Purchase Agreement   

 
Date:  
 
This Purchase Agreement is entered into between ​CHEMMANUR INTERNATIONAL HOLIDAYS AND RESORTS 
PRIVATE LIMITED ​having its place of business at ​ 507/508, 5th Floor, B Wing, Kanakia Wall Street, Andheri Kurla 
Road, Andheri east, Mumbai-400093 ​(hereinafter referred to as "Travel Agent") and ​Tripshelf Technologies Pvt. 
Ltd​. having its registered address at19, Ground Floor, NRI Complex, Alaknanda New Delhi 110019 (hereinafter 
referred to as "Tripshelf").  
 
The “Purpose” is to establish the terms of agreement for all enquiries received by the Travel Agent for 
trips/packages/flights/hotels/timeshare or any other services via Tripshelf. This Agreement is valid for all the 
transactions between Tripshelf and Travel Agent from ​18th July 2019​ onwards till such time that both parties 
decide to terminate the agreement via written email to ​dhruv@tripshelf.com​ and 30 days notice. 
 
Tripshelf will provide the following: 
● Tripshelf will provide Travel Agent with a profile on its website to display Travel Agent’s 
packages 
● Tripshelf will provide CRM for viewing and accessing leads. 
● Tripshelf will promote Travel Agent packages to online potential customers, and pass on these 
customers in the form of enquiries to the Travel Agent for the contracted fee as per the invoice. 
● Tripshelf does not undertake ownership of the package provided by Travel Agent and is not 
liable for Travel Agent’s service delivery.  
● Tripshelf may at its discretion promote Travel Agent packages using media and partnerships 
with other platforms and may use your logo or other media as provided by you or publicly 
available.  
 
Travel Agent will provide the Following: 
● Travel Agent will service the enquiries received via Tripshelf 
● Booking Confirmations​: Once a package is booked, Travel agent will honour all package details 
as listed on Tripshelf or as agreed to over email with customer. 
● Package Execution: ​Travel Agent will take 100% liability of service delivery and execution of the 
trip as per package. ​Customer Grievance: ​Travel Agent (assigned POC) will handle all customer 
grievances before, during or after the purchase.  
 
Payment Structure:  
● Tripshelf will be charging a Cost Per Lead as is agreed on mutually between travel agent and Tripshelf 
 over email / invoice.  
● GST  Invoice  will  be  raised  for  the  client  to  top  up  their  balance.  Once  paid,  enquiries  sent  will  be 
deducted against the top-up balance.  
● Any  negative  balances  or  over  delivery  will  be  billed  every  30  days  or  earlier  as  per  Tripshelf’s 
discretion  and  all  amounts  to  be  cleared  within  15  days  of  invoice  being  raised  and sent via email to 
Jwala.t@cluboxygen.net​ or ​ashish.c@cluboxygen.net​ or any other POC designated by Travel Agent.  
 
Termination 
​Travel Agent​ can terminate this Agreement with thirty (30) days written notice to Tripshelf. Either party can terminate 
this Agreement for material breach with reasonable notice and opportunity to cure. In the event of termination, Client will 
be responsible for payment up until the effective date of termination and any other leads that might be sent over 72 hours 
thereafter. 
 

Confidentiality 
The  terms  of  this  Agreement  and  all information revealed to the other, whether or not in writing, shall be kept confidential. 
Neither  party  may  use,  or  may  permit  any  third  party  to  use,  the  other’s  confidential  information  except  to  fulfill  such 
party’s  rights  or  obligations  under  this  Agreement.   Subject  to  the  confidentiality  obligations  above,  ​Travel Agent will also 
be  permitted  to  disclose  the  terms  and  existence  of  this  Agreement  to  ​Travel  Agent’s  affiliates,  ​Travel  Agent’s  parent 
company,  and  said  parent company’s affiliates. The foregoing restrictions will not apply to information that (i) is in or enters 
the  public  domain  without  breach  of  this  Agreement,  (ii)  a  party  lawfully  receives  from  a  third  party  without  breach  of  a 
nondisclosure obligation, or (iii) a party develops independently. 
 
