours and minutes)”
• “LASER HOURS LAST CLEARED”
[Export Log Files]
Important
For the procedure, see Storing the Error Logs on a Disk.
Records onto a FLOPPY DISKETTE:

• error logs
• “Actuation Logs”
• parameters of the SLOW SCAN
26AUG04
Page
24 of 206 [Clear Error Log]
Important
For the procedure, see Clearing the Error Logs.
• Clears all the errors from the error logs.

• Displays the date when the error logs were last cleared.
[Import Files]
Important
• If the value is –7000, the home position is not adjusted
automatically. Set the value manually.
• For the procedure, see Installing Files from a Disk.
Records files from a FLOPPY DISKETTE onto the CR 950

SYSTEM:
• “Actuation Logs”
• parameters of the SLOW SCAN
• home position of the SLOW SCAN
26AUG04
DG4826-1 Table 6 Repetitive Cycles
Page
[AutoLooper] • Automatically processes the CASSETTE to check if it is
reliable.
• Completes a test cycle includes scanning and erasing.
• Processes all the CASSETTES on the LOAD BELT.
• Uses all sizes of the CASSETTES.
• Disables the automatic checking “Light Leak” feature,
allowing operation with the PANELS removed.
• Displays status screens for the SENSORS.
• Select [GIVEN NUMBER OF TIMES] to set the number
of times to scan for each CASSETTE.
[Transport] • Cycles the MAIN BELT.
• Uses a CASSETTE to test:
– MAIN BELT
– operation of loading
• Displays status of the SENSORS at each step.
26AUG04
DG4826-1 Table 7 Miscellaneous
Page
[Display Software Versions]
Important
For the procedure, see Displaying the Software Versions.
Displays the software version number of:

• CR 950 SYSTEM
• MASTER CENTRAL PROCESSING UNIT BOARD
• MOTION SYSTEM CONTROL BOARD BOOT
• MOTION SYSTEM CONTROL BOARD
• SLOW SCAN CONTROLLER BOARD BOOT
• SLOW SCAN CONTROLLER BOARD FIXED APP
• SLOW SCAN CONTROLLER BOARD PRODUCT APP
• DIGITIZER BOARD
• MEDICAL IMAGE MANAGER
• DIAGNOSTICS
[Download to Circuit Boards]
Important
For the procedure, see Downloading Software to the
BOARDS.
Allows you to download the necessary software to all the

BOARDS from the HARD DRIVE.
26AUG04
Page
27 of 206 [System Self Test]
Important
For the test, see System Self Tests
.
Checks the operation of the MASTER CENTRAL
PROCESSING UNIT BOARD A2 by running the following
tests:
Completes the following diagnostic tests:
• “GALVO BOARD COMMUNICATION” - checks the
connection of the CABLE between:
– GALVO BOARD A4
– MASTER CENTRAL PROCESSING UNIT BOARD A2
• “GALVO REFERENCE” - reads the GALVO AGC
CHANNEL connected to the reference voltage of the
GALVO
• “GALVO MOTOR” - reads the voltage of the GALVO AGC
to check for problems with the GALVO
• “GALVO SWEEP” - checks the functions of reading and
writing of the REGISTERS on the GALVO BOARD A4
• “LASER OFFSET”
• “PMT BOARD TEST” - checks the connection of the
CABLE between:
– MASTER CENTRAL PROCESSING UNIT BOARD A2
– PMT/DAS BOARD A5
• “MASTER CENTRAL PROCESSING UNIT BOARD
MEMORY TEST” - checks for errors in the reading and
writing of data to each of the image buffers
26AUG04
DG4826-1 Diagnostic Tests
Page
28 of 206 Light Test
1 On the “System Service Diagnostic” screen, touch [Light Test].
2 Touch [TEST].
3 Wait for the test to complete.
4 Check that “PASS” displays in “AUTO-ZERO”.
5 Touch [START GRAPH].
26AUG04
DG4826-1
Page
29 of 206
6 Check that the value is approximately 4 - 5. Use [ZOOM IN].

7 Touch [HV ON].
8 Check that the value increases to approximately 50 - 51.
9 Select:
• [ZOOM OUT]
• [CLEAR/STOP]
26AUG04
DG4826-1 Slow Scan Current and Velocity Tests
Page
30 of 206 1 On the “System Service Diagnostic” screen, touch [Slow Scan Current and Velocity
Tests].
2 Insert the 35 x 43 CASSETTE into the CR 950 SYSTEM.

3 Touch:
• [LOAD 35 x 43 CASSETTE]
• [START CURRENT TEST]
26AUG04
DG4826-1
Page
31 of 206
5 Check that the value is:

• 5 -180 between “Start of Scan” and “End of Scan”
• < 660 between “End of Scan” and “End of Travel”
• no spikes > 30
6 If the results are not correct, check the error logs. Use Checking the Error Logs.
7 Touch [START VELOCITY TEST].
9 Check that the results between “Start of Scan” and “End of Scan” are below 90 and
stable.
10 If the results are not correct, check the error logs. Use Checking the Error Logs.
26AUG04
DG4826-1 11 Touch [EJECT THE CASSETTE].
Page
32 of 206 12 Remove the CASSETTE.
Laser Power
Laser Warning
Prevent direct exposure to the laser beam.
1 On the “System Service Diagnostic” screen, touch [Laser Power].

26AUG04
DG4826-1 2 Touch:
Page
33 of 206 • [LASER ON]
• [READ]
3 Check “Laser Power” is 28 - 32 mW.
4 Is the value correct?
Yes No
Continue with the next test. 1. Check the connections to the
LASER DRIVER BOARD A17.
2. Install a new OPTICAL
MODULE.
Galvo Test
1 On the “System Service Diagnostic” screen, touch [Galvo Test].
26AUG04
DG4826-1 2 Touch:
Page
34 of 206 • [START GALVO]
• [LASER ON]
26AUG04
DG4826-1
Page
35 of 206
Laser Warning
Prevent direct exposure to the laser beam.
CR 950 SYSTEM
TOP COVER
COLLECTOR
paper
H196_1801HCA
laser beam FOLD MIRROR H196_1801HC
3 Open the TOP COVER.

4 Insert one sheet of paper into the CR 950 SYSTEM between:
• FOLD MIRROR
• COLLECTOR
5 Observe the laser beam on the sheet of paper.
6 Touch [-100] until the “Set Amplitude” value is 400.
26AUG04
DG4826-1 7 Observe the laser beam on the sheet of paper.
Page
36 of 206 8 Touch [+100] until the “Set Amplitude” value is 3000.
9 Observe the laser beam on the sheet of paper.
“Set Amplitude” Laser Beam
400 short
3000 long
10 Does the laser beam change size correctly?
Yes No
Continue with the next test. Check the Error Codes for the
cause of the malfunction.
PMT Test
1 On the “System Service Diagnostic” screen, touch [PMT Test].
2 Touch [START PMT TEST].

3 Check that “PASSED” displays for both PMT 1 and PMT 2.
26AUG04
DG4826-1 4 If one of the PMTs displays “FAILED”, install a new PMT. See PMTs and COLLECTOR
Page AY.
37 of 206
5 If both PMTs display “FAILED”, check the connections between:
• PMT BOARD
• DAS BOARD
GALVO PLOT
Important
The “Galvo Plot” screen has more “Cassette Size” options with Software Version ≤ 4.1.
1 On the “System Service Diagnostic” screen, touch [Galvo Plot].
2 Touch [START GALVO PLOT].

26AUG04
DG4826-1
Page
38 of 206
3 Observe the GALVO PLOT.

26AUG04
DG4826-1
Page Normal GALVO PLOT
39 of 206
GALVO PLOT with low HOOK GALVO PLOT with excessive HOOK
4 Check the values:

GALVO PLOT normal
AGC 10.0 V ± 0.1
2.5 vRef 2.5 ± 0.1
5 Are the values correct?
Yes No
Continue with the next test. Adjust the GALVO BOARD until the
GALVO PLOT is normal.
26AUG04
DG4826-1 System Self Tests
Page
40 of 206 1 On the “System Service Diagnostic” screen, touch [System Self Test].
2 Touch [START MCPU SELF TEST].

3 Wait approximately 20 seconds for the test to complete.
26AUG04
DG4826-1
Page
41 of 206
4 Observe the results for each test.

5 If any of the tests display “FAILED”, check the error logs. Use Checking the Error Logs.
6 See the Error Codes to determine the possible cause and action for the problem.
26AUG04
DG4826-1 Diagnostic Procedures
Page
42 of 206 Checking the Error Logs
1 On the “System Service Diagnostic” screen, touch [Error Log].
2 Touch either:
• [Sort By Date],
• [Sort By Error Code], or
• [Sort By Cassette ID]
26AUG04
DG4826-1 Checking the Error Frequency Log
Page
43 of 206 1 On the “System Service Diagnostic” screen, touch [Error Frequency Log].
2 Touch either:
• [Sort By Date],
• [Sort By Error Code], or
• [Sort Error Frequency]
26AUG04
DG4826-1 Checking the Actuation Logs
Page
44 of 206 1 On the “System Service Diagnostic” screen, touch [Actuation Log].
26AUG04
DG4826-1 Storing the Error Logs on a Disk
Page
45 of 206 1 On the “System Service Diagnostic” screen, touch [Export Log Files].
2 Insert a disk into the DRIVE.

3 Touch either:
• [COPY ERROR LOGS TO FLOPPY],
• [COPY ACTUATION LOGS TO FLOPPY], or
• [COPY SLOWSCAN PARAMETERS FILE TO FLOPPY]
26AUG04
DG4826-1 Clearing the Error Logs
Page
46 of 206 1 On the “System Service Diagnostic” screen, touch [Clear Error Log].
2 Touch [CLEAR ERROR LOG].

26AUG04
DG4826-1 Installing Files from a Disk
Page
47 of 206 1 On the “System Service Diagnostic” screen, touch [Import Files].
2 Insert the disk into the DRIVE.

3 To install the ACTUATION LOGS to the CR 950 SYSTEM, touch [COPY ACTUATION
LOGS FROM FLOPPY].
Important
If the value is –7000, the home position is not adjusted automatically. Set the value manually.
4 To install the parameters of the SLOW SCAN, touch:

• [GET SLOWSCAN HOME POSITION FROM FLOPPY]
• [UPDATE SLOWSCAN PARAMETER FILE FROM FLOPPY]
26AUG04
DG4826-1 Displaying the Software Versions
Page
48 of 206 1 On the “System Service Diagnostic” screen, touch [Display Software Versions].
26AUG04
DG4826-1 2 Check that each BOARD has the correct communication:
Page
49 of 206 Message Description Action
The version number The BOARD is Check that the newest and correct
is in the field. “Responding”. version of the software is installed.
All fields are blank. The diagnostics is not 1. Do a shutdown of the computer.
operating. 2. De-energize the CR 950
SYSTEM.
3. Energize the CR 950 SYSTEM.
“Not Responding” 1. Check the connections to the
Important BOARD.
The message is normal 2. Download the software to the
during initialization. BOARD.
3. If you cannot successfully
Failure of communications
download the software to the
to the BOARD.
BOARD, install a new BOARD.
“Not Reporting” The BOARD has a failure of 1. Check the BOARD that is “Not
communication because Responding”.
another BOARD is “Not
2. Do the test again.
Responding”.
26AUG04
DG4826-1 Downloading Software to the BOARDS
Page
50 of 206 1 On the “System Service Diagnostic” screen, touch [Download to Circuit Boards].
Caution
Downloading the “SSC BOOT” can cause damage to the SLOW SCAN CONTROLLER
BOARD A6. Only download the “SSC BOOT” if necessary.
26AUG04
DG4826-1 2 Touch either:
Page
51 of 206 • [DOWNLOAD MCPU APPLICATION],
• [DOWNLOAD MSC APPLICATION],
• [DOWNLOAD SSC BOOT and APPLICATIONS],
• [DOWNLOAD SSC APPLICATIONS], or
• [DOWNLOAD SSC PARAMETERS]
DIAGNOSTICS Error Codes
26AUG04
DG4826-1
Page
Section 2: Error Codes
52 of 206
Overview
The first 2 digits of the error code identifies the subsystem or component with the error.
Example: 10003
The “1” and the “0” indicate that the error occurred in the subsystem BAR CODE.
1 Use Table 8 to help identify the component with the error.
2 Advance to the error code to diagnose the error.
Table 8 Subsystem Identification

ID No. Subsystem
10 BAR CODE
11 LATCH/UNLATCH CAM
12 SLOW SCAN AY
13 ERASE LAMPS
14 POWER SUPPLY
15 DATA PATH
16 Calibration
18 UPPER CONTROL
19 “Self Test” for the MASTER CENTRAL PROCESSING UNIT
22 - 32 MOTION SYSTEM CONTROL BOARD A1
Windows 2000 Subsystem
47 Shutdown Management
49 DISK MANAGER
50 DICOM
55 Installation
26AUG04
DG4826-1 BAR CODE
Page
53 of 206 10003 - READER did not read the CASSETTE BAR CODE
Cause 1: The CASSETTE has a bar code that you cannot read or it does not have a bar
code.
Action: Install the correct bar code.
Cause 2: The internal BAR CODE READER malfunctioned.
Action: 1. Observe that the BAR CODE READER is not blocked.
2. Check the connections to the BAR CODE READER.
3. If the BAR CODE READER emits a beep when you insert a CASSETTE, but
the CASSETTE does not load, check CONNECTOR RJ45 between the BAR
CODE READER and the MASTER CENTRAL PROCESSING UNIT BOARD
A1.
4. If the BAR CODE READER does not emit a beep when you load a
CASSETTE, check CONNECTOR RJ45 between the BAR CODE READER
and the MOTION SYSTEM CONTROL BOARD A1.
5. Open the FRONT DOOR.
6. Close the FRONT DOOR to initialize the MOTION SYSTEM CONTROL
BOARD A1.
7. Touch:
• [Diagnostics]
• [Component Control: Step]
• [Read CASSETTE ID]
8. If the CASSETTE ID does not display, do again with another CASSETTE.
9. If the CASSETTE ID does not display, install a new BAR CODE READER.
26AUG04
DG4826-1 LATCH/UNLATCH CAM
Page
54 of 206 11001 - DUPLEX CAM did not move to the Home Position
Cause: The DUPLEX CAM malfunctioned.
Action: Do the checkout for the CASSETTE HANDLING AY.
11002 - DUPLEX CAM did not move to “PINCH” position

11003 - DUPLEX CAM did not move to “CLAMP/UNLATCH” position

11004 - DUPLEX CAM did not move to “UNCLAMP/LATCH” position

11005 - DUPLEX CAM did not move to “UNPINCH” position

11006 - CAM OUTER SENSOR did not detect position of DUPLEX CAM
11007 - CAM INNER SENSOR did not detect Home Position for DUPLEX
CAM
26AUG04
DG4826-1 11009 - DUPLEX CAM: Movement failure
Page
55 of 206 Cause: The DUPLEX CAM malfunctioned.
11010 - DUPLEX CAM: Software command failure on the MSC BD

Description: The DUPLEX CAM received a command to move that was not correct.
Cause 1: The DUPLEX CAM malfunctioned.
Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.
Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
11014 - DUPLEX CAM: Timeout Error

Description: The DUPLEX CAM did not move in the time allowed.
11015 - Move command failure because SLOW SCAN not at home position
Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.
Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL
BOARD A7.
11016 - MSC BOARD A1: Software Error for DUPLEX CAM

Description: The MOTION SYSTEM CONTROL BOARD A1 did not provide the RTXC
TIMER. The TIMER determines the timeouts for the motion of the
DUPLEX CAM.
26AUG04
DG4826-1 Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.
Page
56 of 206 Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
11017 - MSC BOARD A1: Software Error for DUPLEX CAM

Description: The MOTION SYSTEM CONTROL BOARD A1 did not set up the
command to move for the DUPLEX CAM.
Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.
11018 - DUPLEX CAM did not move to next position

11019 - DUPLEX CAM did not move to “PINCH” position

BOARD A7.
11020 - DUPLEX CAM did not move to “UNLATCH” position

26AUG04
DG4826-1 11021 - DUPLEX CAM did not move to “LATCH” position
Page
57 of 206 Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.
11022 - DUPLEX CAM did not move to “UNPINCH” position

11023 - DUPLEX CAM did not move

Description: The DUPLEX CAM did not move because the ELEVATOR was not in the
down position.
Cause 1: The LOWER ELEVATOR SENSOR S11 malfunctioned.
Action: Check the LOWER ELEVATOR SENSOR S11.
Cause 2: The COUPLING from the DC MOTOR to the SHAFT is broken.
Action: Install a new COUPLING.
Cause 3: A mechanical bind occurred in the ELEVATOR.
Action: Check the alignment of the ELEVATOR.
Cause 4: The DC MOTOR malfunctioned.
Action: Check the connections to the DC MOTOR.
Action: Do the checkout MOTION SYSTEM CONTROL BOARD A1.
26AUG04
DG4826-1 SLOW SCAN AY
Page
58 of 206 12001 - SLOW SCAN EXTRACTION BAR did not move to home position
Cause 1: The EXTRACTION BAR malfunctioned.
Action: 1. Remove any obstructions in the path of the EXTRACTION BAR.
2. Check the SLOW SCAN MOTOR.
3. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL
BOARD A7.
4. Check the EXTRACTION BAR HOME POSITION.
Cause 2: The EXTRACTION BAR REFERENCE SENSOR S9 malfunctioned.
Action: Do the checkout for the EXTRACTION BAR SENSOR S9.
12002 - EXTRACTION BAR REFERENCE SENSOR S9 did not actuate

Cause 1: The EXTRACTION BAR REFERENCE SENSOR S9 operates correctly, but
another malfunction occurred.
Action: 1. Remove any obstructions from the path of the EXTRACTION BAR.
BOARD A7.
Cause 2: The EXTRACTION BAR REFERENCE SENSOR S9 malfunctioned.
Action: Do the checkout for the EXTRACTION BAR SENSOR S9.
26AUG04
DG4826-1 12003 - PLATE PRESENT SENSOR S5 did not detect PLATE
Page
59 of 206 Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction
occurred.
Action: 1. Check:
a. PLATE was removed from the CASSETTE
b. SLOW SCAN MOTOR operates correctly
BOARD A7.
3. Remove any obstructions from the path of the EXTRACTION BAR.
Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned.
Action: 1. Check the status of the PLATE PRESENT SENSOR S5 in the diagnostics.
2. Check that LED DS29 changes status on the MOTION SYSTEM CONTROL
BOARD A1.
3. Check the power to the PLATE PRESENT SENSOR S5.
4. Check the alignment of the EMITTER and DETECTOR on the PLATE
PRESENT SENSOR S5.
26AUG04
DG4826-1 12004 - PLATE PRESENT SENSOR S5 did not actuate
Page
60 of 206 Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction
has occurred.
Action: 1. Check:
a. PLATE was removed from the CASSETTE
b. SLOW SCAN MOTOR operates correctly
BOARD A7.
3. Remove any obstructions from the path of the EXTRACTION BAR.
Action: 1. Check the status of the PLATE PRESENT SENSOR S5 in the diagnostics.
2. Check that LED DS29 changes status on the MOTION SYSTEM CONTROL
BOARD A1.
3. Check the power to the PLATE PRESENT SENSOR S5.
4. Check the alignment of the EMITTER and DETECTOR of the PLATE
PRESENT SENSOR S5.
26AUG04
DG4826-1 12009 - Caution! SLOW SCAN MOTOR drawing too much power
Page
61 of 206 Cause: A malfunction occurred in one or more of the following components:
• COIL BOARD
• EXTRACTION BAR REFERENCE SENSOR S9
• SLOW SCAN AY
Action: 1. Check for an obstruction.
BOARD A7.
12012 - SLOW SCAN AY: Timeout Error

Description: The PLATE did not move within the correct time.
Cause: A malfunction occurred in one or more of the following components:
• COIL BOARD A7
• SLOW SCAN AY
BOARD A7.
12013 - Software Error in SLOW SCAN Caused Error in MSC BD

Description: A command for the PLATE that is not correct was made by the system
software.
Action: 1. Load the software for the MOTION SYSTEM CONTROL BOARD A1.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
26AUG04
DG4826-1 12014 - MSC BOARD A1: Software Error for SLOW SCAN
Page
62 of 206 Description: This error might occur during the diagnostics if the service person starts
to move the PLATE before the PLATE stops moving.
Cause: The SLOW SCAN AY malfunctioned.
BOARD A7.
12100 - SSC BOARD A6: Software Error

Description: The SLOW SCAN AY will not move.
Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.
Action: 1. De-energize the CR 950 SYSTEM.
BOARD A7.
12101 - SLOW SCAN had a velocity malfunction during scan

Description: The SLOW SCAN AY exceeded the speed limit when moving the SCAN
PLATE.
Cause 1: The speed of the SLOW SCAN exceeded the limit. A band might appear on the
image.
Action: Do the Slow Scan Current and Velocity Tests.
BOARD A7.
26AUG04
DG4826-1 12102 - SLOW SCAN stopped during scan
Page
63 of 206 Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.
BOARD A7.
12103 - SLOW SCAN stopped during scan

BOARD A7.
12104 - SLOW SCAN: Timeout while moving to SENSOR S9

Description: The SLOW SCAN AY did not reach the EXTRACTION BAR
REFERENCE SENSOR S9.
BOARD A7.
12107 - SLOW SCAN: +24 V DC malfunction during scan

Cause 1: The POWER SUPPLY PS1 malfunctioned.
Action: Do the checkout for the POWER SUPPLY PS1.
BOARD A7.
26AUG04
DG4826-1 12108 - SLOW SCAN stopped during scan
Page
BOARD A7.
12109 - SLOW SCAN stopped during scan

BOARD A7.
12110 - SLOW SCAN did not communicate with the MSC

Description: The SLOW SCAN AY did not move because of a communication error
with the SLOW SCAN CONTROLLER BOARD A1.
BOARD A7.
12111 - SLOW SCAN did not move

BOARD A7.

BOARD A7.
26AUG04
DG4826-1 12113 - SSC BOARD A6: NVRAM malfunctioned
Page
BOARD A7.

BOARD A7.
12116 - SSC BOARD A6 did not communicate with MSC

Description: The SLOW SCAN AY did not stop moving before the next command to
move. This error indicates a communication error with the SLOW SCAN
CONTROLLER BOARD A6.
BOARD A7.

BOARD A7.
26AUG04
DG4826-1 12121 - SLOW SCAN did not move
Page
BOARD A7.
12122 - SLOW SCAN COIL BOARD A7 malfunctioned

Description: The SLOW SCAN AY stopped or did not move at all.
BOARD A7.

Description: The MOTOR CONTROLLER for the SLOW SCAN AY malfunctioned.
BOARD A7.

Description: An error occurred during the initialization the SLOW SCAN AY.
BOARD A7.
12125 - SLOW SCAN COIL BOARD A7 malfunctioned

Description: The SLOW SCAN AY stopped or did not move at all.
BOARD A7.
26AUG04
DG4826-1 12126 - Caution! SLOW SCAN MOTOR is overheated
Page
67 of 206 Description: The SLOW SCAN MOTOR was using excessive power and is too hot.
Cause: Malfunction in one or more of:
• COIL BOARD A7
• EXTRACTION BAR REFERENCE SENSOR S9
• SLOW SCAN AY
BOARD A7.

BOARD A7.

BOARD A7.
Cause 2: The MOTION SYSTEM CONTROLLER BOARD A1 malfunctioned.

BOARD A7.
26AUG04
DG4826-1 12201 - SSC BOARD A6: Programming Error
Page
BOARD A7.
12202 - 12260 - SSC BOARD A6: Memory Error

BOARD A7.
Error
Description
Code
12202 Error occurred during downloading to the SLOW SCAN CONTROLLER BOARD A6.
12203 Memory error on the SLOW SCAN CONTROLLER BOARD A6.
12204 Memory error on the SLOW SCAN CONTROLLER BOARD A6.
12216 Communication error between the SLOW SCAN CONTROLLER BOARD A6 and the
MOTION SYSTEM CONTROL BOARD A1.
12217 Communication error between the SLOW SCAN CONTROLLER BOARD A6 and the
MOTION SYSTEM CONTROL BOARD A1. Error “EM17 - Receive Buffer Overflow.”
12218 Error during downloading of code or parameters for the SLOW SCAN
12219 Error during downloading of code or parameters for the SLOW SCAN
12220 Error “EM20 - New Bootstrap Program, Download all Boot and Program Modules.”
12221 Malfunction of the SLOW SCAN CONTROLLER BOARD A6.
12222 Checksum error occurred during downloading of code to the SLOW SCAN
12223 Checksum error occurred during downloading of code to the SLOW SCAN
12228 Error occurred during downloading of the code to the SLOW SCAN CONTROLLER
BOARD A6.
26AUG04
DG4826-1 Error
Page Description
Code
69 of 206
12230 Error “EM30 - Host Flash Download Copy Boot Memory Error.”
12240 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.
Error “EM40 - Illegal Record Type.”
Error “EM41 - Invalid Extended Address.”
Error “EM42 - Invalid Erase Block ID.”
Error “EM43 - Receive Record Checksum Error.”
12244 Error when initializing. Error “EM44 - File Sum of Record Checksum Error, Download
Program.”
12245 Program error. Error “EM45 - Boot Checksum Write Error.”
Error “EM46 - FIX_APP Code Block Checksum Write Error.”
Error “EM47 - Code Page Checksum Write Error.”
12248 Error “EM48 - Parameters Save Flash Error.”
Error “EM50 - Flash Write Address Out Of Range.”
Error “EM51 - Flash Program Error: Erase.”
Error “EM52 - Flash Program Error: Low Voltage.”
Error “EM53 - Flash Program Error: Program.”
Error “EM54 - Flash Program Error: Sequence.“
26AUG04
DG4826-1 Error
Page Description
Code
70 of 206
Error “EM55”
12260 Error recording the parameters to the SLOW SCAN CONTROLLER BOARD A6.
Error “EM60 - Parameters Save Flash Error.”
12896 - SSC BOARD A6: Unexpected Reset

BOARD A7.
12901 - SSC BOARD A6: Unexpected Retry

Description: The PLATE was not scanned. The command is executed again.
BOARD A7.

Description: The SLOW SCAN AY did not move to the ERASE position. The
command is executed again.
BOARD A7.
26AUG04
DG4826-1 12903 - SSC BOARD A6: Unexpected Retry
Page
71 of 206 Description: The SLOW SCAN AY did not move to the home position. The command
is executed again.
BOARD A7.

Description: The COARSE NUDGE UP command did not occur. The command is
executed again.
BOARD A7.

Description: The COARSE NUDGE DOWN command did not occur. The command is
executed again.
BOARD A7.

Description: The FINE NUDGE UP command did not occur. The command is
executed again.
BOARD A7.
26AUG04
Page
72 of 206 Description: The COARSE NUDGE DOWN command did not occur. The command is
executed again.
BOARD A7.

Description: The PLATE did not move to the CASSETTE. The command is executed
again.
BOARD A7.

Description: The SOFT RESET command did not occur. The command is executed
again.
BOARD A7.

Description: The EXTRACTION BAR did not move to the mechanical adjustment
position one. The command is executed again.
BOARD A7.
26AUG04
Page
73 of 206 Description: The command MOVE TO EXTRACTION BAR REFERENCE SENSOR
did not occur. The command is executed again.
BOARD A7.

Description: The command MOVE TO THE PLATE GUIDE POSITION did not occur.
The command is executed again.
BOARD A7.
12930 - SLOW SCAN: Unexpected Retry during Current Test

Description: The system was not able to move to the position selected in the
diagnostics. The command is executed again.
BOARD A7.
12931 - SLOW SCAN: Unexpected Retry during Velocity Test

Description: The system was not able to move to the position selected in the
diagnostics. The command is executed again.
BOARD A7.
26AUG04
DG4826-1 12941 - Unexpected Retry during Communication to MSC BD
Page
74 of 206 Description: A message could not be sent to the SLOW SCAN CONTROLLER
BOARD A6. The command is executed again.
BOARD A7.
ERASE LAMPS
13001 - 13008 - ERASE LAMP PAIRS
Code Log Message
13001 ERASE LAMP PAIR No. 1 malfunctioned
13006 2 ERASE LAMP PAIRS malfunctioned
Cause: One or more ERASE LAMP PAIRS malfunctioned.
Action: Install a new ERASE LAMP PAIR.
26AUG04
DG4826-1 13009 - All ERASE LAMPS malfunctioned
Page
75 of 206 Cause 1: The power to the ERASE LAMPS malfunctioned.
Action: 1. De-energize the ERASE LAMPS.
2. Check for 120 V AC across the AC side of RELAY K1.
3. If 120 V AC is not indicated at RELAY K1, check:
• ERASE LAMP AY is fully closed
• FUSE F1
• TERMINAL BLOCK TB1
• condition of the CONNECTOR P1/J1 on the ERASE LAMP AY
• condition of the INTERLOCK SWITCH S8
• wires to the POWER SUPPLY PS1
4. If 120 V AC is indicated on RELAY K1, connect the MULTIMETER to the AC
side of the RELAY.
5. Energize and de-energize the ERASE LAMPS. With the LAMPS energized, you
should measure < 2 V AC.
6. If the 120 V AC does not change to a Lo signal, check the DC side of RELAY
K1:
• connect the MULTIMETER TL-4114 negative to the violet wire
• connect the MULTIMETER TL-4114 positive to the blue wire
• check for 4.5 - 5.0 V DC on K1 with the ERASE LAMPS energized
7. Check the CONNECTOR J10 on the MOTION SYSTEM CONTROL BOARD
A1.
26AUG04
DG4826-1 13010 - ERASE LAMP PAIRS: Timeout Error
Page
76 of 206 Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.
13011 - Command to Erase did not occur

13012 - MSC BOARD A1: Invalid Command for ERASE LAMPS

13013 - Failure to allocate RTXC timer during Erase Process

Description: The software did not provide the RTXC TIMER during the ERASE
function.
13899 - General Erase Error

POWER SUPPLY
14001 - SLOW SCAN: Malfunction of 24 V Power
Description: The 24 V DC CIRCUIT BREAKER of the SLOW SCAN is open.
Cause: Malfunction of the 24 V DC power distribution.
26AUG04
DG4826-1 14002 - STEPPER: Malfunction of 24 V Power
Page
77 of 206 Description: The 24 V DC CIRCUIT BREAKER of the STEPPER is open.
Cause: The STEPPER DRIVER BOARD has a 24 V DC power malfunction.
Action: Do the checkouts:
• STEPPER MOTOR INTERLOCK BOARD A15
• STEPPER MOTOR DRIVER BOARD A12
14003 - CAM MOTOR M1: Low Power Malfunction

Description: The MOTOR-LOW CIRCUIT BREAKER is open.
Cause 1: THE CAM MOTOR M1 has a short circuit.
Action: Check the wires to the CAM MOTOR M1.
26AUG04
DG4826-1 14005 - Front DOOR Open
Page
78 of 206 Cause 1: The INTERLOCK SWITCH S8 malfunctioned.
Action: 1. Check the wires to the INTERLOCK SWITCH CONNECTOR P5/J5.
2. Install a new INTERLOCK SWITCH S8.
14006 - DUPLEX CAM: Initialization Error

Description: The PLATE PRESENT SENSOR S5 is blocked when the SLOW SCAN
AY is in the home position.
Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction
has occurred. This error occurs when initializing, either when the CR 950 SYSTEM
is energized or when a mechanical subsystem initializes.
Action: Check:
• PLATE was removed from the CASSETTE
• SLOW SCAN MOTOR operates correctly
• obstruction in the path of the EXTRACTION BAR
Action: Check:
• status of the PLATE PRESENT SENSOR S5 in the diagnostics
• LED DS29 changes status on the MOTION SYSTEM CONTROL BOARD A1
• power to the PLATE PRESENT SENSOR S5
• alignment of the EMITTER and DETECTOR of the PLATE PRESENT SENSOR
S5
26AUG04
DG4826-1 14008 - SLOW SCAN: Initialization Error
Page
79 of 206 Cause 1: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.
Action: Check:
• SLOW SCAN CONTROLLER BOARD A6 for +5 V DC
• SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
Cause 2: The NOSEPIECE malfunctioned.
Action: Check that the NOSEPIECE engaged and disengaged when initializing.
14009 - DUPLEX CAM: Initialization Error

14010 - Slow Scan Async Reset Error

Cause: The CR 950 SYSTEM sent a message to reset the SLOW SCAN AY.
Action: None.
14011 - Initialization error at the UPPER CONTROL AY

Cause: The UPPER CONTROL AY malfunctioned.
Action: Check the error log to determine the cause of the error. Use Checking the Error
Logs.
26AUG04
DG4826-1 14012 - UPPER CONTROL INTERLOCK was pressed while the CASSETTE
Page
80 of 206 was advancing
Cause: The DEAD STOP INTERLOCK S24 actuated.
Action: Check:
• operation of the DEAD STOP INTERLOCK S24
• SENSOR S22 in SLOT 8 of the UPPER CONTROL AY
14013 - Initialization error at the UPPER CONTROL AY

Cause: A CASSETTE is in SLOT 0 or SLOT –8 when the CR 950 SYSTEM is energized.
Action: Remove the CASSETTE.
14019 - Invalid Software Version detected for this Model

Cause: The MSC BOARD has reported a model number that is not consistent with the
current version of MCPU BOARD software.
Action: Download the correct version of MCPU and MSC BOARD software. Do the
procedure Downloading Software to the BOARDS.
DATA PATH
15001 - MCPU BOARD A2: Fatal Error in Software
Description: A PSOS system error occurred that is not possible to repair. The “Event
Log” includes the PSOS system error number, module, and line number.
Cause: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.
Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.
15002 - MCPU BOARD A2: Fatal Error in Software

Description: A system software error occurred. The “Event Log” will include the PSOS
system error number, module, and line number.
26AUG04
DG4826-1 15003 - MCPU BOARD A2: Fatal Error in Software
Page
81 of 206 Description: A timeout occurred for a communication between the MASTER
CENTRAL PROCESSING UNIT BOARD A2 and the MOTION SYSTEM
CONTROL BOARD A1.
Cause 1: The SERIAL CABLE malfunctioned between:
• MOTION SYSTEM CONTROL BOARD A1
• MASTER CENTRAL PROCESSING UNIT BOARD A2
Action: Check the SERIAL CABLE.
Cause 2: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.
15005 - LASER: Reference Error
Important
If the laser power is > 25.0 mW and < 28.5 mW, an error is recorded to the error
log for each cycle.
Description: The laser power is < 25.0 mW.