Warranties 
  
Travel  Agent  represents  that  Travel  Agent  has  the  qualifications  to  perform  the  Services  under  this  Agreement  in  a 
professional  manner  and  that  Travel  Agent  is not party to any agreement which would prohibit Travel Agent from entering 
into  this  Agreement.  Travel  Agent  warrants  that  the  services  and  deliverables  provided  under  this  Agreement  will  not 
violate  or  infringe  upon  the  rights  of  third  parties,  including  property,  contractual,  publicity,  privacy,  employment, 
proprietary information, and/or any other intellectual property rights. 
 
Limitation of Liability 
  
Neither  party  is  liable  to  one  another  for  any  indirect,  statutory,  incidental,  special,  or  consequential  damages,  loss  of 
profits,  revenue,  data,  or  use,  whether  in  an  action  in  contract  or  tort  or  based  on  a  warranty,  even  if  a  party  has been 
advised of the possibility of such damages.  
  
Indemnification 
 
Travel  Agent  will  indemnify,  defend,  and  hold  Tripshelf  and  its  successors  and  assigns  harmless  from  any  and  all  liability, 
claims,  demands,  loss,  and  damage  (including  reasonable legal fees and court costs) connected with any claim or action by a 
third  party  that  results  from  (i)  a  breach  of this Agreement, (ii) personal injury or property damage, and (iii) infringement of 
any intellectual property, privacy, publicity, or proprietary right of another. Travel Agent shall give Tripshelf prompt written 
notice  of  any  claim  or  action  covered  by  this  indemnity,  and  Tripshelf  shall  have  sole  control  of the defense of such action 
should it choose to. 
  
General and Miscellaneous 
Nothing  in  this  Agreement shall create an employer/employee, principal/agent, or joint venture relationship.  Neither party 
may  assign,  delegate,  or  transfer  its  rights  and  obligations  under  this  Agreement  without  prior  written  consent.  This 
Agreement  shall  be  binding  upon  the  successors  and  assigns  of  the  parties.​  ​This  Agreement  constitutes  the  final  and 
complete  understanding  between  the  parties,  and  replaces  and  supersedes  all  previous  oral  or  written  agreements  or 
understandings  between  the  parties.  This  Agreement  may  not  be  modified  except  in  writing.​  ​The failure of either party to 
enforce  any  provision  of  this  Agreement  is  not  a  waiver  of  the  provisions.  This  Agreement  shall  be  governed  by  the  laws 
of and with ​jurisdiction for any claims arising under this Agreement lying exclusively with the courts of New Delhi. 
 
Dispute Resolution  
In  case  of  differences  that  are  not  ruled  by  this  Agreement  the  Parties  agree  to  find  an  amicable  and mutually acceptable 
solution.  Should  the  Parties  fail  to  do  so,  all  disputes  arising  in  connection  with  this  agreement  shall  be  referred  to 
arbitration  and  the  arbitration  shall  be  conducted  by  a  sole  arbitrator  appointed  jointly  by  the  Parties  in accordance with 
the  provisions  of  the  Arbitration and Conciliation Act 1996, as amended, and the venue shall be at New Delhi, India and the 
language shall be in English. 
 
Declaration 
Tripshelf reserves the right to modify any of the aforementioned terms with prior intimation to Travel Agent. If Tripshelf 
receives any customer complaints of unsatisfactory service to the customer from the time the Lead has been transmitted to 
the ​Travel Agent​, Tripshelf reserves the right to take any action on the lead that it deems necessary and appropriate to 
maintain adequate Customer Satisfaction, with no obligation to Travel Agent. 
 
 

On Behalf of Travel Agent                                                   On Behalf of Tripshelf 

 

 
_________________                                                                        ____________________ 
 
Name & Designation:                                                                                      Name & Designation : Sukhmani Singh, COO 
Date : Date : 18 July 2019