Cause 1: The CABLE between the LASER DRIVER BOARD A17 and the GALVO BOARD
A4 malfunctioned.
Action: Check the CABLE.
Cause 2: The GALVO BOARD A4 malfunctioned.
Action: Do the checkout for the GALVO BOARD A4.
Cause 3: The LASER DRIVER BOARD A17 malfunctioned.
Action: Do the checkout for the LASER DRIVER BOARD A17.
26AUG04
DG4826-1 15006 - Communications Error between MCPU BD A2 and GALVO BD A4
Page
82 of 206 Description: The process of the DMA for the MASTER CENTRAL PROCESSING
UNIT BOARD A2 did not complete within the expected time.
Cause 2: The DIGITIZER BOARD A3 malfunctioned.
Action: Do the checkout for the DIGITIZER BOARD A3.
15007 - Communications Error between MCPU BD A2 and GALVO BD A4

Description: The process of the DMA for the MASTER CENTRAL PROCESSING
UNIT BOARD A2 did not complete within the expected time.
15008 - Start of Scan Timeout

Description: A timeout occurred for the “START OF SCAN”.
26AUG04
DG4826-1 Cause 3: The GALVO BOARD A4 malfunctioned.
Page
83 of 206 Action: Do the checkout for the GALVO BOARD A4.
15012 - Communications Error between MCPU BOARD A2 and NT

Description: Windows 2000 did not return a response to a message within a given
time.
Cause 1: The TCP/IP connection malfunctioned.
Action: Check the TCP/IP connection to the computer. See Step 5, Page 11.
Cause 2: Failure of the Windows 2000 software.
Action: De-energize and energize the CR 950 SYSTEM.
26AUG04
DG4826-1 15013 - Image Quality Warning
Page
84 of 206 Description: The image quality might be wrong. The MASTER CENTRAL PROCESSING
UNIT BOARD A2 received a system error from the MOTION SYSTEM
CONTROL BOARD A1 and was automatically repaired. If a CASSETTE was in
the CR 950 SYSTEM when the error occurred, the TOUCH SCREEN displays
a message about a problem with the image.
Cause 3: A light leakage occurred.
Action: Do the Light Test.
Cause 4: The INTERLOCK SWITCH S8 malfunctioned. The DOOR might be open during
scan.
Action: Check the INTERLOCK SWITCH S8.
15014 - LASER: Calibration did not occur

Cause: The LASER DIODE malfunctioned.
Action: Do the calibration for the LASER DRIVER BOARD A17- use Optics Module.
15015 - PLATE: Size calibration did not occur

Cause: The CR 950 SYSTEM does not have the calibration data for all sizes of PLATES.
Action: 1. Do the Calibration for the CR 950 SYSTEM.
2. Do the checkout MASTER CENTRAL PROCESSING UNIT BOARD A2.
26AUG04
DG4826-1 15016 - Laser power high
Page
85 of 206 Cause: The LASER DIODE in the DETECTOR is backward.
Action: Check:
• LASER REFERENCE VOLTAGE in the PMT/DAS BOARD A5
• LASER DIODE is installed correctly
15017 - PLATE: Calibration did not occur

Cause: The customer scanned a PLATE of a size that was not recognized.
Action: 1. Do the Calibration for the CR 950 SYSTEM.
2. Use the diagnostics to complete the size calibration of the PLATE.
15018 - There was an error reading or writing to the PCMCIA card
Important
A malfunction of the PCMCIA CARD is the last possible cause. Check all other
malfunctions before installing a new PCMCIA CARD.
Cause 1: The PCMCIA CARD operates correctly, but another malfunction occurred.
Action: Check the error logs for the malfunction. Use Checking the Error Logs.
Cause 2: The PCMCIA CARD malfunctioned.
Action: Install a new PCMCIA CARD.
15040 - Communications Error Between MCPU and the PC

Description: The TCP/IP SOCKET COMMUNICATIONS were not completed or did
not occur between the MASTER CENTRAL PROCESSING UNIT
BOARD A2 and the host computer with Windows 2000.
Cause 1: The shutdown of the CR 950 SYSTEM was not completed in the correct
sequence.
Action: Use the correct shutdown sequence to de-energize the CR 950 SYSTEM.
26AUG04
DG4826-1 Cause 2: The application software for the Windows 2000 was started again without resetting
Page
86 of 206 the MASTER CENTRAL PROCESSING UNIT BOARD A2.
Action: 1. Check the Windows 2000 “Event Log” for network errors.
2. If any errors occurred, reset the network system configuration again.
3. Start the Windows 2000 application again.
4. Check the CROSSOVER CABLE between the MASTER CENTRAL
PROCESSING UNIT BOARD A2 and the computer.
15800 - Last image sent again after Windows NT application software

started again
Description: The MASTER CENTRAL PROCESSING UNIT BOARD A2 sent the last
image after the Windows 2000 applications software started again.
Cause: The Windows 2000 malfunctioned.
Action: Call the Technical Service Center.
15900 - NT application did not accept the image. Transmission

automatically begins again
Description: The software for the SCAN MANAGER did not record an image at the
end of the scan. The image is sent once again and recorded.
Cause: The software indicates an image checksum error.
Action: Call the Technical Service Center.
26AUG04
DG4826-1 Calibration
Page
87 of 206 16001 - Calibration Error: Did not find START OF SCAN position
Description: During the calibration, the CR 950 SYSTEM did not locate the “START
SCAN” position within the given time.
Cause 1: The exposure of the PLATE is not correct.
Action: Use the DOSIMETER to check exposure of the PLATE.
Cause 2: Calibration of the CR 950 SYSTEM is not correct.
Action: Do the Calibration for the CR 950 SYSTEM.
Cause 3: The alignment of the optics is not correct.
Action: Check the adjustment:
• FOLD MIRROR
• GALVO BOARD
BOARD A7.
Cause 5: The PMT/DAS BOARD A5 malfunctioned.
BOARD A7.
16002 - Calibration Error: Did not find Offset

Description: The GALVO did not detect the “Offset”.
Action: Use the DOSIMETER to check the exposure of the PLATE.
Cause 2: The GALVO is not aligned correctly.
Action: Do:
• adjustment of the GALVO BOARD
• checkout for the GALVO BOARD A4
26AUG04
DG4826-1 Cause 3: The PLATE has scratches on the edges.
Page
88 of 206 Action: • Check the PLATE for scratches and scan another PLATE.
• Check the edges and the degree of reflection.
16003 - Calibration Error: Did not find Amplitude

Description: The GALVO did not detect the “Amplitude”.
Action: Use the DOSIMETER to check the exposure of the PLATE.
Cause 2: The GALVO is not aligned correctly.
Action: Do:
• adjustment of the GALVO BOARD
• checkout for the GALVO BOARD A4.
Cause 3: The PLATE has scratches on the edges.
Action: Check:
• PLATE for scratches and scan another PLATE
• edges and the degree of reflection
16005 - Calibration Error: Routine did not receive image in the time
allowed
26AUG04
DG4826-1 16006 - Calibration Error: Did not obtain image
Page
89 of 206 Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.
16010 - Possible Light Leakage

Description: Large quantities of light occurred during the “AUTO-ZERO”.
Cause: The DOOR is not closed, a PANEL is loose, or a light leakage occurred in the
CASSETTE HANDLING SYSTEM.
Action: 1. Do the Light Test to locate the source of the light leakage.
2. Repair the light leakage.
16011 - Imaging System Error occurred during Initialization

Cause: The PMT/DAS BOARD A5 malfunctioned.
Action: 1. Check the CABLE between the PMT BOARD and the DAS BOARD.
2. Do:
• checkout for the GALVO BOARD A4
• System Self Tests
26AUG04
DG4826-1 16012 - PMT/DAS BOARD A5: Calculation Error occurred during
Page
90 of 206
Initialization
Description: The value for one or more of the following parameters did not match the
specifications when the CR 950 SYSTEM initialized: “Fine or Coarse
Offset” or “Fine or Coarse Ratio.”
Action: Do the checkout for the PMT/DAS BOARD A5.
16013 - Imaging System contains noise beyond the limit

Description: The “peak-to-peak” signal was high when the CR 950 SYSTEM was set
to “AUTO-ZERO.”
Cause 2: Noise in the POWER SUPPLY PS1.
Action: Do the checkout for the POWER SUPPLY PS1.
26AUG04
DG4826-1 16014 - Imaging System did not zero or calibration of the PMT did not
Page
91 of 206 occur
Cause 1: The DOSIMETER malfunctioned.
Action: Check that the DOSIMETER operates correctly.
Cause 2: The exposure on the PLATE is not correct during calibration.
Action: Do the calibration with another PLATE.
Cause 3: The X-RAY TUBE malfunctioned.
Action: Expose the PLATE using an X-RAY TUBE you did not use before.
Cause 4: The “Imaging System” did not auto zero.
Action: Do the checkout for:
• PMT/DAS BOARD A5.
• GALVO BOARD A4.
16016 - Malfunctioning PMT

Description: A PMT does not match the requirements of the diagnostic tests.
16019 - Calibration could not find offset, rotate GALVO counterclockwise

Cause: The calibration could not locate the “Offset.”
Action: Rotate the GALVO counterclockwise.
16020 - Calibration could not find offset, rotate GALVO clockwise

Cause: The calibration could not locate the “Offset.”
Action: Rotate the GALVO clockwise.
26AUG04
DG4826-1 16021 - Malfunctioning PMT1: Gain out of range
Page
92 of 206 Description: For a given high voltage, the low gain of PMT1 might prevent it from
reaching the correct signal level.
Action: Do the adjustment:
• FOLD MIRROR
• GALVO BOARD
Cause 3: The PMT malfunctioned.
Action: Install a new PMT.
16022 - Malfunctioning PMT2: Gain out of range

Description: For a given high voltage, the low gain of PMT 2 might prevent it from
reaching the correct signal level.
Action: Do the adjustment:
• FOLD MIRROR
• GALVO BOARD
Cause 3: The PMT malfunctioned.
Action: Install a new PMT.
26AUG04
DG4826-1 UPPER CONTROL
Page
93 of 206 18001 - SIZE CHANGER: error
Description: The STEPPER MOTOR exceeded the time allowed to move.
Cause: The SIZE CHANGER HOME SENSOR malfunctioned.
Action: a. Check the CABLES and CONNECTORS to the SIZE CHANGER HOME
SENSOR.
b. Replace the SIZE CHANGER HOME SENSOR.
Cause: Size .
18002 - UPPER CONTROL AY: timeout error

Description: The UPPER CONTROL AY exceeded the time allowed to move.
18007 - UPPER CONTROL AY: Wrong command error

18008 - UPPER CONTROL AY: Move error

Cause: The UPPER CONTROL MOTION MECHANISM malfunctioned.
Action: Check the error logs for the cause of the malfunction. See Checking the Error
Logs.
26AUG04
DG4826-1 18010 - Invalid STEPPER MOTOR error
Page
94 of 206 Description: The command to move the STEPPER MOTOR is not within the limits of
the MOTOR in the UPPER CONTROL AY.
18011 - STEPPER MOTOR did not clear HOME SENSOR

Cause 1: The SLOT –8 SENSOR S22 is actuated when it should be open.
Action: Check the SLOT –8 SENSOR S22.
Cause 2: The SLOT 0 SENSOR S20 is actuated when it should be open.
Action: Check the SLOT 0 SENSOR S20.
Cause 3: The CASSETTE PRESENT SENSOR S19 is actuated when it should be open.
Action: Check the CASSETTE PRESENT SENSOR S19.
18012 - Failure to do the setup of the SENSOR INTERRUPT

18014 - STEPPER MOTOR: jog timeout error

18013 - Invalid DC MOTOR INTERRUPT

Description: The command to move the DC MOTOR is not within the limits of the
MOTORS in the UPPER CONTROL AY.
26AUG04
DG4826-1 18015 - Failure to advance CASSETTE
Page
95 of 206 Cause 1: The CASSETTE was removed.
Action: Insert the CASSETTE again.
Cause 2: The LOAD SENSORS 1 - 8 did not detect the CASSETTE.
Action: 1. Check the LOAD SENSORS 1 - 8.
2. Check the test points on the TOP SENSOR BOARD A11.
18016 - No CASSETTES to advance

Description: The UPPER CONTROL AY received a command to advance a
CASSETTE but the LOAD STATION SENSORS indicate that no
CASSETTES are available.
Cause: No CASSETTES are detected in SLOTS 1 - 8.
Action: 1. Insert a CASSETTE.
2. Check the SLOT SENSORS 1 - 8.
3. Check the test points for the TOP SENSOR BOARD A11.
18017 - Cannot advance because the CASSETTE is in SLOT –8

Cause: The CASSETTE is in SLOT –8.
Action: 1. Remove the CASSETTE.
2. Check the SENSOR SLOT –8.
26AUG04
DG4826-1 18018 - MAIN BELT: Home position failure
Page
96 of 206 Description: The MAIN BELT STEPPER MOTOR did not move to the home position.
Cause 1: The MAIN BELT SENSOR S21 malfunctioned.
Action: Check the MAIN BELT SENSOR S21.
Cause 2: The MAIN BELT is not correctly aligned.
Action: Check the alignment of the COG BELTS.
Cause 3: The STEPPER MOTOR DRIVER BOARD A12 malfunctioned.
Action: Do the checkout for the STEPPER MOTOR DRIVER BOARD A12.
18019 - LOAD BAR: Home position failure

Description: The LOAD BAR STEPPER MOTOR did not move to the home position.
Cause 1: Cannot determine the home position of the LOAD BAR.
Action: Check the adjustment of the LOAD BARS.
Cause 2: The STEPPER DRIVER BOARD 13 malfunctioned.
18020 - UNLOAD BAR: Home position failure

Description: The UNLOAD BAR did not move to the home position.
Cause 1: Cannot determine the UNLOAD BAR home position.
Action: Check the adjustment of the UNLOAD BARS.
26AUG04
DG4826-1 18024 - ALIGNMENT CAM: Clear timeout error
Page
97 of 206 Description: The ALIGNMENT CAM did not move to the CLEAR POSITION in the
correct time.
Cause 1: A mechanical bind occurred.
Action: Check the adjustment of the ALIGNMENT CAMS. See ALIGNMENT CAMS /
BELTS.
Cause 2: The ALIGNMENT CAM CLEAR SENSOR malfunctioned.
Action: Check the ALIGNMENT CAM CLEAR SENSOR. See ALIGNMENT CAMS /
BELTS.
Cause 3: The DC ALIGNMENT CAM MOTOR M5 malfunctioned.
Action: 1. Check the CONNECTORS J1/P1.
18025 - ALIGNMENT CAM: Engage timeout error

Description: The ALIGNMENT CAM did not move to the ENGAGE POSITION in the
available time.
Action: Check the adjustment of the ALIGNMENT CAMS. See ALIGNMENT CAMS /
BELTS.
Cause 2: The ALIGNMENT CAM ENGAGE SENSOR malfunctioned.
Action: Check the ALIGNMENT CAM ENGAGE SENSOR. See ALIGNMENT CAMS /
BELTS.
Cause 3: The DC ALIGNMENT CAM MOTOR M5 malfunctioned.
Action: 1. Check the CONNECTORS J1/P1.
26AUG04
DG4826-1 18026 - ELEVATOR: Up timeout error
Page
98 of 206 Description: The ELEVATOR did not move to the up position in the available time.
Cause 1: The UPPER ELEVATOR SENSOR S12 malfunctioned.
Action: Check the UPPER ELEVATOR SENSOR S12.
Cause 4: The DC MOTOR malfunctioned.
Action: Check the CABLE to the DC MOTOR.
18027 - ELEVATOR down timeout error

Description: The ELEVATOR did not move to the down position in the available time.
Cause 1: The LOWER ELEVATOR SENSOR S11 malfunctioned.
Action: Check the LOWER ELEVATOR SENSOR S11.
Cause 3: A mechanical bind occurred in the ELEVATOR.
Cause 4: The DC MOTOR in the ELEVATOR malfunctioned.
Action: Check the connections to the DC MOTOR.
26AUG04
DG4826-1 18028 - Advanced 25 SLOTS but no CASSETTE in SLOT 1
Page
99 of 206 Description: The SLOT SENSORS indicate that a CASSETTE is available, but after
advancing 25 SLOTS, no CASSETTE is detected in SLOT 1.
Cause: The LOAD STATION SENSORS malfunctioned.
Action: 1. Check the SLOT SENSORS 1 - 8.
18029 - No CASSETTE in SLOT 1 to load

Description: The CASSETTE was removed from SLOT 1 before it could be
processed.
Cause: The SLOT 1 SENSOR did not detect a CASSETTE.
Action: Check the SLOT 1 SENSOR.
18030 - MAIN BELT: Home position failure

Description: The MAIN BELT did not move to the home position because SLOT 0 is
blocked.
Cause: The SLOT 0 SENSOR S20 malfunctioned.
18031 - MAIN BELT: Movement timeout error

Description: The MAIN BELT STEPPER MOTOR did not move in the available time.
26AUG04
DG4826-1 18032 - MAIN BELT: Move error, OC expired before SENSOR actuated
Page
100 of 206 Description: The clock pulses of the MAIN BELT STEPPER stopped before actuating
the SENSOR.
Cause 1: Binds prevented the COG BELT from moving.
Action: Check the adjustment of the COG BELTS.
Cause 2: The MAIN BELT MOVEMENT SENSOR S21 malfunctioned.
Action: Check the MAIN BELT MOVEMENT SENSOR S21.
18033 - LOAD BAR: Movement timeout error

Description: The LOAD BAR STEPPER MOTOR did not move in the available time.
18034 - LOAD BAR: Move error, OC stopped before SENSOR actuated

Description: The clock pulses of the LOAD BAR STEPPER stopped before actuating
the SENSOR.
Cause 1: Cannot determine the home position of the LOAD BAR.
Action: Check the adjustment of theLOAD BARS.
Cause 2: The STEPPER DRIVER BOARD A13 malfunctioned.
26AUG04
DG4826-1 18035 - UNLOAD BAR: Movement timeout error
Page
101 of 206 Description: The UNLOAD BAR STEPPER MOTOR did not complete the move in the
available time.
18036 - UNLOAD BAR: Move error, OC stopped before SENSOR actuated

Description: The clock pulses of the UNLOAD BAR STEPPER MOTOR stopped
before actuating the SENSOR.
Cause 1: Cannot determine the position of the UNLOAD BAR SENSORS.
Action: Check the adjustment of the UNLOAD BARS.
Cause 2: The STEPPER DRIVER BOARD A13 malfunctioned.
18037 - STEPPER MOTOR: Movement timeout

26AUG04
DG4826-1 18038 - The STEPPER CLOCK pulses completed before actuating the
Page
102 of 206
SENSOR
Description: The clock pulses of the STEPPER MOTOR completed before actuating
the SENSOR.
Cause: A malfunction of one of the 4 STEPPER MOTORS:
• MAIN BELT
• LOAD BAR
• UNLOAD BAR
• SIZE CHANGER
Action: Check the error log for more information. See Checking the Error Logs.
18039 - ELEVATOR: Down timeout because the CAM is not in the home
position
Cause: The CAM malfunctioned.
Action: 1. Open and close the FRONT DOOR.
2. Check the CAM SENSOR BOARD A8.
3. Check the CONNECTOR P13/J13.
4. Adjust the CAM.
18040 - Cannot advance CASSETTE because the CASSETTE PRESENT

SENSOR S19 is blocked
Cause: The CASSETTE PRESENT SENSOR S19 malfunctioned.
Action: Install a new CASSETTE PRESENT SENSOR S19.
26AUG04
DG4826-1 18041 - Failure of the SLOT 1 SENSOR, SLOT 0 detects CASSETTE after
Page
103 of 206
advance
Cause 1: The SLOT 1 SENSOR malfunctioned.
Cause 2: The TOP SENSOR BOARD A11 malfunctioned.
Action: 1. Check the test points for the TOP SENSOR BOARD A11.
2. Install a new TOP SENSOR BOARD A11.
18042 - No CASSETTE detected in SLOT 0 after ELEVATOR moved up

Cause: The ELEVATOR CUP does not correctly hold the CASSETTE.
Action: Check the adjustment for the SLED CAM FOLLOWER.
18043 - No CASSETTE detected on EXTRACTION BAR after ELEVATOR

moved down
Cause 1: The CASSETTE PRESENT SENSOR S19 malfunctioned.
18044 - Received an unexpected semaphore ID from KS_waitm()

Description: The UPPER CONTROL received a signal that was not correct.
26AUG04
DG4826-1 18045 - ELEVATOR cannot move because CASSETTE detected in SLOT 0.
Page
104 of 206 Cause: A CASSETTE is detected in SLOT 0.
Action: 1. Remove the CASSETTE from SLOT 0.
2. Check the status of the SLOT 0 SENSOR S20 in the diagnostics.
3. Check the SLOT 0 SENSOR S20.
18046 - Failure to engage LOAD BAR because SLOT 1 is blocked

Cause: The SLOT 1 SENSOR malfunctioned.
18048 - Failure to setup STEPPER for a profile move

Description: The CR 950 SYSTEM did not send a signal to the STEPPER MOTORS
to move. The SENSORS for the LOAD/UNLOAD STATION did not detect
a CASSETTE or did not provide an interrupt for the SENSOR.
18049 - Advance CASSETTE stopped by operator

Action: None.
18050 - ELEVATOR MOTOR: PTC FUSE is open

Description: The ELEVATOR MOTOR was using more current than allowed by the
PTC FUSE.
Cause 1: The ELEVATOR UP/DOWN SENSORS malfunctioned.
Action: Check the ELEVATOR UP/DOWN SENSORS.
Action: Check the alignment of the MAIN BELT.
26AUG04
DG4826-1 18051 - ALIGNMENT CAM CLEAR SENSOR interrupt occurred but CLEAR
Page
105 of 206
SENSOR not blocked
Cause 1: The CAM CLEAR SENSOR malfunctioned.
Action: Check the CAM CLEAR SENSOR.
Cause 2: The ALIGNMENT CAM SENSOR malfunctioned.
Action: Check the alignment of the CAMS.
18052 - ALIGNMENT CAM ENGAGE SENSOR interrupt occurred but

ENGAGE SENSOR not blocked
Cause 1: The CAM ENGAGE SENSOR malfunctioned.
Action: Check the CAM ENGAGE SENSOR.
Cause 2: The ALIGNMENT CAM SENSOR malfunctioned.
Action: Check the alignment of the CAMS.
18053 - An interrupt occurred at the ELEVATOR UP SENSOR S12 but the

SENSOR is not blocked
Cause 1: The ELEVATOR UP SENSOR S12 malfunctioned.
Action: Check the ELEVATOR UP SENSOR S12.
Cause 2: The ELEVATOR ALIGNMENT SENSOR malfunctioned.
18054 - An interrupt occurred at the ELEVATOR DOWN SENSOR S11 but

the SENSOR is not blocked
Cause 1: The ELEVATOR DOWN SENSOR S11 malfunctioned.
Action: Check the ELEVATOR DOWN SENSOR S11.
Cause 2: The ELEVATOR ALIGNMENT SENSOR malfunctioned.
26AUG04
DG4826-1 18055 - Could not engage the LOAD/UNLOAD BAR because the CASSETTE
Page
106 of 206 PRESENT SENSOR S19 is blocked
Cause: The CASSETTE PRESENT SENSOR S19 malfunctioned.
18056 - The LOAD/UNLOAD BAR move did not actuate the necessary
SENSOR(S)
Cause: The LOAD/UNLOAD BAR is not aligned correctly.
Action: Check the error logs for more information. Use Checking the Error Logs.
18058 - LOAD BAR did not move to the LOAD BAR HOME SENSOR S16
Cause: The LOAD BAR is not aligned correctly.
Action: Check the alignment of the LOAD BARS.
18059 - LOAD BAR did not complete its move to the LOAD BAR ENGAGED
SENSOR S14
Cause: The LOAD BAR is not aligned correctly.
Action: Check the alignment of the LOAD BARS.
18060 - UNLOAD BAR did not complete its move to the UNLOAD BAR
HOME SENSOR S15
Cause: The UNLOAD BAR is not aligned correctly.
Action: Check the alignment of the UNLOAD BARS.
18061 - UNLOAD BAR did not complete its move to the UNLOAD BAR
ENGAGED SENSOR S13
Cause: The UNLOAD BAR is not aligned correctly.
Action: Check the alignment of the UNLOAD BARS.
26AUG04
DG4826-1 18063 - CASSETTE was not detected correctly
Page
107 of 206 Description: The CR 950 SYSTEM has CASSETTES in SLOTS that are not correct.
Action: Do the instructions on the TOUCH SCREEN.
18064 - CASSETTE was not detected correctly

Description: The CR 950 SYSTEM has CASSETTES in SLOT 0 and SLOT 1.
Action: 1. Remove the CASSETTES in SLOTS 0 and 1.
2. Scan the CASSETTES again.
18065 - The SIZE CHANGER did not move to the SIZE CHANGER HOME
SENSOR
Cause 1: The SIZE CHANGER is not aligned correctly.
Action: Check the alignment of the SIZE CHANGER HOME POSITION SWITCH.
Cause 2: The SIZE CHANGER HOME SENSOR S25 malfunctioned.
Action: Check the SIZE CHANGER HOME SENSOR S25.
Cause 4: The SIZE CHANGER STEPPER MOTOR malfunctioned.
Action: Check the SIZE CHANGER STEPPER MOTOR.
26AUG04
DG4826-1 18068 - The SIZE CHANGER did not move to the SIZE CHANGER HOME
Page
108 of 206
SENSOR
Cause 1: The SIZE CHANGER is not aligned correctly.
Action: Check the alignment of theSIZE CHANGER HOME POSITION SWITCH.
Cause 2: The SIZE CHANGER HOME SENSOR S25 malfunctioned.
Action: Check the SIZE CHANGER HOME SENSOR S25.
Cause 4: The SIZE CHANGER STEPPER MOTOR malfunctioned.
Action: Check the SIZE CHANGER STEPPER MOTOR.
“Self Test” for the MASTER CENTRAL PROCESSING UNIT

19001 - Check GALVO COMMUNICATIONS CABLE
Cause: Communications problems in the GALVO AY.
Action: Check the GALVO COMMUNICATION CABLE.
19002 - Check PMT BOARD CABLE and power

Action: Check:
• CABLE to the PMT/DAS BOARD A5
• power to the PMT/DAS BOARD A5
19003 - Check the power to the GALVO BOARD

Cause: No power to the GALVO BOARD A4.
Action: Check the power to the GALVO BOARD A4.
26AUG04
DG4826-1 19004 - GALVO AGC reference is too high. Suggest check if GALVO
Page
109 of 206
connected and/or adjust AGC
Cause: The reference voltage for the GALVO AGC is too high.
Action: Check:
• connection to the GALVO BOARD A4
• signal for the R2 AGC is correctly adjusted
• connections at the GALVO AY
19005 - Check the GALVO reference (too low)

Cause: The reference voltage for the GALVO AGC is too low.
Action: Check that the R2 AGC signal is correctly adjusted.
19006 - Memory self test failed. Replace the MCPU BOARD

19009 - The LASER diode off power is too high

A4 malfunctioned.
26AUG04
DG4826-1 19010 - The LASER diode on power is too low
Page
110 of 206 Cause 1: The GALVO BOARD A4 malfunctioned.
A4 malfunctioned.
19011 - PMT BOARD ramp test failed

Action: 1. Check the CABLE between the PMT BOARD and the DAS BOARD.
2. Do:
• checkout for the PMT/DAS BOARD A5
• System Self Tests
26AUG04
DG4826-1 MOTION SYSTEM CONTROL BOARD A1
Page
111 of 206 22000 - MSC BOARD A1: Fatal Software Error
Description: Failure of the checksum for the boot software. A new BOOTSTRAP
PROM must be installed.
22001 - MSC BOARD A1: Memory did not erase during Download
Description: At the start of downloading to the MOTION SYSTEM CONTROL BOARD
A1, the flash memory was erased.
Cause: The software did not download.
Action: 1. Download the software again.
3. If the error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22002 - MSC BOARD A1: Error during download of MSC Software

Description: A program failure occurred during downloading of the software to the
26AUG04
DG4826-1 22003 - MSC BOARD A1: A checksum error occurred in the Main
Page
112 of 206 Application
Description: A checksum error occurred in the software of the MOTION SYSTEM
CONTROL BOARD A1. The MOTION SYSTEM CONTROL BOARD A1
remains in the BOOTSTRAP PROGRAM waiting for the software to
download.
22004 - MSC BOARD A1: The test of the RAM had a failure
Description: A failure occurred during the test of the RAM on the MOTION SYSTEM
CONTROL BOARD A1.

Description: The boot of the MOTION SYSTEM CONTROL received a signal that is
not correct during the downloading of the software to the MOTION
SYSTEM CONTROL BOARD A1.
26AUG04
DG4826-1 22006 - MSC BOARD A1: Error during download of MSC Software
Page
113 of 206 Description: The receive buffer of the boot program received excessive data.


Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1
started to send a message on an RS-232 channel that is not correct.
26AUG04
Page
114 of 206 Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1
received a signal that is not correct.

Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1
received a command that is not correct.
Cause 1: The software did not download.
Cause 3: Communications did not occur between:
Action: Check the RS-232 communications between:
26AUG04
Page
115 of 206 Description: The MOTION SYSTEM CONTROL BOARD A1 received a message
before the preceding message was completed.
Cause 1: The software did not download.
Cause 3: Communications did not occur between:
Action: Check the RS-232 communications between:
29001 - 30033 - MSC BOARD A1: Software malfunctioned

Error Code Description

29001 - 29006 System error for the RTXC. The communications data queue is full and
cannot receive messages. This error should not occur during normal
operation.
29007 System error for the RTXC. This error should not occur during normal
operation.
29008 System error for the MOTION SYSTEM CONTROL. This error should not
occur during normal operation.
30002 The DUPLEX CAM did not make a necessary motion.
26AUG04
DG4826-1 Error Code Description
Page
116 of 206 30003 The MOTION SYSTEM CONTROL BOARD A1 received a command from
the MASTER CENTRAL PROCESSING UNIT BOARD A2 that was not
correct.
30004 The DUPLEX CAM did not execute the CAM HOME operation.
30005 The DUPLEX CAM did not execute the CAM PINCH CASSETTE operation.
30006 The DUPLEX CAM did not execute the CAM UNLATCH CASSETTE
operation.
30007 The DUPLEX CAM did not execute the “CAM LATCH CASSETTE operation.
30008 The DUPLEX CAM did not execute the CAM UNPINCH CASSETTE
operation.
30009 The DUPLEX CAM did not execute the CAM JOG operation.
30011 The DRIVE ROLLERS did not execute the necessary motion.
30012 A command that was not correct was sent to the DRIVE ROLLER.
30013 The SLOW SCAN AY detected a signal that was not correct.
30014 An operation of DRIVE ROLLER did not complete in the time allowed.
30015 A status of the SENSOR that was not correct was detected by the software
during operation of the DRIVE ROLLER.
30016 The operation of the EJECT CASSETTE did not complete in the time
allowed.
30017 The software determined that the CASSETTE ENTRY SENSOR S1
malfunctioned.
30018 The software determined that the CASSETTE REAR SENSOR S3
malfunctioned.
30019 The software determined that the CASSETTE LOAD SENSOR S2
malfunctioned.
30020 The PLATE HANDLER determined that a motion error of the SLOW SCAN
AY occurred.
30021 The operation of the ERASE did not occur.
30022 The DUPLEX CAM did not move to the PINCH position in the time allowed.
26AUG04
DG4826-1 Error Code Description
Page
117 of 206 30023 The DRIVE ROLLERS did not execute the operation of LOAD in the time
allowed.
30024 The DUPLEX CAM did not move to UNLATCH position in the time allowed.
30025 The DUPLEX CAM did not move to LATCH position in the time allowed.
30026 The DRIVE ROLLERS did not execute the UNLOAD operation in the time
allowed.
30027 The DUPLEX CAM did not move to UNPINCH position in the time allowed.
30028 The PLATE HANDLER did not execute the operation of LOAD PLATE in the
time allowed.
30029 The PLATE HANDLER did not execute the operation of SCAN PLATE in the
time allowed.
30030 The PLATE HANDLER did not execute the EJECT PLATE operation in the
time allowed.
30031 The DUPLEX CAM did not execute the MOVE TO HOME operation.
30032 The PLATE HANDLER did not execute the HOME SLOW SCAN operation in
the time allowed.
30033 The DUPLEX CAM did not execute the MOVE TO HOME operation in the
time allowed.
26AUG04
DG4826-1 30039 - Cannot advance CASSETTE because SLOT 0 is blocked
Page
118 of 206 Cause 1: A CASSETTE is detected in SLOT 0.
Action: Remove the CASSETTE from SLOT 0.
Cause 2: The SLOT 0 SENSOR S20 malfunctioned.
30040 - The DEAD STOP was pressed while the CASSETTE was advancing
Cause 1: The SLOT SENSORS 1 - 8 malfunctioned.
Action: 1. Check the SLOT SENSORS 1 - 8.
Cause 2: The DEAD STOP INTERLOCK S24 malfunctioned.
Action: Check the DEAD STOP INTERLOCK S24.
Cause 3: The INTERLOCK CONNECTOR P/J6 malfunctioned.
Action: Check that the INTERLOCK CONNECTOR P/J6 is correctly seated.
26AUG04
DG4826-1 32001 - Communications malfunctioned between MCPU and SSC BOARDS
Page
119 of 206 Description: A message from the MASTER CENTRAL PROCESSING UNIT BOARD
A2 did not complete before another message was received.
BOARD A7.
32002 - MSC BOARD A1: Internal Communications Error

Description: A malfunction occurred with the RS-232 communications on the MOTION
32003 - MSC BOARD A1: Internal Communications Error

Description: A malfunction occurred with the RS-232 communications on the MOTION
26AUG04
DG4826-1 32004 - Communications Error between MCPU and SSC BOARDS
Page
120 of 206 Description: A message was sent to the SLOW SCAN CONTROLLER BOARD A6
and a response was not received within 3 seconds.
BOARD A7.
32005 - Communications Error between MCPU and SSC BOARDS

Description: The SLOW SCAN CONTROLLER BOARD A6 did not return a correct
response to a command from the MOTION SYSTEM CONTROL BOARD
A1. The command is sent again.
BOARD A7.
26AUG04
DG4826-1 Shutdown Management
Page
121 of 206 47001 - Communications to MCPU BD did not occur during Shutdown
Cause 1: The network did not format correctly.
Action: Check the configuration of the Windows 2000.
Cause 2: Communication failure of the TCP/IP.
Action: Check the NETWORK CABLE between the MASTER CENTRAL PROCESSING
UNIT BOARD A2 and the Windows 2000.
Cause 3: The software for the MASTER CENTRAL PROCESSING UNIT BOARD A2
malfunctioned.
Action: Load the software for the MASTER CENTRAL PROCESSING UNIT BOARD A2
again. See Downloading Software to the BOARDS.
47002 - Internal communications failure

Cause: Internal communication error between BOARDS.
Action: 1. Check the communications between the computer and the MASTER CENTRAL
PROCESSING UNIT BOARD A2.
2. Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.
3. Check the IP address on the internal network of the computer. See Step 5,
Page 11.
4. Check the software version for all the MASTER CENTRAL PROCESSING
UNIT BOARD A2. See Displaying the Software Versions.
5. Load the software for the MASTER CENTRAL PROCESSING UNIT BOARD
A2 again. See Downloading Software to the BOARDS.
6. Install a new MASTER CENTRAL PROCESSING UNIT BOARD A2.
26AUG04
DG4826-1 47003 - Internal communications failure to UPS1
Page
122 of 206 Cause: Communication error.
Action: 1. Check the UPS RS-232 CABLE to COM3.
2. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47500 - 47504 - Internal communications failure to UPS

Cause: Communication error.
Action: 1. Check the UPS RS-232 CABLE to COM 3.
47510 - 47511 - Internal communications failure to UPS1

47520 - 47522 - Internal communications failure to UPS1

47550 - The BATTERY in UPS1 is too low. A System shutdown will occur in
1 minute
Cause 1: Malfunction of the utility power.
Action: 1. Check the POWER PLUG.
2. Wait for the power to start.
Cause 2: The charge of the BATTERY is 25% or less of the maximum charge.
Action: Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
26AUG04
DG4826-1 47551 - Unable to establish communications with UPS1
Page
123 of 206 Cause 1: Malfunction of the utility power.
Action: 1. Check the POWER PLUG.
2. Wait for the power to start.
Cause 2: The charge of the BATTERY is 25% or less of the maximum charge.
47900 - Display message only. No Log Error.

Description: The CR 950 SYSTEM will de-energize in 2 minutes.
Cause: SYSTEM is de-energizing.
Action: Start the CR 950 SYSTEM.

Description: The UNINTERRUPTED POWER SUPPLY UPS1 detects a utility power
failure condition that did not clear within 20 seconds.
Cause: Malfunction of the utility power.
Action: Check the POWER PLUG.

Description: The UNINTERRUPTED POWER SUPPLY UPS1 detects that the charge
of the BATTERY is low.
Cause: Malfunction of the BATTERY.
26AUG04
DG4826-1 47952 - Display message only. No Log Error.
Page
124 of 206 Description: The UNINTERRUPTED POWER SUPPLY UPS1 has provided
information about a malfunction.
Cause: The UNINTERRUPTED POWER SUPPLY UPS1 malfunctioned.

Description: The utility power was restored.
Cause: The charge of the BATTERY is restored.
Action: None.

Description: The power of the BATTERY is full in the UNINTERRUPTED POWER
SUPPLY UPS1.
Cause: The charge of the BATTERY is restored.
Action: None.

Description: The UNINTERRUPTED POWER SUPPLY UPS1 is no longer in a
“FAULT” mode.
Cause: The FAULT mode has cleared.
Action: None.
26AUG04
DG4826-1 DISK MANAGER
Page
125 of 206 49000 - HARD DISK is full. DISK MANAGER not able to remove images
Description: The DISK MANAGER cannot remove images when starting to reach the
low mark. The disk reached high mark and no images are available to
remove.
Cause: The HARD DRIVE is full.
Action: Check that free space is available on the HARD DRIVE.
49001 - Image Files have been deleted

Description: Image files were deleted. The file name will be connected with the error
code. This message does not indicate an error.
Cause: The image files were deleted.
Action: None.
DICOM
50016 - DICOM - Negotiation Association Failed -%s, missing
implementation UID
Cause: The DICOM file does not have an IMAGE INSTANCE UID. The file is not stored.
Action: None.
26AUG04
DG4826-1 Installation
Page
126 of 206 55100 - Error on the Options Diskette or this is not a valid Options
Diskette
Cause: A DISKETTE that is not an OPTIONS DISKETTE is installed.
Action: Install a new OPTIONS DISKETTE.
55101 - Could not open files on the Options Diskette. Try another Options
Diskette
Cause: The file on the OPTIONS DISKETTE malfunctioned.
55102 - Pentium III identification not enabled on this Pentium III class
machine
Note
This error does not display on a Pentium 4 PROCESSOR.
Cause: The serial number of the Pentium III PROCESSOR is not enabled.
Action: Enable the serial number of the Pentium III PROCESSOR.
26AUG04
DG4826-1 55103 - Could not open files on the Options Diskette
Page
127 of 206 Cause: The file on the OPTIONS DISKETTE malfunctioned.
55104 - Error updating the options on the CR 950 SYSTEM

Cause: The database malfunctioned.
Action: 1. Run “C:\Services\AddOnInit.exe”.
2. Install the OPTIONS DISKETTE again.
55105 - Could not allocate essential memory

Cause: The memory was too low.
Action: 1. Do a shutdown of the CR 950 SYSTEM.
2. De-energize the CR 950 SYSTEM.
55106 - The Options on this diskette are already enabled on this system
Cause: The options are available for use.
Action: None.
55107 - This Options Diskette has been used on another device

Description: The OPTIONS DISKETTE was used on another CR 950 SYSTEM before
now.
Cause: The OPTIONS DISKETTE can be used for only one CR 950 SYSTEM.
Action: Use the correct OPTIONS DISKETTE.
26AUG04
DG4826-1 55109 - Error occurred while trying to update the Options on the UNIT
Page
128 of 206 Cause: The correct configuration for this CR 950 SYSTEM was not provided.
55110 - Could not determine what product we are running on

Cause: The correct configuration for this CR 950 SYSTEM was not provided.
55111 - The Options Diskette is not valid for this product

Cause: The OPTIONS DISKETTE is not correct for the CR 950 SYSTEM
Action: 1. Obtain the correct OPTIONS DISKETTE.
55112 - Error obtaining Adapter Name on Pentium 4 class machine

Note
This error does not display on a Pentium III PROCESSOR.
26AUG04
DG4826-1 55113 - Error obtaining MAC address for card name specified in
Page
129 of 206 AdapterName in General Equipment on Pentium 4 class machine
Note
This error does not display on a Pentium III PROCESSOR.
DIAGNOSTICS Troubleshooting
26AUG04
DG4826-1
Page
Section 3: Troubleshooting
130 of 206
Initialization Errors
“Power-On-Self Test” (POST) Errors
Important
• An error occurs if the CR 950 SYSTEM energizes, but does not display the main menu.
• In normal operation, the computer in the CR 950 SYSTEM emits one beep after
energizing and initializing.
• The computer emits more than one beep when a malfunction occurs.
• If the TOUCHSCREEN displays a POST error or a beep occurs, see the “Troubleshooting
Section” of the Owner’s Manual for the IBM COMPUTER.
1 Listen to the beeps when the computer energizes.

2 Use Table 9 to diagnose the error.
Table 9 Beep Codes

Beep Code Malfunction
1-2 Failure of the video ROM
1-1-3 Write/read test failure of the CMOS
1-2-2-3 Checksum failure of the BIOS ROM
1-2-1 Failure of the PROGRAMMABLE INTERVAL TIMER
1-2-2 Failure to initialize the DMA
1-2-3 Write/read test failure of the DMA PAGE REGISTER
1-2-4 “Refresh verification” failure of the RAM
1-3-3-1 Failure of the “First 64K RAM” test
1-3-2 Failure of the “First 64K RAM parity” test
2-2-3-1 Failure of the “Interrupt vector loading” test
2-1-1 Failure of the “Secondary DMA Register” test, or test “In progress”
26AUG04
DG4826-1 Beep Code Malfunction
Page
131 of 206 2-1-2 Failure of the “Primary DMA Register” test, or test “In progress”
2-1-3 Failure of the “Primary interrupt mask register” test
2-1-4 Failure of the “Secondary interrupt mask register” test
2-2-1 Failure of the “Interrupt vector loading” test
1-3-1-3 Failure of the test for the KEYBOARD CONTROLLER
2-2-3 Power failure of the CMOS and checksum failure
2-2-4 Failure of the CMOS
2-3-1 Failure of the initialization of the screen
2-3-2 Failure of the “Screen Memory” test, or test “In progress”
2-3-3 Failure of the “Screen Retrace” test, or test “In progress”
All other series of Failure of the system BOARD. Install a new CPU.
beeps
1 long beep Failure of the system BOARD. Install a new CPU
Series of short Failure of the system BOARD. Install a new CPU.
beeps
Software Loading Errors

If the software for the Windows 2000 OPERATING SYSTEM does not load:
1 Check:
• MOUSE is connected
• KEYBOARD is connected
2 Install a new HARD DISK.
Software Errors of the CR 950 SYSTEM

If the application software for the CR 950 SYSTEM does not load, install the application
software again.
26AUG04
DG4826-1 Dark TOUCH SCREEN
Page
132 of 206 1 Check:
• power to the host computer
• POWER SUPPLY PS1
Image Quality
For image quality problems, see the CD for the “Kodak DirectView CR SYSTEMS Artifact
Database”.
DIAGNOSTICS Checkout Procedures
26AUG04
DG4826-1
Page
Section 4: Checkout Procedures
133 of 206
CASSETTE HANDLING AY
DUPLEX CAM
1 On the “System Service Diagnostic” screen, touch [CAM Position Actuation].
26AUG04
DG4826-1 2 If the DUPLEX CAM does not move, check the CAM MOTOR M1.
Page
134 of 206 3 Rotate the DUPLEX CAM by touching each of the following:
a. [HOME CAM]
b. [UNPINCH POSITION]
c. [HOOKS UP POSITION]
d. [PINCH POSITION]
e. [LATCH POSITION]
f. [UNLATCH POSITION]
4 Check that the position of the DUPLEX CAM matches the table for each BUTTON:
EXTRACTION BAR HOOKS on the

Checkout CAM SENSORS S10 and S11
SENSOR S9 EXTRACTION BAR
BUTTON Position S9 LED DS28 Position S10 LED S26 S11 LED DS27
[HOME Home X Illuminated Up X Illuminated X Illuminated
CAM]
[UNPINCH Home X Illuminated Down X Illuminated X Illuminated
POSITION]
[HOOKS Home X Illuminated Up X Illuminated Not
UP illuminated
POSITION]
[PINCH Home X Illuminated Down X Illuminated Not
POSITION] illuminated
[LATCH Home X Illuminated Down Not X Illuminated
POSITION] illuminated
[UNLATCH] Home X Illuminated Down Not Not
illuminated illuminated
26AUG04
DG4826-1 5 If the HOOKS on the EXTRACTION
Page
135 of 206 BAR are not in the correct position, do
the checkout for the HOOKS on the
EXTRACTION BAR.
EXTRACTION BAR 6 If the status of a component does not
match the table, do the corresponding
HOOKS
checkout.
7 Touch [HOME CAM].
H177_3023GCB
H177_3023GC
26AUG04
DG4826-1 CAM MOTOR M1
Page
136 of 206
2 SCREWS
SLED CAM FOLLOWER
SLED
DUPLEX CAM
CAM MOTOR M1
CONNECTOR H196_1802BCA
H196_1802BC
1 Remove:
• 2 SCREWS
• SLED CAM FOLLOWER
2 Manually move the SLED and check for binds.
3 Check the DUPLEX CAM for binds.
4 Check for 24 V DC at the CONNECTOR of the CAM MOTOR M1:
DUPLEX CAM Voltage
Not moving 0 V DC
Moving 24 V DC
5 Check for broken wires to the CAM MOTOR M1.
6 Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
26AUG04
DG4826-1 EXTRACTION BAR SENSOR S9
Page
137 of 206
FRONT
DOOR
Warning
Dangerous Voltage
1 Open the FRONT DOOR to actuate the

INTERLOCK SWITCH S8.
2 Install the INTERLOCK KEY into the
INTERLOCK SWITCH S8.
INTERLOCK
H196_0128ACA
SWITCH S8 H196_0128AC
26AUG04
DG4826-1 3 Check:
Page
138 of 206 EXTRACTION BAR • SLOW SCAN AY moves:
SENSOR S9
– down for 3 seconds
– up to the home position
EXTRACTION BAR
• EXTRACTION BAR HOME
POSITION
SENSOR
S9 FLAG • condition of:
– EXTRACTION BAR SENSOR S9
– SENSOR S9 FLAG
SLOW SCAN AY
H177_3023GCC
H177_3023GC
4 Measure the voltage at the EXTRACTION BAR SENSOR S9:

MULTIMETER EXTRACTION BAR SENSOR
Status LED DS28
Negative Positive S9
Green wire White wire Blocked 5 V DC Illuminated
Not Blocked < 0.5 V DC Not illuminated
5 If the voltage is not correct, check the condition of the HARNESS for the CASSETTE
HANDLING AY.
6 Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
26AUG04
DG4826-1 HOOKS on the EXTRACTION BAR
Page
139 of 206 1 Do the adjustment for the
EXTRACTION BAR HOME POSITION.
2 Check that the HOOKS extend from the
EXTRACTION BAR when you press
down on the HOOK YOKE AY.
HOOK YOKE AY
3 If you cannot press down on the HOOK
YOKE AY, check:
• HOOKS on the EXTRACTION BAR
BEARING are not bent
• LEVER for binds
EXTRACTION BAR
HOOKS
• BEARING for binds
4 If the HOOKS do not appear when you
press down, check:
• HOOKS on the EXTRACTION BAR
are not bent
• LEVER for binds
LEVER
H177_3025GCB
H177_3025GC
26AUG04
DG4826-1 CAM SENSORS S10 and S11
Page
140 of 206 DUPLEX CAM ENCODER
BOARD A8
SENSOR S11
SENSOR S10
DUPLEX CAM
H194_1033ACA
H194_1033AC
1 Check the condition of:

• SENSOR S10
• SENSOR S11
2 Measure the voltage at SENSOR S10:
MULTIMETER Status of
Measurement LED DS26
Negative Positive SENSOR S10
S10-5 S10-3 Blocked 5 V DC Illuminated
3 If either measurement is not correct, check the HARNESS P2/J2.
4 Measure the voltage at SENSOR S11:
MULTIMETER Status of
Measurement LED DS27
Negative Positive SENSOR S11
S11-5 S11-1 Blocked 5 V DC Illuminated
5 If either measurement is not correct, check the HARNESS P2/J2.
26AUG04
DG4826-1 6 Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
Page
141 of 206 7 Check:
• condition of the DUPLEX CAM ENCODER
• DUPLEX CAM is not loose
8 Do the checkout for the CAM MOTOR M1.
26AUG04
DG4826-1 BOARDS
Page
142 of 206 MOTION SYSTEM CONTROL BOARD A1
MOTION SYSTEM
SWITCH S1 CONTROL BOARD A1
LED DS25
HEARTBEAT LED DS17 H196_1803BCA

CONNECTOR P2 H196_1803BC
Important
• The MOTION SYSTEM CONTROL BOARD A1 controls most of the electrical and
mechanical functions of the CR 950 SYSTEM.
• The MOTION SYSTEM CONTROL BOARD A1 changes the +24 V DC to +5 V DC and
+12 V DC.
• SWITCH S1:
– S1-A: “Off”
– S1-B: “Off”
– S1-C: “Off”
– S1-D: “On” - Actuates the LEDs on the BOARD, “Off” - Normal operation
1 Check that LED DS25 is illuminated.

26AUG04
DG4826-1 2 If the HEARTBEAT LED DS17 is not blinking, check all voltages on the MOTION
Page SYSTEM CONTROL BOARD A1.
143 of 206
3 Start the system again.
4 At the “System Service Diagnostics” screen, touch [Display Software Versions].
5 Check that the newest and correct versions of software are installed.
6 If the CR 950 SYSTEM displays the message “Not Responding” for MSC BOOT/BOARD,
check the CONNECTOR P2 on the MOTION SYSTEM CONTROL BOARD A1.
7 If the connection at the CONNECTOR P2 is correct, download the software to the
8 If you cannot successfully download the software, install a new MOTION SYSTEM
CONTROL BOARD A1.
9 Install the software to the MOTION SYSTEM CONTROL BOARD A1. See Downloading
Software to the BOARDS.
10 Set the SWITCHES on the MOTION SYSTEM CONTROL BOARD A1.
26AUG04
DG4826-1 MASTER CENTRAL PROCESSING UNIT BOARD A2
Page
144 of 206
Important
• The MASTER CENTRAL PROCESSING UNIT BOARD A2 controls the image functions of
the following BOARDS:
– DIGITIZER BOARD A3
– GALVO BOARD A4
– PMT/DAS BOARD A5
• The MASTER CENTRAL PROCESSING UNIT BOARD A2 changes the 24 V DC input to
the following signals:
– 5 V DC
– 3.3 V DC, Analog
– 3.3 V DC, Linear
– 12 V DC
MASTER
CENTRAL
PROCESSING
UNIT
BOARD A2
TP8 TP21
TP5
CONNECTOR
TP4
P5
TP1
TP14
H196_1804BCA
H196_1804BC
26AUG04
DG4826-1 1 Check for the correct voltages on the CONNECTOR P5:
Page
145 of 206 MULTIMETER
Voltage
Ground Positive
+24 V DC P5-3 or P5-4 P5-1 or P5-2
2 If the voltage is not correct, do the checkout for the POWER SUPPLY PS1.
3 Measure the following voltages at the indicated test points.
MULTIMETER
Voltage
Ground Positive
TP5 TP4 +3.3 ± 0.1 V DC, Linear
TP5 TP21 +3.3 ± 0.1 V DC, Analog
TP5 TP1 +5 ± 0.1 V DC
TP5 TP14 +12 ± 0.2 V DC
TP5 TP8 +24 ± 0.5 V DC
4 Do all of the voltages match the table?
Yes No
Continue with Step 5. a. Install a new MASTER CENTRAL
b. Continue with Step 5.
5 Determine if the software version of the MASTER CENTRAL PROCESSING UNIT
BOARD A2 is correct. Use Displaying the Software Versions.
6 If the TOUCH SCREEN displays “Not Responding”, check for problems with the
communications between:
• INTERNAL COMMUNICATIONS NETWORK CARD
7 Download the software to the MASTER CENTRAL PROCESSING UNIT BOARD A2.
8 If you cannot successfully download the software, install a new MASTER CENTRAL
26AUG04
DG4826-1 9 Download the software to the MASTER CENTRAL PROCESSING UNIT BOARD A2. See
Page Downloading Software to the BOARDS.
146 of 206
10 Set the SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD A2.
DIGITIZER BOARD A3
Important
The DIGITIZER BOARD A3:
• receives the image data from the PMT/DAS BOARD A5
• changes the input 24 V DC to 5 V DC
• sends the timing signal to the GALVO BOARD A4
CONNECTOR
P2
TP1
TP2
TP3
DIGITIZER
BOARD A3
H196_1805BCA
H196_1805BC
1 Check for the correct voltages on the CONNECTOR P2:

MULTIMETER
Voltage
Ground Positive
+24 V DC P2-2 P2-1
26AUG04
DG4826-1 2 If the voltage is not correct, do the checkout procedure POWER SUPPLY PS1.
Page
147 of 206 3 Measure the following voltages at the indicated test points.
MULTIMETER
Voltage
Ground Positive
+5 ± 0.1 V DC TP2 TP3
+24 ± 2.5 V DC TP2 TP1
4 If any of the voltages do not match, install a new DIGITIZER BOARD A3.
5 After installing the new DIGITIZER BOARD A3, adjust:
• GALVO ROTATION
• GALVO BOARD
26AUG04
DG4826-1 GALVO BOARD A4
Page
148 of 206
Important
The GALVO BOARD A4:
• sends signals to control the GALVO MOTOR
• changes the 24 V DC to:
– +15 V DC
– +10 V DC
– +5 V DC
• changes –24 to –15 V DC
GALVO BOARD A4
TP1
TP15
TP13
TP6
TP5
H196_1806BCA
H196_1806BC CONNECTOR P2
1 Check for the correct voltages on the CONNECTOR P2:

MULTIMETER
Voltage
Ground Positive
+24 V DC P2-2 P2-1
–24 V DC P2-2 P2-5
26AUG04
DG4826-1 2 If the measurements are not correct, do the checkout for the POWER SUPPLY PS1.
Page
149 of 206
Important
To check the +10 V DC, do the adjustment for the GALVO BOARD A4.
3 Check the voltages at the test points:

MULTIMETER
Voltage
Negative Positive
TP1 TP5 +15 ± 0.25 V DC
TP1 TP6 −15 ± 0.25 V DC
TP1 TP13 +10 ± 0.1 V DC
TP1 TP15 +5 ± 0.1 V DC
4 If any of the voltages do not match the table, install a new GALVO BOARD A4.
5 After installing the new GALVO BOARD A4, adjust:
• GALVO ROTATION
• GALVO BOARD
26AUG04
DG4826-1 PMT/DAS BOARD A5
Page
150 of 206
TP23
TP17 TP22 TP20
TP21
TP14
TP19 TP18 TP16 TP15 TP13
TP12 TP11
TP10 TP9
TP24
TP8 TP26 TP25
TP7
P3
TP6 TP5 TP3 P1 P2

TP4 TP2 TP1
H196_1807HCA
PMT/DAS BOARD A5 H196_1807HC
Important
The PMT/DAS BOARD A5:
• increases the outputs of the PMTs
• routes 5 V DC from the DIGITIZER BOARD A3
26AUG04
DG4826-1 1 Measure the following voltages at the test points:
Page
Voltage
Ground Positive
5 ± 0.2 V DC, Digital TP7 TP8
5 ± 0.1 V DC, Isolated TP11 TP9
5 ± 0.2 V DC, Analog TP10 TP19
12 ± 0.5 V DC TP10 TP18
−12 ± 0.25 V DC TP10 TP17
13.5 ± 0.1 V DC TP10 TP6
−13.5 − 1.5 V DC TP10 TP5
24 ± 2.5 V DC TP1 TP2
5 ± 0.2 V DC, Startup TP1 TP3
2 If any of the voltages do not match, install a new PMT/DAS BOARD.
SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7

1 Do the Slow Scan Current and Velocity Tests.
2 If the tests exceed the recommended output, check for mechanical binds in the SLOW
SCAN AY.
26AUG04
DG4826-1
Page
152 of 206
SLOW SCAN CONTROLLER BOARD A6
TP1
TP2
TP15
TP16
TP14
TP18
COIL
BOARD A7 H196_1808HCA
CONNECTOR J1 CONNECTOR J4 H196_1808HC
Important
To do Step 3, you must:
• install the INTERLOCK KEY, or
• close the FRONT DOOR
26AUG04
DG4826-1 3 Check the voltage on the SLOW SCAN CONTROLLER BOARD A6:
Page
Voltage
Negative Positive
TP1 TP18 +24 V DC
4 If the voltage is not correct, check the INTERLOCK SWITCH S8.
5 Check the voltage on the SLOW SCAN CONTROLLER BOARD A6:
MULTIMETER
Voltage
Negative Positive
TP1 TP2 +5 V DC
6 On the “System Service Diagnostics” screen, touch [Display Software Versions].
7 Check for the correct software versions for the MOTION SYSTEM CONTROL BOARD A1
and the SLOW SCAN CONTROLLER BOARD A6.
8 If the screen displays “Not Responding”, check that the RS-232 communications on the
CABLE A6J5 operate correctly.
9 Download the software to the SLOW SCAN CONTROLLER BOARD A6.
10 If you cannot successfully download the software, install a new SLOW SCAN
11 After you install a new SLOW SCAN CONTROLLER BOARD A6, adjust the Height of the
EXTRACTION BAR. See EXTRACTION BAR HOME POSITION.
12 Install the software to the SLOW SCAN CONTROLLER BOARD A6. See Downloading
Software to the BOARDS.
13 Set the SWITCHES on the SLOW SCAN CONTROLLER BOARD A6.
14 During the time the equipment is energized, disconnect the CONNECTOR J1 from the
SLOW SCAN CONTROLLER BOARD A6.
Note
Disconnecting the CONNECTOR J1 allows you to manually rotate the LEAD SCREW on the
SLOW SCAN AY.
26AUG04
DG4826-1 15 Manually rotate the SLOW SCAN AY and check for the correct voltage measurements at
Page the following test points:
154 of 206
MULTIMETER HALL EFFECT Voltage
Negative Positive SENSOR High Low
TP17 TP14 HALL A 4 - 5 V DC < 1 V DC
TP17 TP16 HALL B 4 - 5 V DC < 1 V DC
TP17 TP15 HALL C 4 - 5 V DC < 1 V DC
16 If a measurement does not match the specification, install a new COIL BOARD A7.
17 Connect the CONNECTOR J1.
18 Check the COILS and FUSES on the COIL BOARD A7.
Important
Do not rotate the SLOW SCAN AY when you measure the following resistances.
19 Disconnect the CABLE from the CONNECTOR J4.

20 Without moving the SLOW SCAN AY, measure the resistance:
Phase PINS on CABLE P4 Ω
A P4-8 P4-12 5-8
B P4-2 P4-16 5-8
C P4-6 P4-18 5-8
21 If a measurement is not correct, install a new COIL BOARD A7.
22 Connect the CONNECTOR J4.
23 After installing a new COIL BOARD A7, do Calibration for the CR 950 SYSTEM.
26AUG04
DG4826-1 STEPPER MOTOR DRIVER BOARD A12
Page
155 of 206
Important
The STEPPER MOTOR DRIVER BOARD A12 drives the MAIN BELT STEPPER MOTOR M7.
CONNECTOR J2 TP2 TP1 VERT ADJ.

BLK RED
J3
TP2 TP1
J1 VERT
ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
J2
+24V GND
J5
1 3
2 4
H196_1810BCA
STEPPER MOTOR DRIVER BOARD A12 H196_1810BC
1 Check for the correct voltage at the CONNECTOR J2.

MULTIMETER
Voltage
Ground Positive
+24 V DC J2-4 J2-2
+5 V DC J2-3 J2-1
26AUG04
DG4826-1 2 Are the voltages correct?
Page
156 of 206 Yes No
Continue with Step 3. a. Do the checkout for the POWER SUPPLY PS1.
b. Do Step 1 again.
c. Do Step 2 again.
d. Continue with Step 3.
3 Check the voltage at the test points.
MULTIMETER
Voltage
Ground Positive
+2.0 ± 0.1 V DC, Digital TP2 TP1
4 If the voltage is not correct, adjust the VERT ADJ.
26AUG04
Page
157 of 206
Important
The STEPPER MOTOR DRIVER BOARD A13 drives the LOAD BAR STEPPER MOTOR M8.

BLK RED
J3
TP2 TP1
J1 VERT
ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
J2
+24V GND
J5
1 3
2 4
H196_1811BCA

MULTIMETER
Voltage
Ground Positive
+24 V DC J2-4 J2-2
+5 V DC J2-3 J2-1
26AUG04
Page
158 of 206 Yes No
b. Do Step 1 again.
c. Do Step 2 again.
3 Measure the voltage at the test point.
MULTIMETER
Voltage
Ground Positive
4 If the measurement is not correct, adjust the VERT ADJ.
26AUG04
Page
159 of 206
Important
The STEPPER MOTOR DRIVER BOARD A14 drives the UNLOAD BAR STEPPER MOTOR
M9.

BLK RED
J3
TP2 TP1
J1 VERT
ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
J2
+24V GND
J5
1 3
2 4
H196_1812BCA

MULTIMETER
Voltage
Ground Positive
+24 V DC J2-4 J2-2
+5 V DC J2-3 J2-1
26AUG04
Page
160 of 206 Yes No
b. Do Step 1 again.
c. Do Step 2 again.
METER Connections
Voltage
Ground Positive
STEPPER MOTOR INTERLOCK BOARD A15
Important
• The STEPPER MOTOR INTERLOCK BOARD A15 disconnects the +24 V DC from the 4
STEPPER MOTOR DRIVER BOARDS A12, A13, A14, and A16 when:
– a CASSETTE moves beyond SLOT -8 and actuates the INTERLOCK
– the DEAD STOP INTERLOCK S24 is actuated
• This BOARD has no adjustment points.
26AUG04
DG4826-1
Page P1
161 of 206
CONNECTOR P1
DS2 K1
K2
DS3
STEPPER MOTOR
INTERLOCK
BOARD A15
1 24V OK
P2
2 DS1
CONNECTOR P3
P3 H196_1814BCA
H196_1814BC
1 Check for the correct voltage at the CONNECTOR P1:

MULTIMETER
Voltage
Ground Positive
+24 V DC P1-12 P1-14
+24 V DC P1-7 P1-6
2 Are the voltages correct?
Yes No
b. Do Step 1 again.
c. Do Step 2 again.
26AUG04
DG4826-1 3 If any of the 4 STEPPER MOTOR DRIVER BOARDS has a malfunction, check for the
Page correct voltage at the CONNECTOR P3:
162 of 206
MULTIMETER
Voltage
Ground Positive
+24 V DC P3-2 P3-1
+24 V DC P3-9 P3-8
4 If the voltage is not correct, install a new STEPPER MOTOR INTERLOCK BOARD A15.
26AUG04
Page
163 of 206
Important
The STEPPER MOTOR DRIVER BOARD A16 drives the SIZE CHANGER STEPPER
MOTOR.

BLK RED
J3
TP2 TP1
J1 VERT
ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
J2
+24V GND
J5
1 3
2 4
H196_1813BCA
1 Check the voltage at the CONNECTOR J2.

MULTIMETER
Voltage
Ground Positive
+24 V DC J2-4 J2-2
+5 V DC J2-3 J2-1
26AUG04
Page
164 of 206 Yes No
b. Do Step 1 again.
c. Do Step 2 again.
METER Connections
Voltage
Ground Positive
+2.0 ± 0.1V DC, digital TP2 TP1
26AUG04
DG4826-1 LASER DRIVER BOARD A17
Page
165 of 206 1 On the “System Service Diagnostic” screen, touch [Laser Power].
2 Touch [THRESHOLD].
3 Check that “Laser Power” is 0 - 5 mW.
4 Touch:
• [LASER ON]
• [READ]
5 Check that the “Laser Power” is 28 - 32 mW.
26AUG04
DG4826-1 6 Is the value correct?
Page
166 of 206 Yes No
Continue with the next test. 1. Touch [SWEEP].
2. Check that the laser beam scans.
3. Check the connections to the LASER
DRIVER BOARD A17.
4. Install a new OPTICAL MODULE.
26AUG04
DG4826-1 Power
Page
167 of 206 POWER SUPPLY PS1
Important
• The POWER SUPPLY PS1 provides the 3 voltages to components of the CR 950
SYSTEM, including the BOARDS and the TOUCH SCREEN.
– 24 V DC: V1
– 12 V DC: V2
– −24 V DC: V3: black wire fastens to the positive TERMINAL to provide negative
voltage
• Do not disconnect the wires of POWER SUPPLY PS1. PS1 must have all the wires
correctly connected to the CR 950 SYSTEM.
• The DC OK LED remains illuminated when the V3− circuit has a short circuit.
26AUG04
DG4826-1
Page DC TERMINAL V3- V3+
168 of 206
V1-
POWER
SUPPLY PS1
V1+ V2-
V2+
NEUTRAL GROUND
AC TERMINAL AC
H194_0039HCA
H194_0039HC DC OK LED AC OK LED
1 Is the AC OK LED illuminated?

Yes No
Continue with Step 2. 1. Check that the UNINTERRUPTED POWER
SUPPLY UPS1 has AC voltage.
4. Check the wires to the AC TERMINAL.
5. Continue with Step 2.
2 If the DC OK LED is not illuminated, disconnect the wire to V1+.
26AUG04
DG4826-1 3 Does the DC OK LED illuminate?
Page
169 of 206 Yes No
Check the V1+ circuit for a malfunction. Continue with Step 4.
4 Disconnect the wire to V2+.
5 Does the DC OK LED illuminate?
Yes No
6 Disconnect the wire to V3−.
7 Does the DC OK LED illuminate?
Yes No
8 Install a new POWER SUPPLY PS1.
TRANSFORMER T1
CIRCUIT BREAKER
TRANSFORMER T1 Important
UTILITY-STATUS LED
If the CR 950 SYSTEM does not energize,
the cause of the malfunction might be
either:
• TRANSFORMER T1
• UNINTERRUPTED POWER SUPPLY
UPS1
FAULT-ALARM LED
H177_1822ACB
POWER CORD
H177_1822AC
26AUG04
DG4826-1 1 Observe the status of the 2 LEDs:
Page
170 of 206 LED Condition Normal
UTILITY-STATUS Normal operation of the Illuminated
TRANSFORMER T1
FAULT-ALARM Malfunction of the TRANSFORMER T1 Not illuminated
2 If both LEDs are not illuminated, check the site power to the TRANSFORMER T1.
3 Is the FAULT-ALARM LED illuminated?
Yes No
Continue with Step 4. Advance to Step 6.
4 Check and reset the CIRCUIT BREAKER on the TRANSFORMER T1.
5 Remove and then install the POWER CORD on the TRANSFORMER T1.
Note
This should reset the TRANSFORMER T1.
6 Are the LEDs illuminated correctly?

Yes No
Continue with the next procedure. Install a new TRANSFORMER T1.
26AUG04
DG4826-1 UNINTERRUPTED POWER SUPPLY UPS1
Page
171 of 206 1 Observe the status of each LED:
LED
LED
Condition
Illuminated
A “Under voltage” protection for
the BUS is enabled
B “Over voltage” protection for the
BUS is enabled
C Output “Under voltage”
COMPUTER protection is enabled
D Output “Over voltage” protection
UNINTERRUPTED
is enabled
LED A LED C
POWER SUPPLY UPS1 LED B LED D D and C “Output temperature protection”
is enabled
A B C D
/TEST Bypass
Line On Line
On Battery
ON/TEST REPLACE BATTERY LED

H196_1809GCA
BUTTON FAULT LED H196_1809GC
26AUG04
DG4826-1 2 Use the following table to help you check the malfunction:
Page
172 of 206
Description Possible Cause Action
The UNINTERRUPTED The ON/TEST BUTTON is not Press the ON/TEST
POWER SUPPLY UPS1 is engaged. BUTTON.
not energized: The REAR PANEL INPUT Reset the CIRCUIT
• LEDs are not CIRCUIT BREAKER is actuated. BREAKER.
illuminated
The BATTERY in the Wait for the recovery of
• ALARM does not emit a UNINTERRUPTED POWER the charge in the
beep SUPPLY UPS1 has a low charge. BATTERY.
The UNINTERRUPTED POWER Install a new
SUPPLY UPS1 has a malfunction. UNINTERRUPTED
POWER SUPPLY UPS1.
The REPLACE BATTERY The BATTERY in the Install a new
LED is illuminated. UNINTERRUPTED POWER UNINTERRUPTED
SUPPLY UPS1 has no charge. POWER SUPPLY UPS1.
• The FAULT LED is The UNINTERRUPTED POWER Install a new
illuminated. SUPPLY UPS1 has a malfunction. UNINTERRUPTED
POWER SUPPLY UPS1.
• The ALARM emits a
beep.
26AUG04
DG4826-1 System Status
Page
173 of 206 1 At the main screen, touch [UTILITY MENU].
2 Touch [System Status].

26AUG04
DG4826-1
Page
174 of 206
Table 10 Description of the “System Status” Screen - “Disk Utilization”

C: Displays the status of the C: DRIVE. The value should not be more than
65%. If the value is more than 65%, call the Technical Service Center.
D: Displays the status of the D: DRIVE. The value should be between the high
and low marks on the “System Maintenance Defaults” screen.
26AUG04
DG4826-1 Table 11 Description of the “System Status” Screen - “Memory Utilization”
Page
175 of 206 “Physical” Displays the size of the “Physical” memory.
“Virtual” Displays the size of the “Virtual” memory. If the value is more than
0%:
1. Select:
• [Back]
• [System Recovery]
• [Restart Browser]
2. If starting the “Web Browser” does not decrease the value, start
the CR 950 SYSTEM again.
3. If booting the CR 950 SYSTEM does not decrease the value, call
the Technical Service Center.
“Database Statistics” This information is for use by the Technical Service Center only.
“Erase Lamp Status” These BUTTONS display the status of each ERASE LAMP PAIR. If
one of the ERASE LAMPS in the ERASE LAMP PAIR is not
operating, the BUTTON will be a gray color.
DIAGNOSTICS Test Points and LEDs
26AUG04
DG4826-1
Page
Section 5: Test Points and LEDs
176 of 206
MOTION SYSTEM CONTROL BOARD A1
GND
TP1
VCC P1 P3
TP2 P18 P2 F1
P4
DS8
J1 P17
F2
TP3
P5
J2 F4
J3
U33
TP4 TP5
P8
TP6
S1 TP7
TP9 TP8
TP10
U55 P6
P7
P10
S2 P9
P19 TP11
P11
P16
TP12 TP13
P12 P13 P14 P15
H177_1814HA
26AUG04
DG4826-1 Table 12 Test Points on the MOTION SYSTEM CONTROL BOARD A1
Page
177 of 206 Test Point Description Expected Signal
1 Ground 0 V DC
2 Output of the +5 V DC 4.9 - 5.1 V DC
REGULATOR
3 +24 V DC after FILTER for 22.5 - 25.5 V DC
accessory +5 V DC REGULATOR
4 Output of accessory +5 V DC 4.8 - 5.1 V DC
REGULATOR
5 Accessory +5 V DC after FILTER 4.8 - 5.1 V DC
6 A/D CONVERTER Chan 7 A/D CONVERTER Chan 7
7 Incoming +24 V DC power 22.5 - 25.5 V DC
8 +12 V DC supply for DAC and 12 ± 0.5 V DC
Vref
9 +24 V DC after FERRITE FILTER, 22.5 - 25.5 V DC
but before FILTER P1 for +5 V DC
REGULATOR
10 +24 V DC after FILTER for 22.5 - 25.5 V DC
+5 V DC REGULATOR
12 Ground (GND) 0 V DC
13 +24 V DC power input voltage • 1.43 V DC when input power is
monitor +24 V DC
• 1.25 V DC if the input power drops to
+21 V DC. A power interrupt signal is
sent to the CPU
26AUG04
DG4826-1 Table 13 LEDs on the MOTION SYSTEM CONTROL BOARD A1
Page
178 of 206 LED Description
DS1 LARGE CLAMP SOLENOID
DS2 SMALL CLAMP SOLENOID
DS3 COMMON CLAMP SOLENOID
DS4 not used
DS5 not used
DS6 SIZE CHANGER SOLENOID
DS7 not used
DS8 DC MOTOR 24 V SUPPLY RELAY
DS9 not used
DS10 REFERENCE BLOCK SOLENOID
DS11 COLLECTOR NOSEPIECE SOLENOID
DS12 LASER SHUTTER SOLENOID
DS13 not used
DS14 STEPPER MOTOR 24 V SUPPLY RELAY
DS15 SLOW SCAN 24 V SUPPLY RELAY
DS16 ERASE LAMP RELAY
DS17 HEARTBEAT LED
DS18 STATUS LED - not used
DS19 not used
DS20 ELEVATOR DOWN SENSOR
DS21 not used
DS22 ELEVATOR MIDDLE SENSOR
DS25 INTERLOCK INDICATOR
DS26 CAM POSITION SENSOR U2
DS27 CAM HOME SENSOR U1
DS28 EXTRACT BAR SOT_IN SENSOR
26AUG04
DG4826-1 LED Description
Page
179 of 206 DS29 PLATE PRESENT
DS30 ELEVATOR UP SENSOR
DS31 UNLOAD BAR is engaged
DS32 LOAD BAR is engaged
DS33 LOAD BAR is in the home position
DS34 UNLOAD BAR is in the home position
DS35 Pressure high
DS36 Pressure low
Table 14 SWITCHES on the MOTION SYSTEM CONTROL BOARD A1

Normal
SWITCH Description
Position
S1-A Read by a MICROCONTROLLER PORT “Off”
S1-B Read by a MICROCONTROLLER PORT “Off”
S1-C Read by a MICROCONTROLLER PORT “Off”
S1-D Disables the LEDs when open “Off”
S2 Resets the MICROCONTROLLER when actuated “Off”
“Momentary On”
26AUG04
DG4826-1 MASTER CENTRAL PROCESSING UNIT BOARD A2
Page
180 of 206
S1
P6
J2
DS6
J1
J5
S2
DS2 DS3 DS4 DS5
DS1
TP18 TP20
TP10
TP12
TP7
TP13
TP16
P2
P1
J4
P4
TP3
U8
TP2
P3
TP11
TP15
TP17
TP19
TP6
TP21
S4
TP9
U10
U1
U4
S3
TP8
J3
P5
TP14
TP5
TP4
TP1
H194_0016HC
Table 15 Test Points on the MASTER CENTRAL PROCESSING UNIT BOARD A2

Test Points Description Expected Signal
1 Output of the +5 V DC REGULATOR 4.9 - 5.1 V DC
4 Output of the +3.3 V DC REGULATOR 3.2 - 3.4 V DC
5 Ground 0 V DC
8 +24 V DC power 22.5 - 25.5 V DC
9 Power after FILTER INDUCTOR 22.5 - 25.5 V DC
26AUG04
DG4826-1 Test Points Description Expected Signal
Page
181 of 206 14 Output of the +12 V DC REGULATOR 11.8 - 12.2 V DC
21 Output of the linear 3.3 V DC REGULATOR 3.2 - 3.4 V DC
Table 16 LEDs on the MASTER CENTRAL PROCESSING UNIT BOARD A2

LED Description
DS1 Ethernet RECEIVER is energized
DS2 Ethernet RECEIVER is energized
DS3 Ethernet RECEIVER is receiving correct idle codes
DS4 Ethernet TRANSCEIVER has detected a malfunction
DS5 Ethernet SYSTEM is operating at 100 Mb/s
DS6 Ethernet TRANSCEIVER TRSTE PIN status
Important
• The SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD have no
service functions.
• You must use the table to set the correct positions of the SWITCHES.
26AUG04
DG4826-1 Table 17 SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD A2
Page
182 of 206 SWITCH S3 SWITCH S4
Position Setting Position Setting
1 “ON” 1 “ON”
2 “ON” 2 “ON”
3 “ON” 3 “ON”
4 “ON” 4 “ON”
5 “ON” 5 “OFF”
6 “ON” 6 “ON”
7 “ON” 7 “ON”
8 “ON” 8 “OFF”
26AUG04
DG4826-1 DIGITIZER BOARD A3
Page
183 of 206
P3 P2
J1
TP15
TP5 TP7 TP6
FL1
P8 P7 P4
TP11 TP10 TP1
TP14
TP2
U3 TP3
P5
U1
TP13
U4 U2
TP9
TP8
TP12
P6
H194_0018HC
Table 18 Test Points on the DIGITIZER BOARD A3

Test Point Description Expected Signal
1 Incoming +24 V DC power 22.5 - 25.5 V DC
2 Ground 0 V DC
3 +5 V DC power 4.9 - 5.1 V DC
5 GALVO CLOCK Approximately 342 kHz during scanning
6 Ground 0 V DC
26AUG04
DG4826-1 Test Point Description Expected Signal
Page
184 of 206 7 “Line Start Signal” connects to “line High pulse approximately every 13 mS
done” on GALVO BOARD A4 during scanning
8 “Convert Start Not” • Pulses low for every pixel clock
• Runs at 200 kHz during a scan
9 Ground 0 V DC
26AUG04
DG4826-1 GALVO BOARD A4
Page
185 of 206
Important
E1 must have a JUMPER on PINS 1 and 2.
TP7
TP10
TP4
R112
TP11
TP1
R2
R1
E1
1
TP13
3
C55 TP14
TP17 TP9
TP15
TP6
TP12
TP5
1
TP3
6
TP16
TP2
H194_0017HC
26AUG04
DG4826-1 Table 19 Test Points on the GALVO BOARD A4
Page
186 of 206 TP Description Expected Signal
1 Ground 0 V DC
2 Ground 0 V DC
3 Ground 0 V DC
4 Ground 0 V DC
5 +15 V DC power supply 14.4 - 15.6 V DC
6 –15 V DC power supply –14.7 - –5.3 V DC
7 COIL RETURN SIGNAL of the –1.25 - +1.25 V DC
GALVO
9 Speed of the GALVO Signal is used to set the speed at the end of
the motion of the GALVO
10 ACTUAL POSITION -----
11 DESIRED POSITION -----
12 “Line Done” signal indicates to High pulse approximately every 13 mS
the DIGITIZER BOARD A3 to during scanning
start the next line
13 AGC voltage for GALVO • 9.9 to 10.1 V DC
SENSORS • < 20 mV AC
14 POSITION SUMMING AMP -----
15 +5 V DC power supply 4.8 - 5.2 V DC
16 –24 V LASER –23.5 - –24.5 V DC
17 BACK_FACET_VOLTAGE 1.0 - 1.1 V DC with the laser at full power
Table 20 Adjustment Points on the GALVO BOARD A4

RESISTOR Description
R1 Adjust the RESISTOR until WAVEFORM on TP9 indicates the correct
speed when the GALVO is moving.
R2 Adjust the RESISTOR until the AGC signal on TP3 is 10 ± 0.1 V DC.
26AUG04
DG4826-1 PMT/DAS BOARD A5
Page
187 of 206
Top
TP23
TP17 TP22 TP20
TP21
TP14
TP19 TP18 TP16 TP15 TP13
TP12 TP11
TP10 TP9
TP24
TP8 TP26 TP25
TP7
P3
TP6 TP5 TP3 P1 P2

TP4 TP2 TP1
Bottom
H194_0015BC
Table 21 Test Points on the PMT/DAS BOARD A5

TP Name Description Expected Signal
1 DGND Digital ground 0.0 V DC
2 24 V +24 V DC power into the 22.2 - 25.5 V DC
BOARD
3 5 V_Startup Circuit for the CLOCK 4.85 - 5.00 V DC
5 –13.5 V DC_A Negative output of the DC TO –13.5 - –15.0 V DC
DC CONVERTER
6 –13.5 V DC_A Positive output of the DC TO –13.5 - –15.0 V DC
DC CONVERTER
8 5 V DC_D Digital +5 V DC POWER 4.8 - 5.2 V DC
SUPPLY
26AUG04
DG4826-1 TP Name Description Expected Signal
Page
188 of 206 9 5 V DC_I Interface +5 V DC POWER 5 V DC within the tolerance of the
SUPPLY REGULATOR on the DIGITIZER
BOARD A3
11 IGND Interface ground 0.0 V DC
12 PMT_HV_CTL High voltage power supply 0.0 - 8.9 V DC
control system for the PMT
13 PMT_HV High voltage for the PMT 0 - 630 V DC
14 AGND Analog ground 0.0 V DC
16 –5 V DC_A Analog –5 V DC POWER –4.9 - –5.1 V DC
SUPPLY
17 –12 V DC_A Analog –12 V DC POWER –11.75 - –12.21 V DC
SUPPLY
18 12 V DC_A Analog +12 V DC POWER 11.5 - 12.5 V DC
SUPPLY
19 5 V DC_A Analog +5 V DC POWER 4.8 - 5.2 V DC
SUPPLY
20 PMT_1 Signal from PMT 1 0 - 12 V DC in ratio to light and
voltage on the PMT
21 2.5 V_BUF_REF +2.5 V DC reference 2.48 - 2.52 V DC
22 NOM_8.9 V –8.9 V DC reference –8.8 - –9.0 V DC
23 PMT_2 Signal from PMT 2 0 - 12 V DC in ratio to the light
and voltage on the PMT
25 PIX_A_1 Pixel signal + 0 - +2.5 V DC from low light to full
light on the PMTs
26 PIX_A_2 Pixel signal – 2.5 - 0 V DC from low light to full
light on the PMTs
26AUG04
DG4826-1 SLOW SCAN CONTROLLER BOARD A6
Page
189 of 206
P2
J7 J6
GND
TP1
J5
TP2
TP3
TP4
GND
TP11 TP10
P3 TP5
TP12
TP6
TP7
TP15 TP13
TP16 TP14
GND
TP17
TP8
TP18 TP9
P4 J3
P1
H177_1824DC
26AUG04
DG4826-1 Table 22 Test Points on the SLOW SCAN CONTROLLER BOARD A6
Page
190 of 206 TP Description Expected Signal
1 Ground 0 V DC
2 5 V DC 5.0 V DC
14 HALL EFFECT SENSOR 5.0 V DC and 0.0 V DC when the
ROTOR is rotating
ROTOR is rotating
ROTOR is rotating
17 Ground 0 V DC
18 12 V DC 12.0 V DC
Table 23 SWITCHES on the SLOW SCAN CONTROLLER BOARD A6

SWITCH Description
S1 Enables and disables the LEDs.
Note
The SLOW SCAN CONTROLLER BOARD A6 has no field adjustment points. All adjustments
are preset.
26AUG04
DG4826-1 TOP SENSOR BOARD A11
Page
191 of 206
16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 P2 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 P3 DS1 DS3 DS5 DS7 DS9 DS11 DS12 DS14 DS16

P1
TP1 TP2 TP10 DS2 DS4 DS6 DS8 DS10 DS12 DS13 DS15
1 TP4
2 SLOT -8 TP3 TP5 TP7
3 TP9
4 TP11
TP12 TP6 TP8
TP13
TP18
TP17
TP16 TP21
TP14 TP15
TP20
TP19 SLOT 1 SLOT 2 SLOT 3 SLOT 4 SLOT 5 SLOT 6 SLOT 7 SLOT 8
CASSETTE
PRESENT SLOT 0 INTERLOCK MAIN BELT
4 3 2 1 P4 4 3 2 1 P5 3 21 P6 3 21 P7
H187_1820BC
Table 24 Test Points on the TOP SENSOR BOARD A11

TP Description Expected Signal
1 5V 5.0 V
2 Ground 0V
3 Vcc 4.75 V
4 SLOT 0 SCAN • Use an OSCILLOSCOPE to measure the signal.
5 MAIN BELT SENSOR S21 • SLOT SENSORS that are not blocked measure
approximately 3.5 V.
• When detecting a CASSETTE, the test point
signal is a pulse or SQUARE WAVE 0.5 - 3.5 V.
• A SHARK TOOTH WAVE that does not obtain a
low of 0.5 V indicates a low SENSOR.
6 SPARE 3 –
7 SPARE 2 –
8 SPARE 1 –
26AUG04
DG4826-1 TP Description Expected Signal
Page
192 of 206 9 SLOT 2 • Use an OSCILLOSCOPE to measure the signal.
10 SLOT 4 • SLOT SENSORS that are not blocked measure
approximately 3.5 V.
• When detecting a CASSETTE, the test point
11 Vref 1.15 V 1.10 to 1.3 V
12 SLOT 6 • Use an OSCILLOSCOPE to measure the signal.
14 SLOT –8 EOT approximately 3.5 V.
15 SLOT 1 LOAD • When detecting a CASSETTE, the test point
16 Vref 2.5 V 2.37 to 2.40 V
17 SLOT 5 • Use an OSCILLOSCOPE to measure the signal.
19 CASSETTE PRESENT approximately 3.5 V.
20 SLOT 3 • When detecting a CASSETTE, the test point
21 LED_CLK 950 Hz Logic Level
26AUG04
DG4826-1 Table 25 LEDs on the TOP SENSOR BOARD A11
Page
193 of 206 LED Description
DS1 DEAD STOP INTERLOCK S24
DS2 SLOT –8 UNLOAD SENSOR
DS3 CASSETTE PRESENT
DS4 SLOT 0 SENSOR
DS5 SLOT 1 SENSOR
DS6 SLOT 2 SENSOR
DS7 SLOT 3 SENSOR
DS8 SLOT 4 SENSOR
DS9 SLOT 5 SENSOR
DS10 SLOT 6 SENSOR
DS11 SLOT 7 SENSOR
DS12 SLOT 8 SENSOR
DS13 SPARE 1
DS14 SPARE 2
DS15 SPARE 3
DS16 MAIN BELT SENSOR S21
26AUG04
Page
194 of 206
Important
CONNECTOR J3 is not used in this application.
BLK RED
J3 VERT
TP2 TP1
J1 ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
1 3
J2
2 4
+24V GND
1 3
J4
2 4
H187_1821HC
Table 26 Test Points on the STEPPER MOTOR DRIVER BOARD A12

1 Drive Signal +2.0 ± 0.1 V DC, Digital
2 Ground 0V
26AUG04
DG4826-1 Table 27 JUMPERS on the STEPPER MOTOR DRIVER BOARD A12
Page
195 of 206 JUMPER No. Populated
J6
J7
J8
J9 X
J10 X
26AUG04
Page
196 of 206
Important
BLK RED
J3
TP2 TP1
J1 VERT
ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
J2
+24V GND
J5
1 3
2 4
H187_1822HC

2 Ground 0V
26AUG04
Page
J6
J7
J8
J9 X
J10 X
26AUG04
Page
198 of 206
Important
BLK RED
J3 VERT
TP2 TP1
J1 ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
1 3
J2
2 4
+24V GND
J5
1 3
2 4
H187_1823HC

2 Ground 0V
26AUG04
Page
J6
J7
J8
J9 X
J10 X
26AUG04
DG4826-1 STEPPER MOTOR INTERLOCK BOARD A15
Page
200 of 206
K1 K2 24V OK
DS1
P1 P3
14 +24 +24 1
13 GND 2
12 GND GND 3
11 4
10 5
9 6
8 7
7 +24 +24 8
6 GND GND 9
5 GND
DS2 DS3 10
4 11
3 12
2 13
1 14
P2
1 2
824HC
Table 32 LEDs on the STEPPER MOTOR INTERLOCK BOARD A15

LED Description
DS1 PRIMARY POWER
DS2 INTERLOCK INDICATOR
DS3 FULL POWER INDICATOR
26AUG04
Page
201 of 206
Important
BLK RED
J3 VERT
TP2 TP1
J1 ADJ.
1 2
3 4
5 6 J10 J9 J8 J7 J6
7 8
9 10
11 12
13 14
15 16
+5V GND
1 3
J2
2 4
+24V GND
J5
1 3
2 4
H187_1823HC

2 Ground 0V
26AUG04
Page
J6
J7
J8
J9 X
J10 X
26AUG04
DG4826-1 LASER DRIVER BOARD A17
Page
203 of 206
R1
LASER
DRIVER
BOARD
R2
U2
Q1 P1
6
U1 FL2
VR1 CR1
FL1
U3
L1 Buf_Bf
Q2
N2P5 FL3 1
C1 U4
LEN
AGND
l_op VR2
VN5
TP1 LPN FL4

C2 + C3 +
H194_0027HC
26AUG04
DG4826-1 Table 35 Test Points on the LASER DRIVER BOARD
Page
204 of 206 Name Description Expected Signal
AGND Circuit ground 0.0 V DC
VN5 ------ –5.00 to –5.50 V DC
LPN Power to the LASER • LASER de-energized - 0.0 V DC
• Threshold - 0.0 V DC
• LASER energized - –5.0 V DC
LEN ----- • LASER de-energized - 0.0 V DC
• Threshold - –5.0 V DC
Iop ---- • LASER de-energized - –5.0 V DC
• Threshold - –4.25 to –4.75 V DC
• LASER energized - –3.35 to –4.35 V DC
Vpd ----- • LASER de-energized - –2.3 to –2.5 V DC
• Threshold - –2.6 V DC
Buf_BF ----- • LASER de-energized - 0.0 V DC
• Threshold - –0.06 to –0.08 V DC
• LASER energized - –1.0 to –1.2 V DC
26AUG04
DG4826-1 LASER DRIVER PRE-REGULATOR BOARD A18
Page
205 of 206 TP1 TP2 TP3
LASER DRIVER PRE-REGULATOR BOARD A18

H196_1815ACA
H196_1815AC
Table 36 Test Points on the LASER DRIVER PRE-REGULATOR BOARD A18

TP Expected Signal
1 0 V DC
2 24.0 V DC
3 6.2 V DC
26AUG04
DG4826-1 Publication History
Page
206 of 206
Publication Publication ECO
Changed Pages File Name Notes
Date No. No.
28JUL03 DG4826-1 --- All dg4826_1.fm New Publication
26AUG04 DG4826-1 --- 11, 15, and 37 dg4826_1.fm Revised
Kodak and DirectView are trademarks of Eastman Kodak Company.
Printed in U.S.A. • dg4826_1.fm
EASTMAN KODAK COMPANY

Rochester, NY 14650 HEALTH IMAGING

Diagnostics For Kodak DirectView CR 950 System 26AUG04 PDF

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© EASTMAN KODAK COMPANY, 2004 HEALTH IMAGING

{Diagnostics}{Production}{HealthImaging}{ExternalAndInternal} Publication No. DG4826-1

Using the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1 At the main menu, touch:

Displays each COLLECTOR PROFILE for each size of

• Completes the calibration of:

Allows you to set and check the home position of the

Allows you to:

Completes the calibration of the SLOW SCAN MOTOR for

• Checks for excessive light to the PMTs during the loading

• Drives the SLOW SCAN AY to the limits in both

Allows you to:

Allows you to:

Checks the functions of the 2 PMTs.

Allows you to:

Allows you to check:

Allows you to:

Allows you to check:

Records onto a FLOPPY DISKETTE:

• Clears all the errors from the error logs.

Records files from a FLOPPY DISKETTE onto the CR 950

Displays the software version number of:

Allows you to download the necessary software to all the

6 Check that the value is approximately 4 - 5. Use [ZOOM IN].

2 Insert the 35 x 43 CASSETTE into the CR 950 SYSTEM.

5 Check that the value is:

1 On the “System Service Diagnostic” screen, touch [Laser Power].

3 Open the TOP COVER.

2 Touch [START PMT TEST].

1 On the “System Service Diagnostic” screen, touch [Galvo Plot].

2 Touch [START GALVO PLOT].

3 Observe the GALVO PLOT.

4 Check the values:

2 Touch [START MCPU SELF TEST].

4 Observe the results for each test.

2 Insert a disk into the DRIVE.

2 Touch [CLEAR ERROR LOG].

2 Insert the disk into the DRIVE.

4 To install the parameters of the SLOW SCAN, touch:

Table 8 Subsystem Identification

11002 - DUPLEX CAM did not move to “PINCH” position

11003 - DUPLEX CAM did not move to “CLAMP/UNLATCH” position

11004 - DUPLEX CAM did not move to “UNCLAMP/LATCH” position

11005 - DUPLEX CAM did not move to “UNPINCH” position

11010 - DUPLEX CAM: Software command failure on the MSC BD

11014 - DUPLEX CAM: Timeout Error

11016 - MSC BOARD A1: Software Error for DUPLEX CAM

11017 - MSC BOARD A1: Software Error for DUPLEX CAM

11018 - DUPLEX CAM did not move to next position

11019 - DUPLEX CAM did not move to “PINCH” position

11020 - DUPLEX CAM did not move to “UNLATCH” position

11022 - DUPLEX CAM did not move to “UNPINCH” position

11023 - DUPLEX CAM did not move

12002 - EXTRACTION BAR REFERENCE SENSOR S9 did not actuate

12012 - SLOW SCAN AY: Timeout Error

12013 - Software Error in SLOW SCAN Caused Error in MSC BD

12100 - SSC BOARD A6: Software Error

12101 - SLOW SCAN had a velocity malfunction during scan

12103 - SLOW SCAN stopped during scan

12104 - SLOW SCAN: Timeout while moving to SENSOR S9

12107 - SLOW SCAN: +24 V DC malfunction during scan

12109 - SLOW SCAN stopped during scan

12110 - SLOW SCAN did not communicate with the MSC